So it's fine. How do you surcharge $32 a day for its "prime location"! My room literally looked at the garbage pickup for the market. Nothing special to see here. read more

The only real strong point of this hotel is the location. Otherwise, it feels overpriced for what you actually get. When I first walked into the room, it was freezing, and I immediately noticed a large crack in the window, which was honestly pretty shocking. The room also lacked a fridge, and the beds were supposed to be two queens but were actually doubles. We also booked a room with a balcony, and there was no balcony at all, which was especially disappointing. The lobby is nicer than the rooms, with free coffee, bottled water, and some seating. The front desk staff also came across as unfriendly. On the positive side, it was nice to have an iron and ironing board, and the room size itself wasn't unusually small for a standard hotel room. Still, I was overall surprised by how low the quality was given the price. read more

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Bostonian Hotel Average place to stay but high cost for no reason. When I book my room it claim to be a room with a view and a balcony. When we check in it was on the second floor, I don't know about you but my expectation of a room with a view is higher than 2 floors. So we got move to the fifth. Yea! Then from there the room was average what I would expect at a red room inn. The bed squeaked and had a cheap foundation. You know the 99$ foundation you got in your first apartment when you took the bed off the floor finally. The frig did not work, no amenities in the room water, pen , snack nothing. Red Roof inn vibes. Let me say this nothing against red roof inn. I live by the motto. You never go wrong at a holiday Inn. The phone was hit and miss to call the front desk to voice concerns and the tv kept turning itself off. I just used my phone for everything. Security there is not any no camera on hallways that are dark and have turns. The day we left a came in and ask the front desk. Where was the elevator, no me being security mined for my guest would have at least asked do you have a reservation and say the elevator is for guest. So the Bostonian is an overpriced quality inn. That charge a hidden fee of 30$ per night for its location got a feeling they won't be there long. When you are charging for location and you are not the only player in town you are desperate. This is a 2 star hotel at best just for the location. read more

The hotel's standout feature is its unbeatable location, with a wide variety of restaurants and attractions just steps away. However, the overall experience left much to be desired. The room felt outdated, with worn carpeting and tired furnishings in need of a refresh. Small conveniences were notably absent, there was no complimentary coffee, no in-room water, and the phone was non-functional, you have a coffee machine but no cups and just looks gross.For the price, guests would reasonably expect a higher standard of amenities and upkeep. We also stayed in a room where the balcony door would not close despite having someone "fix it", we heard every noise, honking horn that started at 6:30am. The manager did not offer us a discount and just said "we'll fix it for the next guest." Terrible experience read more

Hotel is an absolute dump. Don't even know where to start but room is ancient and stank of smoke, no water in room, fridge long broken by the look of it, general mustiness. the place is about 30 years overdue for a renovation. DO NOT STAY HERE. read more

The only thing this hotel didn't have was bedbugs. There was however, a dirty air filter, mold in the bathroom, and the shower looks like it's never been cleaned. Luckily, I had a pair of sandals to shower in because I wouldn't trust walking barefoot anywhere in this hotel, especially that shower. Unfortunately, staying here was just for the location since there was no amenities including free hotel parking. read more

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Outdated, Water Stains, Sprinkler Heads haven't been cleaned, no mini fridge in the rooms, no hand soap. Rooms are cleaned but dirty dishes are left??? read more

The following is simply my opinion from the experience I had during my recent stay. Rated as a 4 Star Hotel. I was staying there while in Boston on business. Had a Deluxe Room For 4 nights. Full Balcony with table and chairs, King Size Bed With floor to ceiling windows on two sides. It had dirty and stained carpet, dirty and stained drapes that were also pulling out of the ceiling, windows that had not been cleaned on the outside for what looked like months and months, and an awning that was stuffed full of birds nests (just guessing that does not work, though they show it in their marketing pictures) broken refrigerator with exposed electric and circuit boards, cracked sink in the bathroom, a TV that worked 1 of the 1 of the 4 nights and an HVAC that sounded like the little engine that could ( chugga, chugga, chugga...). On top of that, and litterally on top of me, they were having roof work done which started at 5:30 in the morning. The detritus of which covered my balcony (they did clean that up once). One of the main elevators was out, though the only sign indicating that was on the 7th floor. In response to a request for toilet paper and coffee for the room, they advised they were having issues sourcing it. Did eventually get toilet paper but only had decaf for the room. I could go on but I think you get the picture. Location was amazing. They thought so too as they charge you an extra $30 per day for it. If you are looking for a nice experience at a hotel that charges in the $400 to $600 range per night I could not recommend this hotel. read more

