Awful. Asked them to inspect my tire upon a routine service as my Bluetooth tpms was indicating an issue. They said everything was fine, tires were rotated, no issues. My Bluetooth changed from right rear to right front, same issue, same low pressure. Once I got home I found the issue- a screw in the tire! One would think that an inspection would cover this. I wonder what else was inspected that well. Never again. Called and spoke with the service manager when I got home. He seemed indifferent and suggested I might have gotten the screw on my way home. No apology whatsoever. Extremely rude and did not seem interested to keep my business. That's fine; I'll take it elsewhere. read more

I went in as a result of my air condition not blowing cold. Service performed a diagnostic exam and determined an AC hose had a minor leak. I was quoted $650 - to replace a "hose"? It is not even a mechanical part! I took my business elsewhere and after they diagnosed it they found the same problem and quoted me $112 which included parts, labor, and the recharge of freon. Don't let the service team rip you off. I understand working on commission but treat your customers with some form of respect. read more

My husband and I were a bit discouraged after visiting a few KIA dealerships and not getting the deal we wanted on a used Kia Optima (does anybody want to sell a car anymore?). We were about to just scratch the whole idea of getting a new car because it had been so difficult. Then I saw an Optima come up on Universal's lot that was priced perfect, this was going to be the last attempt on purchasing a car, if it didn't work out then I was done looking for this year. Universal didn't disappoint. I was so pleased with Universal's friendliness and service, our sales rep, Alexis Ramos was great. I have had Hyundai's in the passed and always pleased with the dealerships, I just wish that the KIA dealerships around central Florida would step up their game. If I didn't like the KIA car more than Hyundai cars I would go back to Hyundai for just their service alone. read more

Universal Hyundai - Car Dealers Near Me - Orlando, Florida

Typical old school used car type dealership. Read the reviews before you even waste your time here.

WORST CUSTOMER SERVICE EVER !!! Carolina & Madison do not know how to follow up with their potential customers. Because of their lack of customer service and not able to respond to my request for an out the door price i purchased my KONA from Holler Hyundai. Think twice before you deal with Universal Hyundai. Terrible customer service !! "SHAME ON YOU" LA read more

Let me start out by saying I am a very hesitant person when it comes to big purchases. My family needed a new van because we have a disabled member who really needs the transportation. I did some looking online and found a van I really liked decided after much contemplation to go in . Well , I sent my husband . I stayed in the van with our son . Jason , Jason Jason Jason was awesome , very kind, practiced social distancing professional didn't pressure sell just wanted to see what it was he could do for us just over all a pleasure . Well , we purchased the van with Jason's help and the rest of the kind staff . Thank you all for your assistance it was a pleasure doing business . read more

I tried purchasing a car online based on an advertised price on their website. System kept changing the price so I setup an appointment for the following day. When I arrived for my appointment i was told that the advertised price was a mistake. The price was incorrect and so was the car. The car turned out to be used. I accepted the excuse and was told that they would reach out to the general manager and try to work out a deal for me. Never heard back from the sales person. Never heard back from a member of management. Very poor service. Very disappointed. read more

Universal Hyundai - False advertising. - Car Dealers Near Me - Orlando, Florida

Three days wasted attempting to complete a deal on a Hyundai Accent. Was pawned off to three different people who had no clue what they were doing. We were lured in with Internet Pricing and the $3500 Cash for Clunkers program. After three days of trying to submit our a paperwork we were finally contacted and magically the car price escalated by thousands, as well as the monthly cost increasing from $198 to $350. Mishandling from the bottom up. John Booth who claimed to be the Store Manager got involved, left a message for us, and minutes later when I called back he had left for the day. Never heard back from him. Like I said, no follow-up. Take your hard earned money elsewhere my friends. YOU deserve better! read more

I've been to the service department 5 times and each time there are issues. Called the day before to make sure the tire needed for my car was in stock...they stated yes and we made an appointment for the following day. After waiting 1.5 hours the service department stated they did not have the tire in stock. This place is extremely consistent regarding bad service. They do not care about you...this is my warning to all...do not use their service department. I think giving this even 1 star is too good for their service. Thanks GL read more

Like always I come for service and this place really sucks! They never resolve your issues with your car DON'T GO TO HYUNDAI

