When I am hungry for a fantastic steak that won't break the bank, Texas Roadhouse is my go-to place. My steak is cooked to perfection every time I am here, which has been quite frequent lately. I have had the grilled BBQ chicken, country fried chicken and the 1/2 rack of ribs and never had a bad meal in all the years I've been here. The loaded baked potatoes are so delicious and the house salad, served in an ice cold bowl with fresh ingredients is wonderful. Yes, those yeast rolls are hot and melt in your mouth delicious too! The hostess and servers have always been friendly and attentive and it's a place my whole family can find something they enjoy! read more

Arrived at 4:50 on a Saturday, not too busy yet. We've been here before and really like it. We walked in and went to the hostess station, we were second in line. Two girls, and yes, I meant girls, were working the station. After the person in front of us was pushed off on his call ahead reservation I should have been concerned. The one hostess closest to me did not acknowledge our presence, three minutes we stood there and she never once looked up from her computer, no hello, no words about computer issues, nothing. Finally the second hostess looked up from her system, said they were having computer trouble and called for a manager. She then got someone to seat us and as we walked forward she disappeared, not a word to us, no hello, nothing. I guess she was grabbing rolls, but I didn't see her standing there. She finally appeared to take us to our seats. I guess we landed in a parallel universe where everything runs on half time, because if she walked any slower taking us to our seats I swear we would start growing moss. She never said a word to us until we got to the table and all she said was "here you go.." She wanted to sit us at a 4-top which was right next to a 2-top, being as the place was starting to get busy I asked to seat us at the 2-top so that the 4-top would be available for a larger party. She would not let us sit and said she'd have to ask permission. Permission? This whole exchange from the minute we walked in the door to us being 'seated' took almost 10 minutes. I couldn't take it any more. We left. If just getting seated was going to be this arduous I can't imagine what the service would be like. None of these kids seemed to work, walk, or act like they had purpose. They were just there, a body to fill the time. Customer service? Hah! Fooled me. Get your act together. We went to the Texas Roadhouse on Power Road, we were greeting promptly and with a smile, our seating hostess spoke to us and walked us to our table with purpose and friendliness, the waitstaff were attentive and friendly. Night and day difference. read more

Not a great experience. No one greets you and the food was very salty. We found hair in our rolls and in a napkin. The waitress brought new rolls, but wasn't really interested. read more

Our server Edina is the absolute best. She's an Air Force Veteran and the best server ever! Great service and conversation. Love her and the food! If you go here ask for her section. She's absolutely wonderful. read more

This place is full of horrible service! Not worth your hard earned money WTF Who manages this place It's Thursday and you and a early bird special but not staff to service it. The funny part about it the Resturant is empty but have two - three receptionist. Talk about great business plan. Waited 10 minutes and left. Receptionist said they had to wait for another sever the way I see it take two of your receptionist and make them servers. No wonder this place continues to get bad reviews. read more

Steak was cold and not prepared as we wanted. Remade but had to wait another 30 minutes for them to bring it out. Service was terrible. Will never come to this Texas roadhouse, and will think twice about going to any Texas roadhouse ever again. No management ever came to ask us how everything was. read more

Food was good, service was horrible! Not only did Leona give us horrible service (throwing food on the table and making rude comments), she added $2 to the tip AFTER I signed for a specific amount. I called the manager the next day, she did nothing. I called corporate the following Monday and it took five days to get the $2 credit. Leona basically stole $2 from me and probably other customers as well. Stealing is a crime! Be sure to check your bank statement after your visit, especially if Leona is your server. read more

GREAT SERVICE!!!! We came in and sat down after a very stressful day, but our server Eddie was AMAZING and he made our experience so relaxing and peaceful. He was very patient and kind, and he thought of everything we needed before we asked. I highly recommend if you go, ask for Eddie! read more

This is probably one of the best steakhouse I've ever been to!! Came from San Diego to Arizona to go tubbing in the Colorado river with friends & this place hit the spot. Really good food for a reasonable price. I highly recommend anyone that comes to Arizona go here!! You won't regret it at all. read more

First of all this place makes its customers wait in their cars or outside in 117 degree heat before u can be seated while the front lobby is empty. NEWS: pandemic is over!!! Food is plain but ok. read more

Time and time again.... I put our name on the wait list and I am NEVER sat within the quotes wait time. Every time I say something I looked at like the enemy. The food is just mediocre. The only reason I come is because my children like the bread and the music. read more

