Oh man, I guess I'll need to stop saying I don't like soup dishes, especially the chicken ginseng soup they make here! Service and setting were great as well, will be back soon! read more

The lunch specials were good when we ate there 2 weeks ago. The dinner this evening was disappointing. No need for us to return. I got the impression that they were under new management. read more

I ordered F4, 羊肚菌花胶炖乌鸡 for my mom. The order is small but hits the right spot especially when you're under the weather and craving a light soup. read more

We came here for my mom's birthday. We thought it was clay pot rice, but it's actually steamed. The flavor is the same as clay pot rice, except there's no crispy-ness in the rice. We ordered the steamed rice with chicken and mushroom and there was only a few pieces of mushroom. We also got the steamed rice with pork ribs and the steamed rice with braised pork. The steamed rice with the braised pork was the most tasty and flavorful because it had extra sauce in the rice. We also ordered two soups- the stewed soup with conch and sea coconut and stewed whole coconut soup with chicken lemongrass and ginger. The two soups were not bad, the portions are pretty small, but shareable between 2-3 people with a small bowl for each person. We'd be back for more steamed rice. The service was pretty good. You can call in for a table and let them know your eta to hold a table which was nice and convenient. read more

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Came to check out this place as we needed to be in the neighborhood. It's nice inside and ppl are friendly. We tried the coconut soup and a rice dish. The coconut soup was a tiny portion, especially for the price. It had a couple little bits of chicken, tasted good but not incredibly flavorful. It was also a small challenge to eat with the coconut being so tiny and the soup spot not able to fit well. The rice dish was bigger but still felt small for the price. Flavors were good and pork was nice. We wished there were more veggies or bigger veggies as they all seemed shredded and very small pieces that couldn't tell what anything was. Service was pretty quick and it wasn't busy at all upon arriving. I'm glad we tried it but felt overpriced. read more

The Soup - Menu - Soup Near Me - San Francisco, California

This is my first here and I definitely will come back! We ordered one soup and two rice dishes! I love their delicacy of food quality. The service is great and the place is clean! We are so happy we have found another gem place in SF! read more

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The food was average and service was unpleasant. The restaurant was very empty before 6p, and the waitress (perhaps owner?) and someone from the kitchen discussed personal matters with some foul words in the dinning. When I tried to ask questions about certain food on the menu, the waitress answered my questions having her back facing me. I will not go back unless someone makes a better recommendation in the future. read more

Ordered from DoorDash. The hair on the meat. Hopefully, they can check before service to the customers. read more

The Soup - Soup Near Me - San Francisco, California

Very good service and very good taste!!! Good quality Good looking Will come back next time! read more

The Soup - Very good service and good taste!!! - Soup Near Me - San Francisco, California

The perfect spots for cold weather that isn't hot pot related. O R D E R E D - Stewed Whole Coconut Soup with Chicken, Lemongrass, and Ginger - Stewed Soup with Watercress, Gizzard, and Pork Feet - Steamed Rice in Lotus Leaf with Abalone, Chicken, Shiitake Mushroom, and Jujube - Steamed Rice in Lotus Leaf with Meat cake and Salty Fish V E R D I C T The steamed rice in lotus leaf was a bit more moist than I anticipated, so hopefully in the future, they just use a bit less water. The soups are very flavorful and the portions of the soups are good for 1 person, it is a bit hard to share - that's just my opinion. The steamed rice can be shared between 2 people. They did a good job remodeling the restaurant and it does get very busy during prime lunch time and dinner time. I would definitely come again to try the other stewed soups. read more

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Pretty solid - the soups are tasty/well made, and the lotus leaf rice portions are generous. We tried the coconut soup and the squab soup. Both soups were quite tasty, although the coconut soup portion was constrained by the size of the coconut itself (and didn't really have as much soup). The squab soup was quite classic as far as traditional Chinese soups go. The steamed lotus leaf rice dishes all were well flavored and had a generous portion - had leftovers of most to take home (even after being shared among 4 people) This place is a solid 4 stars - most of the lower reviews quibble about price / quantity, but for many of the soups - the ingredients like ginseng tell you why they're priced that way. The lotus leaf rice was a larger portion too. If anything - would love as well if they introduced a few less expensive soups (maybe with fewer premium ingredients) that could serve 3-4 comfortably with just one order read more

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Added more dishes. Stew goat clay pot. A place to go to have traditional double boil herb soup. Everything is tasty with quality ingredients. Try week days rice special for $9.99 read more

