I have worked with Lakeside Automotive on 3 different repairs on 2 different vehicles. All 3 times…read morethe problems were diagnosed correctly, repaired promptly and I received text updates on the status. 5 stars!

Ended up getting a flat tire less than a mile away from here and Nakia told me to limp my car to…read morehim and he changed my tire free of charge! Couldn't reccomend this place or the owner enough. Nice shop, nice employees, and saved me this day!

I took my truck to John Megel Chevrolet for a routine oil change and tire rotation. During the…read morevisit, I was told I needed to replace all four brakes at a cost of over $1,000. Since I had replaced the brakes just last year, I decided to get a second opinion before spending that kind of money. I then took my truck to another shop for an alignment and a brake inspection. They found that my brake pads are still at approximately 50% on all four wheels and do not need to be replaced. This experience has completely damaged my trust in the service department. Being told I needed over $1,000 in unnecessary repairs is unacceptable. I strongly encourage anyone who is quoted expensive repairs to get a second opinion before authorizing the work. It could save you a lot of money. I won't be returning for service, and I hope this review helps other customers make an informed decision.

Although I did not buy a vehicle from here, I appreciated the time they took to show me the vehicle…read moreI expressed interest in. When I called, there were a few vehicles that had caught my eye. However, I needed to drive them and compare some features. When I arrived, the salesman was ready with the keys. We were able to complete the test drives and give me more info on the vehicles to make me feel comfortable moving forward. Ultimately, I did not purchase a vehicle. But I did not feel rushed. The salesman was patient and informed. He made the experience simple and I will come back to see what they add to their inventory.

Great experience as expected. Everyone was very helpful and checked everything out. All is great!read more

After 20+ years of my family bringing our vehicles to Scott's Auto, I'm extremely disappointed to…read moresay this will be our last time. Originally, I had Akebono brake pads installed on my vehicle based on Scott's Auto's recommendation. Unfortunately, I had to bring my car back at least six times over the course of several months trying to resolve ongoing brake issues related to that setup. After repeatedly dealing with the problem and getting frustrated, I decided to try a different option and asked them to install NAPA Adaptive One brakes, which had been recommended to me by another dealer. Scott's Auto went ahead and installed them without hesitation. However, no one bothered to inform me that those brakes were not really intended for my specific vehicle or that there may have been a better option. Additionally, I was never told they wouldn't be covered under warranty. As the professionals working on my car, I would have expected them to at least tell me that the parts I requested weren't the best choice and recommend something more appropriate. The most frustrating part is that John only told me this AFTER the brakes were already installed and said word verbatim "I would have never put these on your vehicle." Had I known that beforehand, I would never have chosen to put them on in the first place. The entire situation could have easily been avoided with a simple conversation. When I tried to discuss this with John, the response I received was extremely dismissive and unprofessional. Instead of acknowledging the situation or understanding why I was upset, he told me "you're a grown adult, you can make your own decisions." That completely misses the point. Of course I can make my own decisions--but I trusted the professionals I've been going to for decades to inform me if something I requested wasn't appropriate for my vehicle. Rather than taking any accountability, John accused me of arguing and said he didn't want to have a debate. I wasn't looking for a debate--I was looking for a reasonable explanation and basic customer service. After two decades of loyalty, the way this was handled was shocking. Between the repeated visits to fix the original brake issue and the dismissive way I was treated afterward, John provided one of the worst customer service experiences I've ever had. Unfortunately, after 20+ years of service, Scott's Auto has officially lost my business and the business of my entire family. Congratulations.

I am writing to highly recommend the service department at Billy Howell Ford in Cumming. I recently…read morebrought my vehicle in for the 60,000-mile Ford Service Maintenance Value Package, and my service advisor, Ms. Susan Jordak, did a phenomenal job scheduling the visit. Ms. Jordak ensured every step of the maintenance was completed flawlessly and kept me well-informed throughout the process. Additionally, the Billy Howell Ford dealership helped me maximize my savings by stacking my FordPass Rewards points with its dealership Wild Card discount coupon. I am very impressed with the professionalism of this dealership's team. Whether for major factory maintenance or routine service like "The Works," I will certainly be recommending Billy Howell Ford and Ms. Jordak to others. Best regards, Alan K. Alpharetta

Although we purchased our Escape Hybrid their, my first attempt at service had been a complete…read morefailure. Sometime back I registered with Sue for oil change. Then a friend said it was too early for an oil change. Called her back, left message - nothing. Talked to my sales rep and he agreed. Should be 5k. Asked him if he could cancel. Now 5k and wanted to register. Did reviews and Todd was mentioned highly. Called and asked for him. Held a bit and then heard "this is Kate." Ok, set appt. Set appt for 15th at 2. Well got virus on 9, so called the following Monday - yup vm, and asked for either the 23rd or 24th around the same tie. Got a vm with "Ok Friday." Well is that the 24th or the 17th??? Called back and left vm questioning. Nothing, but on the 16th got a vm message from Heather confirming my appointment for the next day - Fri 17th. Called and left message for her and nothing. Can't help but think if you try to make an appointment and you get this kind of "service," how will they do with my car - ouch. Moving along as there are other Ford service places. This type of situation falls upon management; poor management, poor service.