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My, how the mighty have fallen. Not sure if it's an ownership change or what, but, this hotel has gone down the drain. Firstly, as I checked in, 3 employees at the lobby desk on their phones, not minding a thing. Finally got their attention and get my key. I mean, it's a slow night, but, c'mon. Then they said the restaurant took room charges, and it doesn't. Room itself was pretty clean. Toilet seat was a little wobbly. But, no bar setup, no snack setup and the breakfast room service came in to go containers and plastic utensils. We also asked for water and they suggested we go downstairs for bottled water. What?!?!? This place was my go to, then we started going to the Wharf hotel. Total night and day. It was a good run Bostonian. read more

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My son and I came to Boston for a Yelp Boston Elite Experience. I found The Bostonian Hotel Boston via DayUse. Since we were only going to be here for the day, I booked this hotel. My son is CyberSchooled so we needed a quiet area for him to complete classes before exploring the Boston area. The room was nice and neat. Very cozy for what we needed. He was also able to get a nap after classes and the bed was firm yet soft enough for a restful sleep. We booked the room from 10am -6pm at a cost of $85 + tax. Very affordable and reasonably priced for the stay we had. Staff was friendly and of assistance if we needed anything. Will definitely stay here again the next time we are in Boston read more

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The location is great, and boy do they charge you for it. My boyfriend paid about $300 a night for our "superior king" room last weekend after finding the hotel on Expedia. I put my card on file for the weekend, assuming that the $200 hold would fall off once we checked out. It did not. The valet, at almost $70 a night, which my boyfriend says Expedia listed as "free valet" and the $30 a night "destination fee" which wasn't listed anywhere in the hotel information and I only found alongside the menu of ridiculously overpriced room service options, were charged against that $200 hold and beyond. For our two-night stay, arrive Sunday leave Tuesday, which he paid almost $600 for to make the reservation in the first place, we were billed an additional $205.88. This is not, in ANY WAY, a $400 a night hotel. The room was not small, but certainly not large. Beyond the bed and the side tables there was a nice little desk and chair, and a strange little cabinet that had a few small drawers and an inoperative mini fridge that was once a minibar. When we returned one evening with food we called down to the desk (using the speakerphone because the handset on the room phone did not work) to ask if this fridge could be used to store the food. The desk attendant said sure, it could be used for storage, but when asked if there was a way to make it actually cold inside, we were told there was not. Not that it mattered anyway, because of the unremovable shelves the food we had did not fit in there anyway. Let's talk about the menu: I only looked at the breakfast menu, and that's all I needed to know that we would not be ordering any room service. The chicken and waffles, $24. The "classic breakfast", or whatever they called it, two eggs, toast, etc., was $22, add a coffee? $8. Side of extra toast? That's another $6. Also on the menu, the note that all food is served in takeout containers. Not even proper plates, presumably so they don't have to pay a dishwashing staff or something, which is odd considering there's a restaurant on the premises. The view from our second floor room was decent enough, and there was a nice breeze with the balcony doors open, but the two of us barely fit on the balcony. Also the heat in the room didn't work, and the thermostat was in Celsius. The shower was great, I'll give them that. Heated up quickly and the handheld wand shower head was a wonderful addition. Was also very spacious, plenty of room to move around. So, yeah, you're paying for the location and not much else, honestly. read more

The Bostonian Hotel Boston - The view from our room - Hotels Near Me - Boston, Massachusetts

The lobby and staff are wonderful but we paid over $500 for the worst room! It's really old and tired inside with a portable air conditioner. This hotel has a great location but is nothing special. We would never stay here again. read more

