I've been here WAY to much lately and I must say, the service has been incredible. Seriously, I don't know what they're serving in the break room to keep these folks motivated and friendly, but it's working. I recently had the pleasure of working with people in the appliance department and the door department. Both were fantastic and patient with my inability to decide on what I was buying. For the appliances specifically, the nice man (can't remember his name) spent about an hour with me as we scrapped together Black Friday deals to get me a handful of appliances at a very good price. I couldn't be happier than I was that evening after spending a few thousand bucks. read more

I purchased two raised garden beds from home depot online. They were poorly made, water ran out onto the ground and were just bad. Nothing could grow in them. I was past the 90 day return policy ( we were out of town for a few months) Sue, the manager at Home Depot online, was extremely short with me and very unsympathetic. Home Depot has lost my business. I will be going to Lowe's from now on. read more

I've been going to Fairmont for quite some time and there is definitely a time and a place that Fairmont location is better for pro purchases, however this location has become my favorite, for returns, for help and for the crowd that shops there. Shoutout to Paul, David and Jose from the pro lot who helped me on Black Friday, the worst possible day to need to go to Home Depot. Thank you guys! Recently I've found lemon grove to be more reliably stocked than the other nearby location and there is a gentleman on the pro desk that sorted my pro account a few months back. Thanks to him for making my life easier. I've forgotten his name this time. I will update the review when I see him next! read more

I always forget this location exists, but I'm glad it does! I was looking for some air plants and found some in the nursery. Everything I needed, they had. I'll definitely be back ! read more

The Home Depot - Nurseries & Gardening Near Me - Lemon Grove, California

An ok Home Depot location, with all the employees super extra friendly and helpful, always asking if you needed assistance with something. Bathroom is clean. Prices expensive, I don't remember spending over $30 to make copies for keys before. Parking lot is a bit chaotic with different cars driving multiple directions, as always some group of people standing around waiting to see if the customers would hire them for extra labor, I never seen that many people until today at this location read more

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Again, you guys are not doing anything about allowing these tractor trailers and large oversize trucks carrying trailers to park out in front of your entrance to the store read more

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My husband and I are relocating our business and needed to get a few items from Home Depot. Laura a customer service representative was very nice and friendly. We found the items we needed and prices are reasonable. We live in San Diego so what can I say. Great place to shop. read more

30 minutes to wait in line to check out? Hell no half the check outs empty no staff. This store every time is the worst! Return line 20 plus min and cashiers that don't care. To make it worse if you self check out 80 percent of credit card terminals won't take a card! This is my last visit! read more

Domi was very instrumental in offering valuable advice on selecting what I needed. Kudos and H. DEPOT also Domi deserves FIVE Stars...respectfully V.L.SWAIN. read more

The Home Depot - Receipt for product purchased and sold by DOMI - Nurseries & Gardening Near Me - Lemon Grove, California

There's a manager named Arnie at this location who is literally the most patient, knowledgeable, customer service driven individual I have ever met inside of Home Depot. He literally walked me through a DIY project I was doing in my home. 10 out of 5 stars!! read more

So at least they had bamboo I was looking for. But was out of stock on the ones I wanted to see. Service was helpful & they were pretty busy typical day at home depot. This location is right on the north side Broadway in Grove between New Jersey Ave & Buena Vista Ave. Plenty of parking & they also rent similar to uhaul. I didn't find any fake turf for the patio & that I thought I would surely find. Not today & not here. But got a lot of ideas. read more

The Home Depot - What I really want is the brown finish but not affordable & not much price difference for the regular color. - Nurseries & Gardening Near Me - Lemon Grove, California

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Kid needs to be trained to operate a broom any slower I'd call 911no support on how to clean up. read more

Well... it's Home Depot. Not great. Not bad. Just kinda there. Most of their staff know the store but it's harder and harder to find experts to talk to when you are working out a problem. Wish they had more engaged staff. read more

Home Depot LG I wanted to share my shopping experience at Home Depot at the Lemon Grove, Ca. Today was the most terrifying experience in HD that I have experienced. I was there to make a purchase of Rain-X bug window cleaner. The first team member that approached me and asked how he could help me then directed me to aisle 17 or 18 In automotive. I wasn't able to locate the Rain-X so I stopped another TM, he told me on the left side at the bottom. As I was looking at the self it was empty. With much aggravation I did check your website for Lemon Grove it was saying that there was 97 available. I stop another TM and her name was Kay. She used her phone (scanner)and was able to verify that it was in stock. As she was trying to help me she was coughing in my face the whole time and never covering her mouth or apologizing. I found this completely rude and unprofessional. As I followed her to the front of the store from almost the garden department and all the way to contract desk. All she did was cough in my face and stopped to help two other customers instead of assisting me to figure out where my product was. I was so confused and frustrated after about 15 minutes, I just turned around and walked away with out making any purchases. If I would've been at Santee location. My go to store, I would've had TM walk me to the product and show me exactly on the shelf where it was. In closing this was not the first time experiencing a lack of customer service. I will never be go back to the lemon Grove location again. I will drive the additional miles to go to my favorite located in Santee. They know how to treat their customers right. Aggravated customer ! read more