I was having an issue with my Hyundai genesis where my hazard lights would come on randomly and couldn't be turned off by pressing the hazard switch or turning the car off. They could only be turned off by unplugging the fuse that sends the current to the headlights and hazards. I called Universal Hyundai to set up an electrical diagnosis for my issue. I dropped the car off Monday April 1st and was quoted 5-6 hours to get a possible solution. I had to call at the end of the first day to get an update on my car because no one had reached out and was told it hadn't even been seen by a technician. I called on the second day and was told the same thing. I called again on the third day and was told it was being looked at but was taking a while. I called on the fourth day and was told the same thing. Finally on the fifth day they reached out to me with a solution to spend $1,670 plus tax to replace the a/c head unit. This whole time I wasn't offered a rental car because my 2012 car was too old to warrant a rental car from the dealership even though they should have waived that rule since it took five days instead of 5 hours to diagnose. Nor did they waive the diagnostic fee for taking so much longer than quoted even though I was without a car for a week when I work full-time. When I went to pick up my car it took 45 minutes for them to bring my car around to the front and when I got in my car I noticed the hazard switch in the dash was broken and no longer sprang back out like a car switch should and did properly before dropping off my car. The service worker Caleb who was helpful throughout this process was busy so I spoke with the service manager Greg Gilbert to come look at the damage they had caused. He was condescending and spoke to me as if I was a child while I showed him the issue and claimed "there no proof that this switch wasn't broken before they received it for work". I then showed him a video from March 28th where I explain my issue with the hazards and in the video you can see me clicking the hazard switch normally and it was clicking in and out perfectly. Even after showing him the video he said there is nothing they can do to fix this because they would have to replace the entire head unit (which is what they diagnosed as the issue) since they can't buy the hazard switch on its own. They wouldn't offer to repair the piece that they broke while diagnosing the car and didn't even offer me my $99 back for the diagnostic fee. So now I have my car back with an extra piece that is broken that wasn't that way before I dropped it off. I do not recommend anyone to take their car to Universal Hyundai for any servicing especially when I was treated the way I was by their Service Manager Greg. I am extremely frustrated with the process and the outcome, and it feels like a huge waste of time and money. read more

**** B U Y E R B E W A R E**** The ratings here are not surprising . I recently was in the market for a new Hyundai. I was to trade in a vehicle which left me a positive return for my trade. I had already made a deal with Hyundai of Central Florida (Highly Recommend) I decided to visit Universal Hyundai and was not impressed and ended up walking out based on the low ball offer and their desire to use magic math and haggle even after I requested they not. The salesman (PABLO) sent me an offer I could not refuse via text and assured me it was a solid "Done Deal". I walked away from the other deal only to have Pablo cease communication and not return phone calls. Clearly Pablo couldn't push through what he promised. I contacted Hyundai of Central Florida, apologized for trusting a dealer known for a lack of trust. Shame on you Universal Hyundai, Pablo and your lack of ethics. Do yourself a favor go to Hyundai of Central Florida or any other Hyundai dealer to prevent this from happening to you. I have contacted Hyundai consumer affairs and begun a case against Universal Hyundai and salesman Pablo. read more

The sales team did a great job and made a quick transaction ossicle with my trade and purchase of a barely used Tucson. Jonathan and Jonathan worked on getting me what I needed for my trade which made happy. This is my 3 rd vehicle from the dealership and I will be back. read more

Terrible attendance. From the seller to the financial. I went to the store 6 times and the salesman and manager disowned everyone. I do not recommend. A unique being is kind Mr. Roberto who deserved to receive all possible stars if he could only analyze him Look for another Hyundai read more

I left my car for service and my car came back missing the wheel covers. Also they charged me a $52.00 fee that was not showing on my quote.

overall had a great experience, as far as car dealerships go. Carlos C. was awesome! knowledgable and thorough.. thanks for all of your help! read more

Brought in my 2014 Sonata for some problems that have been causing a headache for a while. Luis was my service advisor and he was absolutely wonderful. He was easy going, friendly, informative, and helpful! The service technicians did a phenomenal job and solved all the issues I had. Couldn't be happier with my experience here. read more

Find another Dealership. Salesperson will not follow through, and you'll be waived off by the sales manager. Customer service follows the same principle... Issue was as simply providing automobile floor mats which were not available at the sale of the new Hyundai. How would Universal Hyundai treat a customer on a warranty or other larger issue....... again, find another Dealership. read more

