I'm not a fan of chains. I far prefer to find, and give my business to, new and interesting local fare. That said, there are a couple of chains I like and one is Texas Roadhouse. Texas Roadhouse does two things really well: steak and portions. I can go to a Texas Roadhouse anywhere and get a well-made ribeye at a very reasonable price. It made not be "fork tender" or the same quality as a $50 ribeye, but it'll only cost me $18 and I know it will be far superior to any other, more expensive, chain steakhouse. But before I get that steak, I'll get peanuts, bread, salad, and sides. So I'll likely have half a steak for lunch the next day. Like I said, well made steak and portions. I'm good with that. read more

How can you say anything bad about Texas Roadhouse? You just CAN'T! They are one chain restaurant that you can rely on to be delicious no matter what location you visit. Let's talk about the location here in Gilbert, AZ. If there is a wait for a table, which there tends to be most evenings and weekends, grab yourself a handful of some roasted peanuts and flick the shells all over the floor; they don't mind! When you get to the table, a warm batch of rolls and cinnamon butter gets delivered, but don't stuff yourself on those, the best is yet to come! I always get the 6oz sirloin cooked medium with a loaded sweet potato (butter, brown sugar, and marshmallows - yum-o!) and the green beans. Not just plain old green beans, these melt in your mouth. Cooked with pork, and onion, oh-ya! They do have good BBQ, ribs, chicken and some seafood. But you go to a steakhouse for the steak! Service is good, birthday celebrations are loud (practice your "Yee-haws" before you go!), and the price is right! My steak with 2 sides runs less than $10! There is a good variety of beer, and a full bar. Good for families, too. Round up the family for a rootin' tootin' good time, and some GREAT food! read more

Sometimes you just want to go out and have a steak. We don't eat out a lot, so when we do, I want it to be good and worth the money. We got there, and had to wait a few minutes for a table. Not a problem. The hostess that took us to the table was friendly and brought the warm basket of rolls with her. She smiled a lot and was very nice. The waitress gave us good service. Can't really fault her for that. My hubby and I both ordered a sirloin. the waitress said it was one of their most popular things. Both of us ordered medium. We both found the steak dry and mealy. I guess that is what you get for 12$. We also got the onion appetizer, which was very salty and seemed to have been ready to go before we ordered it. We got baked potatoes, loaded, which were tasty. But why does loaded cost extra? Is the menu price for a dry potato? It does not say on the menu what you are getting with it. And the steak, we both got fried mushrooms (more$) and my husband got onions (more$) that were not really even fried. Still white. Overall, the bill came to 45$. That is a lot of little add-ons. We had iced tea for drinks. Just disappointing that you go to a place that prides themselves on their hand-cut steaks, and these were that bad. And all the little things they add on....... just too much. Next time, I'll just go somewhere that is a little more pricey and has a better steak. Oh, and the busboy clearing tables around us was clearing like a petulant child who was being punished. Made things a little noisy, even over the loud country music. If he doesn't "heart" his job, like his shirt said, maybe he should stay home. read more

Love the rolls. However, if you get stuffed on the rolls, you'll miss the savory taste of the main course. I love ribeye steak, but most restaurants do not know how to properly cook it. At first I was hesitant to order it but was pleasantly surprised. It was prepared and cooked just right to be tender and flavorful. Definitely worth every penny. read more

Texas Roadhouse - Great place to eat on Veterans Day. - Steakhouses Near Me - Gilbert, Arizona

The server (Derik) was attentive but he was working hard to up-sell us throughout the meal (Drinks, Smothered Steak, Loaded Baked Potato, etc). Sadly, he was more worried about getting the up-sell than taking the order. So, although I ordered my steak medium rare, they brought it medium well. I kindly sent it back to the kitchen for another. By the time my new steak arrived (18 minutes later) my family had finished their meal. The server apologized for the mix up but there was no offer to comp our appetizer or any other token of their sincerity. Basically, they didn't care that I sat for nearly 20 minutes watching my family eat their dinner. Then, my family got to sit and watch me eat my dinner for another 10 minutes. Not a great experience, we'll go to Outback next time we want steak. read more

Tina, the manager, provided the best customer service! We ordered a ribeye steak and loaded sweet potato. Our steak was slightly undercooked than we hoped. She had the steak grilled to perfection and included an additional sweet potato for waiting. The service was also great. We're definitely coming back! read more

Lily was stupendous . Attentive , walks to every table and our table with a smile and offers whatever she can . You got a gem in your location ! She deserves so much ! read more

