The location was clean and orderly despite it being prime dinner time. We were seated fairly quickly. Our server, Ashley was great! She was enthusiastic and helpful. There was also a manager I believe who came by our table and checked in on us occasionally. He was friendly and informative. The atmosphere and theming of this chain is great. There's always something new to look at and each booth feels well enclosed but still open enough to see the rest of the restaurant. I could see this place being overstimulating for some but, but for me, the music was at the right volume and nothing was too distracting from my experience. It was also nice to see the severs participate in a line dance randomly in the middle of the restaurant, as well as someone being celebrated for their birthday. I wasn't aware of traditions like that before visiting and it left a much more memorable experience than somewhere like Logan's Roadhouse. The food was excellent. Those rolls are to die for! I ordered the grilled salmon. While this is a steakhouse, I was impressed with the quality of the salmon. It had the perfect texture and combination of flavors. The lemon butter not so much. Wasn't my thing, I much prefer the one offered at Floyds Seafood. My side proportions were good and I was left full by the end. The restaurant uses a tablet for things like a digital menu, games, etc. like many other chain sit-downs. It did its job, though I do prefer the game selection on the one at Chilli's/Olive Garden. Pricing was solid. None of our items were too awfully expensive. I will be going back to this location in the future! 4.5/5 read more

They have not chabged the oil that they cook the steak in for chicken fry style in a lobg time...hopibg they also do not mix seafood in that oil...the taste remains in your mouth, nasty! The gravy has a strong flavor of bouillon...not good....maybe homemade with stire bought flavorings. Eat at your risk..of wasting money. read more

Our dining experience here was extremely disappointing from start to finish. First, our group was seated at a booth clearly meant for six people at most. Instead of properly accommodating our party, staff placed a folding chair at the end of the booth, leaving almost no room for anyone to eat comfortably. The food quality was also poor. The chili was almost entirely liquid and had very little cheese or onions. Service throughout the meal was disorganized. The server did not bring the kids' meals out with the first wave of food, which meant the children were waiting while others were served. She also seemed unsure of what dishes she was delivering and repeatedly handed out plates without knowing what they were. To make matters worse, she spoke so quietly that we couldn't hear her over the restaurant noise. When we asked her to speak louder, she just stared at us as if we were supposed to remember every item we ordered and identify each plate ourselves. A major mistake happened with the steaks. My 8 oz New York Strip was given to someone else at the table and the server told them it was their 8 oz sirloin. My sides arrived with the first wave of food, but my steak didn't arrive until the third wave -- and it was a 6 oz sirloin instead of the 8 oz sirloin we ordered. That's when we realized the New York Strip that had already been partially eaten by someone else was actually my steak. One of the kids' meals wasn't brought out with the first, second, or third wave of food. We eventually had to request it because it seemed like it had simply been forgotten. Our drinks were empty for much of the meal, and we had to ask more than twice for refills before getting them. When we asked for boxes for leftovers, we had to request them multiple times. We were also told there were no bags for the to-go boxes until we pointed out that the table next to us had just been given one. Suddenly bags were available. All of these issues were brought to the staff's attention during the meal, and a manager was eventually called to the table. Unfortunately, the only resolution offered was adjusting the bill from the 8 oz sirloin we ordered to the 6 oz sirloin that was mistakenly delivered. Between the poor seating arrangement, incorrect food delivery, slow and disorganized service, and the lack of a meaningful response from management, the overall experience was extremely frustrating and disappointing. read more

Great food, good service, and welcoming atmosphere. Will definitely be back. The steaks are flavorfulZ the salads are cold and crisp.

Stopped in for dinner with my mom and had a fantastic experience! We started with their famous fresh baked bread rolls warm, soft, and served with that addicting cinnamon butter. Honestly, we could've eaten a basket of just those! For dinner, I had the BBQ Grilled Chicken with mac & cheese and green beans. The chicken was juicy and full of bold BBQ flavor, the mac & cheese was creamy and cheesy, and the green beans had just the right amount of seasoning and snap. My mom ordered the Portobello Mushroom Chicken, which came smothered in a rich, savory mushroom sauce. She paired it with loaded mashed potatoes (bacon, cheese, the works!) and a fresh house salad. Everything came out hot and flavorful. She also had the Jamaican Cowboy frozen margarita fruity, smooth, and the perfect drink to kick back and relax with. The service was great attentive, friendly, and fast and the atmosphere was lively without being too loud. Classic Texas Roadhouse charm country music, great vibes, and that welcoming, down home feel. Definitely one of the best Roadhouse locations we've been to. We'll be back soon! read more

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I think you always knows what to expect with a Texas Roadhouse. The rolls are perfect as always and the drinks weren't as strong as I would've liked (I ordered a Long Island). I also didn't try the actual food. But this location has all day shoot hour at the bar so definitely check them out!!! read more

