After a disastrous experience at the Morgan Hill Willard & Hicks, we decided to use the balance of our gift card @ the Campbell location. What a breath of fresh air! The service was excellent and the food superb. We started with the coconut shrimp in a peanut sauce - fantastic. The chocolate old fashions were out of this world. For $2 more, we split the ONE pound hamburger. 1/2 is more than enough for an adult. The few fries were seasoned with a spicy coating that made them tasty & tangy. We finished off the afternoon with a chocolate lava cake & vanilla ice cream. Though we didn't have any whole cuts of meat (to vouch for the tenderness), this visit was very pleasant & satisfying. read more

Willard Hicks - 1/2 of the 1 pound hamburger & the seasoned fries. - New American Near Me - Campbell, California

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I dropped the word "not in my comment about service. We could not have asked for better service. read more

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I hate to give a place a one star. That should be reserved for when they treat you like jerks. Not the case here. My wife and I had been once before, several years ago. At the time, we didn't understand what all the fuss was about. Supposedly, this was a great steakhouse. We found it "meh" at best. But now it's our daughter's 30th birthday and she wanted a nice steak dinner and had never been here so we figured we'd try it again. Maybe we just had bad luck the first time. So, my wife, daughter and son-in-law decided to give it a shot. Nope. We still don't understand what the fuss was about. The best thing about the evening was the hostess staff. Our waitress was ok but the service was slow. I don't know, maybe that's their style for a leisurely dinner. I can roll with that. We ordered some appetizers. Perhaps the best food of the evening was the french fries. For dinner, my wife and daughter ordered filets, medium rare. I ordered prime rib. Both filets arrived medium well. Seriously, how can a steak house mess that up? We sent them back. They made new ones that came back maybe medium. Oh well. My prime rib was tough and flavorless. The au jus and horseradish sauce, flavorless. To the restaurants credit, they comp'd the filets. They never apologized for getting it wrong. But, at least we didn't have to pay for them. But still, when you're paying $50, $60 bucks for a nice steak, you'd think it would be cooked properly and taste better. Oh well. We're going to hope to have a do-over with our daughter for her birthday steak. It's won't be at Willard Hicks. read more

I continue to visit this place every 6 mos and it's so hit or miss. The last few times have been pretty awesome. This evening the service was good, but the kitchen was as utter fail. I ordered a medium burger. When it came out it had no bun. Sent it back to the kitchen. When it came back to me the bun was package fresh, not even warmed. In additional the kitchen just picked up the burger added the bun and put it on same plate. Since the burger was juicy, the whole bottom outside of the bun was a dripping mess to pick up. Next time maybe put on a fresh plate. Either way got through about half the burger and it found it to be cooked rare . Asked for the remaining burger to be cooked some more. It came back pretty quick and it was either thrown into the oven or microwaved. Either way it lost its grilled flavor and was just a hot mess. There's a big difference between a grilled burger and a heated burger. Manager Daniel came by was apologetic and made it right. Will try again in a few months. read more

I had a group anniversary at WH on 04/24/26 (17 people) and was one of the best celebration ever. The hosts (Andia and Symphony) were super friendly and efficient. The services from Dylan and management under Daniel and Roisin were absolutely amazing. The food... ahh the food - to die for. Rich flavor, appearance and delicious. Cozy and welcoming atmosphere with a DJ to make the evening more special. Thank you for the wonderful service, hospitality and professionalism. read more

What an amazing restaurant! Willard Hicks has to be one of my favorite spots to dine now. I first came out to their resto about 1.5 years ago and it was delish with great service. So, when I needed a spot for a work luncheon event where we wanted some privacy, I contacted them right away. And Rosion, their Banquet Manager, is awesome! He was so quick to respond via email and helped me plan this special luncheon with ease. There is no minimum room fee for the private dining space (we were in their larger room that can fit 16 a little tight, so 15 or 14 people will probably be perfect), and their staff was attentive and oh so helpful. They helped cut and served the cake I brought. Plus the food, well, YUM! Everyone enjoyed their order (I had one person say their salmon was a little too salty, but I loved mine!) and just had a great dining experience. They're on my fave place to go, so don't wait to come out and try them if you haven't! Tell them I sent you!! read more