The Home Depot - Rain X windshield bug remover - Nurseries & Gardening Near Me - Lemon Grove, California

Once again... guess which one I came here for. This location always fails me. HD offers everything online but I dont want to wait days to weeks to prolonging projects. read more

The Home Depot - zero 1/4" to go with their overstock of 1/4" all-thread. - Nurseries & Gardening Near Me - Lemon Grove, California

The other night, Estevan Mancia, working in the lumber department of the Lemon Grove store went out of his way to help me. The circular saw at Lemon Grove has been down apparently for two months. This is very unfortunate for everyone! So Estevan took the time to cut a long piece of wood that I needed into six separate parts with the hand saw! He was busy doing his own project, but didn't think twice about helping me out. Got a chance to chat with him while he was using the handsaw. Such a nice young professional man with great people skills. What an asset to Home Depot! read more

This is not about the store personally. However installation team, I don't know who to address but I had a microwave removal and installation scheduled but the 2 guys came said they think they'd ruin the wall. Wth they just don't want to work because I just youtube it and it says as long as there are 2 people they can. One to unscrew the other to hold it steady to not fall. What's hard or so uncomfortable about that. Obviously it was done once before to put one in. read more

Tried to order several pieces of home office furniture. Found exactly what I wanted but each had a different delivery date. One of the dates was a day that I was not available to receive the delivery. Called the store directly. Was told the dates could not be changed and was referred to the on-line help desk. Called there and was again told nothing could be done to change the dates, even if I was not there to receive it. Also wanted the items assembled and was willing to pay for that service. Assembly was almost the same amount as the item itself! I have always found what I need at Home Depot. But this is a terrible business model. Such a let down! read more

They never help customers take heavy items to their vehicle. I am there at least, 3 days a week, and I always see people, elderly people that need help with their purchases. There are ALWAYS employees hanging around the front of the store DOING NOTHING. This is the WORST Home depot. read more

I bought 43 Sod this morning and I end up having 19 pieces extra and I went back after 5 hours trying to return it and I spoke to the cashier and the manager and they said we can't return it which is on the receipt I have 90 says to return it and I end up calling the customer service and they end up calling the same Home Depot and the manager told them we cannot return it this is ridiculous i'm very upset. I need help. Otherwise I'm gonna file a lawsuit. 6196352640 read more

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Always great! Love the garden shape at this Lemon Grove Home Depot located in Southern California! *****

Great customer service by the manager. Good value plenty of inventory. I always find what I need.

Today I had to get stuff for my avocado tree I bought. The reason I'm giving a 4 star today because I like the cashier. Oh Linae I think that's her name. She works in the garden department and she is Filipino. Her customer service remains me of me. She gave me good tips on avocado. And her coworker that was with her is American American. She was very nice to. I'm still mad about my avocado tree dying. But the people are very nice and helpful read more

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I give up on the Lemon Grove Home Depot. There's never any parking. What spaces are available have been taken over by day workers with hostile looks on their faces. It's a parking space not a place to stand. Never again. I left an ordered what I needed online, not from HD. read more

I want to express my gratitude to this Home Depot. I worked at a nearby elementary school and Home Depot was very generous in supporting the school. When we built a rock garden during the pandemic, they donated any of their opened bags of rocks to us so that our students could paint the rocks for our garden. They come out to local events and they are supportive of the youth in the community! read more

I'm a regular Lemon Grove HD shopper. Always great service and usually find what I need but I need to give a shout out for over and above service. Ashley and Heidi were outstanding helping me accomplish purchasing and getting my product to me. I just feel they genuinely cared about my predicament and made it happen. I can't thank them enough. Excellent customer service, great employees. Thank you Home Depot for your continued help. read more

Rose, one of the managers went out of her way to help me today. I needed a handicap cart and she went and got one to assist me today. She is very professional, knowledgeable, and compassionate about helping customers at the Home Depot in Lemon Grove. read more

errible service... Be careful when ordering online. If you want to waste your time and money, you've come to the right place. I ordered this espresso machine, and not once, not twice, but three times, they sent a different model. And they always say the same thing: We'll give you a refund, so you can order it again online. This whole process took over a month, and customer service says it was the fault of a supplier who has a contract with them. I'll repeat it again: Be careful when ordering online. read more

George & Bob at the Rental Center and the manager Domi were absolutely amazing! They were so helpful, kind and assisted me to find the van rental I needed and were so accommodating. They had the most incredible, positive can do attitudes even when it was crazy busy. I will always be coming to this location from now on! Five stars for service, selection and value! read more

4 people in customer service/pick ups but none are actually helping customers. Not a good look guys!