We stayed at this hotel for a recent family graduation at Berkeley. Pricy rooms but great location. We had a suite with 3 small balconies looking out at the city from the second floor. Our daughter had a room on the 7th floor with a smaller room but a better view of the city. The staff was very nice and the valet/doorman was great. Unfortunately they did not deliver the flowers I ordered for my wife for check in. They did deliver the other gifts (robe $75 and chocolate $30) as well as the mini fridge $20 extra to the room. The fitness room is small but gives you something to do if you want. There is also a restaurant on the first floor that is very nice for a good meal at a reasonable price for the area. The beds were comfortable, even the pull out from the couch. The house cleaning staff was amazing. My wife doesn't tends to get out of the room until 1130 or noon and they were still in to clean and freshen up the room after us. Many hotels stop all cleaning at a much earlier time and will not come back in if you're not out of the room early in the morning. They kept our room stocked and filled with towels much better than any other hotel we have stayed at. There were some issues with our suite. The heat for the living room did not work and the shower door did not seal. The hotel could use a bit of an upgrade and a facelift as well. read more

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YUCK!!! $500 a night for (see pictures) Smells musty and dirty! Looks nothing like online. read more

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We stayed here for 3 days and didn't receive any housekeeping service for our entire stay. We had to ask at the Front Desk for clean towels and shampoo, twice each day, before it was delivered. The location was excellent, in that it was next to Quincy Market and Haymarket - but so are other hotels. The FD Staff was cordial at best. Our requests weren't followed for hours. When we left, the bathroom had three days of towels on the floor and the bed had never been made. The mini fridge was empty and the only microwave was down the hall, around the corner. We'll be looking for a different place to stay on our next visit. read more

This is a hard one, because the location is fantastic... Steps from Faneuil hall and overlooking Quincy market. Additionally, they have fireplace rooms, which are a nice touch in the winter. However, the place is not well taken care of, it appears understaffed, and has rundown in many areas. We've enjoyed our stay here previously, but will not be returning. For the price you pay, the rooms are very tired and beat up, the beds are extremely uncomfortable, and although the staff are pleasant, they are overwhelmed. read more

We recently stayed at The Bostonian and were unfortunately placed in Room 409, which shares a wall with the hotel's event space. There happened to be a wedding during our stay, and the bass and noise made it feel like we were in the celebration, not beside it. I called the front desk around 10:00pm to ask how long it would go on, and they told me until 10 or 11pm but didn't offer to move us unless I asked. There was some hesitation when I did ask to switch rooms (not sure why), and they warned us the new room wouldn't have as nice of a view. We were fine with that, we just wanted sleep. The second room had a few surprises: handprints in the shower, face prints on the balcony door, and a balcony door that didn't actually close. The best part? The balcony overlooked the event space, so we could still hear the wedding music, just with a new angle. We called for maintenance, but no one showed up before 11pm. I ended up canceling the request because we just wanted to go to bed. In the morning, there was a paper slipped under the door that looked like a receipt or invoice, but no explanation or apology. It was the "Destination Fee". We had hoped for a relaxing night in a nice hotel, but this experience was more chaotic than restful. If you're staying here, definitely ask if there's an event happening, and avoid Room 409 at all costs. read more

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Amazing every time I visit! When I'm staying in Boston, I always stay here!! Great service. Great area to walk everywhere. Great bar restaurant (26 North I think). read more

