Very good customer service. Rhonda made me feel very welcomed with her warming personality. Great overall experience.

Visited Willy's today after lunch around 2. Ther location on Howell Mill Rd. The staff was friendly, restrooms were clean. The beverage area was organized and clean. The lobby inside and out needed a little more attention but it was ok. The speed of service was great. There eas hardly anyone there. The problem is the food. They offer a brisket but it taste like sweet bbq pork. The quality of the product was very poor and the taste was even worse. I paid $14+ for this meal. Which was horrible. Sat the time of posting this review I still had not finished my burrito. Stick to Chipotle. The burritos are larger at Chipotle, they have more flavor. and is a better value for your money. read more

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i was very pleased with my meal from here!!! they had so many options to choose from, wet burritos, nachos, tacos, taco bowls and salads! it's like chipotle but on steroids. staff was nice they seem to get along well as they were having a fun time behind the counter which made the experience more enjoyable. I ordered 2 adobe chicken tacos and loaded them up, and thinking 2 tacos wasn't enough i ordered a steak one... didn't even need it. the tacos are filling and affordable! SO DELICIOUS! almost every order comes with tortilla chips and salsa. will be back read more

One of my favorite locations. Everyone is so attentive and kind. I appreciate the smiles and how the food always looks fresh.

Got back from out of town my children were craving Willys. I got to this location at 9:26. They close at 10. Two of the three doors were locked but the open sign was clearly on and flashing. I go in the only open door. There is no salsa bar, no tea sweet or unsweetened and no lemonade. I go to order. They have no rice. No ground beef, no fajita vegetables. They didn't close for another 34 minutes but everything they didn't want to have to do at closing was already done. I asked them when they close? The female manager says 10. But she said it in a smart ass tone as if I work for her. I walked out. i drive around the back of the store and one of the employees cars is jacked up on blocks with a wheel missing. WTF? This location for years has been going down hill. It's by far the dirtiest, most rudely staffed Willys of all of them. I've been to most. I left and drove to West Paces where their restaurant was completely stocked with food and courteous happy employees. Willy time for a revamp and rehire the Howell Mill Store. It's becoming an eyesore to the neighborhood. read more

Willy's Mexicana Grill - After I went in and discovered they had put up everything. - Tex-Mex Near Me - Atlanta, Georgia

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Willy's is always my go to for nachos when I cant go to a more traditional/authentic place. Mu favorite are the Super Nachos with Queso instead of shredded cheese. Black Beans and Spicy Chicken...dont forget the fajita veggies...cilantro, fresh jalapenos, corn, guacamole and sour cream.... Today was no exception and since it's a build your own situation...I got everything I wanted AND a mixed frozen margarita to boot. Now I am not a fan of frozen my preference is on the Rocks but the cashier convinced me to try the frozen and I was a happy customer. The patio is open and seating is limited due to social distancing (not a complaint just stating facts) but the quality of food and the service was A1. read more

Willy's Mexicana Grill - Super Nachos with Spicy Chicken & Queso - Tex-Mex Near Me - Atlanta, Georgia

I may have been in the store for a total of 5 minutes but within the first 15 seconds I received some of the best customer service I have all week. I did not get her name, but she had locs and worked the food line. Her initial approach was so warm so welcoming and I appreciate it the experience with her and the rest of the staff. read more

Willy's Mexicana Grill - a bowl of salad - Tex-Mex Near Me - Atlanta, Georgia

First time here. Food was fast and delicious! I ate everything before I could take a picture.

Stopped here during a road trip and I'm so glad we did. The staff was eager and ready to take our order. I ordered a burrito bowl without the rice and the portion size was well worth the price. For some reason the bar area was closed which was disappointing. Our meal came with warm and crisp chips and salsa. Despite some reviews this location was pretty clean. I mean they could have swept a little but overall not bad. I'd visit Willy's again in the future. read more

Willy's Mexicana Grill - Tex-Mex Near Me - Atlanta, Georgia

I don't review lot of chains these days in particular - and I generally love Willy's above the other similar options - but this one deserves a couple of comments: It is consistently dirty! Surprising compared to the other locations (like the one near Ptree Battle and the WPF in the OK Cafe shopping center) - more surprising that it's that way pretty much all the time. Parking is also a challenge - with the apt building behind and it being so closely nestled by CFA, it seems a big lot with....not much room or enough spaces. The only time I really enjoy going to this one has nothing to do with the rice bowl I love- it's because my friend plays & sings there some weekend nights during spring and into early fall! read more