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We are regulars at The Soup for their Hainan chicken rice and lotus wrapped steamed rice variations. The food is excellent and the prices are very reasonable. So why the one star? Because of the waitress. Today's the day after Thanksgiving and we were too tired to cook, so my wife and baby went for a drive from Foster City to the Sunset. We were happy and looking forward to a healthy and simple dinner. What we got was nasty and snide remarks from the waitress. We wiped the table down with our own wipes and put a little bit of chicken and rice for the baby, but she came by and said not to do that. I told her I'd wiped down the table and will do so when I leave. She insisted on giving him a bowl and wiped away the rice and chicken from the table. I warned her that the baby would flip the bowl over, even if I kept a close watch but she said that's how babies should eat. Anyhow, he flipped the bowl over and got chicken and rice on the floor. She was fuming and when we were leaving, we thought we heard her curse us out. Can't believe she'd treat customers like this! The other waiter with glasses was super nice and attentive but he also was doing something on the second floor, so we were subjected to the abuse by this waitress. No wonder this place is never too busy. The food may be great and the interior may be simple and clean but the waitress is probably driving business away. We will probably never go back again because of that experience. read more

Try new stuff tonight. The Interior is nice. They have many choices of soup and steamed rice. The soup is yummy and the steam rice also good. The braised pork with preserved veggie is a bit sweet for my taste. The lamb soup is good. Looks like is the most pricey item but it is for 2 to 3 people. Good that no lamb smell on the soup at all. read more

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The food tasted terrible, unfortunately. The waitress recommended some dishes which were expensive but not good at all. No wonder there was only one table dining when we arrived there, we should have questioned. read more

They have daily special on board and by 5pm they ran out. Restaurant advertises special cause only 9.99 but they always say they ran out. They don't offer on holidays or weekends too! They're food not that good and prices are high for non special. read more

Chinese tonic soup. I ordered soup F3-stewed squab American ginseng soup. $17. Really good! Highly recommended. Restroom is very clean, service is good. read more

The Soup - F3 - Soup Near Me - San Francisco, California

Had high expectations, but it was sort of a let down. Small portion of spareribs and not enough juice or sauce for the rice to be flavorful. It tasted like dim sum spareribs, nothing special. It's ok. Service was nice, staff was friendly. 5/5 Soup I got the conch meat, only two little pieces in there like sliced portobello mushroom cut, disappointing and not really flavorful. I do recommend to order a soup though because the rice takes like 15-20 minutes to arrive. Soup took like less than five, so you would at least have something to snack on while waiting. Anyways will not come back since it's just ok, but hey they're new so maybe there will be improvements in the future. read more

The Soup - Spareribs - Soup Near Me - San Francisco, California

Very authentic steam rice with lotus. I can tell the food they use is very fresh and soup is home make style. Must try the coconut chicken soup! So refreshing. Try couple different steam rice and they are all tasty good. read more

The Soup - Soup Near Me - San Francisco, California

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Really taste like your Chinese mom's cooking ! They offer various herbal soup that's super good for the soul! The chicken feet was on point ! read more

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Quite impressive with their authentic homestyle Cantonese food! I love the steamed minced pork with salty fish ! Actually I don't like the pork at all, but it's Absolutely delicious!! And the whole coconut chicken soups ! OMG~~ it's the exactly same with my hometown favor ! Highly recommend read more

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I don't care the quality of the food. Their customer service deserves one star. The waitress's service and attitude are super bad. I was allowing my daughter to play on her phone for last few minutes before starts dinner. She screamed so loud to my daughter and said in Chinese " don't play on your phone, time to eat" My daughter got scared and startled. The waitress walked away and came back and said almost same thing to her. I told the waitress that it was not her job to teach my daughter what to do and she just walked away to serve other customers. She was horrible. She should mind her own business. She needs to learn how to provide better customer service. She needs to not talk to a kid like that and she shouldn't talk to a kid or give any advice or teaching to a kid expecially the kid is not hers. We will never go there again. Horrible . read more

Nothing like the perfect cold weather to come here for dinner to have some delicious stewed soup and rice to fill you up. Ginseng chicken soup (w or w/o abalone) - nice clean broth with good flavor of ginseng which isn't overpowering or bitter. Energy booster Conch and Sea coconut- aromatic coconut with a clear tasting combo of chicken and conch. You cannot eat the sea coconut, it is harder than my life. Steamed rice in lotus leaf with chicken and abalone - the chicken was super soft and tender. The abalone size was general with 2 pieces, tender outside and soft enough to bite inside with a bit of texture. Actually a lot of meat compared to rice . Beware of bones! Rice with braised pigs feet - very tender and fall off the bone . Came with chunks of meat. Get your collagen from the skin Marinated pork intestines - this was super flavorful . Tender ? Yup! Use the soy braise from this to eat with your rice ~ Great place if you don't want to cook your own soup or know how . Great for a cold day or just to revitalize yourself. Unfamiliar with Chinese soups ? Try the sea coconut with conch or the one with snow pear for a sweet clean taste to start. The rice can be shared by 2 also! Service was excellent . The waitress was super friendly and nice. Even made sure we didn't over order a dish of vegetables cause it comes with the rice. Will be back ! Thank you ~ read more