Brief Summary: - Basic needs are met - Close to the Faneuil Hall - Plush beds - Some amenities are unusable - Noise level - quiet from outside; depends on the guests next door - Complimentary water bottles on the warm season I visited - Destination fee added on each night We arrived in the beginning of June to visit Boston. We have reserved a room at this hotel a month in advance, and at the time the rate was lower than the other offered hotels. The location is at a perfect spot for touring around Boston; it was in the heart of the town. It was easy to access two of the public transportations, some of their iconic historic buildings can be seen a block away. Check in was at 4pm, but we arrived at the hotel in the morning. They informed us that an additional fee is added if we check in early, so we decided to drop off our suitcases at the front and spend some time exploring out in Boston. We checked in after 4pm. During the check in process the staff explained the details and amenities, as well as a letter with other notes and informations. Some were about the window cleaning schedules, and another one was about the nightly destination fee. Fortunately, we saved for our vacation, but the nightly fee would have caused some of the guests to leave early. This building is not shaped like a square; it felt like it was built in the narrow but available space it had. When we were heading to our room, we walked through hallways and some turns. Maybe the good thing about this twisty-turny hallway is that the rooms aren't aligned neatly adjacent to each other. Our room had only one neighbor; the first guest was quiet, but the second one was rowdier and didn't know proper human etiquette (the basic rule of staying quiet after midnight, so my relative complained that these new guests were laughing and shouting in the room next to us. Fortunately, that was only one day). Good night rest was successful. I was practically in deep sleep throughout the nights. My other relative, who is a light sleeper, was the only one who was suddenly woken up one night due to the loud guest neighbors and an alarm that rang out certain times in the night. The air conditioning worked well and adjusted quickly to cool us down for the summer nights. The bed was plush but with the air conditioning it kept the sleep cool. The bathroom looked clean but some wear and tear was seen. The dryer didn't work, but other than that, we had no issues using the bathroom. There was a bar soap, small bottles of shampoo and conditioner to use. The shower had the main showerhead and the handheld next option that could be adjusted with the sliding nob. Our bathroom was a room with the tub/shower, toilet, and the vanity in one, and this is enclosed by a smaller space to store clothes. Two sliding doors in total to get into the bathroom, but none had a lock. There was a instant coffee maker, but from first impression, it looked like it wasn't cleaned thoroughly, so we didn't use during the time there. When the weather was growing warmer, a refrigerator close to the entrance provided complimentary water bottles. This helped a lot during the stay and kept us hydrated for the visiting days. On checkout day, we found a paper slip at the foot of the door, and this was the receipt of the destination fee. read more

The Bostonian Hotel Boston - A lounging area in the lobby - Hotels Near Me - Boston, Massachusetts

The Dark Bar was the classic hotel indulgence. Great service and top notch drinks. I had the classic old fashioned and was very satisfied. It was a busy Saturday night and was able to get two bar seats after waiting for a few minutes. Definitely worth the splurge. read more

The Bostonian Hotel Boston - Fancy drinks for the pre game. - Hotels Near Me - Boston, Massachusetts

To be quite honest for the price of this hotel, I expected it to be better. There is no refrigerator in the suite you have to pay $20 for it but they do have a refrigerator for a charge items. No bottled water in the room. You have to get it from front desk. Ice machine doesn't work. Only one elevator works. There is also a $30 charge per night for I'm not sure what because there's no swimming pool??? And it isn't a resort??? read more

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I called ahead and wanted to make sure our room had city view and balcony. I got neither and was stuck in a room with a broken fridge that spoiled my food in the morning. Thanks bostonian read more

This hotel is decent with large rooms, but has outdated rooms and is overpriced. It advertised rooms for around $230 which was around my budget, but by the time all the taxes and fees hit and their BS '$30' resort fee that you never asked for it ended up being around $330. I had a show that night and got in late and called down to see if they offered late checkouts as I had booked it through American Express. They could only do an hour later as it was full and I was thankful to be able to get more sleep. However despite them logging the late check out they were knocking on my door and trying to come in the room waking me up at the original check out time. So much for that. When I checked out they handed me a copy of their additional resort tax which is just so annoying to keep on rubbing in your face. I looked at it and there weren't any additional charges. Then I get a charge alert from Amex the next day saying that I'm being charged an additional $20.14! So $350 for one night... not what I budgeted. I called to have them remove it and they said it was for 'wine and snacks' I purchased, which I did not. I told them to remove it and they said I would have to call back in the morning. Excuse me, but you are fraudulently charging my card and you are giving me the run around BS. Had to waste 15 more minutes trying to dispute online with Amex and then had to call them. Now it's 3:00am I'm pissed at this hotel and they are submitting the dispute. Screw this. Never again. read more