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I visited this restaurant today for lunch in downtown Campbell. Overall, the service was great. I love the look of the restaurant and the lovely plants. I'm a plant person lol The mango habeñero wings were delicious with a light smoked taste. The vegetable garnish combo was definitely a plus. I would have this again. I was going to choose a different dish at first, but then one of the servers walked by with the steak burger and it looked so good. The burger itself was cooked the way I asked (medium well) and huge with lots of veggies. However, the flavor combo was just OK to me, I really wasn't a fan of the seasoning on the fries, but I may go back and try a different dish. read more

Willard Hicks - New American Near Me - Campbell, California

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Went here for a birthday dinner. Started with happy hour. I had the Abigail - sweet like an orange soda. My husband had the the vintage Manhattan which was delicious. The dirty martini was good, made with the well vodka. Also had the potato boats - so good with cheese and crumbled candied bacon. Also shared the southern wedge which was one of the best wedge salad I have had. Dinner I had Prime Rib - nicely cooked, creamed spinach was delicious but potatoes were very bland as was the Au jus. Husband had the ribs which were really good with the potato sticks which were fluffy and well seasoned. For dessert they brought out a birthday cookie with ice cream which was a nice and. Ambiance is nice, upscale with good music. read more

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I was pleasantly surprised with my meal here. The reviews were mixed, so I was a bit skeptical. Calamari: 8/10 Pretty solid. Might batter. Could've been crispier, but the calamari slices were thick. Cornbread: 8.5/10 Sweet and not too spicy. Great to share. Scallop risotto: 8.5/10 Really solid risotto. Good flavor and rice was cooked well. The scallops weren't not the freshest and a bit chewy. Burger: 9.5/10 As far as burgers go, this one is really good. They do overcook the edge, so it was kind of dry, but overall, this is so filling and flavorful and juicy. The fries could've been a bit crispier. I loved the aioli. read more

Willard Hicks - WH Risotto with Scallops - New American Near Me - Campbell, California

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I was disappointed in getting the Firecracker chicken. Major shrinkflation. Look at my older photos, used to have juicy chicken tenders. Now they jacked up the price and they are measly, fat-ridden, "bites". (Look the same size as a Cheetos, no joke). Barely any chicken. I'll gladly pay more, not the issue, but if you raise prices, please at the very least, keep the same quality & portions. read more

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I'll categorize the review for easy reading. Ambiance: Typical American restaurants, it's loud, kind of dark, not very comfortable seats with music playing. Service: This is their best quality, our server was very accommodating, especially for those with food allergies I like that they went above and beyond. Food: Oh boy.. you know it's not the restaurants fault when people go out to eat just to inhale large portions without any thought about quality of ingredients and flavor profiles. The steak was extremely chewy and bland, their tacos were dry and if you don't want onions the 4lb of onions they put on them, without it they're tiny. Their salads are typical, flavorless and expensive. The options are also very limited I don't understand why restaurants have the same thing on the menu for years. Change your menu, innovate, try quality and flavorful ingredients! Shrink your portions, charge less, if people want to eat more they can order more. read more

Worst service ever. Sat at a virtually empty bar for 10 minutes before we were given a glass of water. Finally ordered drinks and french fries. Fries came after 30 minutes and they were limp, unedible. Had dinner reservations but left to go somewhere. read more

First timers on a random weeknight--- We had such a great meal at Willard Hicks. The steak was tender, juicy, and cooked perfectly. Every side we ordered was delicious--from the seasoning to the portions, everything felt spot-on. The atmosphere and service made the experience even better. Highly recommend if you're craving a quality steak and great sides. read more