First time at this location. Newly opened in Texas City. Friendly staff and clean tables. Our server Alex did a great job. He is very friendly and checked in on us regularly. I got the ribeye and grilled shrimp dinner. Cooked perfectly and well seasoned. The Shrimp with drawn butter also delicious. We expect a great meal from Texas Roadhouse and this new location did not disappoint. read more

Texas Roadhouse - Ribeye with Grilled Shrimp - Steakhouses Near Me - Texas City, Texas

Food excellent as always, rattlesnake bites are always amazing and the salad nice and cold. I don't know if their Italian dressing is house made, cause it's superb. The food was ordered to go, and the waitress was kind and the ambiance of the place I'm eating is simply splendid. Thank you for taking such great care of my to-go order. read more

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Having heard so much about Texas Roadhouse's steaks, ribs, and especially the bread, I finally decided to check it out on Mother's Day, after the initial grand opening buzz had died down. Knowing it was a holiday, my mom, brother, and I anticipated a wait, and the 30 minutes we spent before being seated was no surprise. We were lucky to have Isabella as our waitress. For my first-ever meal here, I ordered the 12 oz. prime rib, and it was cooked to a perfect medium-rare. The loaded baked potato was classic, and the fresh vegetables were a nice, crisp accompaniment. My mom and brother both enjoyed their 6 oz. sirloins with ribs, mentioning how tender the ribs were. Oh, and the warm rolls with cinnamon butter lived up to the hype! Isabella was attentive and friendly throughout our meal, making the experience even better. We thoroughly enjoyed our food and her service. It's likely we'll become regulars! read more

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I really wanted to love the experience but it was meh. I called a day in advance to see if they take reservations and of course the answer was a no. Which I do understand that is a choice for a business especially if it's a corporate decision? Anyways no problem. The very nice worker on the phone told me that they did have an online waitlist I can sign in on the day of so it shouldn't be a problem. Awesome! Well fast forward to today (Wednesday evening), the online waitlist was not functioning so that was a bummer. We had a group of 11 individuals so bae and I decided to arrive early to get on the waitlist so our guests wouldn't have to wait too long. We got there at 5:50pm and were told that the wait would probably be around 35 minutes - 45 minutes. Additionally, they didn't have a large enough table to accommodate our group so it would be a table of 8 and a table of 4. Well it turned out to be an hour and 15 minutes wait and those tables were two booths (one with two extra chairs at the end). We asked if we could store our cake in the back and unfortunately there was no room for it so we just kept it at our booth. Our server was really nice and did a great job with only a couple of minor hiccups. It was only the birthday boys food that was messed up of all people but we didn't complain because we understood it was really busy. We got the combo appetizer with mozzarella sticks, fried pickles and rattlesnake bites (jalapeños and fried cheese) for the table to share. It was pretty decent, and the mozzarella sticks passed the cheese pull test. For entrees, I got the ribeye with smothered mushrooms, with a side of mac & cheese and house salad. Bae got the Dallas filet with smothered onions (but he was given smothered mushrooms) with a side of loaded sweet potato and corn (which they forgot and later brought out after we were able to flag down our server). Also pro tip - you can ask for the standard toppings for the loaded sweet potato instead of marshmallows. So make sure you specify! My Mac and cheese was pretty sad, it wasn't cheesy at all and needed salt. While on the other hand the mushrooms were too salty. I think I just got a bad cut because I know ribeye is supposed to be fatty but I think my cut was like 75% fat lol. Overall I think the majority of our party thought the food was okay but nothing that would make us want to come back. Nothing bad to say about the service, I think everyone was kind and did their best given how busy it was! But yay for checking off eating at Texas Roadhouse in Texas. This location is prime because it is right next to Bucees, so you can really get the true Texan experience! -Sailor out read more

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Went to this location with my family for the first time since it had opened. I noticed they did not have the fried okra on the menu that I've had at other locations so that was already odd to a bad start for me. But I ordered my usual grilled shrimp with rice, a baked potato and Caesar salad. Everything was good but the rice was mushy so I didn't eat it. Service was good at first but towards the end of our visit, the waitress seemed kind of preoccupied. She kept forgetting to bring us items that we had asked for. But I'd say overall everything was fine here. I'd be back in the future but it wouldn't be my first choice read more

Caution don't go in expecting them to cook a burger any way other than well done. I was up with food poisoning and throwing up all night and only ate half the burger when I was there. The rolls are good yea, but don't go in expecting a gourmet chef. read more

