Too longer wait! If you want print something you need pay more) because you need pay for use their pc. I really don't recommend this store! read more

Had to get something done asap , dropped by early morning, and Sue was very helpful! :) Was in and out quickly read more

I've had my PO Box with this location for 5 years now and I'm very happy with their service. The owners and employees are all very friendly and helpful, usually greeting you by first name with a smile. They've always been more than accommodating and offer a variety of helpful services. It gets busy sometimes later in the day, occasionally there's a line out the door, so avoid the 5 o'clock rush if you can! I would definitely recommend this store if you're looking for a mailbox, or need to shred boxes of junk mail! They're much more than just shipping. read more

Sue was great in getting my documents notarized! Highly recommend coming here for that service. It's fast, and efficient. They accepted walk-ins. Notary services are until 5 PM weekdays only. Always call ahead to make sure! $15 per signature. read more

This UPS location is a life saver! Nancy and Sue are the few employees that assist me every time I stop by to drop off Spectrum/AT&T/Cox equipment. I work with a company who furnishes apartments and I deal with returning Internet equipment at the end of our leases. I bring all the equipment to this UPS location and they take care of it with ease. I've been coming here so much we've worked a system where if I have a large amount of equipment to return I'll come in the morning and do a drop off and they'll call me once the a paper work is ready. Literally helping me do my job! Great team! Always positive and friendly to work with :) Keep up the amazing work ladies! Note*** I have had other UPS locations turn me away when I've brought 15+ accounts worth of internet equipment but not this location!! read more

Phenomenal notary service and she was incredible! She was so detailed and thorough and took the time to ensure all was accurate.

Came in super last min. And they took the time to still take me in and took my package in. Highly recommend this place. This will be my ups store from now on read more

Run! Do not walk from this store. I tried to mail a smaller than a shoe sized box, with an item less than 1lb. It wasn't fragile. It wasn't a liquid. It wasn't hazardous. It was a value of less than $30. The female clerk with the dark hair knew all of this and tried to charge me $185 to ship it to Florida. She tried to sell me on how the item needed to be hand carried. When I refused and asked for simple UPS ground her next push was $40 by Friday. $40?! That's a scam. I told her usps is obviously the cheapest and another ups store I hold a P.O. Box with is $8 at worst. Note: the item I was attempting to ship was a return and the original shipping of the item to me was $4.58! The dark haired female clerk then told me to disregard online calculations on the UPS site. This place is a scam and should be investigated. Update to the reply by the store: There was NO misunderstanding. Per your prior reviews, this lack of transparency is a pattern. Please right your ways. read more

The UPS Store - Run! Do not walk away from this place! - Printing Services Near Me - Irvine, California

Sue is amazing!! Takes great care of us every time!! So sweet and attentive! Thank you Sue! read more

The UPS Store - Printing Services Near Me - Irvine, California

AVOID THIS PLACE AT ANY COST!!! The WORST UPS EVER!!! I've had a consistently negative experience with this UPS. The staff seems overly authoritative, and they tend to charge for EVERY LITTLE THING!!! Even simple requests, like borrowing a pen or tape, come with unexpected fees. It's quite frustrating. I came with a shipping label and asked them to print, IT IS $5 SERVICE FEE plus printing fee!!! Like WTF, not any other UPS charges that much!!! It is usually $1 for the first page and some cents for the rest. The staff are VERYYYYY RUDE!!! Shame on them read more

I just went in with an Amazon return and the women wanted me to buy an additional box to put my box into. It was already packed in a box. I went to another UPS store and they took my package as is. I don't know her name but it was Tuesday morning May 14 and she was very rude. I called to let her know and she said great and hung up on me. She is not the person I would want representing my company. read more

Absolutely shocked at UPS!!! I have had an account with them for over 2 years now. Walk into this location to return an Amazon package. It's in a box. Yet missing a 5" piece of tape to seal it. That 5" of tape may have cost me $5. But one star for this location. I have done many Amazon returns and was never treated or asked to tape it. The girl in there was so arrogant it would annoy anyone. Then as I'm leaving she had the audacity to mumble something behind my back. I asked her what she said, and she dismissed me, then said there are cameras with audio as I replied perfect so your boss can see how you treat customers. Well, at this point, I will never be a customer of this location, this lady needs a bit of help in the Customer, service and relations department. read more

Had a great customer experience with Sue. She taped boxes together for me for free and it was 5 minutes to closing!