Willy's Mexicana Grill - Love hearing my friend play and sing on the patio! - Tex-Mex Near Me - Atlanta, Georgia

Never have been more upset. We love our Willys in East Cobb. Will never go to this one. Went to eat at a restaurant next to them. There were signs in the front saying No parking unless dining in their restaurant. Behind them, very had to tell parking is still for Willys if you enter in the back. Looks like that is just the case for one spot. Explained to them how we pulled in and how we had no idea the back area, in front of condos, could not be parked at. I asked how he knew we were even going to a different restaurant. He laughed and said he watched us park there. I guess that's how they stay in business Booting cars that have no idea they are parking in the wrong spot. Way to ruin a Fathers Day lunch with my husband and kids. Maybe you should charge for parking since you have the only empty lot on Saturday. You watched my husband help my teenage daughter park and then booted her truck. And then the tow guy laughed about it. Sad. read more

This post is over due, but I decided to try Willy's a few weeks ago. Upon entering, I noticed that it was very similar to MOES in terms on setup and how you order your food. I spoke with the employee at the front of the line and explained it was my first time trying the establishment. I knew I wanted a quesadilla, but was unsure of the type of protein. The employee allowed me to sample the three different types of chicken available, I ended up going with the Buffalo chicken. After receiving my order, the nice gentleman that helped me out initially revealed that he was the manager, I believe his name was Brandon and assured me that if I didn't like my quesadilla to come back and let them make it right. Fortunately , I didn't have to do that as the food was fantastic and I plan on going back! read more

I'm a new fan of willy's!! They give you really healthy portions, their toppings are always fresh and I like the selections! I've been getting the goal bowl lately which is basically a salad with a protein, pico de gallo and whatever other toppings you want to add. Super delicious! Obviously it's a fast dining experience, so you walk in and order, all of the things are in front of you and they top it on in front of you! I've also ordered on DoorDash and have zero complaints!! read more

Willy's Mexicana Grill - Goal Bowl - Tex-Mex Near Me - Atlanta, Georgia

Willy's Howell Mill has been a reliable neighborhood standby for me for a solid decade+. I've gone through long stretches where I would come here on a weekly basis to grab dinner (a burrito + chips) on my way home from work. The food is filling, tastes good, is a great value, and the service is efficient. Not much more you can ask for. Atlanta has a lot of Mission-style burrito (those giant, "overstuffed" burritos) restaurants, Moe's and Chipotle being the most prominent. However, if given a choice, I'd probably choose Willy's or Bell Street Burritos most of the time. In my experience, the freshness of ingredients across the aforementioned brands is comparable, but Willy's meats have more flavorful marinades and thus, better taste. This is very much a casual joint where you walk up and order. All of the ingredients are laid out before you and everything is made from scratch. Their popular items are burritos, tacos, and quesadillas. After tax, expect to spend about $7.00 per burrito, $3.00 per taco, and $6.00-$7.00 per quesadilla depending on size. I almost always get a burrito. The two meats I order the most in my burritos are the Adobe Chicken (char-grilled chicken marinated in red-chile adobe sauce) and Cilantro-Garlic Steak (char-grilled sirloin steak marinated in cilantro-garlic sauce). By default, the burritos come with rice, beans (black or pinto), salsa, and jack cheese. I usually get black beans with mine and add sour cream, cilantro, jalapeno, black olives, and guacamole. Guac is an extra $0.90. Other premium toppings include roasted red peppers, grilled green peppers and onions, and corn salsa ($0.50 each). The meats are typically thick, juicy, and hearty. Well-seasoned and marinated, they have a good bit of smokiness and flavor to them. The guac is mouthwatering. It's homemade, smooth, and fresh with ripe avocado. The burritos are massive and do a good job filling you up. Tortilla chips are complementary. The chips are deep-fried in-store daily. They're served warm and sometimes, you can see the hot oil still glistening on each chip. The chips are made from white corn tortillas. A self-serve salsa bar is located in the center of the restaurant and has several different types of salsa including: Chipotle - smoky red sauce Tomatillo - tangy green sauce Habanero - spicy red sauce Chili D'Arbol - aromatic burnt orange sauce I always like to grab some of these to-go. Indoor and outdoor seating (patio) is available. Willy's is located in between the Chick-fil-A and Shell station on Howell Mill Road near I-75. read more

