Have been in this store many times over the past 5 years...The selection is top notch. Prices are very reasonable.. Staff is friendly and knowledgeable...On a recent visit bought a pair of shoes from Dave N...He was very informed on the Foot Joy line. He explained to me that Foot Joy offered a 30 comfort warranty and 2 year water proof guarantee...I found a spikeless model i really liked...but then we got interupted by another sales person named Scott who tried to upsell me a more expensive model..I was unimpressed by this and proceeded to buy the pair Dave had fitted me for. Next time i will ask for Dave and hopefully whatever i am looking to purchase will not involve another salesperson. read more

My two boys and I had the best experience at Golf Mart in Walnut Creek! We've been there two weekends in a row to get my older son some used clubs and my younger one a used putter. Extremely helpful and friendly staff, especially Clayton, Dave N. and Joe. Hands down the best customer service we've experienced and they made a lasting impression on my boys. We'll definitely be going back to the Walnut Creek location. read more

I had some clubs I was wanting to upgrade and had a great experience at the Walnut Creek Golf Mart. Everyone was very helpful and knowledgeable while I tried a number of variations to get fitted for a new driver. Clayton and Jeremy today, and Dave and Jason a couple weeks ago we're all awesome. I appreciate that the team wasn't trying to pressure or push sales, just trying to help. Will definitely come back when I need the next upgrade. read more

I've been a Golf Mart customer for quite a few years. The staff has always been very helpful and never "pushed product" on me. I have worked with a number of different staff but I had a recent experience with Scott that I wanted to highlight. I had recently had digestive surgery but was recovering well and was in the process of purchasing a new club. In the process of of checking out at the register with Scott I had a very embarrassing occurrence in which a surgical drain malfunctioned causing a large discharge all over my shirt and shorts. To say I was embarrassed would be a huge understatement. I won't go into details but the manner in which Scott responded and and treated me with discretion and showed great concern for my well-being was one of the greatest acts of kindness that I I have ever experienced. I can assure you that I and my family will always look to Golf Mart and Scott specifically for all of our future golf needs - we are customers for life. Thanks Scott! read more

This place is sexist. As a woman it is very difficult to get the attention of the sales staff, and their knowledge of products for women is quite poor. They get some credit for actually having women's products (although the selection is quite limited when compared to what they have for men). read more

I came to this store later in the day and after having visited another local golf store that day. I was blown away at the offerings and cleanliness. This store is organized and well kept. The staff are knowledgeable and friendly to all. Helpful at all times but not in your face and stalking you for a sale like the other store I had been to. At the previous store I visited, I could not get one person to help ME~~they would only acknowledge and speak to my husband. After visiting GolfMart, I will never shop anywhere else--this store gets all my family's business from that day forward! My first visit at GM was after a long day of fishing-I was exhausted but there was a fire on the route to our home-so we ventured off the freeway to shop while traffic subsided. I walked in and was immediately greeted--not just my husband. I was comfortable in knowing I could ask for help or info and get an intelligent response not just a quick sale. I'd like to say a special thanks to Leon and Jason. Leon, many many thanks to you for all of your help and time!! Jason, thanks for hiring Leon and running a tip top store for all to feel comfortable in!! Kudos to your team! read more

These guys at the Walnut Creek Golf Mart REALLY know what they are talking about. Best place to go whether you are a newbie or a long standing golf player. The manager has a wealth of knowledge and experience and is worth making a visit to chat with on all things golf. Their selection is excellent and service equally good. read more

I like this store but................ I came in today to buy a Taylor Spider putter. I needed some advise from someone. One salesman was working with a three or four customers. Couldn't make eye contact with him. Could I make an appointment to meet with a salesman? read more

