Genuinely the worst Taco Bell I've ever been to. Their nacho fries were old and cold, it didn't feel like they were made in the last 30 minutes, they had to be sitting out for a while. I ordered a Crunchwrap that was also cold, which is hard to do when they toast it right at the end. Their soda machines were broken, the ones that worked tasted nasty and watered down and the ones that didn't were spitting out syrup. I ordered a soft taco that looked, felt, and tasted like they allowed it to sit premade for a while before they gave it to me. The staff was openly talking about how they were forgetting things in orders in the drive thru so im not surprised that my food was terrible when they dont care about the quality of service theyre providing. Their lobby was dirty, tables all had crumbs and food on them and they only had Mild and Diablo sauces out for grabs. I will not be going back and honestly, there are better Taco Bells in the area that are worth visiting! read more

Taco Bell - My soft taco that was cold. If it was made fresh it shouldnt have been soaked and falling apart like this. - Fast Food Near Me - New Rochelle, New York

Went for some bean items on a Saturday night. The speaker was fuzzy so I guess misheard me and added a lot of meat. At the window, employees were peppering their speech with obscenities. Not sure if there were great vibes or intentions here tbh.. I asked for my money back for the items since my appetite was ruined after a bite of my meat Crunchwrap. Instead, a nice woman came and handed me the correct wrap including the replacement nachos. Thnx queen, but it went in the garbage. . . read more

this place is bloody hopeless...there is absolutely no management...it's not fast food it's slow food...it ain't cheap...the sauce packets are stowed away behind the counter, the soda fountains are always empty or near empty and the food is always slightly off as in awful read more

The workers at this Taco Bell seem not to pay attention to online orders. They always forget the hot sauce packets or give you what whatever they wanna give you. The bathrooms are dirty as well. The manager doesn't seem to care enough to look over these things. read more

Nithila J was the worst cashier . She was dismissive and aggressive. Basically throwing my items at me in the drive though.

The service is still good here however the quality of the food and quantity of the food you're receiving is not worth the effort. Since I never go inside so I cannot speak to the ambiance. read more

Rosa is the sweetest and she's super helpful especially when I was trying to figure out about the combo's being changed! This Taco Bell is always my go to, especially with how fast they are! read more

they only got 1 star because I could leave it blank. This is not the first time Ive been greeted with an attitude and been told that they were out if most of the items on the menu. Management is extremely unprofessional and improperly dressed. They all behave as if they hate their job. something has to give how many complaints does this place need to get their act together. It's a shame I am willing to travel out of my home town to get food from a store that I 2 mins from my home. read more

Food is poorly cooked, presentation is sloppy. food is not fresh. this Taco bell needs to be closed!!!

Food comes out COLD every time. Do yourself a favor and spend your hard earned money at a different location. Last 2 times I've been here food was ice cold. This time I told them to make it well done/HOT/caliente.. and this is what I get. An ice cold raw doughy meal. Won't spend another dime on this over priced, cold, garbage. read more

Taco Bell - Fast Food Near Me - New Rochelle, New York

Wooo-hooo!!! Who doesn't love Taco Bell?? Pretty standard setup...nothing new to report on this particular venue. Staff was friendly and didn't mess up our order LOL Fire sauce and napkins were abundant. Mexican pizza for me and some nachos and a burrito for the wife. Long live the bell! read more

Taco Bell - Fast Food Near Me - New Rochelle, New York

See all

When you check out, and the screen asks you "Do you want a receipt?" say yes... doesn't matter how. email, text who cares... but take it. I had to pay twice for my drinks AND they didn't give me one of my items. Got in the car and drove away... they are crooks and thieves at this store. Looking at the other reviews its a thing. read more

This was the amount of time i spent in the drive thru for 3 items. There was a literal army of door dashers waiting for their orders read more

Taco Bell - Fast Food Near Me - New Rochelle, New York

do not come to this taco bell, take so long for drive thru even though they is only 1 other car in front. Never coming back.

Drive thru was efficient, the order was correct, food was good and my tacos were not soggy even though I had extra sour cream. I tried the watermelon freezer...man its surprisingly good. read more

Taco Bell - Fast Food Near Me - New Rochelle, New York

Hour long wait, food is cold, and they can't even package the correct order. Consistently incorrect. You're not out here saving lives , this is a simple job. I worked in the food industry back in grad school and this is far from rocket science what are you people doing? Wow read more

Service is very slow, they take so long just to get the food. Fix your parking area/drive through!

App says order will be ready at 12:41...30 mins later and I'm still waiting for my food. Worst of all, it's not busy. Time to order from the Port Chester from now on, this is a joke. read more

Slowest drive through in tri state area. Regional needs to assess franchisee and mgmt.