Just purchased a 2026 Acura RDX. This was the easiest, fastest, least stressful of any car…read morepurchases that I have made in my 9 new cars over 47 years. Dealership was like family. Paul Silverman was a blessing, Mike Cunningham was great, Reggie Hammond was a big help. So everyone had a part and was great to work with. I even brought family back with me to pick up the new car and meet "Buddy". Website is easy to use, prices and details were very fair. Found the car we wanted and got it from Jackson. Highly recommend you try them. Marc Proctor

I've been using Jackson Acura for service for 10 years and now have leased two cars from them. I…read morefeel live they went out of their way to find the perfect car for me. Paul Silverman was extremely helpful. Before I left he made sure I knew what everything was in the car. I feel like I could call for any reason. The service department is great!

I cannot stress enough how frustrating and disappointing this experience has been. I brought my car…read morein THREE separate times for the exact same issue--a cylinder 2 misfire--and somehow, after all that time and inconvenience, the problem is STILL not fixed. Each visit meant rearranging my entire schedule, finding alternate transportation, and being without my car for days, all for absolutely no resolution. And not only that, one of the times out of the three visits I came to get my car it was filthy like they had left all the windows down or took it for a ride with a layer of pollen all thru out the car. What makes this even worse is the completely shady communication. Work was done on my vehicle without my authorization, and I was never given clear pricing upfront. I wasn't properly informed about what they were doing or how much it was going to cost until after the fact. That is completely unacceptable and honestly feels dishonest. Every time I tried to get answers, I got vague explanations and no real accountability. It felt like they were just guessing and charging me along the way. At no point did I feel like a valued customer--just someone they could keep bringing back without actually fixing the problem. I've wasted time, money, and energy, and I'm left with the same issue I started with. This place is disorganized, unprofessional, and lacks transparency. I would strongly caution anyone against coming here unless you're okay with repeat visits, surprise charges, and zero clear communication. And not only that I have spoken with the Audi dealership and another mechanic backing that what they have done is wrong and reinstating some of the things that G2 is "claiming is wrong with the car" just to come back for another visit and blow more money on the same problem for the 4th time they can't seem to fix. My friends and family will not be returning to G2 ever again after how awful and unprofessional this has been handled.

I am one of these people that like to fix everything myself. I just did both A/C units, my washer,…read moremy microwave, and any vintage stereo equipment I can get my hands on. One of my habits when I'm tentative about a repair is to call at least 15 places to "compare notes" and learn. I get a feel for what businesses simply want to replace parts and others that know how to "fix" a part and replace a part. I ended up calling 17 BMW repair places about my wastegate on my 2013 BMW X3 and from everything I described over the phone, every place said I will need a new Turbo. I decided to also call G2 which is a little further from my house but I also remember they tightened a loose piece of my exhaust "on the fly" when I was coming back from a road trip. A mechanic named John answered the phone and I learned he owned several BMWs. He said "bring it by Brad, I'll take care of you. But I don't want to work on that car while the engine is hot so if you want to leave it overnight, that would be ideal". We left the car overnight and John made the adjustment and told us, "this adjustment should last a while. It doesn't mean you won't need a turbo down the road at some point". We picked up the car the next day and suddenly we could feel the turbo kicking in. We were so pleased with the work that we decided to bring the car back a week later to have the back brakes replaced (all BMW OEM equipment including sensor) and the transmission fluid changed. We were experiencing a little bit of car jerking when braking prior to bringing the car in and after about 25 miles, this all went away as John told us it likely would. I was very pleased with Jenna at the front desk (she happens to be John's mother) and with Gary the owner. This business has some very knowledgeable technicians, and I was most impressed because I fix things all day and this staff answered all my questions much better than the other 17 and then performed the actual work to back this up. Very pleased and the prices very fair as it relates to "European" car repair. I will be coming back to G2 in the future. - Brad W.

Opens early on the weekend, very professional and friendly. I only had to spend about ten minutes…read moreof my weekend to get my emissions test done. Actually they charged less than where I went last year.

I got a coupon in the mail for them advertising a 49.99$ oil changed I made an appointment online…read moreand went in. The seating area was nice options to sit at a desk or couches. They had beverages available as well. The oil changed honestly took longer than I thought it would considering the apt in advance. So, I wouldn't return for this reason. But, overall good and affordable if you have extra time to spare.

If I could give 10 stars I would. Just took my F150 there about two weeks ago. Thought I was going…read moreto be spending a lot of money. Turned out to be less than $100 and done in one hour. Truck runs perfect now. If you want honesty, this is the place. And you will feel the friendliness.

So glad to find a local, reliable auto place. After so many disappointments, we are so happy!…read more Charlie is honest, speedy and easy to work with!!