1. Tracy's Nails 21

    1. Tracy's Nails 21

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    San Jose, CA

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    Tracy's Nails 21

    4.9 (37 reviews)
    Open 10:00 am - 6:00 pm

    Services - Tracy's Nails 21

    Manicure

    Manicure and pedicure

    Nail fill-in

    Tracy's Nails 21 Photos

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    Recommended Reviews - Tracy's Nails 21

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    Gel Manicure - stunning!!
    Shelly K.

    Tracy is amazing!! I have been going to her for 4 months now, and I wouldn't trust anyone else with my nails. Not only is she incredibly artistic and has every color option available (I have gotten both dip & gel), but she really listens to what you want and is the sweetest, most thoughtful, and caring person to talk to. Not to mention, she's accommodating for my schedule and is always on time. It is such a treat going to see Tracy, and the best part is that her spot is just for you! It's always quiet and never smells like chemicals. I always leave my appointments happy, relaxed, and excited to show off my new set. I always get compliments too, for weeks after! I couldn't recommend her more.

    Marble/rose quartz inspired
    Nicole S.

    Not sure what's going on with Yelp itself and why they're hiding Tracy's amazing reviews.. but this is definitely a 10/10 nail salon! I've known Tracy for about 4 years now and she's one of two people in the South Bay that I trust to do my nails. It's a small shop where she'll give you 1-on-1 attention for any service that you book. I've been getting gel pedicures and dip powder manicures. I'm always more than happy with the designs that Tracy is able to accomplish on my nails! She's very gentle and detail oriented with designs.

    Nails featuring kitten
    Daisy Z.

    She's done it again. Look at them nails all natural. Will never not come here. She's a vibe. Parking is great. Love

    Natalie X.

    I personally love going to Tracy because its intimate- just you. Love the calming sound of the water and being able to relax during my self care time. She is so kind, and flexible! Also, im usually a long acrylic kinda girl but needed to take a break because my nails were so weak. Look at these nails, natural with just dip powder. And its been about 2 months. I love em

    Natural Dip Manicure
    Nicole M.

    I would give Tracy 10 stars if I could! I don't trust anyone else with my nails. Tracy's work is consistently everything I ask for! Tracy is super kind and easy to talk to, she makes suggestions for different colors and designs and makes sure to check in during the process to make sure you're satisfied. My natural nails have never felt healthier. Book with Tracy you won't regret it!

    Another Beautiful work from Tracy Pham One of my excitement these days is to visit Tracy for some pamper time. She absolutely deliver the best deluxe pedicure, and of course her nails work is fabulous. If you're not sure of what colors you want she will help you choose colors to your liking. Got a brand new set with Tracy this time, and I Love it

    Dioceline Z.

    I'm so glad to have found Tracy , she's the sweetest and gives amazing service, and I love her work. My nails have never been better because of her high quality products. She's so attentive and talented, it's worth waiting for her because coming to her salon is a very relaxing time.

    Tracy is the absolute best. I came across her business after being referred by a friend. I have had a really hard time finding a good nail tech in the Bay Area that is professional, timely, and detail oriented. Tracy not only met these expectations, but she has raised the bar. She is an extremely talented nail artist, I always have very elaborate design ideas and she makes sure to pay attention to every little detail and ensures that I am happy with the result. From nail shape, color, design, etc. she is very meticulous and checks in throughout the process to ensure she's meeting your ask. Also, my nails have never been healthier. Tracy uses non toxic & gentle products to preserve the integrity of your natural nails. I no longer need tips on my dip sets, my nails are strong, long, and healthy. She is very fair and transparent with pricing, and always takes the time to ensure her customers are happy. Tracy is also an independent business owner, she works very hard and her work is empowering and inspiring. I will support her as long as I live in the Bay Area. Thank you Tracy!

    Dip powder on my natural nails- lasted me 3.5 weeks

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    Ask the Community - Tracy's Nails 21

    Review Highlights - Tracy's Nails 21

    I've been going to Tracy consistently for the past 3 years, and I can honestly say her dip nails are top-tier.

    Mentioned in 5 reviews

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    Amy's Nail Lounge

    Amy's Nail Lounge

    4.5
    (320 reviews)
    2.0 mi
    $$$

    Walked in for a pedicure and Amy was so nice! She did a simple French tip but it came out so good!…read moreWill definitely be back!!