So this evening I have had my first bad experience at your Taco Bell. Initially I was going to overlook it but to have my money just thrown in the garbage with no regard is unfair to me and I believe I should speak up for myself. Let me start by saying I had a craving for Taco Bell for the past 2 days. So when I drove past the location at 329 Main Street I gave in to my temptation. When I came into the store no one was at the counter to take orders. Myself and another lady concluded that they must not take customer orders so we ordered at the kiosk though neither of us wanted to. I placed my order and waiting for it to be given. There was a young man at the counter who had no concept of professionalism or the aspects of customer service but I disregarded it as he was young. He gave me my cup for my drink. The drink was watered down and essentially flavorless but I overlooked that as I should not have sugar anyway. The young man gives me my order and I head to the vehicle as I was getting a ride with someone becuase I do not drive nor do I live in Westchester. I take a bite of the cinnamon twists and they are CLEARLY freezer burned. It was TERRIBLE. I proceed to ignore it and remind myself that I should not have it anyway. The person driving me drops me off at home. When I get in the house I throw the twists away as they were beyond edible. I proceed to eat my food. I take a bite of everything and it's ALL freezer burned. To the point where I couldn't even tough through it. I tried! I proceeded to call the store and ask for the Manager. Unfortunately I did not get his name due to extreme frustration. I explain the situation to him. I tell him that everything is freezer burned. And not only was it freezer burned it was soggy and I had to pull bits of paper off of it because it was so much. I explain that I know it's freezer burned because I worked in food service for very many years. I go on to explain that I do not live near the location at all. He proceeds to tell me that he will have a new order waiting for me tomorrow. I again remind him that there is no way I can come to the store as I do not live nearby. He takes no initiative to find a solution and proceeds to say there is nothing he can do for me. The reality is, what he could have done for me is ensure that his staff is storing food correctly. He could also do quality control of the food. I get it, it's late. But that is no excuse to afford poor product to paying customers. I now have to throw all this food into the garbage because it's not edible and that is TOTALLY unfair to me. I work hard for my money and fast food or not, if I pay for something I expect it to be of the appropriate quality. I am so disappointed in the poor quality and poor customer service. And I'm beyond angry that I thought I had a quick and easy dinner just to have to throw it all into the trash. At the very least I would like a refund. read more

See all

I am not a Taco Bell fan i am sorry but my husband frequently gets Taco Bell and he's always be etc happy with them . His go to is the crunch supreme and it does look good , but the only thing I will say I actually like is there specialty drinks . There very refreshing. The drive through usually goes very fast which is a plus and I think there location is in a good spot . read more

This is probably the worst Taco Bell in New York. I've always gone there because it was reasonably priced. now the prices have gone up insanely and it's not worth dealing with the rude staff read more

They NEVER have Freezes drinks! That is my favorite thing on the menu!How frustrating! Need to find a new Taco Bell

One star. Waited 20 minutes in a line 3 hours before listed closing time and they "ran out of food." Sure Taco Bell is always a rough proposition, but this outlet is really shameful. read more

I go to this Taco Bell at least two times a week but usually it's closer to three or four. I love this Taco Bell. Other reviews complain that orders take too long but I've never waited longer than at most when it was packed maybe 15 minutes? Usually I get my order in about 5 minutes. The manager is exceptionally friendly as is the rest of the staff. I always get the correct items, and they're never skimped on ingredients. The food is Taco Bell standard and almost always hot. A friend of mine has said that they 'practically live out of that taco bell'. The only thing is that if they're busy and you're paying cash you might have to wait a minute or two to pay, but again only if they're busy. They pretty regularly clean the tables and in general it's nice to be in. The self order kiosk is also very convenient but that's pretty standard at Taco Bell. I don't know. All around this Taco Bell is like... peak Taco Bell. read more

Taco Bell - Large Nacho Fries - Fast Food Near Me - New Rochelle, New York

See all

After all my years of searching, I believe I have finally found a possible heir to the throne where Checkers once stood. I ordered two steak chalupas, but received two steak quesadillas instead. How is this even possible? How does chalupa sound like quesadilla? I also ordered the two pack Cinnabon Delights, but I ended up being given four! Not that I'm complaining. Maybe they realized "The Great Chalupa Caper" already ruined my lunch and figured they'd throw in some bonus Delights. Oh, and how can I forget? After each item I ordered, the lady in the drive-thru asks me, "something else?" What? What does she mean "something else"? Is she telling me that I can't have that item and must select something else? Maybe that's why I didn't receive my chalupas. And why is the drive-thru lane so narrow? Who are they trying to keep out of it? read more

Taco Bell food here is always hot! Great service. The floors are not sticky like other Taco Bell locations. I'm glad for service overall. Thank you! read more