My complaint is they brought out each course too fast. Had not finished appetizer when they brought the salad. Was maybe 4 bites into the salad when they entree is there, and no room on the table for it. I said it was too fast and asked that they re-make the steak and let us finish our appetizer and salads before they bring it back. They said ok. Had the manager come talk to us, then 15 minutes later served me the exact same steak, only now it was cold. Not re-made, just re-served. That is unacceptable. read more

ta out order was ice cold ruined my appetite and probably won't eat there again I called the restaurant and was told they could remake the order. I'm not going back to get $50 dollars worth of ice cold food read more

This was my second time giving the new Texas Roadhouse in Texas City a chance, and unfortunately, it was just as bad--if not worse--than the first. From the moment we sat down, the service was beyond disappointing. We had to constantly remind our server to bring basic things to the table, and it felt like we were being completely ignored. I ordered my steak medium well, and it came out rare. On top of that, there was a hair in my food. Completely unacceptable. When we brought it up to the staff, all they offered were two small coupons as if that would make up for the awful experience. It felt like they didn't even care. We came as a family hoping to enjoy a good meal, but instead left frustrated, disgusted, and still hungry. This location seriously needs to train their staff better and take customer complaints more seriously. Do better. read more

Texas Roadhouse - Restaurant - Steakhouses Near Me - Texas City, Texas

This is the 4th time we have had bad service or bad food. Once we were shorted food from our takeout order. Once our steaks were gristly. After these two incidents, we were still fans of the chain. Third time was a 30 minute wait for a takeout order ,after arriving at the specified time. Try again. This time it' Valentines Day so I understand it being busy, Buuuuut, 40 minutes sitting in the car after the time they told us to be there. I'm not bitter I'm an exclusively Saltgrass Steakhouse patron now. read more

This was my second time to eat at the Texas City location. Our server, Christa, was excellent - good attitude, friendly, offered suggestions, answered questions, and took good care of us throughout our meal. The place was packed (Friday night) and there were still people waiting to get in when we left an hour and a half later. Drinks and food arrived in a timely fashion, steaks were cooked perfectly (med. rare) and everything was delicious, as expected. Keep it up, Texas Roadhouse! read more

It was good food and good service, but the atmosphere is quite loud and annoying. I'm rating it a 3. 75 read more

Great service good food- kinda loud! Fast to get seated- Gil's did a line dance in the aisles!

These steaks are good, but the real winner was the amazing bartender Chasity. Came here for an early dinner by myself and she made me feel like I was hanging out with a friend. The service was immaculate and the vibes were high. Happy hour margs really are worth it. I will be coming back! read more

Service was great and my steak was a good medium rare but i think they soaked it in salt so salty couldnt eat a $30 dollar meal easily and no I never send anything back to the kitchen i know better read more

New location and this place is amazing!!! The service is great the food is fast and hot, and the music and decorations are great ! read more

Texas Roadhouse - BBQ CHICKEN - Steakhouses Near Me - Texas City, Texas

It's very unfortunate that this establishment is the ONLY place around. Service is hands down the ABSOLUTE WORST! Food is always cold and inconsistent, servers down right RUDE AF and just plain BAD AT THEIR JOBS! 3rd time going today and will avoid this place like the plague. Food cold, order screwed up, temps on steak wrong, slow as snails, silverware WAS NEVER WASHED!!! Paper, lipstick and food stuck to the forks and knives. Managers need to do a MUCH BETTER JOB TRAINING and weeding out the bad ones! read more

Excellent service from Anna!!! Steak was perfect and grilled shrimp baked potato salad etc. Very clean and new location. I had no trouble getting a table this afternoon. Because of the popularity of this restaurant, I have to wait, but here at this location, I had no issues. Couldn't figure out how to get the shrimp off the skewer, so I just bit it off. It works!!! I shall return!!! read more

Texas Roadhouse - Salad, shrimp baked potato steak fillet!!! Cooked perfectly. - Steakhouses Near Me - Texas City, Texas

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wow...this is the worst experience I've ever had at Texas Roadhouse...the hostess with curly hair was incredibly rude, there was not ONE but TWO hairs on my steak, almost all servers were hanging out at tables with guests and no helping anyone..we were sat a dirty table, and the steak had more fat than meat..ON NY STRIP!! Even the manager was lowkey rude and annoyed that she had to comp my meal cuz there was hair?? why is that my fault? won't be going back. Texas Roadhouse ain't the same as it used to be..don't recommend this location especially read more

Get a bar tender that can do her job!!!! You have someone training someone else but can't even do her own job. She only had 1 customers and forgot to even take our order. Sat there for 30 minutes. Ohhh Yeah make sure you get your $6 for the beer. If I could give y'all a 0 I would. Nvr going to go back and believe me I will let everyone know. read more