This is a review specifically for the Thanksgiving dinner. Nothing that we are quite grateful for the staff working on the holiday, and the opportunity for a prepared meal and service. However, the meal & experience themselves fell a little flat. The menu looked quite good, and we've heard good things about the restaurant so it seemed like a good chance to try it out. Everything started off ok with a good salad and delicious butternut squash soup. But that's where the good news ends. We had the turkey & prime rib as our mains. Both were room temp at best, and lacked almost any seasoning. Pretty bland. All of the sides were room temp or cold, and weren't bad- but not great either. Just ok. The table next to us was having even bigger issues with their order, and we didn't feel right complaining on a holiday. But for the price point, we were not impressed- and not really sure if it's worth coming back to try the regular menu. read more

This place was a huge disappointment despite the hype about it. Wedge salad comes with roasted peppers and a very sweet bacon crumble. If you are not into candied bacon, tell them to leave it off. Our orders came out and mine was a different dish than ordered in which the server's joked about the cook's ability to understand English as they took it away. (Really. In front of customers.) The steak I ordered came out which I ordered Medium rare and got a very small barely kissed by flame steak. Outside was seared and the inside rare and cold. My husband asked for ketchup and was given a very spicy cocktail sauce. And when they attempted to fix it, brought the same. We did not ask again. There was no manager to talk to that evening and none of the staff wanted to deal with issues of their food. So two entree's, a couple of drinks NA, a salad and a additional side ran $200.00. No attempts to problem solve some basic restaurant issues. Needless to say if going to offer steep pricing on your dishes, they better live up to the expectation within reason or fix the issue to be palatable. read more

Willard Hicks - Asked for Medium. This is their version. Cold inside, slight sear outside! RARE to say the least! - New American Near Me - Campbell, California

Great 1/2 pound burger? Pricey but in the heart of downtown Campbell- High-Tops in bar area great great for watching a game - bathrooms way sub-par (gross) for an "up scale" steakhouse... read more

Willard Hicks - 1/2 Pounder - New American Near Me - Campbell, California

Everyone was so happy we ended up here by accident because the other restaurant was booked ...this restaurant was elegant, cozy ambiance, friendly staff and excellent dishes. Best mega gourmet burger we ever had with fries like we never had before with a cilantro sauce. Salmon was perfect with veggies... everyone chooses to come back again. Our server Mary was so informative and checked on us frequently but most of all very cheery. read more

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The food was bland and the drinks weren't made with the ingredients on the0 menu. I also ordered a mango mule which had someone's mint in the Bottom of the glass. It was disgusting and horrifying. We will never be back. For an upscale restaurant, there's a lot to be desired. Such a waste of money and am nauseated by that mint. read more

We celebrated our 9th anniversary here. Hubby and I started with a cocktail. I had the Abigail and he had the sidecar. Followed by an appetizer of calamari steak that came with a tartar sauce and a cocktail sauce. For our meal we had the bone in pork chop and the ginger sesame ribeye with a side of green beans. Complimentary dessert of chocolate chip cookie and ice cream. Cocktails - 5/5. Refreshing. Decently priced at $15 per cocktail. Appetizer - 5/5. Garlicky. Tender. The 2 sauces helps to lighten the fried items. The calamari steak pieces were not greasy at all. Pork chop - 4.5/5. Waitress said it's suppose to be cooked to a medium but it was almost all done. No pinkness at all. Bordering on dry. It came with a side of Mashed potato and roasted Brussel sprouts. The sides were delicious. Other then the temperature being off, the dish was great. Ribeye - 3.5/5. Hubby asked for medium well but it was rare to medium rare. That particular cut had a lot of sinew and it made it difficult to eat, especially with their dull steak knives. I didn't like that it was served on a wooden cutting board. Idk how many times it's been used and how much "stuff" is embedded into the wood grains. The shiitaki mushroom ponzu ginger glaze was too salty for my liking. The crispy onion strings didn't belong. Green bean side - 3/5. Incredibly salty. Almost wished I had rice to accompany it, but that wouldn't help balance it out. Dessert - 3/5. Complimentary for our anniversary. The description sounded awesome. Warm chocolate chip cookie paired with a refreshing scoop of ice cream. Cookie was not warm or gooey. Ice cream was bland. But it's the thought that counts right? Great atmosphere. Last night was first football game of the season so it was a little louder than I'd expect it to be. Staff were attentive. Overall average of 4/5. read more