Nancy is so friendly, nicely, smart and so helpful employee in UPS store. She help me to return AT&T item. I love her! read more

Nancy was so helpful with my notary and copies needed. So friendly and professional. I'm new to the neighborhood so this will be my new UPS stop! read more

I have never encountered such rude and unhappy people working here. Every single time I bring an Amazon package to return they find something wrong with it even though the Amazon return QR code said no label or packaging needed. They are never friendly or helpful, they are almost joyous to turn away business. read more

Nancy & Sye were extremely helpful when I had to drop off a large order for shipping. They packaged everything in a very fast and efficient manner. I recommend this UPS store! read more

Stopped by just before close to notarize documents and they stayed late to do it, great service, quality & knowledgeable

Sue was a lot of help! She was able to take care of me and provided the best service I ever had. She is an asset to the company and represents UPS to the highest level . read more

Notary service was excellent! Very knowledgeable. I recommend it everyone. Thank you so much.

Sue was very helpful and patient with all the complicated documents I needed notarized.

This review is in reference to the UPS store number 6776 located at 2646 Dupont Drive, Irvine, CA 92612. I walked into the facility and was assisted by a beautiful soul named Sue. Sue was pleasant, helpful and knowledgeable of the UPS store products and services. She had a full house of customers and single handedly assisted us all with a calm relaxing demeanor. Sue never made any of us feel rushed, sue acknowledged customers that walked in letting them know she would be with them shortly. The woman is truly amazingly pleasant. Thank you Sue for your dedication to be friendly and pleasant. You're awesomely amazing! Keep up the good work. read more

The staff at the store is super kind, professional friendly. Shout out to Sue for begin a great help and you are awesome. Going above and beyond for customers is a rare quality and you that. read more

Aaron was very rude to me. Kept telling me the store was about to close. Rushing me out and when it go to closing time he refused to take my package. read more

Ebru was very helpful with my notarization request. Made the process very helpful. It took only few minutes and was very fast.

Great service. Elvis and Nancy were really patient in notarising a dozen of documents that was needed for the embassy. Once again a big thanks to them. read more

Since when did United Parcel Service aka UPS charge for packing tape?! 2 pieces of tape for an Amazon return and got charged $2. Not a lot of $ I get it, but really? Should have gone to FEDEX and got full service. read more

Adding response to owner as an update, too, for visibility: Without any problem? Are you serious? I had to argue with your rep for several minutes before I was "allowed" to do what I have done at NUMEROUS other UPS Stores with no hesitation from the employees. Stop patronizing me and fix your damn attitudes. Also, I've seen you call every altercation in these reviews a misunderstanding. These aren't misunderstandings, at least on our parts. Your employees are dictating these things as if they are company policy, not trying to explain that these things are easier or more convenient. Your employee in no uncertain terms told me they would "allow" this just this one time but next time I would need a box or have them be individual returns. They did NOT explain that this was "more convenient" nor was it phrased as a helpful tip. They said to me that they "have a right to refuse any package" and this was required. Whether this is actually the case notwithstanding, this demonstrates that if this was a misunderstanding, it's your employee's, not mine. All of your reasons to separate these returns are not things I care about. I've never forgotten an item in a return. The way you package the returns yourselves is of absolutely no concern to me, and if you have problems with the way they're package or tracked, and I reiterate, take that up with corporate or Amazon; that is not my problem. If your employee actually presented this as a tip or cordially said "Hey, this would help us out" instead of being condescending and stating these things as if they were fact, maybe I would have considered it. Don't even try to say that they did. I'll be forwarding this as a complaint to corporate and hopefully this unprofessional behavior ends. P.S. The parking bit was a joke. read more