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We ordered 3 items,the food was ok but the eggplant dish was way too oily with the thick layer of oil. Let's talk about the service, the service was ok at the beginning but toward the end the Steff wanted to get rid of us even though there are plenty of table still available. My husband was furious said will never come back again. read more

Wish I read the reviews here before I tried this restaurant. For three people, we ordered the $38 chicken with pork stomach soup and three other items (total bill is $98). They have a big poster up for this chicken with pork stomach soup, which shows that it is cooked with chicken, pork stomach, red dates and goji berries. When the soup arrived, the chicken was not cooked through and all red dates and goji berries are missing. The soup only has chicken and pork stomach. It was flavorless. When I mentioned to the waitress about the missing red dates and goji berries, she said this is only a picture for the show. I said because we saw the picture, that's why we ordered it. She walked away. 10 minutes later she came back and put some in. One of the items we ordered was the abalone chicken rice. The rice was not cooked through. By then, we were not pleased with the waitress attitude. When the bill came, I put down 12% tips because of the waitress service and the raw food. This waitress has the nerve to tell us there is a policy of 15% tips. I asked where is this policy written and set by whom. I told her the soup was not even cooked through and I showed her the bones still have the raw meat there. She insisted we have to pay 15%. I paid at the end, but will never return. If you think you deserve the 15% gratuity, you need to deliver the service!!! read more

we got the pork rib and black bean rice bowl which was good, but had a lot more fat on the ribs than meat. the portions were a good size but wish there was more meat in it. the service was good and we were offered tea which was a nice touch. it wasn't too busy for lunch on a saturday and we got seated immediately with a few groups around us. the inside of the restaurant itself is pretty casual. read more

The Soup - Steamed Rice in Lotus Leaf with Pork Rib and Preserved Black Bean - Soup Near Me - San Francisco, California

I ordered the Hai Nan chicken and Chicken with Ginseng. The ginseng soup had a mild bitter aftertaste, but the Hainan chicken with roasted peanuts was very delicious! Would definitely come back! read more

Have been the Soup both in person and delivery, the lotus wrapped rice is really authentic Cantonese style! The soup especially the one in coconut tastes like back home... Have been recommending this place to many friends already! read more

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Ordered takeout from them because my partner was craving soup. Realized container was not full when I got back and I called the restaurant. He's saying it should only be 3/4 full. He also said it's impossible because it's all the same size as the their serving bowl in the restaurant. Either they need to find a better takeout container size or give more soup because the ingredients are not edible which leaves even less drinkable liquid remaining. For $13.99 + tax..... hard pass for me. read more

The Soup - Ginseng F2. Stewed Soup with Tender Chicken and American Ginsen - Soup Near Me - San Francisco, California

The food is ok. Their service could get less than one star. We asked for plates as we were going to share some foods, and was told no plates just the bowls. She gave us three bowls (we are group of 6 with 2 kids and 4 adults). Asking for more bowls and she got irritated and started to treat us like we are begging for food. She served us our soup and we were told to use the saucer as a plate (!!!???). I started to think oh maybe they don't have plates here, and then she gave our neighbor table the plates like what the hell. The beef bowl we ordered came undercooked and our 3 yo already ate it. We were not sure how this plate is supposed to be, so we asked if it's undercooked or it's supposed to be served rare. She didn't even listen to the whole question and got irritated, took the bowl out and said they will make a new one (the good thing is they make a new bowl with proper cook for us). read more

The service was amazing and the food was very tasty!! 10/10 stars would come again. The hainan chicken was super flavorful and exceeded our expectations. read more

The Soup - Soup Near Me - San Francisco, California

I just got food from them again, and this time I got the steamed rice in lotus leaf with braised pork feet, it's pretty good too, not as much meat as the braised pork belly since they have bones but the bone marrows in them are really good. But the only one thing that I think they should definitely do something about it is there're a lot of hair on the pork feet! They should burn the hair off before start cooking, and by doing that it would also makes the pork feet taste better with better texture. I ordered the Thai style chicken feet on side this time, they are kinda disappointing to me because it's way too sweet and not salty enough. I had to add my own salt. I expected them to have more flavors like garlicky and oniony and lemony. So I wouldn't recommend these. They do forget to give me the soup of the day that I paid extra for. That's kinda disappointing too because I kinda decided to order from them because I wanted some soup. I would still come back tho. I would like to try more toppings of the rice and soups in the future. read more