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If you have two kids under two, this is still a great place to go. We went at 5pm on a Friday, and they put us towards the back in a booth, which was perfect. We had our own space, and the kids could do what they want, Can I also say, the steak kids meal is , For only $12, you get huge pieces of steak. It was probably equivalent to 4-6oz worth and good quality too. I was thinking, hm.. should I order this next time?! 100% recommend for GREAT quality AMERICAN food and will 100% be returning with our kids. read more

HOPPING STEAKHOUSE IN SAN JOSE. Really loud inside, so we sat outside. Service is excellent. Food ranges from good to really good. I ordered my steak medium rare and came out medium well. I had no problem sending it back and received a new one cooked to my specifications. The cut was excellent and probably "prime". We really enjoyed the apps especially the tuna carpaccio. The place seems to attract a younger crowd and I think that's why it's so loud inside. It's pricy. Overall I thought is was a good steak house. A little overpriced maybe. Cheers. read more

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While I agree with many people here saying the service is slow, I have to say that their service is still good and honestly their food is so good that I don't mind waiting longer for service. This is a good place for an adult family dinner, friends, or a date! Their appetizers and entrees are incredible, my only negative with their food is probably their ribs where I thought the sauce was too sweet, but their signature steaks are so good!! read more

Ambience - 5. Nice vibe. Real booths. Brick. Cafe seating on the street. Food - 3.5. Steak was excellent. Appetizers were fine. Chopped salad was overdressed and the steak tips, while delicious, needed to be cut but the salad was in a bowl so you couldn't really cut it without the bowl tipping over. Think this through, people. Portions were odd. Normal sized mains but sides are huge - so you kind of have to share which I don't love - I want to pick my own. Service - 1. For the price, service should be way better. Like, you have to try to be this bad. We had a young looking waiter who they probably hired from McDonald's. Bus person started clearing plates while people were eating and was smacking the dishes on top of each other on the table like we were in Dennys. Wine glasses sat empty and no offer of more. Water was empty the entire time - I finally had to get up and ask for more. Couldn't get the check to save our lives. Just - distractingly painful. Train your staff!!! Cannot recommend and won't venture there again until someone tells me they've upped their game on the service. read more

Suuuuuuuper slow service, and the restaurant wasn't busy! The shrimp appetizer tasted like store-bought breaded shrimp. Took 20 minutes to get our drinks and forever for a refill. I will not be going back. read more

We ordered the T-bone steak and a stuffed baked potato via door dash. The steak was a perfect medium rare (as requested) and the stuffed bake potato was hugh. My husband and I split the meal and were fully satiated. Definitely and going back to this place when I am able to read more

Ohhhhhh Weeeeee! we had a great dinner here a few nights ago. Bestie was visiting and he wanted to go out. Couldn't be happier that we chose Willard Hicks. Steak was cooked perfectly, App's were apping lol (best friends words) Server was very attentive and sweet. read more

My family and I visited this restaurant for dinner. We ordered four dishes, but none of them left a lasting impression that we'd want to return and try again. While the food wasn't terrible, it wasn't particularly good either. On the bright side, the service was excellent. Aesthetically, the food looked great, see attached pictures. read more