Possible con game: Housekeeping took the extra keycard that I left in my room and I was not checking out! I worry they were planning to enter my room later using a guest keycard. I stayed here for two nights. I had the Do Not Disturb (DND) sign on my door for both days and housekeeping ignored it each time. The first day of my stay, I was away from my room the whole day. I had been given two keycards, but I left one behind in my room. I had put the DND sign on my door, but housekeeping still came into the room. At first I thought it was a misunderstanding. I had asked the front desk for new toiletries and they were going to tell housekeeping to bring it during the room cleaning. I said I didn't want cleaning, so the front desk gave me the toiletries directly. I thought maybe the front desk didn't cancel a housekeeping order. The next day, I start packing and cleaning because I was checking out. I realize that I cannot find the second keycard to my room. I didn't notice the card was missing because I had other papers on the desk where the card should have been. I definitely didn't have it in my bag and I checked to see if it fell on the floor. Then, I remembered that the only other people to enter my room was housekeeping the previous day. There was no reason for housekeeping to take the card because it was clear I was still occupying the room. I told the front desk what had happened and I left for an hour to pick up breakfast before I officially check out. I came back to my room to wash up after breakfast. I heard a knock at the door and housekeeping entered my room even though I had put the DND sign on my door. I told this person sternly that the DND sign was up and why are they entering. When I checked out, I told the front desk about this second incident. This place is very unsafe. I think my keycard was purposely taken by housekeeping so someone could pretend they were a guest and enter my room. I will not be staying here again. read more

It looks like it has gone downhill. I have stayed here before when it had just been renovated. This time omg you can tell housekeeping is just not great - nooks and cronies could be cleaner and the carpet doesn't inspire taking off our shoes. I am appalled it isn't better ... such a great location to all shops... read more

Booked 2 rooms for 1 night. I don't have the highest of standards but man did they could not get lower than this. Outdated and dirty room. Both rooms air conditioning was broken. Constantly blowing hot air, thermostat saying it was 80 degrees in the room. Went to the front desk and was told they were sold out of rooms. Stuck in a sauna for the night. Don't book. Look elsewhere read more

So I needed to exchange hotels and arrived at Bostonian automatically when I went to front desk I felt the attitudes of the Indian lady at the front desk... one of them checked me in and told me my room would be ready at 1:30 ... I came back and now the lady is telling me the check in is at 3:30... the customer service is so bad at the front desk I do not recommend...I understand the check in time but to lie and tell me to come back at a certain time and I came back because she said to and get told no is rude and a waste of my time ! This hotel needs better workers. The workers name is Shanti read more

Absolutely disgusting accommodations. First room was filthy. Stains on the furniture, curtains, all over the carpet. Disgusting. Upholstery was torn. Shower was nasty. Moved us to a second room. We had no heat because the thermostat wasn't working. Refrigerator literally was taken apart and broken. Lamp was broken. This place is a dump! Wish we could post photos. read more

Great location, right across the street from Quincy Market. The concierge is super nice

Would not recommend staying here. I booked this hotel for Easter weekend so my niece and I could start a new tradition and take advantage of local restaurants, the farmers market, and shopping. We checked in with no issues. One staff member was visibly flustered and dismissive, the other was kind and assisted us. We dropped our bags off in the room, opened Easter gifts, and headed back out to grab dinner. We first tried their adjoining restaurant but the staff didn't notice us for close to 5min. The venue didn't have many patrons so we left after being unassisted. Saturday we headed out for brunch and spent the day shopping. We headed back to the room around 3pm since we had a late checkout at 4pm. Upon checking out, the front desk staff couldn't locate our reservation because it appeared that we had already checked out. They told me we were all set and we left. I should have asked for hotel folio before leaving... The next day, I had over $300 of additional charges on my card. When I called the front desk for an explanation, they laughed saying that I clearly had a party and purchased everything, including alcohol in the minibar. I was not amused. I asked to speak to the General Manager and they told me he was in a meeting for the whole day. I asked if they could audit the minibar as we did not touch it and they told me that that was handled by another department. I asked them to review video footage of my room as well to see if anyone entered while we were out. I was told that the General Manager would email or call me later that day. Never happened. The next day I called the hotel maybe 6 times. Sometimes the front desk wouldn't pick up, or they would place me on hold for 20+ min, or they would transfer me to wrong departments. They even connected me with a woman who thought I was an interview candidate. So absurd. I left voicemails with Accounting and the General Manager. I even emailed the Millennium hotel group. No response. I have never experienced anything like this in my life and have worked in hospitality asset management with major brands. After zero communication, I disputed the charges on my card. I'm sure this will never get resolved but if I can save someone else from experiencing a $300 lesson and spare you from the endless incompetence of this establishment, so be it. read more