I just purchased a '19 hybrid, my salesman, Eric R, went all out to get me the car I wanted, plus they gave me a very reasonable offer for my trade-in. All in all I say it was a good experience, considering it is a car dealership (not devoid of the usual pressure to sign for the car right now, which did happen but I'm the buyer from hell). I would definitely recommend Universal and Eric R. read more

Alexandre Guarino was an outstanding salesman. He was very pleasant to work with. Before arriving, I had found a few cars online that I wanted to test drive. Alex took me on the test drive and I found the one I wanted. As we went over the monthly financial information, Alex was very thorough and helpful with making sure I was comfortable with the monthly payment. Overall, I was extremely satisfied. I had purchased from Universal Nissan in the past. I am extremely satisfied with this new purchase as well. Great job Universal Nissan! Happy Customer, Judy Golden read more

Was lied to about my repairs on my FIRST service here on my new car. Service advisor Andres Garces provided the worst experience I have ever had at a service center. I will never go back. read more

I bought a Nissan Leaf from Chris Green and he provided exceptional service!!! He is very knowledgeable about the vehicle and answered all of our questions without hesitation. He certainly went above and beyond! Switching to an all electric vehicle has been quite the learning experience but we love it and are so excited to be using less gas and producing less exhaust on the roads. Hopefully Chris will still be working when it's time for our next cars for the kids! Thanks so much Universal Nissan! We are happy customers!!!!! read more

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I was looking at the Hyundai Santa Cruz as a possible next vehicle. I was at Universal Hyundai last Saturday but none were on lot. Salesman said come back on Tuesday/Wednesday when truck brings in more. Today I asked sale online and they said yes we have 2. So I drove thru awful traffic to get there. Had to wait on another salesman to which he said they had none. I was pissed so I said that was BS to bring me here under false pretenses. The guy LIED. This salesman said I shouldn't be angry with him because he didn't do it. WTF!!! You represent the dealership so it doesn't matter a name. I have 3 Hyundai at home. I said I will never buy a vehicle or service from them again. He said fine,they'll be fine with out us. Never again, and women remember everything. So this was my experience so pass it around Orlando. read more

They helped even when I just walked in. Showed, test drived three units. Gave me good money for my trade in clunker. Got me reasonable financing terms even when ny credit is not the best. And walked out with a new 2020 Nissan Kicks. that rocks. Try them out. Highly recommended. read more

Dealers are stealers!!!! (Especially Universal Hyundai) I have been a customer of Universal Hyundai since 2016 when I first purchased my car at their location. Fast forward a couple of years to when my car began having issues, I was always treated as if I was incompetent, maybe because I am a woman and they assume I am not educated on my vehicle or how cars work. The customer service from the moment you call to have an appointment is absolutely unprofessional. The receptionist seem to be hurried and not very polite. Once you finally jump through the hoops of dealing with the receptionist and you are scheduled for an appointment, get ready to wait HOURS at the dealer for a simple job. It almost seems as they overbook themselves. Not only are you waiting for long periods of time, but if you are a woman I would not recommend bringing your car for service here. There are always "other issues" with your car. They fail to explain to you how, and why this happened, as well as they fail to inform you of the cost of the repairs PRIOR to them beginning to work. It's almost as if you have no choice to take your car somewhere else. They charge outrageous prices for things that are an easy fix at home if you have the right tools. Another thing is their warranty is an absolute scam, do not believe the 100,000 mile warranty believing everything is covered because you will come at 61,000 to be surprised that a small repair is not covered. Also, if you have a check engine light on, and the problem of the car is something that's out of warranty BEWARE OF THE STEALER FEES for a diagnostic test. They will tell you if you have your car repaired with them you do not need to pay the diagnostic test fee, but if you chose to take your car elsewhere to be repaired then their will be a $70 fee. It amazes me that after four years the service seems to get worse and worse. Please be cautious before bringing your car for service here, I suggest doing research on other alternatives for repair shops, even other Hyundai locations. read more

The internet sales manager is a total tool. I like how the company threw him to the internet buyers, he must get a hard time making any sales. Nevertheless he is an amateur at sales and is inexperienced. Get off your high horse buddy, you don't make that much to be working at Hyundai lol read more