Update: Please advise how I "harassed" her? If you were on site as you claimed, wouldn't you just assist your employee with completing the task, even at a later time since there were other customers? Why would you tell a customer that you're doing them a favor? Isn't one of your services handling Amazon returns? You stated putting tape is a " courteous service", that is literally the only thing you had to do. If I didn't say anything, what would you had done? Taped it on your own.....I packed the water dispenser, I drove it to your location, I carried it into your store, I had the slip printed out, I waited in line while the manager made errors on two customers that were in front of me (Since were only two people there I'm assuming the tall male was the "Manager"). Just take ownership that she was wrong.... I don't believe "The Customer is Always Right", but what happened, shouldn't had. Plain and Simple. There are many local locations that people can visit, just remember that when you're working If I could had left 0 stars I would. The level of disrespect that came from the short stature women this afternoon was appalling. First of all, didn't even greet me. I had a large Amazon return with all the original packaging in perfect condition. She just put out her hand for the label and rolled her eyes. After I told her that the package needed to be taped on the bottom. She got a attitude, and demanded me to help her put tape on this box. I told her that wasn't my responsibility and she told me that she was doing me a favor. How is that a favor? Putting tape on the box is literally the only service she provided. She wouldn't have to load it into a truck or deliver it anywhere.I know it's a large return, but once I bring it into the store and you give me my receipt, it's no longer my problem. Also, to make comments to me in front of your line of 5 customers is even worse. I understand that sometimes people are having a bad day, but this was ridiculous. This location should be happy that amazon allows us to do return with them, if it wasn't for that I'm pretty sure not many people would need to go. I don't need you to prays me for coming into your store, but I do need you to respect me as a person. I will be visiting the location in Tustin at The District next to Target for now on.... read more

Sue was so nice and helpful, staying a little late just to help us out with what we needed. Amazing service and so kind.

The UPS Team really were so kind and helpful. It's hard to find good customer service these days and the pleasant interaction left me feeling joyful! read more

Helped with all my needs especially Nancy who helped notarize several forms for me. Very professional. Will come back for notary needs.

thank you for the good service. The service was so professional. I am so happy to do the business with this location. Thank you Sue.

great store. Sue is very helpful and knowledgeable, and assisted me with my package return-ing needs :)

Came in with an urgent need for a notarized signature. Sue took my paperwork very last minute. I really appreciated her taking the extra time before they closed to assist me. She was very nice and professional. read more

Accommodated my notarization passed their cut off time. Thank you for the exceptional business

Great service. They did notary twice. Had a great experience and the location is very convenient. Every day they have they are giving service until 5 pm. read more

Easy notary experience! Reasonable price. Super fast. I highly recommend Sue and this UPS!

Absolutely horrible!!! I have never been to an establishment that disrespects women more than this UPS store. Here's the story: I had two women in front of me in line. The first was an older woman with a large package. The man working, told her that she didn't have the proper information for him to be able to send the package. She asked if she could leave the package with him while she went to collect the necessary information. He said no and referenced an empty hallway (obviously had space) as an excuse for why he couldn't store her package. Now again, this was a large package and a little old lady. He made her take it back! The second woman in line had a UPS package and two USPS envelopes. The same employee refused the USPS envelopes for the same empty hallway no room excuse. Now I have been to a few UPS stores and they have all accepted USPS packages with the disclaimer that they can't provide tracking. Me, as a white male, was able to have my QR code scanned and Amazon package handled with no extra attitude or conversation. Tell me that's not misogynistic. read more

I brought a package that was wrapped tightly containing some cables and a credit device to be returned. Without telling me the costs, they packed my items in a box that they charged me $6.75 for and another 2.50 for a piece of tape and another $2.00 to put my package in the box. I was told that it would be $23 something so when I got my receipt and it totaled over $35 I was shocked. The woman did not mention anything about the extra charges before I paid. When I asked for a return they made me wait in line again only to refuse my request. They said I could talk to the manager but continued to help customers while I waited. I started to talk over them after being ignored and demanded to talk to a manager, who they finally put me on the phone with. Speaking with him he told me I needed to watch my language and threatened to call the police saying that the employees felt threatened. This forced me to leave the store and call the non-emergency police myself. I never threatened anyone, and although I raised my voice it was only to exclaim that they are not complying with basic business practices by charging people without listing the prices or at least verbally stating the exorbitant prices, and getting an agreement BEFORE charging the customer. I waited in the parking lot until the police arrived who managed to get me a refund for the box and packing charges, but I was still charged the $23 for shipping a package that never left the building. So now I have to call UPS/my CC company to dispute the charge. The irony of this is that I might have accepted the ~$11 in extra charges if they told me first. Instead I waste a couple extra hours because of a dishonest business owner who clearly gouges his customers, and refuses to refund them even seconds after the receipt is given to the customer Update: I took the contents of my package to FedEx. They allow you to pick your packaging. I bought a padded envelope for $2 and shipped my product for $14 (total). It also arrived 1 day earlier than the UPS ship date. Never go to UPS, especially this store. read more

The UPS Store - Printing Services Near Me - Irvine, California