Yesterday we purchased 2020 Kia Soul from this dealership. Mark and his partner were very…read moreresponsive and great to deal with. When we arrived car was in good condition and clean. It had some water damage on the glass but we didn't mind it. They offered the car at a great price and the transaction was smooth. Prior to this visit we saw 2 other dealerships and their cars were in terrible condition so we walked away. They tried to give us 12% rate with 830 credit scores. These guys used Credit Union and offered 6.5% and our payment is $100 less then what the other dealerships offered. I always pay attention to how the office looks. If it's clean and organized the business is clean and organized. I highly recommend them and will purchase from them again.

Reasonable prices and very friendly! Sam was extremely helpful with getting me the best financing…read more No pressure buying whats so ever. A very hospitable and knowledgeable family business thats takes great pride in customer service. Will definitely be back to refer family and friends!

Butch was wonderful in helping me find my first big purchase.. a car! He was very open to my…read morequestions and welcomed me into the experience with a family-oriented attitude. The whole feel of the place made me feel much more comfortable with the process and it seemed that he really understood what I was looking for. I've since recommended this place to some friends who were asking and haven't looked back since. Thanks to Butch and his family for such a great experience.

Yesterday after work I called to inquire about a 2007 Honda Civic. I talked to Shane, the owner. He…read moresaid the car was still available. I went down there and walked the lot. I found it quickly. It was unlocked so I was able to sit in it and inspect it closely. Shane and another sales associate were inside the building. They both greeted me and welcomed me to the store. He got the keys for me and let me take it for a test drive. Upon return I decided to purchase the car. I had been looking EVERYWHERE for a affordable Honda Civic in good condition. We negotiated and agreed on a price and made the deal. I had a unique situation; I live in Stockton and had no way to get the car home that day. He allowed me to keep it on the lot until the next morning. Shane and his team are not stereotypical sleaze bag used car salesmen. Customer service and a welcoming atmosphere are a priority at The Car Store San Jose. They've been in business since '77 for a reason. They suit all budgets and I will be recommending The Car Store to my friends. 5/5 Stars

Though I did not end up purchasing the car I came to test drive, I felt like I was treated with…read morerespect. No pressure. Polite follow-up phone calls from both Ronnie and Anita as I mulled my options. I discovered there was not much room to haggle about price; the price they post is pretty close to the price they expect. Or maybe that was just me. Seemed to have a good selection of vehicles. This is a place worth checking out as you car shop.

My Husband and I went to Ronnie's Motors this morning. Originally we were interested in another…read morecar, but then Ronnie showed us this car. It's a Nissan Sentra. It was a newer had less miles. He took care of us. My husband wanted to make sure that I drove the lot with a car today so he helped me a great deal and Ronnie and his staff were very nice very friendly very professional so I felt I make a good decision by going there and talking to Ronnie we got a warranty on the car, but it's a nice car and I felt comfortable driving it but I just wanted to say thank you Ronnie and Staff for taking good care of us today

I purchased a 2010 Mazda 3 for my daughter…read more I feel very positive out about my experience in buying a car from Slipstream motors. This is a family owned business and it shows in the way they treat their customers. When you buy from Slipstream, you are buying from the owners themselves, Nathan, Val, and Darwin. Nathan addressed all my concerns when shopping for a reliable car for my daughter. He listened to my input and asked relevant questions to understand our needs and meet them. The buying process itself was quick and problem-free. Nathan was flexible and met me at the office after hours to sign the papers. I highly recommend Nathan at SS to anyone looking for a quality used car without the "used car" sales routine. She's been driving the car for two years now and it continues to be a reliable and good looking ride. Thank you to the team at SS Motors for being honest brokers.

I'm not sure what kind of games this company is playing, but i had inquired about purchasing a…read moreNissan versa note from them. i had told them over the phone i was considering financing and even asked what i should bring with me since i am a first time buyer. well they had told me they would text me on a Sunday to set up an appointment to see the car on Monday, they never called or texted back. i even asked the guy over the phone, if they would be open on veterans day since it was a holiday and he assured me they would be. Well i had someone drive me from Livermore to San Jose just in case i did walkaway with the car since those were my intentions. Their site says they open at 10 am. we got there at 10:30 and the gates were still locked. so i called to make sure they were indeed open. The guy on the phone said Yes,and that the person opening up would be there soon, but that he was running late. That he had already spoken to him saying he was definitely on his way there it would only take ten minutes. So i waited, and waited. then i called again at 10:50 and again he said only five more minutes, to just wait. Well of course i waited i drove all the way over here, i wasn't just going to walk away. i even walked to car lot across the street and tooka look at those used cars. Then 11:15 or so came around and still nothing. and they have yet to call back to apologize or anything. Great reviews, i was hoping i would walk away with a cute new little car, but the level of professionalism and disrespect just made me turn away. i guess ill keep searching for a new car somewhere else.

I recently bought a 2014 Fiesta ST and had an incredible experience with Jose. From my first…read moreinquiry, he took the time to call me personally and answer all my questions about the car and financing. Since I work a normal weekly schedule, Jose went out of his way to accommodate me, staying late into the night so I could test drive the car and start the paperwork. We finalized everything the next day. What really stood out was his rare level of honesty and transparency. After some bad experiences with other dealers in the past, Jose completely changed my perspective. The car was in pristine condition, and after chatting with him, it's clear how much dedication he puts into hand-picking the cars he sells. I'm super happy with my purchase and highly recommend working with him!

Bought a used high mileage Toyota iq for my wife. Got a pre purchase inspection car is great for…read morewhat I paid, and as a secondary car.