Closed 30 minutes before closing times and when I went in to ask were they closing up early literally none of the employees answered just looked at me like I was dumb... read more

Stopped here for a burrito for one of my kids. Have one that loves chipotle and another that loves Willy's. Have to say I too myself would pick Willy's over the other being I've gotten sick every time I've eaten their food. All in all I've been to this location and on this instance the guy was cleaning the table. Would be nice to dry it down before you place a flour tortilla on it to soak up the moisture that remains after the wet towel D minus read more

They are dirty. They don't wear hairnets , don't wash their hands & always cleaning. ESPECIALLY around their food. Last night I had a long string of hair in my burrito. It wasn't even rolled all the way. Literally made my stomach hurt. The other day I visited them they were cleaning ( spraying cleaning products )inside where they place the food with the some of the food still inside & got upset when we didn't wanna eat there. They are very rude , need new management & employees. They hate it there. read more

Hello. I stopped by your restaurant today, and the customer service was wonderful!! I come once a week and the food is always great. I took the time out to say thank you. read more

Ordered online so I wouldn't have to wait inline. Got to the restaurant when the order was supposed to be ready but ended up waiting another 30 mins. After the wait I drove home to find the order was incorrect. Got a bowl instead of a burrito, spicy chicken instead of regular, no guacamole, and no salsas. Don't waste your time with online orders for this location. read more

My go to spot.. easy to park, the staff are all exceptional, the food is good and hot. Always clean and the patio has tvs. Great price, good lemonades and the salsas stay stocked up. read more

Completely disgusted by the lack of food safety at this location. I walked in at 6:02 pm this evening and was standing in line to get a take out burrito. I noticed one employee was leaning over the cold bar items (the cheese salsa corn etc) and eating her own bowl of what looked like a corn/bean salsa openly over the food to be served to customers. She was tossing it with a spoon and it was spilling onto the counter and into the open food containers to be served to customers. She was not changing gloves or washing hands between taking bites and working on people's burrito either. I left the restaurant as I was extremely disgusted and did not want to eat food potentially contaminated by her own. I've been coming to the location for over 10 years but will not be back after this. If this is what employees do openly there's no telling what other food safety regulations they ignore. read more

This place is filthy. The floor is unswept, there's grime and food crumbs pretty much everywhere. The food is decent at the price. I had a steak burrito, which is a good value at $10, but that doesn't count a potential visit to the doctor. read more

so good! love the new goal bowl. ingredients are so fresh! this is my favorite willys, they just redid it so the inside is very new and clean. there is also normally a margarita bar (closed as of now due to covid) but they still serve alcohol! read more

Willy's Mexicana Grill - adobe chicken salad - Tex-Mex Near Me - Atlanta, Georgia

WOW!! I have to tell you guys how much I loved this place. This was my first time coming ( why does my husband keep acting like he doesn't try new places without me) ...clearly he has been here before . I was not feeling my sassy best, so I didn't really want to eat. However!!!!!! This could not have gone better. I had a burrito with tofu! Most glorious burrito I ever had! I loved that you can taste the meat to see how it is before choosing your protein. The veggies were fresh and crispy. The chips were so thin and crisp ( the way they should be) The burrito was so power packed by the time I was done creating it, I couldn't believe the gentleman behind the counter was going to be able to close it...but he did! It was spectacular. I want to thank the staff for being so friendly and helpful on my first time. ( not my husband's ) read more

Easy to order and good food. My family goes almost every week. Huge comfort food

My boyfriend and I are currently running a fever and vomiting after eating here. Their onions gave us salmonella poisoning. I have never ate an onion that burned my throat. The girl at the counter was rude as well. Don't go here. I tried calling them numerous times to tell them that their onions are bad but no answer. read more

