Walid, Adam & Mike were great! They were very helpful and lovely to work with in getting my new car. I would send friends and family to them. read more

Don't recommend anyone to come here. Purchased a vehicle about 2-3 weeks ago. Only to get harassed by them by texts and calls. After initial purchase was told needed more info about income that we provided at day of purchase. Then when we called back was told "never mind we sorted the income issue out but can you come down because we have a better deal" After being told by salesman Kevin that more down payment would only change monthly by $5-10. We go back to see what the promotion is and we're told to pay another $2k to save $200 more monthly. We agreed 3 weeks first $1k and another $1k 3 weeks later. But now we're getting harassed by texts and calls saying they need holding checks with different dates than we were originally told. At this point I'm close to returning vehicle entirely and take my business and money else where. Christina and Kevin are scammers and avoid them at all costs. Just go to another Chevrolet Dealer. In all my years of purchasing cars never have I had to continue to keep in contact and change original purchase deal so many times. read more

I initially contacted Tracy Chevrolet on August 9 regarding a car that I wanted to look at I spoke with Kevin, who told me that they would be closing soon but that he could have me at least look at it. Then he calls me back and let's me know that it's actually not on the lot that Honda has it because they are replacing the camera. It should be back next week. That was fine so then I call on August 13 from Andrew and I'm told that the camera is being replaced and that they'll have it soon possibly within the next day. OK great so then on August 14, I get a call to come test drive it and we have a scheduled appointment that afternoon. I end up calling to cancel and rebook because I got called into a meeting and so I was rescheduled to come Thursday, August 15 at 10 AM. I even had the appointment text confirmations, then Poonam calls me not even 10 minutes later to let me know that they actually need to do a safety inspection to make sure it's ok to drive, but yet I was initially supposed to come the day before. Make it make sense. She tells me I can come look at, but not drive it. She proceeds to text that more work that needs to be done on the on the van and they're going have to order parts, they should arrive early next week of 8/19. If I'm going to buy a car, I'm going to test drive it, like be forreal. Today is Thursday, August 22, I called and I spoke with Poonam and I said I wanted to check in on the status update. I haven't heard anything and I just wanted to see what's going on she then proceeded to tell me that "someone came in over the weekend, didn't test drive it, bought the car as is with the cashiers check and so the car is sold," yet it's still posted all over the website. I think it's super unprofessional that you have someone interested in a car and willing to buy, but constant loops are given. She mentioned being out due to a family matter, which it happens so understandable, and that someone should've reached out to me, but didn't. This is a very frustrating way to do business and waste of my time. read more

I just wanna say that Jose helped me out 100 %when it came to purchasing my new Chevrolet.Silverado, he helped me out Through the whole process All the team there was great. I Appreciate. The staff at tracy chevrolet I would recommend them to anybody read more

I went to Tracy Chevrolet as it is close to Livermore and according to the reviews way better to deal with in-service than Dublin Chevrolet. I have a 2SS 1LE Camaro. This is a very desirable and very rare car.GM has decided to discontinue the Camaro line and the top-of-the-line high-performance cars are no longer available. This car is not my daily driver and definitely something I keep very nice and take very good care of. I was nervous trying to find a dealership that could honor the changing of my break-in oil and obviously care for the car the way I have. Fast-forward to appointment day and I went into the Tracy Chevrolet service department only to find out that they did not have my appointment in the system. Through no-fault of the dealership I found out that the appointment was not made with Tracy, but another dealership by mistake. I met with Martin in the service department and he told me that they could accommodate my request but without an appointment the time might be more than I expected. I was much more interested in how they would care for this car than the time so I asked him if he could accommodate my request . He pleasantly agreed and started the paperwork for my first oil change, tire rotation, and multi point safety check. He suggested we go to lunch or find something to do for a few hours so that we did. I appreciated everything he did even though they were busy short on techs and as you remember, did not have an appointment. I came back to the dealership after about two hours and imagine my surprise when he went and checked on the car and it was finished. We did the paperwork. I asked several questions and he directed me to where my car was parked.Thanks to service advisor Martin. As I approached the car paperwork in hand, I was stopped by Ryan apparently the tech who worked on my car. He asked "excuse me is this your car?" I replied, and he proceeded to tell me what a fantastic car it was and that he was very impressed at how clean and well taken care of my Camaro was. He assured me that he took very good care of the car and showed the respect he felt it was due based on the condition he received it in and told me it was a pleasure to work on it. Once again, my questions were answered, and we left Tracy Chevrolet, feeling very good about our dealings with Martin and Ryan specifically. I know it was a simple oil change, but it's not a simple car and very important to us. I hope future appointments with Tracy Chevrolet go as well as this one did and if so, I will find a long-term relationship with the Tracy service department. Good job guys and thanks for everything. Chip read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