Johnathan at self checkout was wonderful! He was so kind, professional, and helped us with our issue immediately. (-: thank you Johnathan!

Great selection. Friendly staff. Can always find someone to help unlike Lowes were can never find anyone to help you.

Mr Blaise is very friendly & very professional. If you have questions or need any helps in plumbing. He is very Happy to help you.. He's very knowledgeable. By the way, Mr Blaise working morning shift read more

The Home Depot - Nurseries & Gardening Near Me - Lemon Grove, California

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Cashier told me Home Depot doesn't price match to THEIR OWN website! Weird & lame way to do business.

Bought a small fridge they gave me a time for delivery Waited 4 hrs the guys who delivered it were really nice well 12 hrs later it's not cold at all I called them they said they would bring out a new one I have to wait a week for them to bring me another one I think that is so shitty and I have to wait another 4 hrs on that day really do think I should be on top of list and they should bring it out the next day but a week later not right read more

All locations (not just this one) require veterans to download an app, upload thier information in order to qualify for the 10% discount that Home Depot is so glad to speak about. Never mind that most of us have ID that can get us into a military base and should be as secure as it gets. I agreed. It's not the stores fault. Over the weekend I purchased a product that I found in the store. I didn't search on line for it. I pulled out the phone, and used the app for the discount. A few days later I get an email saying "Hey what did you think of the (item) you bought?" Yep. Home Depot is using the app to track our purchases. Not to ensure we're veterans, To track our purchases, as a specific group, targeting us. Never mind that we get the same discount as "pros" - who by the way get preferred parking. Do I want 10%? Sure. Do I have a right to it? No. But, I have a right not be treated as a targeted demographic that they'll use for advertising, and then exploit my information in a way that others would not be subject to. You got this one wrong Home Depot. Your teams in store are great. Your business practices are wrong. read more

Do not recommend sat outside for a hour waiting for curbside pickup for one item...... .

WE CANNOT RATE THE APPLIANCE SECTION HERE LOW ENOUGH! After 5 return trips and four INCORRECT deliveries, customer service only displays innaccurate, uncaring and irresponsiblity BY PASSING THE BUCK O TO THEIR COLLEAGUES!!! This place is the definition of UNACCEPTABLE and we should know as apartment managers. Spare yourself time and money and go elsewhere. read more

I cannot tell you how rude one of your employees was. I was in one week ago to purchase rock to be delivered to my home. This was to be the 2nd batch of rock previously delivered in June. When I told the cashier what I needed she entered an incorrect item number. I reminded her that I had purchased in June and to refer to my pro account. She ignores me and looked for other numbers and then an employee approached her with his phone and a sku, which she entered. Still the incorrect number. I again asked that she refer to a past purchase. She said she couldn't find the purchase on my account and looked for more numbers. She finally entered what she believes to be correct. I mentioned that I received a military discount on the previous purchase, she couldn't figure out how to enter the discount. I reminded her of the previous purchase and that they had to hand enter it differently. She again ignored me. Once she got a discount entered it was still not the same thing I had paid in June and asked to see a manager. She told him that I received a larger discount than what I should have and she wouldn't give it to me again. He agreed and said it was entered in correct. At this point having been treated so rudely by both store manager Matt and E... I paid my bill and left. Well big surprise, the rock was delivered and it's the wrong product. I am furious! I don't have time to waste trying to do this on the weekend after working 60 hours at my regular job during the week! We are trying to complete projects around the house to sell it. I am going to have to lay the wrong product down since I have 5 1000# bags of it and add another layer to the top of the correct product to make it match. This was a complete fail on Home Depot. I have pictures of the matched product if you are even interested. At this point I will drive 30 miles to a Lowes to do my business if Home Depot doesn't rectify this issue. We are getting ready to build a home and was planning to purchase materials from Home Depot, but that may not be the case. I worked for Home Depot and know that if I or a coworker had ever acted in this unprofessional manner we would have been out of a job. Considering the times they need bodies so I guess customer service will be a thing of the past. read more

The Home Depot - Totally different product. Thanks to rude employee not listening.... - Nurseries & Gardening Near Me - Lemon Grove, California

I found what I needed and the location was correct On the store website. Lots of employees, at least at my lemon grove store. Great curbside response. Just ordered three ac/Hear units, it took less then a week to get in. They had lots of ac units but we wanted heaters also with our units. Others stores Did not have available at all, the price was less expensive then Lowe's also read more