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    Texas Roadhouse

    3.3 (365 reviews)
    Closed 11:00 am - 11:00 pm

    Texas Roadhouse Photos

    Business Info

    TEXAS ROADHOUSE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for kids
    Good for groups

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    Recommended Reviews - Texas Roadhouse

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    Complaint - Negligence and Failure to Respond | Mesquite, TX Location To Whom It May Concern, This email serves as a formal legal complaint regarding a serious injury caused by negligence at the Texas Roadhouse location in Mesquite, Texas, and the company's complete failure to respond, follow up, or demonstrate even minimal concern afterward. On July 30, 2025, my family and I visited the Mesquite, Texas Texas Roadhouse to celebrate my birthday. What should have been a routine family dinner turned into a medical emergency due to your company's failure to maintain a safe parking lot. My wife stepped into a pothole in your parking lot, lost her footing, and fell. The condition of the lot was dangerous and clearly not properly maintained. Several bystanders stopped to assist, and due to the severity of her injuries, we had no choice but to leave immediately and go straight to urgent care. At the medical facility, my wife was examined, X-rayed, placed in a medical boot for her foot, and given a hand wrap as well. The total medical bills resulting from this incident exceeded $48,000. These were not optional or precautionary visits--this was a direct result of an unsafe condition on your property. I contacted the Mesquite location promptly. An incident report was filed, but the staff appeared far more concerned with collecting information for liability purposes than with my wife's actual well-being. At no point did anyone ask how she was doing, express concern, or follow up afterward. I reasonably expected--at the very least--an apology, a return phone call, or some acknowledgment that a customer had been injured on your property. That expectation has proven to be grossly misplaced. Since July, I have: Called the Mesquite location multiple times Contacted the corporate office repeatedly Been assured that someone would "get back to me" Left voicemails and messages on at least a dozen occasions It is now the end of December, and no one has contacted us. Not once. This level of indifference is unacceptable. It demonstrates a complete lack of customer care, accountability, and empathy. The message is clear: once the money is spent, customers no longer matter. To be clear: I am not someone who looks for lawsuits. However, your continued silence has left us with no other option. Your company has been given more than adequate opportunity to address this matter informally and responsibly. You have chosen not to. As a result, I will now be filing formal legal complaints and pursuing all available remedies related to this incident, including but not limited to negligence, failure to maintain safe premises, and failure to respond in good faith after a documented injury. This email is sent in good faith as a final written record of: The incident The injuries The financial damages And your company's prolonged refusal to engage Any further communication regarding this matter should be handled promptly and professionally. Sincerely, Julie Morgan-Hart

    Hair that's in my salad
    Pamela B.

    Hair in my salad. The manager NEVER came to our table to say anything to us. Never acknowledged us regarding this very unsanitary event. Our waitress Isabel was really nice! The management is very rude! Go and eat at your own risk!

    Sign
    Julie P.

    I came here to meet my aunt for dinner. Everything hanging on the walls reminds you that this is Texas from signs, painting, and taxidermy. The food here was good and cooked to my satisfaction. The service was great . My water glass was never empty

    1/2 Slab Ribs mash and broccoli delicious
    Lindsay M.

    This location has a great turn around. In a Saturday night we waited about 4 minutes to be seated they were moving quickly. Service was great! I had the half rack of ribs with mash and broccoli delicious! Love the bread you get when you are seated warm and the butter is yummy,

    The delicious bread
    Zoe M.

    I have mixed feelings about my experience at this location. I came in yesterday and sat at the bar but was a little disappointed when nobody was trying to ask me if I needed anything for a while. It wasn't until I tried getting one of the server's attention, that they finally helped me. After that, it all went well with the service. My issue is mainly with the food, the steak was cold and so were the fries and broccoli. I was starving so I didn't say anything and took the food home. I can put it in the air fryer and it would be ok. After all the bread filled me up. I'm willing to give the location a chance, as I've been to the Terrell location and they rock. Hopefully it's better next time.