TRH is usually always good....but this time, I was disappointed . The bread was right out of the oven and our salad was served right away....but our food was cool to the touch. I felt bad for not returning my food & ask "I want my food like the way the bread was served." But I didn't want to seem like a Karen. I don't think I will eat at this TRH in the future. read more

Always great food. They have an amazing salmon Caesar salad. It is theeeee best Cesar dressing. Totally homemade. Their yeast rolls are to die for and their ribs are sooo good. read more

My husband and I love coming here. The food is usually delicious however this time both of our steaks were really fatty. We were both disappointed. As long as you don't get a fatty steak you should enjoy it. read more

Went right when they opened on Thursday. Usually the rolls are wonderful but this time they were over cooked or left over from the day before. They are usually soft and delicious but were more firm this time. Wife ordered a Dallas filet medium and it was butterflied and not as tender as usual. My NY Strip was a tad undercooked but tasty. For some reason my Steak Fries were not ready when the steaks were done. Had to wait 5 minutes after rest of food arrived for the fries to arrive. The high point of the meal was the green beans. They are always very good. Waitress was attentive. read more

Great service. Had a bad experience at another TRH and they honored the free coupon I received from the other one. No mistakes and steak was cooked perfect. We also got free entertainment of line dancing. Thanks from my family. read more

It was good. I had the 16oz Rib Eye steak. It was very flavorful. I was there on a busy night but everything was fast. The service was good. Overall it was a good experience. I only gave four stars because it wasn't a great experience. read more

It's one of my favorite steak houses but we have had so many issues there recently. We went for a family dinner, and we got our drinks when our food came out and we asked for a refill which we never got we had to ask another waiter for help. Our kiddos didn't get their sides for their meals we literally asked and reminded the waiter and was never brought out French fries... and on top of that out bill was wrong. Customer service needs to be worked on and attentiveness to customers needs. Definitely unsatisfied with my visit read more

Love that this Texas Road House had a drive through market. Get you meat and side and cook at home. Great idea.

Ordered takeout burgers today as I have done many times before and arrived a few minutes early. Portions appear to have become smaller. My dad's burger had 5 fries and the rest of us had fewer as well. No pickles and I requested utensils and didn't receive any. I also asked that the few fries we did get to be well done. They were barely cooked and soggy. I have dined here for years and feel I can no longer recommend. read more

I really loved going to this Texas Roadhouse location on Gilbert & Germann! They have great services and very helpful!

Three back to back to back sub-par experiences. One visit they over cooked my "medium" steak twice. The most recent visit two people in my party also had over cooked steaks and my sweet potato was burnt on the inside of the skin. I'm not even sure how you burn the skin on the inside of the potato. The one saving grace is the service is usually above average otherwise they would have gotten two stars. I won't be back to this location for a while. read more

. Always busy on a Friday night so get there early. 20 min wait turns into 45 min wait. Mixed up orders and over cooked steak. You would think a steak house could get it right the first times. Comes backs e come time and it's cold to the touch and even the grease has hardened on top. read more

Let me start by saying that i love the food at this establishment. Service is a matter that has to be addressed with upper management. Call me old fashioned but back in the day every time you said thank you a you are welcome was expected and vice versa. These young staff hired do not have those words in their vocabulary. Is not here only but all across the board in every customer service related establishment. They all reply the same with a yup or no problem. If I were a secret shopper for these establishments they would receive a big fat zero in customer service. Thrse is something that I have seen increase through the years in the service industry. Is time that management provides better training to these young staff. read more

Very poor cooking beef. Service fair, 3 star's , 1st order wrong, 2nd time cooked wrong, ordered med came out med rare, mgt. Argued with me on what is med. 3rd cook med well. Took 35 min, my friend was finished before I received my dinner. We will never go back. All staff very young, inexperienced , don't expect your food cooked right and rude mgt. read more

Went back again since the last time I was there the steak was so good. We were seated as we walked in the door, asked if we had been there before and since this was the newest of several visits, I thought I knew what I was expecting that is until we ordered drinks. We both ordered a beer and were promptly asked for our ID. Now I have no hair on my head (not by choice) and look a ton older than 21 (I'm 34). I didn't have my id with me. The waitress said let me go check with my manager. After a minute or so the manager comes over and informs us she cannot serve me alcohol because I have no id. I told her about the money she would be losing tonite since I am obviously older than 21 at which point she said "this is the sound of my heart breaking" in the most you've mistaken me for someone who cares attitude. What the sound actually was, was the sound of money leaving her restaurant and never returning. Had she simply explained why they couldn't, no problem. No need to be condescending about it. Due to her attitude, we left and found someplace else to eat and will never be back to the Texas roadhouse. read more

