I had a great experience at WaBa Grill, and I really want to highlight the outstanding customer service I received from Anastasia. From the moment I walked in, she was friendly, welcoming, and genuinely attentive. She made sure my order was correct, answered my questions with patience, and kept a positive attitude the entire time. It's not often you come across someone who clearly cares about making customers feel valued, but Anastasia definitely does. Her professionalism and warm personality made my visit even better than expected. The food was fresh and delicious, but her service is what truly stood out. I'll definitely be coming back--great job, Anastasia, and thank you for the excellent service! read more

WaBa Grill - Fast Food Near Me - Montclair, California

Mario was great, the order had a slight error and he fixed it right away, also tossed in a free water bottle. Will recommend and go to again

This has been my go to waba for years and the service has always been extremely welcoming! Even if there is another waba closer, I'll always take the time to drive to this location. Always a good experience here! read more

Service is always friendly and professional. The food comes out hot and efficient. Location is clean and everything always looks so tidy. I always come to this location and have never been disappointed. 10/10 recommend. read more

Way better than Yoshinoya now, that use to be my favorite lunch spot, but I'm hooked on WABA again! Great bargain $10 plus tax meal deal! Fast friendly service and so delicious!! Nice clean ambiance too!!! read more

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I am beyond disgusted. I witnessed the owner of the establishment stick her had in her pants and scratch her back side while on the phone. She was just about to touch my food when I asked her to wash her hands. She tried to Gaslight me by saying she was not scratching herself but I had pictures to prove her wrong. Her employee even thanked me for calling her out. Apparently she does things like this often. Please be aware when eating here. Sad that the owner is gross like that because the cooks at this one are great. read more

WaBa Grill - The owner scratching her back side before going in to try and touch my food. - Fast Food Near Me - Montclair, California

Pleasant staff, solid portions, legitimately healthy options, still reasonably affordable in the world of outrageously expensive takeout. Been there probably 100 times over the last 5-6 years. No plans to stop. To all the Karens seething about ESL employees: get a grip. It's Southern California. read more

I went to this Waba Grill location just a few days ago. Mario took my order. He allowed me to stay to eat my food even though they were closing very soon. He was generous and gave amazing customer service. I will be returning to this Waba Grill in the near future. read more

Just ate here at Waba and the service was absolutely amazing. The manager Faviola is incredible and goes above and beyond to make sure everyone is happy. The way she treats her customers is really nice to see. I recommend you come in and have a meal. Phil lopez read more

Wow.... This place is nice.. Never been to this location.. but damn! Very clean.. walked in looking for the restroom.. didn't even have to ask for the key they had it ready! Talk about service... I proceed to the restroom! First words that came out my mouth.. GOT DAMN! Restroom is stupid clean.. very nice they got some nice little decor going on! All it needed was a butler holding a towel lol.. very welcoming environment... been to many different waba grills but i must say this location is something else.. and they my boy George Michael playing! Time to grub! read more

Woww their steak tacos was so good!!!! Very nice employee! Love this location, plenty parking. read more

Went to this location in Montclair and was greeted right away with a friendly welcome. Fabiola helped me great. She was very friendly, had a great smile, kept eye contact and provided excellent customer service. The Food was great, nice and hot. The restaurant was clean too. Will be returning to this location in the near future. Thank you Fabiola and the rest of the team! read more

So today I visited the store and didn't realize it was only half a mile away from my house because a couple weeks ago I went to the Waba grill on Indian Hill in pomona and it's a mile away... I must say that this particular store on Central was very quick with the order and I ordered for plates because when I went to the one in pomona they Took a little while to get my order up....maybe because they were a bit busier? And their little sauce ramekins in Montclair are double the size of that in Pomona...!!! So if your from montclair please please support this establishment.... read more

WaBa Grill - The left one is from Montclair the right one is from Pomona - Fast Food Near Me - Montclair, California

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This is my favorite Waba Grill. The food is the very best in all of the chains. I'm here right now and had a wonderful Chicken bowl with brown rice . I believe the managers hear cooking. read more