Awesome!! The scene goes: my grandpa had just gotten a new fancy Taylormade driver about a month ago from this place. I had played with it a few times and decided to hit the driving range before I played the biggest match of my life. When it's time to hit my new driver, I take it out. I take a few swings and something's not right. My ball is going about half the distance than normal. I get frustrated, wanting to give up, thinking that I am doomed for the next day's match. I decide to take a deep breath and give it one more shot. I swing my driver. All of the sudden, mid-swing, my club feels like I'm holding a feather. I look forward and my driver head is flying down the range! It lands about 60 yards from where I took that fateful swing. What once was a powerful tool of monster yardage was reduce to no more than a stick I could practice fencing with with my pals at the local school yard. I am crushed. Not only will I for sure lose the most important match of my life but my grandpa will be pissed! I jog to my driver head and jog back on the range of tears. Fellow golfers clap for me as I enter the common space again. I bow my head and raise my hand in sorrow. All hope is lost but I decide to at least see what the fellas at GolfMart can do for me. I leave the range and drive about 10 minutes. I walk in. In my left had is the shaft and in my right is the headcover, carrying the decapitated head of my late trusty steed of power. I tell the fellas at the desk what happened. Some sympathize, some empathize. I hand the separate pieces to them and I tell them to do what they must. I bow my head in silence, waiting for the bad news. When I raise my head.... my driver is in one piece again!!! By golly, the done it. They saved my girl's life. Not only was she revived, but the fellas gave her a new and improved shaft to play with. And best of yet, they did it for free! Thank you golf mart for saving me punishment, pain, defeat, and sorrow. I will forever be grateful. read more

Happy to report... Regional manager contacted me, set up a fitting at another store. Was very proactive about resolving the issue. Assume he busted those guys at Walnut Creek. They certainly deserved it. Went in ready to buy a new driver. Pretty sure i wanted the Callaway. Ready to spend the $400. Couldn't get any help. 4 guys hanging out by the cash register and no one came over to engage.. Pretty sure in a retail environment you want to talk to your customers. Sad bit... I bought Callaway XR pro irons here a year ago. Never again... read more

The staff at Golfmart in Walnut Creek are friendly, professional, knowledgeable and patient. Nothing against other big box retailers but there is no comparison. Jason and Jim and the rest of the staff do a great job and bend over backwards to make sure customers are happy. A great assortment of all the equipment you need too. read more

Went to the old location a few times but wasn't a fan of their service or lack of it. Too many young guys goofing around. It was always hit and miss unless you only needed balls, gloves or tees. I was resigned to go elsewhere when I needed "proper" club fitting (or shoes). They were the only shop open on Sunday and I had time so I decided to give them one last shot. I went to the new location and had Ramon do a Driver fitting for me. Very knowledgable, patient and the service was perfect this go around. Hopefully they've figured it out. ALWAYS check in with your customers and ask them if there is anything you can help them with. That simple. It was a 3 - 3.5 Star place before merely due to selection and price and return policy. Probably 4.5 stars now. read more

This store may have the worst workers I have ever been around. Called in to see if they had the set of irons I was looking for and the gentleman helping me was extremely rude and didn't have any patience whatsoever. Ended up being the only store in the area that had them and unfortunately had to come into this store to be helped by another worker who woke up on the wrong side of the bed. Will be returning my items to support another business. read more

I bought a driver for my daughter and after a month a crack developed in the head. The staff were helpful and courteous in getting the driver replaced and I greatly appreciate the help from the manager and assistant manager. Certainly will have them on the top of my list for future equipment needs. read more

Very helpful and cool people. Went in yesterday to buy new Irons and left with some awesome ones.

Great store, great staff. I was assisted with all my questions & found the golf bag I needed. Can't wait for the new location to open up. I will surely be back for more goods ‍ read more

Bought a set of second-hand irons from here, but didn't notice the shafts were all different until I got home. I brought back a set of shafts I had laying around for them to put in the irons I just bought. The manager Jeremy was nice enough to waive the reshafting fee! These guys are as good as it gets! read more

I have had the best experiences at the Walnut Creek Golf Mart and I am a customer for life. The staff is very professional and goes above and beyond what is required. Jason is great, he is extremely helpful and treats me like family. Jason will make sure you are taken care of and I truly appreciate it. i am a customer for life!!!!! read more

Best golf store around. They have the most competitive prices around and have an extremely helpful staff. I will never shop anywhere else for golf merchandise! Those guys are awesome! read more