Dirty and outdated. The carpet in the room is so old and nasty you won't want to walk on it with bare feet. The walls are covered in stains and spiiks that aren't cleaned up. Shower is moldy with dirty tiles. You certainly aren't paying for cleanliness or upkeep. The location is great but for this price and with tons of other good hotels around I would definitely skip this one. read more

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We just spent over $500 per night to stay at the Bostonian this weekend and our room Heat did not work. We were told that many of the rooms had the same issue. The front desk was nice enough to loan us a small space heater, but what a horrible disappointment to pay that much money and be uncomfortable. I feel sorry for the others who had no heat at all. It was 40° in the mornings outside. Why would the hotel sell out all the rooms knowing they needed renovations and replacement of heaters!! We won't be back!!! UNACCEPTABLE!!! read more

The Bostonian Hotel Boston - UNACCEPTABLE - Hotels Near Me - Boston, Massachusetts

We stayed at the Bostonian Hotel for a conference and had a mixed experience. The location itself is convenient, but several issues made our stay frustrating. The conference ballroom had a glass ceiling, and because of the way the room was set up, the sun made it impossible to see the presentation screen for half the day. The event staff at the hotel should know how to set up their rooms based on the travel of the sun and recommend set ups that handle this issue. The hotel should also be able to have windows coverings on all the windows in the conference /ballroom because seeing guests stand in their windows/ Juliette balconies while listening to the speaker you paid a lot of money to see is distracting, and at times should be censored. The room is better suited for a small cocktail party or roaming party - but not a conference. There is also no air conditioning in this room, so with fully glass ceilings, a mildly warm day and 70 people, you can imagine how warm it got. The hotel's solution is to bring in loud portable a/c units - which make it hard to hear the speaker. At registration, food ran out just ten minutes after opening, which was disappointing for attendees who arrived later. The restaurant and bar were also not staffed well when you consider the hotel was full of guests and they were hosting 2 meetings. Ours had over 70 attendees alone. One day it took over an hour to receive our lunch, and even longer to get drinks from the bar. The burgers were cooked so much they were hockey pucks. Several people in our group ended up late returning to the conference, even though we had a 90-minute break. Outside, the circular driveway was often blocked by parked cars, which made it unsafe for walking and very difficult for anyone with mobility issues. On top of that, the front doors were labeled as assistive but were extremely heavy, making entry hard. Overall, the Bostonian has potential, but these issues with accessibility, service, and conference setup really stood out. read more

Booked a hotel because my wife and I needed somewhere to sleep due to a flight delay. We only slept in the bed. Did not shower, did not use the mini-fridge and were literally only there for about 5 hours to sleep. In addition for the $247 room rate, we were charged $34.94 two days later. When I called to deal with the extra charge, I was put on hold several times. When I called back another day, they "took my info" and said they would look into it. Never heard back from them !! Called again and was again put on hold forever and I ended up hanging up. We heard someone else in the lobby complaining about charges on their statement that was not theirs. BEWARE !!! I will not be staying there ever again and I do not have time to be put on hold and then never get a response or resolution !! read more

I was in the hotel yesterday for an event, and it has really gone downhill. It is 40 yrs old now, hotels typically have a renovation every 7 years or so but it seems like this one is far beyond that (it has also had a few corporate management changes over the last 12 years as well, and that is often where $$ for large projects is held up). The best part is the location, that is an easy one because that is outside of the control of management. 9am in the lobby on a sunny saturday, two people working at the front desk deep in a conversation with each other... no acknowledgment of guests who may need assistance, or even a "hello" or "good morning". Only one elevator was in service, by the time a lucky rider got on the one working, they had a lot of company! The heat was unbearable in the Seasons Ballroom, May 4th with a lot of people in one room does not equal the need for heat!! Lobby Aesthetics: bring it out of the "dark and drab" look, open it up and give it some color and light. Best part was the clean ladies room on the fourth floor with plenty of custom Bostonian hand towels. Clean bathrooms are a must anywhere, but it's sad when it is the only good thing I have to say about the place! read more