    TL;DR: My big toes were messed up 3x and instead of taking accountability, the owner blamed me for…read morechoosing regular polish--a service she provides. No refund, no solution, and deeply unprofessional behavior. *~~ Service Overview & Pricing I booked a same-day appointment that the owner accepted. I requested: * #108 Gelixir purple gel polish + acrylic fill manicure * #108 Gelixir purple regular polish + basic pedicure The owner upsold heavily throughout. I even let her do extra work on my pinkies to build rapport. Total: $81 Tip: $15 (tipped before the service was completed) She opened the shop ~5 min late despite accepting my 9:30 AM appointment, & complained aloud, setting the tone for our session. *~~ Where Everything Went Wrong 1. First Mistake Toe spacers were applied after polishing but before the paint was dry, immediately smudging the big toe. 2. Second Attempt They only partially removed the polish to "fix" it. Because the initial coats weren't fully removed, the application was thick and uneven. After 40 minutes of "drying," the nail dented and the texture caught the lip of my shoe, scratching again. I told them I still had time if they wanted to properly redo it. 3. Third Attempt A kind staff member accidentally damaged the other big toe while helping me into disposable sandals. At this point, my toes had been ruined three separate times--all due to staff actions. *~~ The Owner's Response When I asked if they could use gel on the big toes (since the mistakes were theirs), the owner refused and claimed: 1. The colors "wouldn't match." 2. Gel and regular polish can't match--despite the Gelixir palette offering both and my manicure proving otherwise. 3. That because I chose regular polish, the outcome was my fault. She repeated this many times. 4. That regular polish takes "hours to dry in cold weather," something she never mentioned and is simply not true. By then I had been there from 9:30 AM to 12:20 PM, and the pedicure was the first service we started. *~~ Escalation & Unprofessional Conduct When I calmly asked for a reasonable fix (or at least accountability for my time), the owner became rude, defensive, and dismissive. She offered: * No refund * No partial refund * No refund of my tip * No solution She repeatedly told me I could "leave if I didn't like it" while her staff was trying to help me with bare toes. Instead of accountability, she lectured me with constant "you" statements and kept shifting blame. I stayed polite and attempted to de-escalate, but she kept escalating. My friend who was with me also felt the owner was short, judgmental, and rude from the beginning. As a Filipina, I'm familiar with cultural bluntness--this wasn't bluntness. This was aggressiveness and unprofessionalism. *~~ Service Quality & Safety Concerns * They used a pumice scrubber on my inner ankle bone, leaving raw skin and micro-cuts. * The owner drilled harshly on the sides and cuticle area during my fill, causing irritation and cuts. When I said "ow," she told me I "needed lotion." (I regularly moisturize; the issue was her technique.) * During upselling for designs/gems, she asked about two fingers. When I agreed, she worked on the wrong fingers, insisted I said "all," and did the same thing to my friend. * Despite her picking my friend's shade, she acted annoyed when we asked to see it on one toe. Odd behavior throughout--there's truly no winning with her. *~~ Final Thoughts Based on quality alone, this could have been a 2-star experience. But the owner's behavior makes it a 0-star experience. Earlier, she told me her business struggles with retention but has some regulars. Now I understand why. The recurring reviews about poor customer service suddenly make complete sense. Even her responses to negative reviews show the same pattern--confrontational, defensive, and unwilling to take responsibility. It's impossible to relax when the owner is hostile, unaccountable, and provides no customer care. This was my first time going (only to accommodate my friend's work schedule) because in theory the 9:30 AM start time is competitive. But honestly, you're better off walking one minute over to Winchester Nails, which is actually my regular spot. I'll never cheat on them again.

    Photos
    Amy's Nail Lounge
    Amy's Nail Lounge
    Amy's Nail Lounge

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    Kitchen Nail Bar - Coleman

    Kitchen Nail Bar - Coleman

    4.6
    (2.1k reviews)
    1.0 mi
    $$
    Committed to satisfaction
    Boutique

    Lisa and Tanya are both amazing! I get my nails done pretty regularly, and I usually don't mind…read moreseeing a different tech because everyone at Kitten Nail Bar does a good job, but these two have officially won me over. Tanya is incredible with nail designs. I've brought her some ideas that weren't exactly simple, and she always dies a great job. Every set turns out even better than I expected, and she absolutely N it every time. (Sorry...I had to ) Lisa gives the best pedicures. She's so gentle and always checks in to make sure you're comfortable. I've had pedicures in the past where the tech was a little rough or even nicked me, so I really appreciate how careful and thoughtful she is. She makes the whole experience relaxing instead of stressful. I honestly can't recommend them enough. They're both so talented, and I'll definitely keep booking with them!

