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    Texas Roadhouse

    3.3 (366 reviews)
    Open 11:00 am - 10:00 pm

    Texas Roadhouse Photos

    Business Info

    TEXAS ROADHOUSE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Dogs allowed
    Good for groups

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    Complaint - Negligence and Failure to Respond | Mesquite, TX Location To Whom It May Concern, This email serves as a formal legal complaint regarding a serious injury caused by negligence at the Texas Roadhouse location in Mesquite, Texas, and the company's complete failure to respond, follow up, or demonstrate even minimal concern afterward. On July 30, 2025, my family and I visited the Mesquite, Texas Texas Roadhouse to celebrate my birthday. What should have been a routine family dinner turned into a medical emergency due to your company's failure to maintain a safe parking lot. My wife stepped into a pothole in your parking lot, lost her footing, and fell. The condition of the lot was dangerous and clearly not properly maintained. Several bystanders stopped to assist, and due to the severity of her injuries, we had no choice but to leave immediately and go straight to urgent care. At the medical facility, my wife was examined, X-rayed, placed in a medical boot for her foot, and given a hand wrap as well. The total medical bills resulting from this incident exceeded $48,000. These were not optional or precautionary visits--this was a direct result of an unsafe condition on your property. I contacted the Mesquite location promptly. An incident report was filed, but the staff appeared far more concerned with collecting information for liability purposes than with my wife's actual well-being. At no point did anyone ask how she was doing, express concern, or follow up afterward. I reasonably expected--at the very least--an apology, a return phone call, or some acknowledgment that a customer had been injured on your property. That expectation has proven to be grossly misplaced. Since July, I have: Called the Mesquite location multiple times Contacted the corporate office repeatedly Been assured that someone would "get back to me" Left voicemails and messages on at least a dozen occasions It is now the end of December, and no one has contacted us. Not once. This level of indifference is unacceptable. It demonstrates a complete lack of customer care, accountability, and empathy. The message is clear: once the money is spent, customers no longer matter. To be clear: I am not someone who looks for lawsuits. However, your continued silence has left us with no other option. Your company has been given more than adequate opportunity to address this matter informally and responsibly. You have chosen not to. As a result, I will now be filing formal legal complaints and pursuing all available remedies related to this incident, including but not limited to negligence, failure to maintain safe premises, and failure to respond in good faith after a documented injury. This email is sent in good faith as a final written record of: The incident The injuries The financial damages And your company's prolonged refusal to engage Any further communication regarding this matter should be handled promptly and professionally. Sincerely, Julie Morgan-Hart

    Hair that's in my salad
    Pamela B.

    Hair in my salad. The manager NEVER came to our table to say anything to us. Never acknowledged us regarding this very unsanitary event. Our waitress Isabel was really nice! The management is very rude! Go and eat at your own risk!

    Sign
    Julie P.

    I came here to meet my aunt for dinner. Everything hanging on the walls reminds you that this is Texas from signs, painting, and taxidermy. The food here was good and cooked to my satisfaction. The service was great . My water glass was never empty

    1/2 Slab Ribs mash and broccoli delicious
    Lindsay M.

    This location has a great turn around. In a Saturday night we waited about 4 minutes to be seated they were moving quickly. Service was great! I had the half rack of ribs with mash and broccoli delicious! Love the bread you get when you are seated warm and the butter is yummy,

    The delicious bread
    Zoe M.

    I have mixed feelings about my experience at this location. I came in yesterday and sat at the bar but was a little disappointed when nobody was trying to ask me if I needed anything for a while. It wasn't until I tried getting one of the server's attention, that they finally helped me. After that, it all went well with the service. My issue is mainly with the food, the steak was cold and so were the fries and broccoli. I was starving so I didn't say anything and took the food home. I can put it in the air fryer and it would be ok. After all the bread filled me up. I'm willing to give the location a chance, as I've been to the Terrell location and they rock. Hopefully it's better next time.

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    Waited for her to go order for two hours then when they gave us, our burgers had no patties just the bread never going back

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    2 years ago

    This food is great. I love love the prime rib. It sells out really fast. I highly recommend them if you want a good steak.

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    Love the steak and shrimp platter, the chili tastes good! The salmon can have a bit more juice but other than that the food is good

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    4 years ago

    Always have delicious food. Perfect steak and rolls with butter. Also ALWAYS TOO LOUD.

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    2 years ago

    Great food and better service by Demarcus. Hand down the best waiter we've had in our many visits.