Always outstanding service and fresh food I wish every waba experience compared to this location ESPECIALLY! when Fabiola is working she makes this location go read more

Every bowl I saw come out of there was half full feel ripped off, this $14 meal won't feed anyone! read more

WaBa Grill - Half spoon of rice, ridiculous for the price!! Never again! - Fast Food Near Me - Montclair, California

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Great spot for quick and satisfying meals! Both the regular and vegetarian options are delicious and fulfilling. The space isn't huge, but the ambiance is nice. Service is always fast and accurate, especially when Fabiola is there, she's super helpful! Definitely recommend if you're looking for something fresh and tasty. read more

Love the food especially because its a healthy choice.I usually het the family combo. Feeds 4 people.Inside i feel good.

My delivery order was canceled and I never received my refund. I spoke with Fabiola a week and yet, no refund. I keep calling the store and they hang up. I should not be calling for my money back. Refund should be automatically done since they canceled my order. I've demanded manager's names or corporate office phone numbers and I get ignored. I guess I have to go to the store and make a scene......?? read more

I had a tofu plate for dinner. The plate had a variety of veggies. The tofu was really good. Service was friendly & efficient. I was impressed. read more

Jus got hung up on when complaining about my order. They forgot to add the avocado that I paid extra for in my plate. Then I had found a hair in my plate. The employee was rude on the phone and did not solve my issue. Still hoping to get a refund. Waste of money buying from this location. read more

This place is always welcoming. Especially being greeted by Tania. Even though I come almost to closing time 7:00 pm. They always provided great service and food. I recommend for a late night dinner run. read more

I frequent this Waba Grill. Today was "different". The lady in the front could care less about customer service. 1. Did not answer the phones for about 25 minutes (yes, I called a few times). 2. Asked her for the price on dumplings and she says, "$2.50". I said, "the register price shows $3.00". She says "no". 3. Whilst I was there, she gave 2 customers the incorrect order where they left and had to come back. 4. When I asked why she wasn't answering the phones - "oh, no I am too busy". read more

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Happened to be in the area today doing other errands and the quick choice was between Waba and a national burger chain that sells my favorite burger. It has been awhile since I have eaten at Waba. Glad I chose Waba. I might have been their first customer this am. Food was hot, cooked fresh and delicious. Food was prep'd to my exact specs including special requests. I ordered the Chicken Teriyaki bowl combo deal with a 5 piece dumpling. Good deal at $11.30 with taxes. Bowl had good weight and was still hot when I ate it after walking a couple blocks to my appt. The female employee was friendly, respectful and happy to provide my special requests. In this economy, where I choose my dining options very wisely and have no loyalties if a restaurant is unsatisfactory, it is refreshing to see employees working hard, providing great service and good food for a solid price. read more

Food and service all with love!!!! The flavors were all there and plate and bowl looks amazing! Service was all with a smile!

The spicy chicken bowl is delicious. The service was great and the restaurant was very clean.

OMG their plant-based steak is delicious. It was very soft and moist. Honestly, I thought it was steak. I didn't expect it to be so delicious. I definitely will be back. Great job. I am a vegan and I definitely recommend that all vegans try this. absolutely delicious very impressed. also, the staff is very friendly and made me feel very comfortable. read more

Worst Waba Grill. Supposedly a corporate store but is not run like one. I ordered a Avocado rice bowl with a side of bbq ranch. Apparently they no longer make bbq ranch. (understandable if it doesn't sell) Employees (the ladies) seemed rude. The cooks were nice i asked one for soy sauce because the ladies were in the back....i'm assuming prepping. Got back to work to eat my food and there was a hair in my rice... BUMMER. Also, didn't seem like they washed the rice 3 times like they're supposed to... kind of slimy/sticky... not a good consistency. Avocado was great and perfectly fanned with over 9 slices. Then my coworker goes to get herself a steak bowl with avocado and comes back (not knowing my experience) with the same experience with the employees as i had. Now, as far as claiming to be "corporate" uniforms were not up to standards. hair wasn't fully contained and non slips were not worn by all employees. Was not greeted with the "hi welcome" as i usually am by other corporate stores/ franchises. and no friendly smiles were seen (aside from the one cook that got my soy sauce) i think this "corporate" store needs a revamp of new employees. (aside from the cooks) honestly disappointed. read more