    Great welcome even though I keep goin in as a walk-in. I've never waited pretty than 20 minutes and…read moreI've gone in in the evenings and weekends. They have complimentary tea and water while you wait. I only have experience with Sammie and Taylor. Both ladies are very professional and make me feel comfortable about asking for changes and fixes while they're doing my nails and considering all the pictures I show them. Shout out to Sammie for going back and forth all over the establishment to male sure she got the colors right for my pride nails (picture with rainbow nails). Shout out to Taylor for helping my vision come to life for my Mexico World Cup nails (picture with the soccer tip, cactus, and red and green). I can't wait to go back with a new design idea

    Photos
    Give MOM GIFTCARD of Serenity
    Give MOM GIFTCARD of Serenity
    Happy Mother's Day at Kitchen Nail Bar
    Happy Mother's Day at Kitchen Nail Bar
    Happy Mother's Day at Kitchen Nail Bar

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    Happy Mother's Day at Kitchen Nail Bar
    Rose Bloom Nail Spa

    Rose Bloom Nail Spa

    4.2
    (30 reviews)
    1.1 mi

    Came here 3 weeks ago for a gel mani and pedi. My tech was really nice and did a great job! I love…read morethe color I got and the style is magnetic cat eye! The staff overall are very kind. While I was here, an elderly lady was getting out of the car with the assistance of a man with her and one of the ladies here went out to help her get up onto the curb then into the salon and into the pedicure chair. She was a taking small steps and def needed the help. The only downside would be the parking. They're in a small lot with other stores and parking fills up very quickly!

    Avoid this place if you value your time…read more I had a 10:30 AM appointment for a manicure and pedicure and arrived on time. There was only one nail tech working, another customer already waiting, and no one even bothered to check my appointment. I was just asked what I wanted and told to sit down. That alone told me everything. I waited about 15 minutes before being seen. The pedicure itself was fine, but while I was sitting there, more and more people kept coming in even though existing clients were not finished. It was obvious they were overbooking. After my pedicure, which was not even completed since my toes were not painted yet, I was told to wait another 25 minutes. At that point it was already close to noon. I left briefly to grab coffee and came back at 12:35 PM. They still were not ready. I ended up waiting about an hour, not the 25 minutes I was told. My 10:30 AM appointment did not end until 2:00 PM. That is 3.5 hours. I even told them to skip painting my nails just so I could leave sooner, and it still took that long. At checkout, I said I would not be paying full price due to the excessive wait. One staff member was apologetic, but another stepped in and insisted I pay full price, clearly annoyed that I even asked for a discount. Only after pushing back did they take 10 dollars off. I paid 105 dollars for a 3.5 hour appointment that was not even fully completed. This place is disorganized, overbooks aggressively, and does not respect customers' time. A 10 dollar discount for this experience is honestly insulting. Would not come back. Would not recommend.

    Photos
    Rose Bloom Nail Spa
    Rose Bloom Nail Spa
    Rose Bloom Nail Spa

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    Coconut Nail Bar

    Coconut Nail Bar

    4.6
    (101 reviews)
    0.5 mi
    $$

    Went in to get gel pedicure and regular manicure. Possibly the worst manicure I have ever had. She…read moreused a really coarse file so the edges of nails are really jagged and rough. My cuticles do not look like I just got a manicure... Basic pedicure was done with hand soap, he cut my toe while removing the old gel. Cuticles don't look great. The salon did not look clean. There were cut nails and nail/polish dust all over. Really uncomfortable experience. Had higher hopes since the reviews were good. Bummer. Edit: the file used to remove the gel polish was not the issue. After they cut the nails, they filed them so poorly so that the edges of nails were jagged and snagging on everything. Never after removing gel has this been an issue.

    Good experience with a relaxed vibe I visited Coconut Nail…read moreBar over the weekend for a mani-pedi combo. My appointment was later in the day, and surprisingly, there were no other customers. The salon is a long, narrow space with updated, trendy, and clean decor that creates a very relaxed vibe. I chose a regular manicure and the Coco Passion Pedicure. The manicure was basic. My nails were shaped alright, though I honestly think they looked a bit better before the service. The pedicure was average. One of my favorite parts of getting a pedicure is the massage chair. This one was comfortable, except for the attached head and neck pillow. It sat at an uncomfortable position for my height. I could not adjust it myself, but to be fair, I did not ask the staff for assistance. The staff members were courteous throughout my visit. Overall, it was an average experience. For logistics, I found parking easily on a nearby side street. This spot would be great for a friends' meetup, especially since you can grab drinks and lunch afterward at the restaurants just a few doors down.

    Photos
    Forest green winter nails by Christina
    Forest green winter nails by Christina
    Coconut nail bar
    Coconut nail bar
    Thank you for pretty nails!

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    Thank you for pretty nails!

    Tracy's Nails 21 - othersalons - Updated July 2026

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