Terrible experience I went here to buy a driver and golf balls I had taken $500 with me and budgeted $700 if I had a positive experience. I worked with Noel O. who was dreadful and the experience ended up with me unhappy and without a purchase of a driver. From Noel belittling my club selection, mockery of golf swing and lack of constructive insight. Sure I am not the greatest golfer, but I get by with my 13 handicap and Noel seemingly was trying to pick a part my flaws rather than play to my strengths to get the sale. We even had empirical evidence to look at on the monitor to judge results and his reading of the information was bizarre as well, I played dumb acting I didn't understand the results just see how he would try to convey the information. The best way I can define this club fitting session would be if you have to find parking in downtown San Francisco and then go to the doctor for blood pressure test. I felt that my frustration with the service also impaired my ability to make accurate golf swings that would help with my enjoyment of the game of golf. As someone who has done sales for years, this was a truly pathetic performance as if he didn't believe I could afford the clubs and just wanted me to leave. I never felt as though I was be catered to or offered insight upon my purchase as it was a truly dreadful experience. I was so frustrated with this experience I even wrote to corporate to explain my frustration as I bought Ping G30 driver at GolfSmith in Pleasant Hill, CA read more

Bad bad bad place to get help, or hire better employees. These guys(younger) are not helpful in a way where they go out there way to make sure your helped or feel comfortable about your experience. This Place just sucks, but they do have a lot of good golf gear. I'd come here only if I knew what I was getting and get out! I'll come back in a couple years to see if things have changed read more

Thank you to Jim T. and Golf Mart for helping me get started with my first set up grown-up golf clubs. I was eager to not spend to much, and Jim pointed me to some great deals on certified pre-owned clubs. I was able to walk away right at my budget (including bag, balls, tees, etc.) I took the clubs to the range to really give them a go and I am thrilled with my purchase. read more

My experience with The Golf Mart was A++ today. In the market for new clubs, I had the good fortune to be helped by Ramon Milo, a club fitter at the store. Ramon is a very good listener, patient and makes very helpful suggestions. Ramon gave me three club set options well matched to my handicap level. I hit several balls at the hitting nets with each brand option - and Ramon gave some very helpful swing mechanics suggestions too. Ended up buying a brand new set of Ping irons, Drivers and Hybrids; and the best part is I'm excited to try them out now. If you are in the market for a new set of clubs ask for Ramon. read more

Pretty good group of guys here. I can always go in there and find some decent deals on used golf equipment. Can get a little crowded at times as it's a relatively small facility. read more

I love this shop. The staff really knows their stuff. Every time I need a club bent or a new grip, they get it done while I wait. The hitting stations are great. The selection is legit. Best golf shop ever! I'd never go anywhere else. read more

Awesome place. Most of the guys are great. Great selection of accessories. Two practice bays. Nice selection of used clubs. Highly recommend. read more

Just about the worst selection of left handed equipment I've ever seen in a "golf store". Now I remember why I don't shop here.

My clubs were stolen and I needed to upgrade in a big way. Cole at the golf mart was helpful, efficient and set me up with some sweet new ping G irons and woods for a sweet deal. Totally satisfied and looking forward to several years of good times & long drives with my new set-up! read more

Within the last year I have upgraded my entire bag, including the bag. I had bought the Ping g410 plus a last July. I've been hitting it pretty well, just had been struggling to keep it from slicing. So after a round I decided to go in and see if maybe I should get a new driver with all the new ones that have came out. As I was hitting I asked one of the associates (I'm terrible with names and I forgot his name, sadly) if he could possibly watch and maybe give me suggestions on which driver would be best. After watching me hack away for about 5 minutes he noticed that I had a slightly open stance and my shoulders weren't squared up. After a little change to my stance and moving the ball back in my stance, not ideal with a driver, but we noticed it worked I was hitting the ball straight and even moved the weight in my old driver back to the middle. He said as a sales person he's probably suppose to tell me to go with the new driver (Ping 425), but that I should probably just stay with what I have. We got to talking about other clubs I had and decided it was time to upgrade my 52*, so I ended up walking out with the new Cleveland 52* zipcore. I was able to get on the course today and I was hitting the ball the straightest I've ever hit it whether it was my irons or driver. Long story short, if you have a chance to go in, I would suggest check this place out. Not many places allow you to test clubs out before you buy which is big when it comes to clubs. read more

Extremely helpful and friendly salespeople and good prices for used and new golf equipment here. I went in today to replace some of my garage sale clubs with some better quality used clubs in the hopes that it would improve my game or at least help me lose less balls and get less frustrated in my monthly outings. The salesman did a great job narrowing down to clubs that felt good and worked with my swing and skill level, including adjusting them for my swing, and I couldn't be happier with my purchase. The new clubs made a big improvement in the round I played afterwards. If you are an amateur like me with a hand me down set of questionable quality, you should definitely give this shop a visit if you want to get more enjoyment out of your golf outings. read more

