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    Verizon Authorized Retailer, TCC

    3.4 (18 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Verizon Authorized Retailer, TCC

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

    Chloe was so helpful! She got my issue sorted out quickly, and gave me a great deal on a new phone.

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    2 years ago

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    7 years ago

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    11 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Not a true Verizon store but helpful when they aren't busy. Could be cricket but I will go the again.

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    11 years ago

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    11 years ago

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    Review Highlights - Verizon Authorized Retailer, TCC

    (Maybe the Manager or Ass't Mgr?) I've never had a smart phone before and she set me up and explained everything!

    Mentioned in 2 reviews

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    DISH

    DISH

    1.3
    (14 reviews)

    Worst customer service ever. We were moving and wanted to schedule cancellation of our service in 3…read moreweeks when we were actually moving out. After being transferred 4 times, we finally got a rep who said they could help us. When we explained our situation, he said "no problem" but proceeded to offer us numerous discounts to convince us to keep our service. This we didn't blame him for because he was just doing his job. However, after we politely declined his offers each time and even complimented him on being a good sales rep of Dish, abruptly the phone went dead. At first we just thought the call dropped. Come to find the rep hung up on us and immediately cancelled our service. So after 45 minutes on the phone with their inept customer service, being polite and patient with them and being excellent customers for 20 years, this is how they treated us. We have Spectrum now, and customer service is night and day compared to Dish.

    We are sr citizens. I've had kidney cancer my husband has renal failure and bleeding internally…read more We had to cancel service after over 15 years of paying extremely high prices. Ask if the "EARLY TERMINATION FEE" COULD BE WAVED. NOPE, NO WAY. And to top it off they want the $500+ all at once. This teenager that this company ask to make big decisions like helping Sr. Citizens. Everyone should cancel services with this "company". This teenager ask fir all our medical records and a letter from every doctor we have seen. Drs. Charge $75 per letter. It takes their time to compile.

    Bolt Internet

    Bolt Internet

    2.3
    (13 reviews)

    After paying to have internet equipment installed, I remember calling a few weeks later, to ask if…read morethe service could be placed on a vacation hold. My plans changed and I wasn't going to be there for several months. Months later I called and was informed that a vacation hold was not placed on the account. I've been automatically charged every month for service that I have not used at all. The rep I spoke with told me that he would discuss with the owner and get back to me. A couple weeks later I made a follow up call because no one answered my inquiry. The owner himself confirmed that there had not been any data usage since one week after installation. I asked again to have the service placed on hold and requested a retroactive credit. The owner "checked" his phone records and could not find my initial call to them. My response was that I did not remember what phone I called him from. I then asked if he would extend a courtesy credit for an amount he deemed appropriate. What surprised me is that the owner himself was not willing to give me even one months credit. What's worse, is that he never got back to me. A small gesture would have gone a long way. A classic case of being penny wise and pound foolish. With this attitude, a company like Starlink will eventually put them out of business. I will pay a premium for good service and be loyal to a company that demonstrates appreciation for my business. I also will not think twice to change carriers, if the service I'm getting is mediocre.

    I do NOT recommend Bolt Internet Service. Their service is "Out of Service" far too often. Today it…read morehas been "Out of Service" for 24 hours and counting. When you call them to report a problem, all you get is a recording. If you leave messages, they do not get back to you with an update. I pay $150 per month, and they can't provide a good reliable product, and there is no customer service to go to for help or to report a problem. Robert Freeman Prescott AZ

    Commspeed

    Commspeed

    2.1
    (8 reviews)

    Commspeed is synonymous with a swear word in my household. I was forced to use them for three long…read moreyears because no one offered cable internet service to my somewhat rural area. The speed itself was appalling, forget watching Netflix or Hulu. It would only stream for a couple of seconds before it would stall and have to be restarted. Extremely frustrating. My iMac was constantly dropped, if I left it idle while I went to get a glass of water when I came back I would have to restart the internet connection. The slightest breeze would knock the connection out entirely, to say nothing of any actual inclement weather. The service constantly went down because of problems with "up-line providers" and "towers". Commspeed technical support claimed the problem was on my end for awhile, so I power cycled my modem and router countless times, moved the router, my Playstation, Wii and DVD player higher, lower, here, there and everywhere in an effort to catch the "optimal" signal. I replaced my router twice. They finally came out and mumbled about this and that problem for two hours while rummaging under my desk with, again, no lasting improvement. At long last Bolt Internet came to my area. I switched and "my" problems vanished, I have been very happy with their service.

    Worst internet service EVER! $60/month for speeds that NEVER exceed 3 mbps!! We have called &…read morecalled & called & called! They've come out twice to reposition our little "dish thing" (which was their answer to our crappy reception to begin with), and we might see a mild improvement for a few days, then instant crap! We turned off satellite, cable & the works, because the expense was simply too much. The only TV we watch is Hulu, Netflix or Amazon Prime. I also work from home & need reliable internet to do that. Yup, it's a big fat joke! And, of course, when you NEED support, it doesn't exist! So, in the evenings, when you can COUNT on it going out from 6-10 pm nightly, and all day on the weekends (because, of course, everyone is home & the towers are overloaded), there is absolutely NO tech support! In fact, when we called to inform them that we are switching to another company, they laughed at my husband & said that we'll never see more than 30 Mbps. Well, 30 Mbps would be BLAZING fast compared to CommSpeed!! Or, should I say, SlowSpeed. It's not worth it! Run. Screaming! Try Mile High Networks, Cable One or any satellite company first.

    Verizon Authorized Retailer, TCC - isps - Updated June 2026

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