Their Chicken Critter Salad's got game. More portion of chicken than any other chicken salad I've ordered elsewhere. They have other great entrees, but this cowpoke likes his critters read more

While the food was good and the service attentive, the bill brought some rather unexpected surprises. Let's just say our server was Queen of the Upsell, but never mentioned the additional charge that came with each add-on. I don't expect to get something for nothing, but when she asks if I want some blue cheese crumbles on my salad, I would appreciate the disclaimer of the additional cost. Cheese and bacon on your potato? Extra. Onions and mushrooms on your steak? Cough up an extra few bucks. Make your house Margarita "hurricane style"? Bonus charge. Ask a kid if she wants marshmallows and cinnamon on her applesauce? Please tell Mom and Dad It'll cost them. Like I said, I don't expect something for nothing, but I would appreciate an honest approach in running up my tab in an attempt to inflate your tip. I left feeling a bit nicked and dimed to death. Diner beware. read more

I have been to this location of Texas Roadhouse a couple of times. It has been okay. Not bad, not great. We arrived here pretty late the other night around 9:10 and they closed at 9:30. We asked the hostess if they were still seating for dinner service and she said yes, very kindly. Another young guy on our way back, who was not dressed as if he worked there, yelled back at her as we were being seated "I thought we were closing - what the hell?!?" I am figuring that this was her boyfriend or someone waiting for her to get off of work. Either way, it was rude. She tried to ignore him but I could tell it bothered her as well and she could not do anything about it, not her fault, he is clearly and idiot. We were seated in the bar area and we were greeted right away. The rolls were a little cold but it was after 9pm so I will give them a little leeway on that. They still tasted good. I ordered a 6oz sirloin and my mom had the same. I ordered mine medium rare and she had her's medium well. My steak came out pretty overcooked but still edible. I have had better here in the past. Overall just okay. I also had a cherry limeade with my meal which was delicious. I highly recommend these, especially with a shot of vodka. Overall my visits here have been okay in general. It is a good place for a decent steak at a low price. The ribs are also good. Have not yet tried a burger. I might be back. read more

Best place in town...my family's favorite. From the peanut shells on the floor to the country music blaring, we love it. And don't forget the yummy fresh bread, bowl full of peanuts and great looking waiters! If you want good food for an affordable price, you can't go wrong at Texas, unless of course you're allergic to nuts. Then, I'm sorry my friend, you're just pure out of luck. read more

Texas Roadhouse - The Infamous Logo - Steakhouses Near Me - Gilbert, Arizona

The server (Derik) was attentive but he was working hard to up-sell us throughout the meal (Drinks, Smothered Steak, Loaded Baked Potato, etc). Sadly, he was more worried about getting the up-sell than taking the order. So, although I ordered my steak medium rare, they brought it medium well. I kindly sent it back to the kitchen for another. By the time my new steak arrived (18 minutes later) my family had finished their meal. The server apologized for the mix up but there was no offer to comp our appetizer or any other token of their sincerity. Basically, they didn't care that I sat for nearly 20 minutes watching my family eat their dinner. Then, my family got to sit and watch me eat my dinner for another 10 minutes. Not a great experience, we'll go to Outback next time we want steak. read more

Tina, the manager, provided the best customer service! We ordered a ribeye steak and loaded sweet potato. Our steak was slightly undercooked than we hoped. She had the steak grilled to perfection and included an additional sweet potato for waiting. The service was also great. We're definitely coming back! read more

Since this is a chain restaurant I'll make this quick: Atmosphere: Family Friendly, Loud Cowboy, Honky Tonk-ish Service: Hit or Miss (depending on the server) Food: I've been here at least 3 times and I've never had anything I didn't like. Very versatile menu, everything from steak, fish, shrimp, chicken and ribs. Complimentary rolls are delicious. I highly recommend getting your potatoes stuffed. Value: Food is fairly priced, be prepared to spend $15 to 25 per person. read more