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    3 months ago

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    3 months ago

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    5 days ago

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    3 months ago

    Everything was good and server was nice it was 6 of us and we got our reservations right on time

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    6 months ago

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    6 months ago

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    6 months ago

    Wonderful food! Service could be better, our server seemed like she was in a rush! Overall a good experience.

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    2 years ago

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    7 months ago

    Love Roadhouse. Got the ribs instead of a steak and they were delicious. I want to try the whole menu.

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    4 months ago

    good food, love their rolls and the atmosphere is fun. They do stay busy though, so get there early!

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    4 months ago

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    10 months ago

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    5 months ago

    Luke and Valerie was very welcoming even as busy as they were. They made my 16 th birthday very special for my grandson. Thank you both

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    6 months ago

    Great food, great service, great steaks, easy parking. D ine in or take out. Order online. Make reservations calling ahead.

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    11 months ago

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    6 months ago

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    1 year ago

    Good place to eat and good steak. A good place to enjoy with your family. People are kind and the food is amazing

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    4 years ago

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    2 years ago

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    9 months ago

    Worst customer service, stand around doing nothing in the front make you wait for absolutely no reason and hostess was unprofessional

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    LongHorn Steakhouse

    LongHorn Steakhouse

    3.2
    (44 reviews)
    0.8 mi

    The hubs and I recently had dinner here. It was a very nice experience. The restaurant itself is…read morepretty new and clean. The server was really nice and we never felt rushed during our dinner. The apps:started with the brisket queso and I was surprised how much we liked it. It could have used little more brisket; but overall very tasty queso. It had a bit of pico de gallo on top too. Comes with chips. The steak: I had the renegade sirloin with shrimp. He had Flos filet. It's no lie because Flo knows steak ! His steak was better hands down, very tender and juice - and he ordered his well done. We go to Roadhouse frequently but may have to come here instead. The other star of the show: Mac and cheese bacon. It's as good as it sounds. The salad: very good salad, they use the premixed lettuces and all was fresh. I hate old lettuce. Ranch was on point. To-go: we took home the strawberry shortcake and cheesecake. I liked both but the kid said her favorite was the cheesecake. Side note: my shrimp and his corn on the cob were very salty. But we are willing to give this place another chance just for the steak.

    We were seated around 12:30, so lunch had just started. We asked fur baked potato as our dudes and…read morewere told they were out of baked potatoes. How is a steak house already out if baked potatoes not far into lunch time?? The service was not great, we had to flag our server down every time we needed water or drink refills. She was not very attentive. The steaks were cooked correctly, but the mashed potatoes they subbed for baked potatoes were bland and my fried okra was inedible. It was so tough you couldn't bite through it. Not sure that we will be returning.

    Photos
    Not trying it would be a crime! Our Outlaw Ribeye is bone-in, well-marbled, fire-grilled, juicy, and delicious.
    Not trying it would be a crime! Our Outlaw Ribeye is bone-in, well-marbled, fire-grilled, juicy, and delicious.
    LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.
    LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.
    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.

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    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.
    Meshack's BBQ Shack

    Meshack's BBQ Shack

    4.3
    (297 reviews)
    8.6 mi
    $

    Meshacks lack the aesthetics but always provide an appetizing meal. I usually get the rib plate and…read moreI love it. The combination of sauces used is 10/10! And the sides that complement the meal. The service is fast depending on when you go. I usually try to catch them when they first open to have faster service. However they lack the technology which is a bummer. I don't normally walk around with cash in order to pay at this establishment. I hope they get a card reader or something soon.

    Parking at the shack is catch as catch can, and the price point on a very select, old fashioned…read more'cue menu about the best you will find in the country today. We opted for a pair of 3 meat platters at $16 per plate--lean brisket, ribs and rib tips, links, and the mandatory sides of baked beans and potato salad. The sides were sides, but Meshack's is definitely about the meat. The links had good snap and the ribs were well prepared, separating cleanly at the bite. Both had a flavor profile pleasantly tilted to the peppery side (just the way we like it). The brisket had nice bark and pink ring, but the central Texas rub didn't really kick in until we had them for dinner some 8 hours later. We were happy with the food here, and look forward to another visit. It was fun talking 'cue with Donna, who took good care of us during our visit-- our 99th BBQ stop in Texas, and the 399th nationwide.