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We popped in for a drink Monday afternoon while wandering Campbell. We sat on their outdoor patio out front which was quite pleasant. Our server was friendly, but very soft spoken and hard to understand when he spoke. My husband ordered gin and tonic while I had a Cosmopolitan. We also decided to share an appetizer and thought the Pesto Cheesy Bread sounded good. We just wanted something small (and shame on me for not checking pictures). We imagined slices of bread grilled with pesto and topped with a sprinkling of cheese. What we got was a whole loaf of bread that was cross cut and filled with pesto and tons of cheese. The flavor of the bread was fine, but the consistency was odd. This was not fresh baked. The crust was so hard that it was difficult to separate the slices even with the knife brought with. The middle of the loaf was slightly greasy from the pesto and quite cheesy. It was if the entire loaf had been reheated in a microwave, but left in way too long. I will say the drinks were quite good. I enjoyed my cosmo quite a bit. Aside from the bread, it was a pleasant stop. read more

Had a decent meal, truffle fries were very good. I guess my 3 star rating, wish I think is fair, is my steak was cooked medium well instead of medium rare, they were more than willing on bringing me a new one, it was way undercooked. I'm a steak snob, so I'm hard to please. I didn't try to send the second one back. I would give them another try though. read more

(Ryan Reynolds voiceover) The vibe is upscale sophisticated steakhouse right smack in the middle pf downtown Campbell! Jillian warmly greeted us Brandon served us. Ginger Ponzu Bone-In Ribeye. Shitake. Sesame seeds. Demi glace was amazing. "Beef! It's what's for dinner!" Grilled Bone-In Porkchop. Brussel sprouts. Perfect! Apricot chutney. Wow! The wood grill is everything! Apricot chutney and Balsamic are fantastic! And...AND it looked like a TOMAHAWK! Would order everything again! Thanks, Brandon & Jillian! Definitely coming back! It was an epic meal! Woohoo! read more

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Our server David was great -- kind, and full of great recommendations. We started with the iron skillet poblano cornbread, and it completely blew us away. The roasted poblano flavor and jalapeño honey butter were out of this world -- easily one of the best cornbreads we've ever had. The steak burger was perfectly cooked, juicy, and loaded with flavor -- the brioche bun, bacon, and onion strings worked beautifully together. Their fries are thick-cut, crispy, and seriously addictive. Even though ribeye isn't usually my go-to cut, the Ginger Ponzu Bone-In Ribeye was prepared so skillfully that I was converted. The glaze was rich and flavorful, perfectly complementing the tender steak. Every dish felt carefully crafted and beautifully balanced. Highly recommend Willard Hicks for a cozy date night or a special night out -- you won't be disappointed. read more

Dinner last night March 1- Did not want to complain to nice server Mary who is expecting. I ordered the NY Steak. It was awful, tough ,full of gristle and sold for 55$. A ripoff. no flavor, BLAND it was not cooked correctly. They buy the cheapest cut of steak like a $11.00 piece. Really gross. I took half home for the dog.Never again. read more

I had a good cocktail $15 "Miss Susie Q." But I only tried French fries! It's ok! But it was not crispy and I ate right when it served to me. It's $9 for approximately big cut out potatoes of 10 pieces. Price wise it was not bad. But I didn't try any entree. I always get a drink and a most simple plate in a menu. The waitress is nice and efficient but she was very much in rush. Warn you we went there as social meet up group. It was all seven of us. Will I go back? Maybe just for Miss Susie Q cocktail. read more

Willard Hicks - $9 French Fries & $15 cocktail "MISS SUSIE Q" is the BEST! - New American Near Me - Campbell, California

Johnathan is the BOMB! Let it be said... let it be done! Best drinks in the Nation! Great service awesome generous personality read more

Willard Hicks - New American Near Me - Campbell, California

Went on 2/20/26 for dinner. Service was very slow. Lady friend was talked into ordering lobster. 35 minutes later it arrived undercooked. Pale gray color and very tough. Unable to cut with fork. My salmon was good, but mashed potatoes were luke warn/cold. Lots of conversation noise from bar area made hearing across the table difficult.. Carrot cake desert was good. Dinner without beverage came to $194. Overall, not a good experience. There are better dining options in Campbell. read more