The hotel is in a great location in a very walkable area. It's on older hotel clean and maintained but without the charm or character you might expect. They offered early check in for a fee but did not honor it. Inconvenient but I did get a refund. There is in room coffee stations but I had to ask every day for more coffee. The room was large with a very comfy bed and bedding but it was continually too hot even we had it set to the coolest setting. They said someone would check it but they never did do we ended having to keep the window open to sleep. There is an onsite bar and restaurant and I stopped in for a very simple cocktail to take to my room. There was a mandatory 20% gratuity adding $3 to the already overpriced drink. Excessive! Fortunately it's a great location with great bars and restaurants close by so I didn't have to patronize the on sites. I would recommend this hotel solely for the location. Staff was pleasant. read more

I stayed at (Bostonian) recently, and unfortunately, it was one of the most disappointing experiences... The room was very small for two people. Plus it was a combining room, and very noisy the first night!! My husband and I were not asked if we wanted a combining room. If asked, I would have said NO!! The furniture was outdated and the air conditioning made a loud noise every night, I barely got any sleep!! Even worse, the filter in the air conditioner was disgusting. Look like it hadn't been changed in years, it was so full a dirt!!! I called the front desk to be moved to a different room, was told no rooms were available. I'm sure if they wanted to accommodate my husband and I they would've found us a room. Also my husband ended up with bites all over him. (Bed Bugs) didn't realize until days later, due to some people experiencing a delay of up to two weeks before noticing the bites I rarely leave bad reviews, but this place deserves it. Between the poor cleanliness, and unresponsive service,, I would strongly advise others to look elsewhere. There are better options out there -- this hotel just doesn't care. We had also booked another room for 8/29 but canceled and booked another Hotel. read more

The Bostonian Hotel Boston - The dirty air conditioner filter in my room 716 at the Bostonian - Hotels Near Me - Boston, Massachusetts

Everything could improve! Let's start with the cheesy, old, dirty room, with a refrigerator that doesn't work thank God it was cold outside so we put beverages on the balcony, TV didn't work, stained bathroom tub and fixtures, staff did not help with loading and unloading (well Andrew did and he was the only awesome one), we paid $68 for valet they left the car cold, and in the parking spot from the night before in front but for $68 should be brought up front, warmed up and ready to go! I stayed here about 10 years ago and it was a pretty classy place but not anymore! Location is wonderful but that's it! Do better Bostonian! read more

Location..Location....Location! Right across from Fanuel Hall Market place and a quick walk to the Northend (Italian Restaurants) and TD Bank Garden. Very nice front desk women who checked us... sorry didn't get her name and the valet was super welcoming. Our room was awesome in terms of view with a balcony (see photos). Bed was very comfortable but no controls for the heat and it was hot all night. Slept with no shirt on and it was February 10. They charge a resort fee....LOL! No pool & no other special amenities. Call it a location fee. Breakfast was a disappointment except my wife enjoyed her Avocado Toast. My omelette was ok but the home fries were quite tasteless. Waiteress was very pleasant with a big smile. The other waiteress who sat us looked miserable like she didn't want to be there. FYI.... Even for 2 people they add a 20% gratuity for breakfast. Overall we had a very pleasant experience. 4 stars only because of location. Otherwise this is a 3 star hotel. read more

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Went for two days during a work trip up to Boston. I previously lived in the area and knew the location, and surrounding hotels well. We typically suggest visiting employees stay at the Bostonian, and usually I hear nothing good or bad about this particular hotel. This trip was 600/night for a Tuesday and wednesday night. The cost really seemed almost price gouged due to the hype of the celtics even on the tuesday night. What did I get for 600 a night? Nothing but just a room. Which is wild, no mini fridge, kitchenette, microwave or any other incentive. There was a "Destination Fee" per day, bringing it up to 70+ on extra costs. Would never expect to have a 600 dollar room, and feel like a 180-250 dollar room treats their guests better. The room itself was not modern, the view outside the window (on the second floor) was a dumpster in an empty parking lot with a glaring bright light that shown into the room. Check in, was awkward. They sent a longform questionaire to fill out before check in, and then the same questions asked at the front desk. I was told that my "company card" did not work with incidentals and destination fee. Only to go down more confusion, when normally i am just asked, if there is a card i would like to put incidentals down. The size of the room was decent, but majority of the space is unused. Would have preferred better amenities, than a larger room. You should really rethink just providing a mini fridge, especially in an area where you are surrounded by restaurants that provide larger portions (north end) $20 dollars a day for a fridge, ontop of 600 a night just makes your hotel seem greedy. read more