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    Meshack's BBQ Shack
    Ribs, brisket, sauce, and toast
    Ribs, brisket, sauce, and toast
    Meshack's BBQ Shack

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    Strouderosa BBQ

    Strouderosa BBQ

    4.8
    (183 reviews)
    9.5 mi

    Hands down the best BBQ I've ever had and my first experience with Texas BBQ. The bar has been set…read morehigh with any experience I have moving forward. The staff was so warm and welcoming, which added to the top notch food. Jonah was so helpful and genuinely happy to be of service. He gave me his recommendations and was very attentive. He truly made it an amazing experience, along with Tristan. Both very kind and very knowledgeable. They carried on conversation with me as if we had been lifelong friends. Hands downs the best service I've ever received. (I worked in the service industry for over 2 decades so I am the pickiest of picky when I go out to eat. I can't help it!). This place truly lived up to the reputation and the reviews on Yelp. Out of all the BBQ places to choose in Dallas and I chose the right one. Don't sleep on Strouderosa BBQ! You won't be disappointed!

    + wait time: no one in dining area when picked up food, which was ready within a couple minutes…read moreafter giving a 20 minute call ahead time. + service: kind and informative over the phone. + extras: included a bunch of sauces, condiments, etc. + interior / decor: seemed to have a cool vibe. tho i did takeout... so cant say a whole lot more. - meats: would get the pulled pork again, but infortunately thats about all. most everything was pretty average, and the moist brisket was somehow rather dry (note: we got everything but the turkey and one type of sausage). - sides: the mac & cheese and the pimento potato salad were both fairly bland. - cost: a bit more than i would've liked to pay for what we got.

    Photos
    Tvs for sports
    Tvs for sports
    Strouderosa BBQ
    Sides - Green Beans, Borracho Beans, Jalapeno Creamed Corn, Deviled Egg Potato Salad and Mac & Threso

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    Sides - Green Beans, Borracho Beans, Jalapeno Creamed Corn, Deviled Egg Potato Salad and Mac & Threso
    Soulman's Bar-B-Que

    Soulman's Bar-B-Que

    3.2
    (90 reviews)
    0.5 mi
    $$

    We ordered Soulman's for pickup to feed seven adults, and they handled it like it was nothing…read more Our order was legit: Super Chuck Wagon, 2 lbs of brisket (double mac & cheese, slaw, cream corn), family-style Texas toast, 1 lb pulled pork, and 1/2 lb hot links. It was a full-on spread. Before I even walked in, the place smelled amazing. Inside was clean and dialed. When you're ordering this much food, you half expect some chaos -- but nope. Everything was packed up, organized, and ready to go. Efficient, friendly, no stress. The brisket was fantastic -- tender, flavorful, gone fast. The mac & cheese was a heavy hitter. Definitely one of the first sides to disappear. Hot links had great flavor and the right kick. And the cream corn? That one surprised me. It had a little heat to it that I wasn't expecting, but it worked. Different in a good way. Feeding seven adults isn't small math, and Soulman's made it easy. I'm glad we took the family recommendation because this one's staying in the rotation. Solid BBQ. Zero drama. Exactly what you want.

    Hmm. This was my father's selection. Maybe I'm just old school, but I still think ribs should be…read moresmoked. Not boiled til tender. I suspect this was to cut down wait times. However, it drastically lowered my expectation. Still, the ribs were well seasoned. Brushed potatoes was good. We got our food to go but I thought the atmosphere was different.

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    Soulman's Bar-B-Que
    Meat choices
    Meat choices
    Soulman's Bar-B-Que

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    Texas Roadhouse - steak - Updated July 2026

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