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Ask for Dom!!! Went looking to get a car not thinking it was going to happen at Tracy Chevrolet. When I got there Dom approached me and my husband with the most positive attitude ever. GREAT customer service, very funny, and goes above and beyond for his customers. If ever in need of a car stop by Tracy Chevrolet and see Dom he will take care of you. -Christine A. read more

My first Yelp review because it is worth the time! It was such an excellent service we received from Cole and Teddy and their team. We went in with a very little hope but we left fulfilled and satisfied. Thank you! read more

We've been shopping around with a couple of dealerships until we decided to drive from San Jose to Tracy. After walking around the lot for a good 15 mins without anyone offering help, Angelo Serrano walked up to us and offered to help us. Totally worth the drive from anywhere. Alex and Angelo went above and beyond to give our family a great buying experience! read more

I had a fantastic experience at Tracy Chevrolet thanks to Chris Morri. As a first time new car buyer I was nervous and unfamiliar with the process but Chris made it easy and painless. Chris was completely transparent and knowledgeable and walked me through each step of the buying process. I couldn't be happier with my new vehicle and I will be back to Tracy Chevrolet next time I'm in the market! read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

Nope. Horrible communication and the vehicle had check engine light on. Took almost a month to get my down back.

Do not take your vehicle for service at Tracy Chevrolet Service I took my 2014 Tahoe for an oil change in January 2023 ish! I was recommended transmission fluid + coolant flush Plus RECALLS ON front = Passanger side air bag and other recalls. After driving off, following day no coolant sign came up! I took the vehicle back to to services and was told: - Est cost of line that runs front to back is around $1000, i got the manager involved and they did reinspection and said it's a small part cost for $150 ( To save the trouble , i went ahead and lets get it done - later sign comes up for airbag service, i tool it back again and new they were saying its going to cost somewhere around $1600. Airbag red sign deploy came up. I contacted management again and i was told Oh well, based on thier diagnostics, seat module needs replacement. I stressed the fact that it's was service who worked on airbag recall, i never had issues, one issue after another and they denied to simply resolve a safety concern Do not take any of your vehicles to Tracy Chevrolet service if you want to protect your family. I will be attaching pic for full transparency. I am available to chat with anyone for concerns , clarifications , doubts as to why you should take your vehicle else where. Before writing this review , i did all attempts to resolve this issue with management and had plea to owner as well ! My review is unbiased and dictates actual experience of my service visit read more

If you are looking for a truck, this is the place to buy it right now!! Great promo rates, rebates and large inventory. Service from Sierra and Andrew was amazing!! Buying a vehicle always takes a long time, but they made the experience, pleasant, friendly and professional. They really worked to get us the best deal without the annoying pressure you get at other places to purchase. Thanks for the great experience! They even helped get our phones connected, points awarded and made sure we knew how to use all of the features! read more

We bought our dream car (corvette stingray) last month with the help of Aiden. Aiden was fantastic. He was professional, thoughtful, efficient, and knowledgeable. He took us through the history of the vehicle and made everything super easy. When it came to financing, they beat the rate our credit union had provided us so we went with their credit union. All in all, we had a great experience thanks to Aiden and his team. read more

Andrew Savory was amazing very kind and profesional. We recommend doing business with him

Great customer service... Very quick turnaround time! Hope everyone gets the opportunity to work with Dominic. Easy as 123 Thanks again! -John read more