What a refreshing experience after a rough day of car shopping. We'd looked at two other Audi Q7s…read moreelsewhere that were subpar, so our expectations were low by the time we called Steel Chariot. Glad we did. Stopped by and immediately felt the difference -- no pressure, no games, just genuinely wonderful people. The car itself was exceptionally clean, exactly what you'd hope for from a dealer but hadn't gotten anywhere else that day. The salespeople were great, easy to talk to, and made the whole process smooth. The owner was fantastic too -- clearly runs a business that actually cares about customers. We ended up purchasing the car and it was the easiest, most pleasant car-buying experience we've had. If you're in the San Jose area looking for a quality used car, do yourself a favor and check these guys out first.

Saw a Cayenne pop Up on FB Marketplace as I was driving home…read morefrom the airport. Called and spoke to Nema. He was super helpful on the phone. Shot me a link with additional pictures and information. Including a car fax. I drive down the next day to see the car. On the way we negotiated the deal. Car was clean and eve the and the add said it would be. I noticed there were a few recalls that had not been attended to. He allowed me to bring it to a dealership to have the recalls completed and to have the car checked out before I purchased. Nothing to hide. Car checked out. I had noticed some potential oil spots on the passenger seat, be had them cleaned before I got there the second time. Great experience with Steel Chariot and particularly with Nema. Highly recommended.

I purchased today a beautiful Mercedes GLC 300 4Matic, the 4th car for my extended family from…read moreElite Autos. For me and my family Elite Autos is the ultimate car dealer! Sasan, the owner, is the most honest and reliable dealer I ever dealt with in the last 40 years of buying cars. Thanks Sasan for your loyalty !

I had recently purchased a Toyota Highlander but after a couple days, the check engine light came…read moreback on which immediately I brought it back only to be told the code wasn't there which was funny because they never started the car he just plugged it in and said there's no code and asked if you wanted to bring it in because it's probably a sensor, which I thought you had to start the car to see if the light was on , my friend question that who is male by the way i'm female, immediately the guy questioned my friend who he was , without ever answering the question and immediately became super defensive and would only talk to me, long story short, he only ended up refunding the sale super sketchy would not recommend

Mike Wynne at Capitol Mazda contacted me when I put in a request through the Costco Auto Program…read more His communication was prompt and concise. After a few reasonable back and forth, we agreed on a car and a suitable price. Pick up day was smooth and easy. There was the typical sales pitch on extra warranty add-ons and whatnot (a salesperson got to sell), but a quick decline was the end to that discussion, which I greatly appreciate. I'm likely an atypical customer as I knew exactly the car I wanted, I don't have a trade-in vehicle, nor was I financing. Therefore the whole process was as simple as car buying can be (outside of Tesla). So take my experience with a grain of salt: there weren't as much moving pieces for things to go awry. Overall, buying a car from Mike Wynne at Capitol Mazda was satisfactory.

I hadn't purchased a car at a dealership in 12 years or so when I decided I wanted to get another…read moreMiata. Capitol Mazda had a fairly lightly used RF that was in a color combination I liked, so decided to check it out. I initially went there to just look and was shown the car, but specifically didn't want to take up the sales person's (Andrew) time with a test drive as I was just mulling things over. No pressure or pushing, just allowed me to get inside, open up the roof, get a feel for the car. Short interaction, but I got what I came there for. There were a couple of rock chips and stuff, so at that point I was thinking of buying new instead. After looking at the new color combinations and how much I could save buying used, I reconsidered the car I looked at, but it wasn't clear if it was a Certified Pre-Owned (as listed on the Mazda USA site) or not (wasn't listed as CPO on Capitol Mazda's own site). So I called in, talked to Chris Hampton, who assured me it was a CPO, so we made an appointment for the next day. Turned out Chris was given the day off, so I met Samuel Molina instead and he took me on a test drive and when I inquired if there was any flexibility on price, he said if I was serious about buying that day, he could run some numbers. I was serious, so we went inside. I know (roughly) how car dealers make extra margin, so it wasn't surprising that the original quote/offer had $7K in extra maintenance/service plans and extra things (theft deterrent stuff). I really don't begrudge them adding this stuff in the initial offer, even if it didn't make sense for me. There was no real push back on my saying I didn't want those things. I had kind of dreaded the whole car buying experience, but it wasn't bad at all. Yes, we had to go through some iterations to negotiate on price, but I had my acceptable number and had studied the KBB/Edmunds used pricing guidance, and their initial "sticker" price was reasonable even if on the high end of the range, but it's the Bay Area, so being on the high end of ranges is not unusual. But they showed some flexibility to ultimately get to a price we were both comfortable with. Not unpleasant at all. Once we agreed upon the price, I worked with Oscar Delgado on the finance/sales paperwork. He was efficient, friendly, and was happy to explain anything I had questions on. So I got the car that day, and Chris followed up the next day to congratulate me on getting the car. There turned out to be some issues (details not terribly relevant) related to CPO compliance, but Chris was my contact and advocate to push to get things taken care of on his side. It wasn't a sales issue really, but he took responsibility to get it taken care of internally. There wasn't any pushback on there being an issue, or any indication that Capitol Mazda didn't want to address it. It did take some time to resolve, and there was some back and forth about the sequence of some things that led to one heated discussion (I was heated, to Chris' credit he stayed calm). I understand the how/why of why it happened that way. But the main thing and bottom line is it was fully resolved and I'm happy with the end result. So on the issues that matter: - sales experience and professionalism from all members of sales staff during the buying process - attitude and receptiveness when an issue is brought up by the customer and corrective action is requested - the end result of whether things get fully resolved On all these counts, Capitol Mazda did well by me and I can say I'm happy with the overall experience and would buy another car there in the future. All the people I dealt with were pleasant to deal with, and special shout out to Chris Hampton for being a positive, calm, professional advocate on my behalf when I needed someone at the dealership to help me navigate an issue.