More or less basically Chipotle BUT BUT their cheaper price wise and just because their cheaper in price doesn't mean their cheap in quality, I simply had a quesadilla with pork and rice and it was the best thing I ate all day and I didn't even finish it I still have leftovers definitely a great lunch spot read more

Let's start off to say I was a fiend for chipotle but now this has become my go to. I stop here quite frequently for lunch each week and must I say I've never been let down. The quality of the food and service is phenomenal. One May 5th a drink was made by Renee (GM)which was good. However, the mix that is normally used was out. So the GM did great by apologizing for the inconvenience and suggesting I'd try something else. I trusted her suggestion and she made one of the best margaritas I've ever had from a chain restaurant. I believe Willy's should promote that their is a bar inside the restaurant because like myself no one hardly notices it being in the corner. I would give Willy's 10 thumbs up if u could. Definitely recommending others to this location. read more

Willy's Mexicana Grill - Margaritas - Tex-Mex Near Me - Atlanta, Georgia

The best way to describe this place is... better than chipotle lol. It has the same vibes, but to me is more authentic. I wouldn't compare it to traditional Mexican cuisine, but it is good for fast food. The black beans seem to be a bit bland, but all other ingredients they use seem to be very fresh, and tasty. As far as meats I've had the steak, and spicy chicken from there. The steak tastes okay, I just wish both meats were a bit more tender. I've had a burrito bowl, and burrito from Willy's. Both weren't bad, I was satisfied for the most part. I'd have to say I enjoyed the bowl more than the burrito. This place serves margaritas, prepare to have your ID handy! There's a bar area, but I enjoy my drink on the patio. The strawberry margarita I had was pretty weak but tasty, so if you're a light drinker they might be perfect for you. If you're a heavier drinker, request more alcohol and let me know how it goes lol! Even though this place serves drinks it's VERY KID FRIENDLY. Beware of the hours 5-6 there were boatloads of kids lol. The service is great, enjoy! read more

Don't bother if you're using Postmates. My wife and I try ordering from this place every now and then because we actually like Willy's and this is the closest location to us. They somehow manage to give us someone else's order every single time. The receipt on the bag is correct, just none of the actual contents of it. I know these can be hectic times, but take a second and look at what you're putting in the bags. If we got someone else's order then that means you've actually screwed up two orders and if it's through Postmates then that means we just waited an hour for something that, in some cases, we can't even eat. At least Postmates is good about refunding incorrect items. read more

Willy's and Chipotle are probably my two favorite quick-service tex-mex options. If I'm craving nachos, you can find me at Willy's. Because I'm not a big fan of queso (blasphemous, I know...), I love that they do the broiler nachos with melted cheese. The chips get a little brown and it's wonderful. I generally go with either the sinaloa or adobo chicken, both of which are great options. Sinaloa for the non-spicy option, and the adobo for those who like the heat. Their portions are very generous and probably would take two sittings to finish. This location can be a little out of the way for a workday lunch, especially with the lunch time traffic on Howell Mill though, so I would take that in to consideration when coming here during the week. read more

Willy's Mexicana Grill - Nachos!!! - Tex-Mex Near Me - Atlanta, Georgia

I revised my rating of Willy's based on the manager's response as well as Kat Coffee's follow up. The dude who was the shift manager of the evening could learn something about customer service from these ladies... read more

I've been a frequent patron of the Howell Mill Willy's location ever since I moved to the area 15 years ago. Prior to the pandemic, the service was always super quick, even when the restaurant was packed. During the pandemic slower service was expected, but I've been patiently waiting far too long without seeing any improvement in service speed or quality at this location. I come at least once a week and oftentimes feel like I'd be better off placing a mobile order to save myself the wait time since it seems like they prioritize those over customers waiting in store. There is no ounce of urgency coming from the employees making the food. I'm often only one of at most four people in line and it takes at least 10 minutes to move through when I used to be able to be in and out in 5 minutes regularly. Last week, the line was backed up to the door, which felt like the good old days, but it took me 30 minutes to get through to the checkout. My son went in tonight for dinner and there were 10 people in front of him. It took 25 minutes to move through the line. With at least 2 people working the food line, this shouldn't be the case. Alas, none of the employees seem to care about what's going on. What has happened? Is there no manager who prides themselves on running an efficient establishment? Entering this restaurant is like stepping into a slow-motion video. You'd think with the snail-pace the employees would be diligently making orders, but about half of the time I come they forget items in my order. I keep coming back hopeful that something has changed because it used to be so good, but each recent visit I leave disappointed and frustrated. Seeing the lack of concern for decent service from the employees, I don't even want to think about what they probably lack in food safety procedures. I never leave reviews, especially not negative, but it's been too long to stay silent on this. read more