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    6 years ago

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    Page 2 of 10

    Ask the Community - Texas Roadhouse

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    Saltgrass Steak House

    Saltgrass Steak House

    2.9
    (291 reviews)
    1.2 mi
    $$

    So, it's Friday evening and I want to get out but not really hungry. I ask my buddy where she wants…read moreto go and we both thought of Saltgrass (I've always loved their prime rib). We got a booth immediately at 7pm - shocker - but not surprised it was right next to the kitchen. On the bright side, our server appeared promptly and the drinks were on the way. I went for the Peachy Keen ($11.50), very good! I ordered a dinner salad, but when the server (Diana) asked if I wanted chicken on it, I agreed and for some reason it became a $19 salad. I was disappointed that it was 3 times the salad I wanted but it was very good. Fresh ingredients made it worth taking 3/4 of it home. I ordered the range rattlers ($16) as an app, even though I wasn't very hungry. They were hot and spicy and crunchy, with a nice piece of shrimp inside. so good! Two of the 4 went home, also. Diana was attentive, got everything right, brought my water with lemon right away, both of my peachys were delivered promptly and she kept our table clean. She even boxed up our meals and in the beginning remembered to ask if I was a rewards member, which no one does!! Two stars for that! Good service means a lot to me and I would recommend her to anyone. Actually, all the staff seemed to take their job seriously, they were all hustling. The managers were running as fast as the staff! Thanks for not letting me down, Saltgrass, even if you are in Mesquite, lol. just kidding, heehee

    My family arrived at 10:02 last night, and the receptionist told us the restaurant was closed…read more However, the door was still open, and a White family arrived at 10:05 and was served without hesitation. Saltgrass Steak House was effectively closed for a Black family, but open for them. Experiences like this remind me that some things still haven't changed.

    Photos
    Saltgrass Steak House
    Saltgrass Steak House
    Saltgrass Steak House

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    LongHorn Steakhouse

    LongHorn Steakhouse

    3.2
    (45 reviews)
    0.8 mi

    The hubs and I recently had dinner here. It was a very nice experience. The restaurant itself is…read morepretty new and clean. The server was really nice and we never felt rushed during our dinner. The apps:started with the brisket queso and I was surprised how much we liked it. It could have used little more brisket; but overall very tasty queso. It had a bit of pico de gallo on top too. Comes with chips. The steak: I had the renegade sirloin with shrimp. He had Flos filet. It's no lie because Flo knows steak ! His steak was better hands down, very tender and juice - and he ordered his well done. We go to Roadhouse frequently but may have to come here instead. The other star of the show: Mac and cheese bacon. It's as good as it sounds. The salad: very good salad, they use the premixed lettuces and all was fresh. I hate old lettuce. Ranch was on point. To-go: we took home the strawberry shortcake and cheesecake. I liked both but the kid said her favorite was the cheesecake. Side note: my shrimp and his corn on the cob were very salty. But we are willing to give this place another chance just for the steak.

    We were seated around 12:30, so lunch had just started. We asked fur baked potato as our dudes and…read morewere told they were out of baked potatoes. How is a steak house already out if baked potatoes not far into lunch time?? The service was not great, we had to flag our server down every time we needed water or drink refills. She was not very attentive. The steaks were cooked correctly, but the mashed potatoes they subbed for baked potatoes were bland and my fried okra was inedible. It was so tough you couldn't bite through it. Not sure that we will be returning.

    Photos
    Not trying it would be a crime! Our Outlaw Ribeye is bone-in, well-marbled, fire-grilled, juicy, and delicious.
    Not trying it would be a crime! Our Outlaw Ribeye is bone-in, well-marbled, fire-grilled, juicy, and delicious.
    LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.
    LongHorn’s New York Strip is fire-grilled to enhance its distinctive flavor, this thick cut is a steakhouse classic.
    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.

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    Got the biggest steak in the game wearing our name! The LongHorn porterhouse combines a bone-in strip and tender filet in one thick cut.
    Espadas Brazilian Catering

    Espadas Brazilian Catering

    4.5
    (48 reviews)
    2.9 mi

    What an absolute hidden gem in Mesquite!!! Mesquite isn't known to have the best dining options and…read morethe location is easy to dismiss as being good quality, but oh how wrong we have been! Seriously. 1) the service is top tier, super friendly AND it's all family operated 2) the meats were seasoned to perfection and you can tell immediately when you taste it that it was all marinated well and cooked with lots of love! They customize the meat to your liking in terms of cooking preferences without any commentary about the way YOU like your meat. This was big for me as a well-done only eater with texture preferences and not being patronized with sassy comments for my personal tastes when I'm paying for it. My partner likes his quite the opposite, more traditionally prepared, and they HAPPILY accommodated both of our preferences! We had picanha, ribeye, sirloin, garlic steak (forgot the cut), lamb and of course grilled pineapple. There were chicken and pork offerings too that we were too full to try. I didn't get lamb at first until my partner tried it and raved about it being sooo good. So I gave in and tried it and it was so bright with flavor like fresh lemon and herbs and was tender with no gamey aftertaste! It is indeed the best lamb we have ever tried to date. Please don't forget the chimichurri sauce from the salad bar to pair with your meats! It's so fresh and flavorful, perfect to set off the grilled charred meats. They give each of you a card for you to signal to the servers if you have the green side face up that you are ready for more, or flip it to red side face up to signal you are passing on being served more for the time being. 3) the salad bar at first glance looks small but it is mighty, packed with yummy options. I had potato salad, fresh beets, marinated cucumbers, olives, candied bacon. My partner had Cesar salad, tomato soup went nicely with the cheesy bread, and other things I cannot recall. There were more selections available that we didn't have room to try, but looked equally delicious and fresh. 4) they do serve wine and dranks if you imbibe. 5) they have done well with the ambiance and interior decor for the space that it is. I don't remember which day it is, but they also have live music there one day a week. 6) we paid $40/person all you can eat during dinner service. They offer lunch service M-F as well for $25/person - great deal! 7) we went the day after my partner's birthday and our waiter brought him a huge slice of cheesecake with Happy Birthday written on the plate - on the house! 8) please note they are closed on Mondays 9) they also offer catering services 10) this was the best Brazilian steakhouse experience that I have ever had personally, my partner agrees and we will definitely be back soon!! Please go support this fine family run restaurant that serves so much love in their craft!