Don't think I'll be going back. This place has literally gone the way of other chains where they think they get to big to really care about the quality and people will still go. Everything was terrible. We came in for an early meal around 330 or so. Place wasn't busy by any means. Waitress was completely disinterested in helping or even accurately taking our order. She had to come back at least three times to verify what we ordered. Even then once the food came our orders still were incorrect. The food was just as bad. For being a steak house they should know how to cook a medium steak. Everything was over cooked and dry and over salted. My steamed vegetables tasted like I was eating salt rocks. I mean it's steam veggies why are they so salty. My girlfriend ordered the bbq chicken and it was an overlooked chicken breast completely engulfed by bbq sauce where you had to scoop away sauce just to find the chicken. Everything was just so disappointing as I used recall this pace was decent. But once again like other places I've been to. The best thing I had on the menu was the bread and cinnamon/honey butter. read more

I've always loved this chain, but this particular location is super busy. The wait for a table is super long and they are always out of prime ribs by 7 on the weekend. How about make more for "night eaters"? I don't understand why they hired too many hostesses (3-4) in the front for when they never tells you the approximate waiting time correctly. I do expect to come in within 20 mins if you tell me that, not 40-50 mins. read more

Texas Roadhouse - Steakhouses Near Me - Gilbert, Arizona

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If you plan on dining here on a weekend night call and get a place in line. That said this is one of my most favorite restaurants for the best steaks ever. My young daughters love the food and the great atmosphere! Don't miss this restaurant if you're looking for a kick back, casual restaurant that has supreme steaks! read more

Ft Worth steak is so flavorful and delicious, also affordable love coming here when craving some steak and fried pickles! Also the bread is the best. read more

Yes yes yes. Seriously yes. I would definitely recommend you try this place out. Only. Before you leave your house, call them and get a spot in line. I have called in 3 times now (on weekends) and each time I wait less than 30 seconds before I am seated (it is a 15 minute drive to get there however). When you are walking to your table (not a waiter but the hostess) will grab hot rolls for your party. Having something to munch on before someone even takes your drink orders? This place has got me interested. They even have got peanuts waiting for you if you don't want a roll. Food? Fantastic. I have tried several dishes there just to explore the menu. Only one I didn't really enjoy was the Chicken Tenders. Other than that, I got no complaints. Never been to Texas Roadhouse? Go on a Friday night (call ahead). Then mention it to your server that you have never been. I snagged some free appetizer coupons from the manager. You can bet that got my wife hooked. We love heading over to Texas Roadhouse. read more

Possibly the busiest restaurant Ill ever wait to go. Almost an hour wait on Saturday and Friday night. Call ahead really helps cut the wait down. Do it. After the wait you are greeted with warm dinner rolls with honey butter. I sometimes go just for this. Steaks are very affordable and hav above average quality for the money. Last time I loaded up the potatos but seemed worthless for a scoop of sour cream and a sprinkle of cheese. Service is spotty at times but throwing peanuts on the floor will keep you busy. read more

Very disappointed Pulled pork sandwich was terrible The meat was dried out and tough And tasted bad I had to send it back It was replaced with a dinner salad I don't understand why the kitchen would try to serve something that was bad to begin with Received a coupon for a free meal but afraid to eat here again read more

Well , first things first . The online ordering works like a charm , our order was ready on time , the staff in the TAKE OUT department is wonderful , now the FOOD ! We ordered three full rack rib dinners and some fried pickles ,they are great by the way , the RIBS , THE BEST WE HAVE EVER HAD , this location has got it going on ! Thanks to the entire staff for making this a great experience ! read more

Amazing service, our waiter Jonah was awesome and the food was amazing. We have been going to this location for a long time and have never been let down! Definitely 10/10 read more

They opened at 3:00p.m. My family and I was the first to be seated as a party of 3, but my wife was being generous and she was opening the doors for some elderly individuals. Two hostesses with both being blonde haired told us we have to wait until the third person is present. I told them,"she is present she is just holding the door for some elderly people." So from being first in line to be seated we were the last to be seated because of the lack customer care and these incompetence hostesses it made out family dineout very unpleasant. If you value your time, money and dineout experience please dineout at another steakhouse. read more

Best place in town From eating ribs and the yummy fresh bread and the country music blaring. I went there for my 30th birthday. Amber read more

Haven't had too many good experiences at this location. I've been going to Texas Roadhouse since I was a kid and it was always a good go to spot. Tonight was awful. We got put in the kids area with lots screening toddlers that should have been left home. I got what I always get the 8 oz sirloin. It takes 65 minutes from sit down(not to count wait) until I finally got my steak and immediately got a box. When they first brought it out it was a shriveled well done 6 oz rather than the med rare I asked for. The sweet potato was hard meaning undercooked. After they took back the first attempt the manager brought the second one(after a loooong time) and with a smug look asked if something was wrong with the first one. The waitress was trying but too much went wrong without apologies. Can't say I'll go here again, Longhorns have been popping up all over the valley and they do it right. read more