This place sucks ordered 1 day ahead of time order wasn't ready on the scheduled pickup. Told me to come back in 45 mins in which time they started to make my order after sensing my frustration. Very unorganized management and staff. Avoid large orders here. Don't rely on these guys to make taco night a success. read more

Willy's doesn't seem to be much for looks; it has the appearance of a cheap fast food place, and it's honestly not very fancy. That being said, I had the steak and cilantro garlic burrito and it was definitely a step above Moe's. I'd actually say it was on the same level as Chipotle. The burrito was dense and big, with a decent amount of the toppings I'd asked for. I could also have got more salsa if I wanted at the available salsa bar. This is a good americanized mexican place overall, and I can see myself coming back here for a cheap and filling mexican style meal. There's also a full bar in the back of the restaurant, which I'd like to come back for to see what the crowd is like for that. read more

Willy's Mexicana Grill - That first bite was goooodddd - Tex-Mex Near Me - Atlanta, Georgia

My experience tonight was superb!!!! The asst manager was so pleasant ran from service line to bar to make my margarita ! They now even have a sign!!! Omg this margarita so Good!!! Come by and have a drink at the margarita bar! You don't drink? Start! Oh and my veggie nachos were the best ever!!! read more

Willy's Mexicana Grill - Brilliant! - Tex-Mex Near Me - Atlanta, Georgia

This place is absolutely filthy (floor is extremely dirty and sticky consistently now, tables and chairs are always dirty, behind the glass near the food doesn't look clean either). Food quality has gone way down. Staff is not friendly and often times gets orders wrong especially when they stack bowls (ie first person in a group gets the 2nd person's bowl down the line) and they don't seem to care about anything. We've given them more chances than they deserve. Today was the last straw - never going back. Stay away and spend your money elsewhere. read more

Really quick service here. Everything I had had has been great. The managements team is doing a great job during the pandemic to make sure everyone is safe and everything is clean. And you can get refills as long as you get a new cup! Definitely recommend this location for quick Mexican inspired dishes. read more

Everyone has been telling me I have to try this Atlanta favorite so I decided to give it a go and fulfill my margarita craving! Similar to your typical order at the counter Mexican, they have bowls, burritos, tacos, quesadillas, salads, and of course, lots of queso AND a full bar from 4-10 p.m- don't worry you can get margs any time of day though! The whole menu is gluten free with the exception of their flor tortillas!!! I got the adobe chicken bowl with rice and black beans with fresh toppings. In terms of flavor, I've didn't think my bowl was the most flavorful one I've ever had but the ingredients tasted fresh- I just expected the chicken to be spicier! For the price, everything is a really good deal as you get complimentary chips and salsa with every meal! They do have a salsa bar with an array of different salsa, my fave being the tomatillo and hot one. I was most impressed with the margaritas because they can go either way in terms of alcoholic balance. They have them by the glass or you can also get a pitcher for a very reasonable price. They had the perfect balance of flavor!! Overall, for an order at the counter Mexican place, willys is a great choice! read more

Willy's Mexicana Grill - Adobe chicken bowl - Tex-Mex Near Me - Atlanta, Georgia

Willys is yummy. I had the braised pork baja burrito today. I love that you can choose exactly what you want on there. I dont like onions so I ask for cilantro and tomato. The cucumbers are yums, along with cheese dip, guacamole, sourcream, habanero sauce, tomato sauce, and more. I miss the prickly pear lemonade but the hibiscus is good with lemonade. read more

Willy's Mexicana Grill - Baja Burrito.. pork, corn, sourcream, tomato, cilantro, lettuce, cheesy goodness, guac, rice, pinto beans, red chile, jalapeno thingies - Tex-Mex Near Me - Atlanta, Georgia