Went in late on a Friday night just trying to do some comparison shopping, as I had totaled my car earlier in the week. I got a hard sell almost from the start. They were very intimidating and didn't want to let me leave even though I explained multiple times that I wasn't planning on buying that night. Sure, I could have left if I wanted to but they kept pushing. I ended up buying a car that night (which ended up being a good deal -- I shopped it around the next day out of curiosity). They sure know every psychological tactic in the book to pressure people to buy. I took possession of the car that night with plans to return Monday to finish the paperwork. When I returned, my original salesman wasn't in due to a family emergency. That's understandable. What isn't understandable is that I had to wait 14 minutes for them to find someone else to help me. At the end, I mentioned that there was an issue with the car: the lock/unlock button on the driver's door wasn't working. My new salesperson told me to take it over to the service department and they'd take a look at it. When I got to the service department I was told that they didn't have any openings and I'd have to make an appointment. The first opening was two weeks later. Simply unacceptable. Not being able to get a car fixed that was broken when it came off the lot for two weeks is mind blowing to me. I shutter to think how the dealership will take care of me for the rest of the time I own this car. read more

If you know what you are doing it may be OK to shop Universal but make sure you do your research first and be prepared to play the back and forth game. I'm inherently against any dealer with a grands worth of dealer added "options" - more so when it includes wheel locks already on the vehicle! From first offer to the one I walked away from (2 an hour later) they dropped $9,000! They still ended up $1,000 higher than the offer they would "beat" and next time I won't waste my time here read more

Update: It was quite a fight to get them to cover the diagnostic fee & took 2 months to get back to be seen. They did eventually cover the diagnostic fee. They said the GPS in ou r stereo went out & the entire stereo needs replaced. They quoted $350 plus labor & then later emailed saying oops sorry make the $4,000. I'm not totally convinced they didn't pull the wrong fuse while the car was on or something, but maybe it was just really bad timing. We're getting a second opinion elsewhere as that seems like an insane cost of labor when they said the part was only $350. Oh & they said the car would be done by noon. At like 1pm we had to follow up & the car was done but the advisor was at lunch. Really? No one else could have told us. SMH! read more

I purchased a 2018 santa fe in 2017. And let me tell you that the Service Dept has been a NIGHTMARE! First, I drop my car off for an Oil Change and two hours later I call and they had NO idea that my car was there or who had it... They find the car about 4 hours later but lose my keys!! No one has my keys... Finally they find them and then it took another couple hours to complete the oil change. I brought it in for the oil and paint chipping on the hood. I showed my Service advisor Andres in which they took pictures and called me and told me that I was out of Warranty and there's nothing they can do. It's a NEW car! Finally 20 times in an attempt to speak with Francisco Melendez (Service Manager) He said he would contact someone regarding the approval to paint the car, because it is not normal. It took many phone calls and eventually personal visits to get the dealership due to no one returning our calls to see if it was approved. Andres and the manager Francisco both have ignored all of our phone calls. Finally getting in touch with Andres he told me they would fix it and that everything was approved. While speaking with him he admitted the reason for the delay was that he personally was handling about 10 vehicles with the same problem and all vehicle were white in color (I thought my paint chipping was not a normal event). In order to repaint the hood they would need my car for 3 days, we requested a rental because this is unacceptable for a new car, I cant be without a car for days nor should I pay for a rental. Andres told me he would call me back and here it is MONTHS Later and I still Have NOT spoken to him nor did he return our calls. Finally my husband goes down in person and he told him that he was waiting approval for the rental. We had been calling EVERYDAY for TWO WEEKS, leaving messages and NOTHING back.. Hes always busy and they promise a call back and NOTHING!! The rental literally took over a month to get approved and is below Substandard to mine. My vehicle is finally in service now so lets see how that turns out. I was told the car would be finished on Thursday after dropping it on Tuesday, it is now Monday (of the next week) I called Andres last week Friday and OF COURSE NO Call back... My husband Just called again and talked to receptionist of course Andres now is not there and she says she will call back.. (They never do). I am VERY Disappointed in the Customer Service and Unprofessionalism that this place has shown me. I Plan on taking this as far as I can if my problem is not resolved. This is unfair and ridiculous that I buy a $40,000 car and this is what I have to deal with.. NEVER AGAIN! Please contact me regarding my concerns. When management does not give you the time of day being a valued customer there's a problem in my opinion. P.s. we also asked for the cooperate phone number or higher management and was told there was none to provide. read more