Great ambiance! 5 Stars. Waiter came over way too many times to see if we wanted to order (without our 4th guest) AND the place was empty at 5:00 PM so there was no excuse. Then after 2 more visits to the table (once 4th member arrived) now total of 5 visits requesting , he didn't even get the very simple order correct - 2 burgers and 2 salads! One of the burgers was supposed to be lettuce wrapped with the aioli on the side, but instead both burgers arrived with the buns. In efforts to not be high maintenance and get over eating a bun, we asked as long as the aioli was on not on the bun we'd just accept it the way it arrived. He insisted that although they forgot to lettuce wrap it, it absolutely did not have the aioli on it (contains mayonnaise/egg allergy etc). Once we opened it absolutely 100% had the aioli on the bun. Waiter 1 Star. The food was excellent. Beginning with the ONE POUND burger it was absolutely delicious - best burger ever. Their fries - never disappoint. Their salads - outstanding with cornbread croutons. Food 5 Stars. read more

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I come to Willard Hicks all the time and I'm usually very impressed with the food and service. I usually come in the evening and have never had an issue. However today I brought my girlfriend in for lunch and what a disappointment. The drinks were highly disappointing; manhattan was not balanced in the slightest and the French 75 was incredibly acidic(so much that I wondered if the lemon juice was bad. The bartender claimed it was juiced this morning). The shrimp tacos looked and tasted like leftovers, onion strings were soggy and limp, definitely world's different from the night before. The Asian salad with steak was sent back because of the raw and unflavored steak. All in all we won't be coming back in the daytime. I recommend coming in to see Hector(bartender) for a great experience. I want to love this place but today gave me some doubts read more

One of the worst dining experiences I've ever had. I understand it was Valentine's Day, with that said, we opted for the "Valentine's Experience" dinner which came with a choice of soup or salad, an appetizer, entree, dessert and a complimentary glass of champagne. We waited 20 minutes for our waitress to acknowledge our table and order a cocktail. And 20 minutes more to get them. We ordered our meal preferences at the same time. I ordered the New York strip and my wife got the surf and turf ( filet and lobster tail) The soup arrived but had to ask for a spoon. Waited for our appetizers (scallops) that never came. The next thing you know our entrees showed up. Neither of us were given a steak knife until we asked. I had to ask for butter for my wife's lobster and they brought a couple of "pats" like you would spread on a piece of bread. When I mentioned the glass of complimentary champagne, the waitress replied "yes, but you need to ask for it" WTF? Then the desert came and the conversation turned to our missing scallops. They packaged them to-go. When we got home, I took them out of the bag and looked at them. It appeared that the kitchen had taken whole scallops and sliced them in half. They were very thin, 1/2 inch thick at most, causing me to speculate if the kitchen had run low on food. I have worked in an upscale steak house before and I would be embarrassed to have provided this type of service for the price. The bill was over $300 for two of us. read more

My husband and I enjoyed our visit. We stopped by for a late lunch. Greeted at the front, seated right away. Our first waiter was a guy whose name I do not recall, he was leaving and informed us Mariah from the bar would be taking over. She was great, very attentive and helpful with a great attitude. The playlist was on point, just an overall great lunch. read more

We thoroughly enjoyed our visit here. The steaks have that wood fire smell. I ordered a signature steak with peppercorn sauce and my son a new york strip that was not a signature steak. The drinks were great. Our server Mary was knowledgeable on all the bibations -- especially the IPAs -- which is pretty rare at these type of non- brewery restaurants. We also had the calamari steaks. I was hesitant because of a chewy experience at a different establishment. These were tender and non greasy. A new love! The price for what you get is really good for the silicon valley. Posting the photo of my husband's phenomenal burger which was made better with bacon, because everything is better with bacon. read more

Willard Hicks - Burger - New American Near Me - Campbell, California