The Soup - S5. Steamed Rice in Lotus Leaf with Braised Pork and Chinese Preserved Vegetable, F2. Stewed Soup with Tender Chicken and American Ginseng - Soup Near Me - San Francisco, California

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(This is a review of my Doordash experience) I was feeling sick and craving something herbal, so I ordered their chicken ginseng soup and braised pork rice. (1) The soup was balanced - it was clear and light, yet rich and full. I loved the slight bitterness from the ginseng. (2) The rice was infused with the lotus leaf flavor and the pork was tender to the point of falling apart. Great portions and the mustard greens were so appetizing. Everything was delicious, I immediately felt better, nourished, and restored. Can't wait to treat myself to another meal here and try other items! read more

The Soup - F2. Stewed Soup with Tender Chicken and American Ginsen - Soup Near Me - San Francisco, California

I have been to The Soup twice, first time with my family and then with friends. Despite it's name, in addition to serving traditional, authentic Chinese soups they also have a great selection of delicious rice dishes. For the soups, the Lamb special and Pork Belly special were generously portioned to feed a group and placed on a flame to keep them hot - basically like hot pot but without the work! The Stewed Whole Coconut Soup with chicken, lemongrass, and ginger was so cute served in the coconut itself. Two dishes that are must-try are the Oxtail Stew, which had the most tender meat and a rich and hearty tomato-based soup (goes great with white rice), and the Hainanese Chicken (one of the best I've ever had - everything from the chicken and rice to the side of soup and even the peanuts was fantastic). The steamed rice dishes were delicious and beautifully presented in lotus leaves with greens placed around the rim of the bamboo steamer. My daughter picked a simple Beef Patty and Egg one and my son was more adventurous ordering the one with Frog Meat (very tender and flavorful though has a lot of bones), Cordyceps Flower & Dried Tangerine Peel. If you're an adventurous eater, the menu also has Marinated Pork Intestine, Marinated Pork Uterus and Thai Style Chicken Feet! My favorite rice dishes were the Braised Pork Feet with Daikon and Pork Ribs. The service was great and the food came out pretty quickly. They give you a paper menu with the soups and rice dishes, all with helpful photos. But to see the full menu, use the QR code on the table. During both visits, it was easy to get a table (especially since they also have an upstairs seating area) but you can also call them to hold a table. read more

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I have mixed feelings after trying The Soup. The place is cozy, modern looking and welcoming. We decided to try it on a whim since it was so chilly outside. I was going to order a soup, but looking at the serving size going to other tables, I opted for a steamed rice bowl instead. After all, I'm eating lunch which will be the biggest meal of my day. So I ordered a steamed chicken with shiitake mushrooms and bf had braised pork's feet. For me, there was an adequate amount of rice that I couldn't finish it all in one sitting. I would have liked to try a soup, but that alone wouldn't have been enough for lunch. However, it would have been too much if I had order both a soup and a rice dish. BF doesn't care for soup much. If they would offer 1/2 soup and 1/2 rice, I'd think some people would enjoy that combo. Prices are quite high for lunch if we ordered soup and two rice dishes. In any case, the steamed chicken was good, though nothing extraordinary. The same goes for the pork's feet. There are plenty of spots on Irving that serve soup noodles at a reasonable price for those chilly days, so instead of a rice dish, I would opt for soup noodles instead. read more

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Cold day with a bowl of tasty soup n good rice bowl can beat that, The waitress is very friendly n helpful, and the place is very clean not to cramp, I would recommend this place to friends read more

Nice soup, and the steamed rice in lotus leaves is amazing. Authentic food here! Will visit again. read more

The Soup - S1. Steamed Rice in Lotus Leaf with Chicken, Shiitake Mushroom, and Jujube - Soup Near Me - San Francisco, California

I will not tolerate bad service I went in and sat down for a meal 20 mins later they come and without asking if I want water or tea she assured tea and gave me a look of disgust and I wait another 30 mins and still not served so I left will not go back read more

Very tasty soup and rice bowl with nice service! Really enjoyed the food! Will definitely come again! read more

The Soup - Soup Near Me - San Francisco, California

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Good service and good food! Totally recommend! Good service and good food! Totally recommend! read more

The Soup - It's my first time here. It looks good! Yummy - Soup Near Me - San Francisco, California