From the Manager to the sales person Chris I recieved quick, attentive, and excellent service. The day of pick up Chris was on top of everything. A great ending to a journey that began in 2019. The owner cares about his customers and I know this by who he chooses to lead his company. Adom the Manager is accessible, professional, informative and updated me throughout my journey into my new C8. He was kind and genuine when meeting my family on several occasions. The secret to making a customer feel welcome is to welcome those he cares about. I make sure my clients family and friends are greeted and comfortable as a first priority when I meet them. Adom gets this and is a true leader. Thanks gentleman for the ride, she's a beast. read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

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I have been in the market for a new SUV for several months and I reached out to multiple Chevrolet dealerships in the area to purchase a new Traverse. Responses were mixed from misleading to refreshingly transparent. Kevin was the latter and offered competitive pricing without any conditions. He also did not insist I come in for their best price and was happy to negotiate by phone and email. When I arrived, the Traverse I wanted was waiting for me in pristine condition in the showroom. I arrived anticipating stressful negotiating and difficult financing. Instead, Kevin was immediately empathetic and took great efforts to ensure all my needs were met. I also met with Alex for financing, who was easy to work with and straightforward. I am very particular and they never once questioned my concerns. While waiting for my paperwork to be processed, and my new car to be gassed up, detailed, and sanitized; I met Matt Lanning, the Sales Manager also stopped by to introduce himself and thank me for my business. I appreciate the level of service I received from Kevin Saavedra, the Acquisitions Manager and from Alex Said, Finance Manager. They were very personable and are as real as it gets. They held up their commitment to my satisfaction and ensured I was comfortable with the features of my new Traverse. As a loyal Chevrolet owner of 30 years, I highly recommend Tracy Chevrolet. If you are in the market for a new car, you should definitely consider making the trip to meet the awesome Sales Team here. read more

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I drove to Tracy Chevrolet late Friday evening and met up with Walid! He had the BLACK Cadillac ATS waiting and ready for me. I took a nice test drive around town and it was super sporty, fast and luxurious!!! There was no way I wasn't going to take my DREAM CAR HOME! He asked me about my deposit and I told him I only have my 2001 Toyota Corolla for a trade in. Next thing you know instead of treating me like a broke homeless guy, and asking me for a large down payment. Since my credit is so so. I was driving off in my 2018 CADILLAC ATS!!! Go see Walid at Tracy Chevrolet you will not be disappointed!!! read more

Tracy Chevrolet - Dom's Cadillac ATS! - Car Dealers Near Me - Tracy, California

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Tracy Chevrolet is the place to buy a car or truck in the valley!! Fernando, Teddy & Ramill were awesome!!! They actually made our truck purchase enjoyable!! thank u so much guys!! excellent service & reasonably priced vehicles! such a good experience read more

Another good review from me for Todd in the service center at Tracy Chevrolet. I hope I don't need to come back for more repairs, but if I do, I'm asking for Todd. read more

I got pre-approved through Capital One and saw a car I was interested in for my commute. I called the Dealership and within a few minutes I got a personal video of the cute little Chevy Spark from Aiden. The car was so much cuter in the video. So I called and made an appointment with Aiden and we went down to the dealership. Since I was pre-approved it was the fastest, easiest, process of any car ever! I hate car buying because it's usually time consuming and stressful, but not this time! I actually enjoyed my time there with Aiden and Mike who did the financing stuff, they are such great people. I will definitely be back for future car purchases. Thank you Aiden, Mike, and Tracy Chevrolet! read more

Our salesman was Chris Morri. This guy is the real deal. He was straightforward, professional, and had a great personality. He made the whole car buying experience fun because of his sense of humor and sharp wit. We would highly recommend asking for Chris if you are in the market for a vehicle. He is very responsive to e-mails and inquiries. He was also very hands-on the whole time which we truly appreciated. read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

Tom at Tracy Chevrolet is simply the best car salesman! We has been looking for a Toyota Camry SE! It was 105° outside so Tom pulled the car way up into the shade for us! Talk about great customer service! We went on a test drive and when we returned, we began to start the paperwork. Tom was so kind, went over every detail with us and was very thorough in answering all of our questions! If you are looking for a vehicle, do yourself a favor and go to Tracy Chevrolet and ask for Tom! No hassle! Just good business! read more