I am very disappointed that after coming more than 10 years to this dealership And buying plenty of cars through with family. Today I decided to take my business elsewhere due to the lack of service by everyone there. This has nothing to do with the car or cars but the service that was given. I felt like everyone was fake and only cared about getting me out the door with a car. You would expect after buying a car for the car to be cleaned as well but unfortunately they only sprayed an odor and wiped. I have been there and supported it with its growth but I guess just as every business gets up and also goes down. I'll make sure to spread the word. Advice: work on your hospitality not on just getting a sale... read more

The service department at this dealership is horrendous. This dealer focuses on quantity versus quality. If you have the option, DO NOT TAKE YOUR VEHICLE TO THIS SERVICE DEPARTMENT. I would rate them as a zero star if this were an option. I brought my vehicle in for ANOTHER safety recall. I booked my appointment two weeks in advance. I arrived early and sat in my vehicle without assistance, I asked for assistance. My appointment was booked for 9 am, and at noon I asked my service advisor how much longer until my vehicle was ready; this is when I was told that they had not started working on it yet. So, for three hours, my car sat untouched. HOW CAN THAT POSSIBLY BE EXPLAINED, other than they overbook vehicles and don't have enough mechanics to service the number of vehicles they repair daily. I find it unacceptable not to be able to be given a time frame of when the service will be completed for a recall that they have been performing for the last few months since the remedy for the recall was found. This is not my first issue with this service department. read more

DO YOURSELF A FAVOR STAY AWAY FROM THIS DEALERSHIP. John Booth to be exact. They bump the price up from their original listed prices and use the excuse that cars are hard to come by. They are willing to let the car sit on the lot over 50 days. Their original asking price was 22,850, I offered them out the door 24,850 which would cover their dealer cost and taxes. Because they increase the price over the past month 1000+ dollars They are holding tight looking for that sucker. I'm not it. Good luck with your fast talking John and your shenanigans. I requested him to go to his boss and he refused. read more

and a follow-up-- yet another lackey contacts me thinking THEY will now know how to make things right. A day later at 9:42 am he writes (and his misspelling)- "Good Mroning, I am addressing the concerns and inquires you have first thing this morning. Don't want you to think I'm putting you on the back burner. Have a great day! " At 4:57 I sent a note to say that must me some conversation. Now almost another 24 hours later- nothing. Pathetic company... arrogant, dismissive. There is competition out there people. DOn't be conned into thinking they care about ANYTHING but selling you a car that they have on the lot, OR WILL be the least bit responsive to any concerns or complaints you have. Judging by the overall rating here-- they get MANY-- read more

The only reason this review is getting more than one star is because the sales people in the show room were helpful in helping my friend look at different options for getting a car. Made an appointment on Friday for today at 10 am after driving the 30 minutes here just to find out that they don't accept walk ins for the shop. Got here a few minutes before 10, checked in with the technician and filled out the sheet they gave me with the info they needed. Sat here, looked in the showroom for a bit. Came back at 10:40/10:45 to see my car not where I put it, so I asked what was going on with my car. All they had to say to me was that it was parked in the back lot and my car wasn't a priority simply because "there have been people waiting here since 7 am"... why are there people waiting almost 4 hours for their car? As soon as I said I was just going to go find my car and leave, some guy who works here comes speeding around the corner of the building with my car to bring it into the shop. It's been about an hour since that happened and they haven't told me anything related to what exactly is wrong with my car or how long it will take to fix it or anything. I do not recommend coming here at all for any service. read more

(same as Mullinax FordWe bought a hyundai Tucson 2 years ago - did the VISA Test drive offer and had to beg to get it from them and that was after we purchased the car. This year we were looking at the Hyundai Santa Fe and the Sonata. We did two separate test drives and filled out the Visa test drive offer ($25). Brought in the certificate and they did not send. Besides they thaey keep you waiting for 30+ minutes to get the price. Called again and they said someone would call me back - they never did. And we are a customer there!!! So we went to Hyundai of Clermont. They had $40 Visa test drive offer. Before we got home from the test drive, the visa reward was in my inbox. We bought our car there - at Hyundai Clermont - They are the only one with NO DEALER FEE - this saves $800 - $1,000 - Since then I wanted to let Hyundai Universal know that we did buy a vehicle and why we did not buy from them. I have left message 3 times and was told someone would get back to me. They obviously think I am calling about the test drive visa, so no one calls back. We will be buying another Hyundai this year and we definitely will go back to HYUNDAI of CLERMONT. CJ was great. DONT BUY FROM UNIVERSAL if you don't want to get scammed. read more