How does this place have 2.5 stars? They are woefully slow and incompetent. We waited for 10 minutes inside at which point nobody who had been there ahead of us got their food. We gave up and left, as we had other things to do and fast food this place is not! read more

oh no the manager here needs to be terminated due to her being sour while me and my cousins was ordering at the drive through . She got rude with me because I told her I wanted to substitute something from my order , after telling me I could , I go to the window and the lady is talking to me making hand gestures and just treating me poorly . I was nice and I don't deserve this . do not go here ! The Service is HORRRIBLE . and it's wrong ! Also I never received my food . read more

30 min wait unless store & drive thru is completely empty. Orders are wrong 50% of the time. Weekends/late night are worse. They also close whenever claiming the 'system' is down and will substitute items that are out of stock or dont feel like making without notice. read more

My entire order was ice cold. Quesadilla , literally, only had 3 small pieces of chicken, the cheese wasnt melted and the shell wasn't even grilled. My 7 layer burrito was missing about 3 layers. Like all the other food establishments in the area this place has gone to $hit. What ever happened to consistancy and quality control? read more

Regrettably, this is the worst Taco Bell I've been to. Texture of the beans in the bean burritos was watery, grainy. Understaffed and service was off. Would avoid this place. Taco Bell is usually a good vegetarian option, but this place is the pits. read more

The food is standard Taco Bell but they SUUUURE love to play Jesus music. Christian rock/pop, to be exact. Very very big fans of Jesus and I guess they want you to be big fans also. Haven't had this much unsolicited religion in my ears since the last time I got in a yellow cab (that was Allah-based music). Whatever. read more

This was one of the worst fast food experiences I've ever had! I'm on a trip to a beautiful new state (to me) with my wife and the service was horrible despite how polite I was. I don't even want to waste my energy typing out that whole experience because I doubt the company pays attention to reviews considering the current 2 star rating. read more

Nacho fries are the best thing ever invented. Taco Bell has great fast food. The seasoning on the fries are so so so good. Double deckers are awesome, and I really want to try the nacho fry burrito read more

Taco Bell - Fast Food Near Me - New Rochelle, New York

Absolutely atrocious service. Ordered over the mobile app, thinking it would save time. Waited at the window for 15 minutes as cars piled up behind me, all the while no one provided any updates whatsoever, and all they had to say when I finally got my order was "Here you go." No apologies or anything. And, after all the waiting, they still messed up the order! If I were the management at this location, I would be very ashamed and embarrassed. AVOID! read more

Yes the bell is the McDonald's of Mexican fast food but sometimes that's good enough. stopped by taco bell in New rochelle Sunday afternoon to grab a little something to hold me till dinner and glad the self service tablets are available cause its really easy to use and the menu board on the wall is not easy to see from far away. Ok the typical menu of tacos. Burritos, enchiladas, , etc, and I like the simple list on the dollar menu. Inside seating is allowed but I see some dude mumbling to himself so I better order and go. The 7 dollar box which includes enough stomach turning delights to hold me till evening comprises of two tacos , one bean burrito, one semi stale cookie , diet coke and a bunch of nacho chips with liquidity cheese sauce which I assumed cause the rumbles in my gut. Let's give the taco bell staff some love as they work as a team preparing my goodie box and no mistakes. Its taco bell folks so enjoy what they offer and go easy on the Diablo hot sauce . read more

This is by far THE WORST taco bell I have ever been to thus far. A few friends and I decided to stop at this Taco Bell after work around 12am. We checked online beforehand and it had said this new rochelle location was open till 3am- including the drive thru. We enter the drive thru and tell the employee our simple order of 3 crunch wraps and 3 sodas. This Taco Bell proceeds to leave us waiting in the drive thru FOR 30 MINUTES. There are two cars in front and 2 behind us so we are literally trapped for half an hour with no escape. At some point, this Taco Bell turns off all the lights in the place- which would make sense if they were closing- but were not supposed to for another 3 hours. The drive thru window is visible to us the entire time so we can see several employees standing there CHATTING. I cannot highly UNRECOMMEND a place as much as this one. Please do not waste your time or money at this location. read more

This location has to be under poor management and should close down. Traveled on a Saturday night at 1:30 am from Yonkers craving some tacos, when I arrived there was what appeared to be a Hispanic male with dreadlocks whom appeared to close the place down an hour early. This is extremely aggravating because the website and other sources list the restaurant closing time at 3 am. One star because you cannot give it any lower. read more

They play gospel music at this location. Not the good kind either, but the cult-y weird sounding kind that the Duggar family probably listens too. Weird af! In any case, the employees are nice and the strawberry pop rock slushy was amazeballs. read more