    This place is full of smiling faces from a wonderful staff. And yes the food is delicious…read more This is a quaint restaurant in a strip mall and has quality service and food that you would find at monster restaurant. It is family owned and they take pride in the business. I was looking for a steak restaurant while on a business trip and the options seemed to only be corporate restaurants. If you have the opportunity to eat at this place DO NOT skip. The meat was wonderful, the salad bar and sides were wonderful. The staff was on point. This was a flawless experience and the best restaurant I ate at during my 10 day visit. Keep up the good work.

    Photos
    Drooling allowed!! Order now!
    Drooling allowed!! Order now!
    Brazilian Roasted Pineapple
    Brazilian Roasted Pineapple
    Take out + delivery + catering!! Order now!

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    Take out + delivery + catering!! Order now!
    Wicked Butcher

    Wicked Butcher

    4.3
    (154 reviews)
    10.0 mi
    $$$

    Really enjoyed my stop at the Wicked Butcher! Food was really good and unique. Their gnocchi was…read morefantastic, and I eat gnocchi everywhere I can get it. Theirs was the perfect consistency and had hummus at the bottom, which was interesting and tasty. The scallops were really well seasoned and perfectly cooked. I wish it came accompanied by stuff I wanted to eat, but that was fine. Cario, the bartender, took great care of me while I ate. The espresso martini he made was phenomenal! He made a good old fashioned as well. The complimentary champagne started out my evening beautifully. I'd go back next time I'm in Dallas.

    First time visit for a birthday celebration. It was pretty empty when we arrived- valet was great…read more Clean and modern. People in our party of 5 had been to Fort Worth and really enjoyed it- especially the corn crème brûlée.....So we tried Dallas. Would direct people back to Fort Worth. I can't recommend our server, he was transactional, short and not interactive and it was as if he was in the wrong position. Other servers seemed welcoming and friendly. The food was decent. I enjoyed my lamb chops(although more rare in spots), but not the mix that was underneath it. The two that got the salmon said it was ok, a bit overcooked and they also didn't care for the mix underneath. The filet was stupendous and the cowboy was really delicious. They really liked the mac&blue cheese- if you don't like blue cheese, I would steer clear! Portions were good. I guess stick to the steaks! The vanilla/sprinkles circular layered birthday cake with a huge sparkler candle was awesome! It was not included, but it was a large portion!!

    Photos
    Corn crème brûlée
    Corn crème brûlée
    Dining area
    Dining area
    Robuchon potatoes

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    Robuchon potatoes
    Bubba's 33

    Bubba's 33

    3.9
    (302 reviews)
    0.7 mi
    $$

    This is normally not the kind of place I'd visit, but when you're going with a bunch of coworkers…read morethat can't spell the word "Michelin" in "Michelin star" a down home seemingly bad restaurant is what you might get..... DO NOT JUDGE A BOOK BY IT'S COVER! Yall!! Best meal of 2026 so far! Bubbas 33, I'm sorry I judged you and made you feel less than. Your delicious and diverse menu offerings had this big back get 2 entrees! Your salmon in your salad was perfectly cooked--moist and tender. Your Philly cheesesteak was well seasoned and piled high with meat! You don't skimp on the portions sizes! Your happy hour watermelon margarita, the perfect accompaniment, had me wanting more but I couldn't let these people see how I really get down....I WORK WITH THEM!!! Anywho, bubbas 33 forgive my ignorance. I will see you again soon and plan to bring the bougie twin sister along. I promise!

    Had a great experience at Bubba's 33! I ordered the classic cheeseburger with tater tots and…read moreeverything came out fresh and flavorful. The burger was juicy, cooked just right, and loaded with toppings that made every bite delicious. The tater tots were crispy and perfectly seasoned and definitely a great side choice. The atmosphere was fun and relaxed and the staff was friendly and attentive throughout the visit. I will definitely be coming back to try more from the menu!

    Photos
    Side bar
    Side bar
    Celery, ranch and BBQ Chicken Wings
    Celery, ranch and BBQ Chicken Wings
    Small happy hour watermelon marg with kicker-$8ish yum!

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    Small happy hour watermelon marg with kicker-$8ish yum!

    Texas Roadhouse - steak - Updated August 2026

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