I've had multiple visits from opening day, new location lots of constant work in progress however they keep at it and it shows. From a service background, they're getting there . Food has improved and continues to, the ambience is as expected at roadhouse . Give it a go! Don't be discouraged by picky eaters make your own review. read more

I have been to this location twice and both times, the service has been beyond disappointing. ​From incorrect orders to asking if we had questions about the bill only moments after the correct order had been placed on the table for the last person in our party to BEGIN eating, it has been enough of a bad experience to know that there won't be a 3rd time. Recommendation: LESS training on line dancing and chants; MORE training on service. read more

There were four adults in our group. We all got different things to eat. We all ended up getting sick.Called the manager and spoke to Bailey. She was not real concerned with us all being sick. She told us that no one else had called in and said they were sick. I just find it strange that we all got different things and we all ended up getting sick .I do not recommend going to this restaurant. read more

The music was fine until one song got super loud then then next song it was back down. It was our first time. Our server was great. The only think is the food was not hot. It was warm. Like when its put under a warmer for awhile until the rest of the food is ready. The kids were able to eat right away cause theirs was room temp already. My husband's steak was moderately warm along with my chicken fried steak. I don't know, maybe later later in the future we will try again. read more

The food was good, Roberto took great care of us! They sang for my little girls birthday and she got a kick out of it!

Visited this newly opened location recently. The ambiance is spectacular. The hosts are very warming and sweet. The food was a little lacking. The rice was too salty, it raised my blood pressure. The salmon was cooked to perfection, no grease and it was delightfully tasty. The food portions were just too small for the price. The cost it 3 shrimps is outrageous. read more

I've been here 3 times already and it's just better and better each time! The food tastes amazing, the service is warm and welcoming and fast! The ambiance is like eating Sunday dinner at grandmas surrounded by family! Oh the bathrooms were impeccably clean! Even the men's (said my husband) this is my new place! Nothing bad to say! I'm really grateful to have this place nearby, the quality of food and service is going down badly so this place is top tier right now! I'll always tip extra and support. Thank you to allllll the staff! read more

Cannot cook a steak. Three times they got it wrong, cold or late. Manager didn't even look me in the eye as we left paying full price

Wonderful experience and had no idea it was new until we left. We were sat quickly even with a bustling dining room. Our server gave great recommendations for everyone and the food came out quickly. Every steak was cooked to order and we were treated well. read more

Fly in salad!! Nasty , manager said " well I don't know how it got in there over and over . I'll give you a discount. We pay and they take 10% off bill!! I'll never go back didn't serve our shrimp nor beers, or sauce. We continued to ask them several times for each item . read more

Since the Texas roadhouse opened up next to Lagomar, we're using it for our weekly carryout dinner for the family for and we get the fried chicken with two sides is fantastic tasting food and that's always ready on time for carry out read more

It was Mother's Day and a party of 7 of us went. Got seated promptly. We got there at 10:30am and they opened at that time. Once seated Kade was our server. The rolls and butter were really good! I had the 8oz filet it was cooked perfectly with onions and mushrooms. Loaded baked potato and salad. My filet was so tender you could cut it with a fork. A couple of our party had the ribs. Fall off the bone! So tender and great flavor. My partner has the chicken fried sirloin and it was the best he's ever had. He had the Mac n cheese but it was a little dry and needed a little salt. But other than that it was good! My mom had the filet medallions. Very good except she likes her steaks very well done but it was too pink for her liking but sent it back to cook a little more. It came out and she was happy with it. Kade was a good server and our overall experience was very good! I will definitely go back. As busy as it was everything came out quickly and was fresh and hot! Prices are just right and the amount of food was satisfying. Just remember it's new to Texas city and they are going to be a great place to go for a good meal. Texas city needed a restaurant like this. We will definitely go back soon! read more

Place is new but time to wait for a table wasn't bad. Food was great, portions were huge, steak was cooked perfect, but the best part was our server. Gracie was fun, energetic, efficient, and made great lemonade recommendations. Will definitely be back! read more

If I could give ZERO stars for this experience I would absolutely the worst experience I've ever had to endure at any restaurant. Everything was great until the food and drinks came out, first off my buddies and I went to have a nice dinner and catch up after not seeing each other for a while. Our waitress literally sat at our table which was a bit awkward and began to tell us about how she hated everyone of her coworkers and talked straight trash about everyone just SO unprofessional and really ruined our chance to catch up with each other. Then, we get our food and I ordered an 8oz filet and received a 2oz hockey puck with some salty canned green beans and a burnt sweet potato. My buddies ribs were burnt and other buddies pork was crispy like cracklings. I was immediately turned off by the food, but then felt an upset in my stomach and ultimately put me sick in the bathroom for my buddy to come and check on me. Just such a bad experience last time I will ever step foot in any roadhouse. read more