Whatever you do don't call ahead!!! I called ahead so I wouldn't have to wait as long when I got there and when I only had 5 minutes to wait (wait time was 40 min) I went inside to let them know I am here and they had the nerve to tell me that I had to wait an addition 30 to 40 minutes! The whole point of calling ahead was so I didn't have to keep waiting! Needless to say, they haven't made a very good impression so far! It took them an additional 45 minutes to get my food. The rolls were only half buttered on top, the food was not done properly and I got sick after eating it..... But hey it is your choice if you want to go here or not. The question for you is..... Is it worth it? read more

Lily was stupendous . Attentive , walks to every table and our table with a smile and offers whatever she can . You got a gem in your location ! She deserves so much ! read more

Texas Roadhouse is a favorite!!! Sweet tea is amazing Fresh buns are awesome Loaded sweet potatoes are the reason to be there! Steaks are even a 4 out of 5 stars to me! A bit loud but a cool place and can accommodate groups and parties... Worth a taste for sure, you will come back! read more

I'm not a fan of chains. I far prefer to find, and give my business to, new and interesting local fare. That said, there are a couple of chains I like and one is Texas Roadhouse. Texas Roadhouse does two things really well: steak and portions. I can go to a Texas Roadhouse anywhere and get a well-made ribeye at a very reasonable price. It made not be "fork tender" or the same quality as a $50 ribeye, but it'll only cost me $18 and I know it will be far superior to any other, more expensive, chain steakhouse. But before I get that steak, I'll get peanuts, bread, salad, and sides. So I'll likely have half a steak for lunch the next day. Like I said, well made steak and portions. I'm good with that. read more

How can you say anything bad about Texas Roadhouse? You just CAN'T! They are one chain restaurant that you can rely on to be delicious no matter what location you visit. Let's talk about the location here in Gilbert, AZ. If there is a wait for a table, which there tends to be most evenings and weekends, grab yourself a handful of some roasted peanuts and flick the shells all over the floor; they don't mind! When you get to the table, a warm batch of rolls and cinnamon butter gets delivered, but don't stuff yourself on those, the best is yet to come! I always get the 6oz sirloin cooked medium with a loaded sweet potato (butter, brown sugar, and marshmallows - yum-o!) and the green beans. Not just plain old green beans, these melt in your mouth. Cooked with pork, and onion, oh-ya! They do have good BBQ, ribs, chicken and some seafood. But you go to a steakhouse for the steak! Service is good, birthday celebrations are loud (practice your "Yee-haws" before you go!), and the price is right! My steak with 2 sides runs less than $10! There is a good variety of beer, and a full bar. Good for families, too. Round up the family for a rootin' tootin' good time, and some GREAT food! read more

Sometimes you just want to go out and have a steak. We don't eat out a lot, so when we do, I want it to be good and worth the money. We got there, and had to wait a few minutes for a table. Not a problem. The hostess that took us to the table was friendly and brought the warm basket of rolls with her. She smiled a lot and was very nice. The waitress gave us good service. Can't really fault her for that. My hubby and I both ordered a sirloin. the waitress said it was one of their most popular things. Both of us ordered medium. We both found the steak dry and mealy. I guess that is what you get for 12$. We also got the onion appetizer, which was very salty and seemed to have been ready to go before we ordered it. We got baked potatoes, loaded, which were tasty. But why does loaded cost extra? Is the menu price for a dry potato? It does not say on the menu what you are getting with it. And the steak, we both got fried mushrooms (more$) and my husband got onions (more$) that were not really even fried. Still white. Overall, the bill came to 45$. That is a lot of little add-ons. We had iced tea for drinks. Just disappointing that you go to a place that prides themselves on their hand-cut steaks, and these were that bad. And all the little things they add on....... just too much. Next time, I'll just go somewhere that is a little more pricey and has a better steak. Oh, and the busboy clearing tables around us was clearing like a petulant child who was being punished. Made things a little noisy, even over the loud country music. If he doesn't "heart" his job, like his shirt said, maybe he should stay home. read more

Love the rolls. However, if you get stuffed on the rolls, you'll miss the savory taste of the main course. I love ribeye steak, but most restaurants do not know how to properly cook it. At first I was hesitant to order it but was pleasantly surprised. It was prepared and cooked just right to be tender and flavorful. Definitely worth every penny. read more

Texas Roadhouse - Great place to eat on Veterans Day. - Steakhouses Near Me - Gilbert, Arizona