Tracy Chevrolet - New Car! - Car Dealers Near Me - Tracy, California

We had a great experience purchasing our used Ford Expedition through Tracy Chevrolet. We were coming from Orange County, and buying a used vehicle from long distance can be stressful to say the least. Kevin, Poonam and the team made our experience as seamless as possible. We were in and out of the dealership within 2 hours. Kevin was knowledgeable of the vehicle and able to help us with any questions. Mike in finance was a big help as well who saved us time working through a small snafu on our credit application. We are very happy with our purchase. read more

Alex , Tom , and the rest of the team here are about as helpful as a brain dead cockroach . bought a corvette from here that almost killed me the first day driving, going 70 mph on the high way and out of nowhere my car swerves/jolts left and right almost crashing into the semi next to me. it also jammed 90% of the time trying to shift to first gear and didn't operate in 3rd gear a handful of times due to its horrible tramission . wasted 3 hours on a dead battery after buying as well and had a faulty stereo system . save your time and go somewhere they sell cars in the condition it says they're in, where they follow through on promises and care about the customer, not just money . read more

Purchased used cars all my life, but not this time. I purchased a brand new Chev Silverado and Tracy Chevrolet made the process smooth and easy....no BS, no pressure, all service. Thanks Jose & Angelo read more

Ask for FERNANDO!! I purchased a Bolt EV last Sunday. Wow, was I lucky to get Fernando as my salesman. To start, my son called in to ask a question about the car which he was able to answer on the call right away, then my son asked him to text me so we could connect. When we got there, we met Fernando. What a nice person! So funny, knowledgeable about the car, direct, and so personable. I trusted him and he did not disappoint. No dog & pony show. Easiest and quickest car purchase ever. Thanks Fernando!! read more

I contacted this dealership through TrueCar online. I was fortunate enough to be helped by one of their salesman, Tom through this whole process and I cannot thank him enough in making my dream car purchase come true. Being a Military Veteran myself, I truly appreciate Tom's honesty and attention to detail. He was reasonable and made the process as smooth as a whistle. I told him what I was looking for and advised him that I was already pre-approved by my lender. We negotiated the price prior to me seeing the car in person since I live over 70 miles away. We went for a test drive the next day and we made the deal right after. If you're looking for a vehicle from this dealership, make sure you ask for Tom to help you out. His knowledge, integrity, and exceptional customer service made this purchase stress-free and an extremely easy one. read more

Leased a 2024 chevy Trax a few days ago, & loving it. Thanks to Kevin Saavedra for making the process quick and smooth, and his persistence to find solutions after bank rejected my application due to credit issues read more

Today, we purchased a 2015 tundra and I couldn't be happier with how smooth it went. We called last week and a salesman Dominic Leyva was super helpful and knowledgeable. We weren't able to come last week but made it out today and we are very happy with our purchase. Once again, thank you for helping me with my car purchase and making it a positive and stress-free experience. I am sure you will remember my name and that I will be asking for your help again in the near future. read more

My Husband bought his Courvette in for a service and detail this last week. We only just noticed today that the protein bars I had left along with a few other things in the passenger side door are gone. Did someone get hungry? This is the second time this has happened, the first time was when I bought my Camaro in. Needless to say I am not happy. Not only that but the main reason Hubs bought the 'vette in was because the Oil was low (10%)... they didn't even bother to check and fill it up. Staff are really friendly but come on now. read more

TOP NOTCH CUSTOMER SERVICE! I was not completely satisfied with my initial service and I wasn't sure anything would be done about it but boy was I wrong. After the dust had settled the Service Manager Sam Balanon had reached out with concern about my experience. There's not much else I can say other than WOW! I dropped my vehicle off to have it tended to and I couldn't help but smile when I saw my truck. Sams main goal was not my positive review or his yelp status. He genuinely cared about making things right and keeping an open line of communication at all times. Safe to say ill continue bringing my truck here solely because Sams effort and the quality work performed. Thank you Sam! read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

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I found a Truck through a Car app and requested more information. Chris with Tracy Chevrolet responded to my inquiry. We connected and he provided all the information I needed about the truck, he even FaceTime me to show me the truck. Long story short, we met the next day and Chris went above and beyond to show me the Truck I was interested in as well as a couple of others similar to what I wanted. He was very professional. I would definitely recommend Chris and Tracy Chevrolet as the level of customer service was phenomenal. Thank you Chris! read more