Mmm did I eat here... yes but did it smell.. yes lol.. I mean it's cool the vibe is chill but seriously smells like cheese and butt in here. Lol like my food was okay would I come back no. I mean I was hungry when I walked in but the wait it took to get my food and the smell... Well yeah it made it Change good luck though don't forget your nose plug as well. read more

I thought they would have fresh brewed Iced tea, but I was wrong. My investigation into what's in the container was a shock, just lines from the box of syrup, yuck. How hard is it to make fresh brewed iced tea!?! Never coming here again. read more

WaBa Grill - Fast Food Near Me - Montclair, California

Rude little woman at the counter doesnt understand the basics of customer service spent like 10 minutes wrapping up someones food and didnt even acknowledge my existence then when she was finished she just stood at the counter and didnt say a single word a what can I get you would've been helpful but apparently that's my job read more

This is the worst WaBa I ever been too there running a damn daycare in there the workers got there kids in there and the service is horrible and it's hella dirty in there read more

I can understand one hair in my food, but when I continuously keep pulling out an entire chunk..... that's the grossest shit I've ever seen..... I really feel like it was intentional and I don't know why it was done to me. From my experience I had a pretty normal conversation when getting my order taken, nothing to provoke getting an entire hair wad from a shower drain in my food. Gross af. read more

WaBa Grill - An entire hair wad from a shower drain in my food. - Fast Food Near Me - Montclair, California

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This place got my simple order of all veggies wrong. Before be they got someone else's order wrong. It's not hard to slow down and listed or read the order. Goto the one on mountain blvd, they always get it right! read more

DONT COME HERE UNLESS YOU WANT HAIR IN YOUR FOOD. Rude cashier , hair in food, wouldn't give us waba sauce, and all the workers do is talk shit in Spanish read more

Convenient location near my work so I honestly come more often than I normally would. I prefer waba over flame broiler because their meat quality is better. The chicken bowl is decent but what really sucks is the beef bowl. I got it for the first time a few weeks ago (posted a pic but never wrote a review) and it legitimately looked like dog food. So much sauce on slivers of beef. It was unappetizing to say the least. I'll stick with the chicken but it's safe to say the beef bowl really ruined my opinion of waba grill. read more

WaBa Grill - Steak or dog food? 2/10 would not get again. - Fast Food Near Me - Montclair, California

This is probably one of the most rudest customer service places i've ever stumbled upon me and my friend walked in ordered chicken bowls and got our receipts . We went to fill up our sodas and the lady called out our numbers we ask to clarify and she was having an attitude-with us not fixing the situation she had already been looking at my friend in a weird way as if we were dumb or didn't know how to order then she still continues to be become extremely more rude and ON top of that their was no toilet paper in the restrooms to make matters worse . never coming back to this location read more

location is dirty (wet rags everywhere) i only go because it's the closest, i asked for white meat and they gave me dark meat, the avocado isn't ripe yet and always understated read more

I WaBaGrill But today i was not happy don't get me wrong the young lady that took my order was very pleasant the only thing she did wrong at first was after taking the gentleman order prior to me then my order she she went straight to making my food so I politely asked could you please wash your hands she went to the sink with a smirk on her face but she washed her hands while walking over to prepare the food she spoke in Spanish to the young lady that was working in the store along with her not knowing that I understood what she said and what she said was why do I got to wash my hands so I politely stated you're washing your hands because it's infection control to mess with money then go and prepare someone's food her face was so shocked to know that I understood her ! FYI just because someone's not your race doesn't mean they don't understand you I hope that's a lesson learned Smh read more

I went to this WaBa Grill to get me some food however when I pull up to the restaurant to the backside of the restaurant I see a guy and a girl making out only to find out that the guy actually was the worker at the front counter of the restaurant. He went back behind the counter and just started making food without even washing his hands. Icky nasty man this was at 6:15 pm Friday August 27 2021. read more