I contacted them to see if they carry clubs for left handed women golfers. I told the sales person I spoke with that I was looking to get a new set of clubs - irons and woods. He confirmed to me in two separate phone conversations that the store carried Callaway, Cobra, and Taylor Made for left handed women golfers. I asked how they handled doing fittings and was told that I could make an appointment in advance. When I called back a second time, I confirmed an appointment for this Sunday at Noon. This was all very important for me to know because I live in Sacramento and it's an almost 80-mile drive. Traffic was exceptionally heavy when I drove down, so I called the store to let them know I'd be about 15-minutes late for my fitting. I was told that the salesperson/fitter I was supposed to work with had called in sick, so I asked if there was another fitter I'd be able to work with. The salesperson I spoke with said they never make appointments for fittings so I might have to wait since they only had one fitter available today. At this point, I thought it best reconfirm that they had the brands of clubs I'd been told I could test. The salesperson advised me that they only carry clubs for right handed women golfers - nothing for lefties. He said he couldn't explain why the other salesperson had given me such incorrect information on both counts - about scheduling an appointment AND about having several brands of clubs available for left handed women golfers. I used to shop at Golf Mart when I lived in the Bay Area but I'd never purchase anything from them again and definitely wouldn't recommend any other women golfers I know go there either. read more

I went back and visited Tom, and he again was so helpful in helping me purchase a new driver. He also help me with my swing and after watching me swing a few times, he made a couple of adjustments to the driver I purchased. After I left the store, I went to the Concord range and crushed the ball. All this would not have been possible without Tom's help. I'll definitely go back to the store in the future! read more

The red volvik golf balls hurt my eyes but they're amazing. I like the red Callaway's too but idk they're kinda wack. Taylormade one's on the other hand are seizure warnings but that's ok I guess, them young folk like the colors. Never buy red balls read more

I'm a longtime customer of this store, going back several sets of clubs. Their inventory matches that of any other retailer; their prices are as good or better than the competition. Their salespeople are knowledgeable and helpful. Last week my driver shaft broke when my golf bag fell off our cart. GolfMart has sent off for a replacement shaft, but it has not come in yet. When I told the store manager that I needed the driver for a tournament tomorrow, he offered to give me a "loaner" shaft, which he took from another, identical driver and installed on my broker driver's head. I think this was above and beyond the call, and very much appreciate the excellent service. read more

Needed help for a birthday gift. Guys working in the store were super helpful and very patient. Highly recommend

Love this place. Bought my set of irons from them and a couple woods and also drivers from them. They always listen and give tips to see what is best for my swing. Always greets when I come in and always helpful. 5 stars all the way!!! read more

This place is the best place to buy golf equipment. They have tons of stuff to try and the staff is awesome. Jeremy, Jason and Zane are always very nice and helpful. You can't beat the 90 exchange either! read more

This review is long over due.... I almost gave up on the golf mart until walking into this store. I work near the San Rafael store and walked in at least 4 times and was never acknowledged. When I did ask for help, it was like pulling teeth to get someone to actually show an interest in what I needed. So, one day I decided to pop my head into the Walnut Creek store to see if I could exchange a recently purchased putter that I was unhappy with. I was approached by Jeremy and was more than happy to help, make sure I was fit to the correct length and actually special ordered it directly from Ping. I received follow up phone calls and was taken care of until I picked up my putter. These guys actually care about their customers which is hard to find these days. Even though I drive by the San Rafael store, I drive to Walnut Creek to spend my money. read more

Customer service at this place is NON EXISTENT. After waiting patiently while staff worked with customers testing clubs, I selected a few Drivers I wanted to try. I was looking forward to their help with getting the club set up for my swing. Once the customer made his decision on what to purchase I waited patiently for the sales person to return, I know he knew I was there because he told me to step into the empty stall and give the clubs I'd selected a try. After 30 minuets, the other staff person was still working with the same person (god forbid he could help more than one person at a time) the original staffer who invited me to give the clubs a try hadn't returned after another 15 minuets, so I left. As I left the store the salesperson, who was standing at the register laughing with a co worker, asked if I needed help. Not here, ever!!! The prices here are not cheep enough to deal with POOR customer service. I come to your store for SERVICE, you provided none. Left your store and went to K......'s, am smaller independent. Great service, friendly staff oh yea, I walked out with $1500 in merchandise. read more