Wont be coming back to this location sticking to location off the i10 and warner. Ordered medium rare as i always do, i go to texas roadhouse on a weekly basis and order the same thing every single time cooked the same way. I ate a piece of my steak and saw it was basically raw and not even warm. It was cold in the center. Sent it back for them to cook it to medium rare and they gave it back to me cooked at well temperature. Took it to go and just gave it to my dog and I ate only the sides since it was basically a shoe after they gave it back. read more

Ate there last night. Had always enjoyed the meal. This experience was just awful. The reservation process seemed confused; said 30 min wait, then sent texted me in 5 mins; when we were seated there were empty tables everywhere. The check-in who texted us, seemed confused that they sent us text...good grief. Then, the burger arrived burned, had asked for med-rare, the fries were stale, some were soggy with grease. Not looking forward to going back again until they get a grip on what has gone wrong. read more

We went here for the Veterans Day free meals promotion, it was packed with people out the door waiting. It was the best, most organized, quick service we've ever seen. Our order was taken right away, our salads were out in minutes, the meals were huge and delicious. We had at least 5 different workers come by and ask if we needed anything and if the food was good. No one acted stressed or rude, the workers were all smiling. We are their new biggest fans and we'll be back. Thank you! read more

I'm so disgusted!! My husband and I took our kids for a late lunch/ early dinner, when my daughter said there was something on her shoe. To my horror I found a sticky trap that was placed directly under our table where our feet were. There was a lizard, scorpion, a long skinny red worm and some scary looking tan spider with really long legs on it. It's unbelievable that they would just have these traps under the table where customers can step on! Good thing we were done eating because I completely lost my appetite after that. I'm not so sure we'll be back. read more

We came in looking forward to getting a great steak lunch. We sat down, ordered drinks. As we were getting up to pick our porterhouse and ribeye's we noticed a living cockroach walking around on our table. We got up and notified the manager who was cooking in the back. He said oh, ok. That's it! We left read more

This is my first visit to this location and I must say I was very disappointed. I did call ahead seating and when we arrived the host asked for my name. There was no one in the area waiting. He confirmed my reservation and asked was everyone here. I advised that we were. He proceeded to tell me I still had 8 minutes left in my wait. After 5 minutes of no one else waiting I asked if we had to wait for the time to lapse and was advised that a table was being cleared. I had already visited the restroom and there were plenty of tables available, To include the one we were eventually seated at. Strike 1. The server was very friendly and promised the "BEST experience". Our orders were placed and bread, drinks and salad arrived. 25 minutes later our cold food arrived. The manager apologized and offered to remake the food. 30 more minutes and more lukewarm food arrived. Strike 2. The final blow is a very nonchalant manager offering to take care of the bill. No explanation for the horrible experience but more of a @the food is free so just be happy" attitude. I am so tired of going to particular establishment in certain areas where the undertone is they would rather not serve me but since they have to, I should just take what I'm given and be satisfied. Not a good experience. read more

Briana is amazing one of the coolest ladies I have ever met!!! Food was great and we love coming here! We recommend the beef tips.

This was the worst experience I've ever had here! We called to try to make a reservation for my daughter 20th birthday dinner and No they don't do reservations. So we planned on having dinner for large party @7 so I showed up early 5:40 to ask for them to set us up in a area for a large party , they said they couldn't put tables together for our large party but if we could wait about 1 hour or 1hour and 10 min they would try to get 3 large tables seated next to each other . We put our name down and waited and waited and waited and at 7:15 they called 5 people out of our large party to be seated because they could not accommodate seating for All of us at the same time together as previously discussed. They decided to seat 5 people here 5 people over there 5 people 3 tables down . We left @ 7:30 with a disappointed birthday girl and 15 hungry adults + children. Not even an apology. read more

This place is another Logans. It's a family restaurant with zero atmosphere and about an inauthentic as a 'Roadhouse' can be. The staff are highschoolers who are polite one on one but passing a cluster of wait staff makes you feel like you are an extra in a teen flick. So why give it 4 stars? The steak. I had an 11 ounce sirloin medium rare and while it wasn't Flemmings it was better than Logans, Outback and almost as good as The Keg for a third of the price. It was cooked PERFECTLY, thick, juicy and flavorful. The side of green beens left a lot to be desired and the fries were just OK but I will be back for that steak for sure. read more

How can you not love the 24 ounce porterhouse steak the seasoned rice and the atmosphere here everything about this place says Texas and sports ..oh might I add the peanuts you eat and just eat messy..what's better than that come on in read more

Texas Roadhouse - Steakhouses Near Me - Gilbert, Arizona

Great food and perfect for birthdays. My daughter loved getting on the saddle for a yeehaw!!! Highly recommend the steaks with onions and mushrooms. Peanuts are always fun too read more