Tracy Chevrolet - Us & Chris with our Chevy Silverado from Tracy Chevrolet - Car Dealers Near Me - Tracy, California

Chris Morri was are car sales man and he was incredible!! Very nice, great customer service! He went out of his way to give us the best value for our trade in. Also made sure we new everything about the new car we were wanting to purchase! He worked well with us making sure our experience went smoothly! This is my second car purchase with Tracy Chevrolet and I definitely recommend them! read more

Tracy Chevrolet - A picture with Chris our sales man after we purchased the vehicle. - Car Dealers Near Me - Tracy, California

I found a car through a search that led me to Tracy Chevrolet. I was greeted by Chris Morri who was very helpful in answering all my questions and concerns. He was very professional, courteous, and transparent. He also provided me with an estimate of what to expect as I went through the application process. The deal with my trade in was beyond my expectation. If you're in a market for a new vehicle, I would highly recommend you ask for Chris at Tracy Chevrolet. You won't be disappointed! read more

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Chris and everyone over at Tracy Chevrolet made getting my first truck easy and enjoyable. The facility and showroom were very nice and clean, water and snacks are available. The waiting room was also clean and comfy. Chris was very kind and helpful, he was able to answer all my questions about the truck. All the employees were very friendly as well. All in all, they made buying a car a pleasure. Would recommend to anyone to come here and buy a car! read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California

Don't waste your time with this dealership, total bait and switch scammers. Was watching a Camaro on THEIR website(not a search site) for about a week. It was listed at MSRP the whole week. On Friday night I noticed Chevrolet was offering a $750 cash allowance on purchase of any 23 model Camaro, so I decided to appraise my vehicle online for trade in at this dealership. Trade in offer was lower than I expected, but this is never a surprise. Saturday I was looking at the same car on their website (still debating and still priced the same), when I received a call from Sierra, the sales manager. Told her I wasn't too impressed with the trade in offer and I would really have to fall in love with the car to buy it. She agreed the trade in price might be a bit low (on my rare 2013 BMW M3) and wanted to get me in to further evaluate my trade and possibly make a deal happen at the advertised price($750 below MSRP). Fast forward to the next day (Father's Day). I pull up to the dealership for the appointment with my car, wife and teenage kids, ready to buy a car. I go into the showroom and tell them I have an appointment with Sierra. While I was waiting for her, I took quick a look at the car on the showroom floor, it did not disappoint, at this point I'm really ready to buy. The dealership window sticker still showed the MSRP sale price(any dealership that has a markup on their vehicles will state said markup in the window sticker. I have bought many high demand vehicles with dealer markup, so I know this). Then I notice in the driver side corner of windshield there was a random piece of white printer paper that said $5000 markup. Moments later Sierra comes out from the back to meet me. We greet each other, and I asked why the random paper said $5000 markup. She told me,"That's been there since yesterday". "Yesterday? Just after I scheduled this appointment?" She had no reply, except it is because the rare 1LE option package on the car. That option was on the car when they received it from the manufacturer. It was on the car long before they ever printed their window sticker to sell with no markup. That option was on the car when they advertised the price across the entire internet, including their own website. That option was the only reason I reluctantly setup the appointment, knowing I would be taking a loss on my BMW. It wasn't until they thought they had a fish on that they threw a random piece of paper on the window stating a $5000 markup. This was an extremely obvious bait and switch. There was not even attempt to be sneaky about it. Could have at least printed a new window sticker so you could say the advertised price was a mistake. Random piece of printer paper, WTF? read more

would recommend to anybody looking for a new car great place! ask for Cole he is great.

Chris Morri for the win! This was the 2nd truck I had purchased from him and I could not be happier. The process was smooth and Chris did whatever he could to get my deal done in a timely manner. He was super helpful and great to deal with. Two thumbs up. read more

Tracy Chevrolet - There she is!!! - Car Dealers Near Me - Tracy, California

I had a great car buying experience at Tracy Cheverolet. The salesman Chris was very knowledgeable and helpful. read more

Tracy Chevrolet - Car Dealers Near Me - Tracy, California