NO COMPREN A ESTOS ESTAFADORES. Es una vergüenza que latinos jodan a otros latinos. Mi vendedor fue un venezolano del estado Lara junto con su jefe boricua y el de finanzas otro boricua medio musculoso y calvo. Compre y fui estafado por esta gente. Pague por no saber, al precio del carro le sumaron el "seguro GAP" adicional yo con un crédito de 800pts me hicieron dar un depósito de $2000 y un alto interés al 5%. Mis ingresos y crédito era para llevarme el carro solo con firmar. Al día siguiente después de que me dijeron las metidas de patas fui a quitarle el seguro y resulta que firme para un seguro de $1000 que al quitarlo realmente eran $3650, el de finanzas el boricua calvo me dijo que ya no se podía cambiar el préstamo porque así lo había recibido el banco, entonces me quede con un extra de $3650 en un préstamo que no necesito y ese dinero a donde se va? Es el carro más caro y estafa! NO CAIGAN, no den deposito, no acepte. Intereses altos, ah y luego de quejarse vendrá una muchacha (sussane) mil veces tratando de contactarte para ayudar con el problema y JAMÁS te conseguirá ni tu a ella! Ya tienen su modo operandi! SON UNOS ESTAFADORES read more

Open review of Universal Hyundai- Relocating from NY and being new to the area I elected to bring my 2018 Hyundai for its schedule maintainance to Universal Hyundai. HUGE mistake. Instead of having a service desk they use "service advisors". These people can't be found when crunch time comes and no one in authority sticks their heads out of the ostrich holes. I don't know about the rest of the dealership but the service department needs a reality check when it comes to customer service. THEY DON"T UNDERSTAND IT. For four hours I was entertained watching a combination of a chinese fire drill/ keystone kops. Customers waiting impatiently to extract their cars that sat there with completed service and no one in charge was available to complete the paper work. Surely you can understand this ex new yorker will never set foot in this dealership again for anything. Shame they done have MINUS Star ratings. read more

I came here to get an oil change, check a vibration while im driving and one volume button of my steering wheel was bad (my car is under warranty for the most part but had and accident on the front end and it voided my suspension warranty) i had my appointment at 9am then i was waiting at the line for 20 minutes to see the mechanic advisor, then he says it was going to take 5 hours, i was like damm 5 hours for an oil change and some diagnostic on what the vibration was, but i said well its ok then i waited on the waiting room. Then time goes by and it was not 5 hours now was 6.30 hours, so i came outside and ask about the situation, the guy ask what was my name and told me ''oh we did the oil change and the vibration you have is that your car had a crash on the front so the warranty wont cover the front suspension so you gotta have to pay for a diagnostic , and the button i have to go and see what is the situation cause it is not showing here in my computer. I understand the part were he said about the warranty and the suspension but he could have come inside the waiting room and tell me instead of making me wait 6 hours. Then he says give me a minute imma go check what about the volume button i said ok i will be on the waiting room again. after another 1.30 hours, in total at the service room at the dealership was like 7.30hours by this point i came outside again and asked again anything new he said my mechanic was coming to tell me but he has not come yet. I was already getting pissed but i told him I have an appointment at 5.30 pm so i need to go he said imma go right now and check again i said fine then after 15-20 minutes he call me and told me, ok the oil change was made, the suspension is not under guaranty and the order for the new button has been done. I really was pissed how could this people make someone lose the whole day about 8 hours or more and only have done an oil change, to make a order for a piece doesn't take that long and the guy could have come inside and tell me hey the guaranty wont cover it. there is a really bad service on this place, it used to be better but now it is completely useless. i do not recommend this place to have your car serviced. read more

If I could give zero stars I would. While visiting the area in our 2016 Hyundai Veloster, we encountered some major electronic problems. We contacted multiple local Hyundai dealers, all of them said it would be atleast a week to see us. Universal Hyundai essentially ran us off their lot, allowing us to leave with the Engine and other warning lights flashing... Avoid Universal Hyundai!... Worst customer service I have ever encountered. Leaving there our car lost power while driving down the road. Thank god we found Greenway Hyundai, where they happily diagnosed and serviced our car... Take your business there, it's worth the drive. read more