This is THE steak place. I have been to other Texas roadhouses in the local area and have found them to be inconsistent in regards to quality, service and product. This is on of the great ones. I have the 8 oz sirloin steak. It was about as good as any filet I've had at other more up scale restaurants. The service was excellent and the sides were also as good as the steak. This location evidently is know for quality since I have found it a bit crowded most days. I have had to resort to the bar area to capture a good seat, without the wait. If you plan on going, go on-line and put your name into their list. They do not take reservations, but, by signing in on line it will minimize the wait at the restaurant. read more

We have gone there for at least 6 years. The bartender was horrible! We were there with another couple & their daughter. She wasn't friendly at all. Then rolled her eyes at us while we were sitted up at the bar. We are not happy. Couldn't find a manager at the time. But I will be complaining tomorrow. read more

Amber was our waitress this evening and she was fantastic the food was absolutely delicious and the service was outstanding had a great time have a great meal with my family I highly suggest going to Texas roadhouse in Gilbert after Jermaine and Gilbert Road it's a fantastic place to dine read more

Texas Roadhouse - Ummm yes mouthwatering - Steakhouses Near Me - Gilbert, Arizona

After waiting over an hour, which ended up being 40 min past when they said we would be seated, one of our party had to leave as they just couldn't wait any longer. When the table was finally ready 80 min later they would not seat us because we were missing one. Turned us away. So 2 children that waited out in the cold for 80 min were denied a table and dinner because we were one short in our party. The worst customer service ever!!! I could see if that person was going to return late to the table. But to turn away the parties that did wait is RIDICULOUS! We will not be back. read more

If I could rate zero I would! We have six children and don't go out to eat very often, rarely in fact. We wanted to celebrate a special accomplishment of one our children so we decided on Texas Roadhouse, what a mistake! I approached and informed the host we needed seating for eight. He told me that eight was considered a large party and we would need to speak to a manger. Shortly after a manger came and I explained that we needed seating for eight and that we all lived in the same household but were told that they could not accommodate us by sitting us at one table. We would be separated into two groups, seated separately,at separate times, have two checks and different servers. This completely defeated the purpose of celebrating as a family something that we were all so proud of! We told the manger that this was not acceptable for us and left. We found that a Red Lobster nearby was willing to accommodate our family. We will never again give our business to Texas Roadhouse for this poor treatment! Kudos to Red Lobster for maintaining a family friendly environment! read more

My favorite steak house to go to close to my house. I come often. Food always great. I'm always satisfied but this time I left with a bad taste in my mouth. AZRA was very rude. Unprofessional and has a serious bad attitude. Which is a serious problem considering that she is the first person to have contact with the customers when they first come in. The host sets the tone for customers dining experience. I hope that they can redeem them selves and fix this problem because I would like to continue to go but if this problem persists I'll never go again. I'm seriously reconsidering even going because that's just uncalled for my appetite gone read more

Good food, I got the Chx fried Chx, tasted great. They have the best rolls with cinnamon butter. I really enjoy dinning here.

This time we had Regal as our server and I have never had a more friendly and accommodating server! I mean, I am a server and I have experience with large crowds during busy seasons and let me tell you--it is not easy! However, our drinks were never empty and we were never faced with anything less than a huge smile! He even shook our hands after the meal! I wish he would serve use every time. Service is great and the food is always good. My family comes here in large numbers so I get that we are a bit hard to take care of, but they always do a magnificent job! Give this guy a raise! read more

Very strict about party being present. Two in our party were walking in from the parking lot and they gave our table away. Service was slow. Sat about 5 minutes before anyone even came to the table. read more

Terrible experience with manager Serena. Writing a bad review during Covid sounds awful to me but after dealing with Serena something had to be said. I called in on a Friday evening and 5:00 PM to check the wait list because they do not let you make a reservation at this location (maybe all locations, not sure) they informed me it was only a 10-15 minute wait. Since we were about 45 minutes away we didn't go on the wait list. When we arrived we called back and the wait had gone up to 45 min to an hour, sucks but ok we'll wait. 15 minutes later we received a text that our table was ready. My wife three small sons and I got out of the car and walked across the parking lot, was busy and there was a lot of cars. Walking through this parking lot took a few minutes (four year olds walk slow) when get to the host and our table is gone. The host, not sure about his name was super cool about it and said no biggie I'll get you the next table. He spoke to someone over walkie talkie and no we're going back to the bottom of the list? He was even confused and told us that's not normal I'd be upset to, let me get the manager. I'm not usually a complainer but this made no sense to me so when Boss lady Serena came out she basically told me walk faster next time and had not an ounce of customer service in her. Get she's busy but had she been even a little remorseful or accommodating I'd have waited and gladly spent my money there. Figure it out Sarena read more