Came on Monday night at around 10:30pm. My 5 stars is for the customer service from the two workers that night. They were very kind & communicative with us. The food also came out hot & saucey. Thank you! read more

Wingstop - Chicken Wings Near Me - Palm Desert, California

Workers here are always friendly and helpful! Food is consistently great and comes out timely. They also are always trying to give you a better meal deal which I appreciate! Best Wingstop in the valley!!! read more

Driest wings ever. Paying 30 dollars for the worst wings I have ever had is ridiculous. Seriously do not even try. You could get better quality wings buying the ones Costco sells or maybe any grocery store that has a deli. Don't waste your money. read more

Came in pretty late @ 1:45am on a Tuesday(they close at 2:30am) and this place provided THE best experience I've had at a wing stop . They did not rush us and the food came out extremely crispy (how I requested ). Despite them closing in 45 mins they treated us like we were the first customers of the day. So far best wing stop in the Coachella valley read more

This eatery is off the 111 highway & Deep canyon Rd in the Albertsons shopping area same building as Starbucks. Upon entering this place is super clean & very organized! They have so many wings to choose from & as week is their fries & drinks . I was first was greeted by Octavio, I gave him my order, he could clearly see I was kind of confused. I told him is my 1st time to "A Wingstop" we both laughed! He explained and great details all the wings and the combos . Octavio was so sweet, very kind, caring & very knowledgeable. He was so down to earth & so polite! So I ordered : 10 pieces of honey dry rub with lemon pepper classic, 6 piece boneless lemon pepper with honey dry rub with fries, 5 crispy tenders hot honey rub, fried corn , cheese fries. All delicious!! Their price point are great & with combos too! I love that they have the option of boneless too! I would like to thank the staff cooking and preparing the foods! I would love to thank Octavio for giving me such a positive experience here! I'll definitely will be back here!! I'll tell all my family & friends to come here! read more

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I asked my husband to order Wingstop for dinner so I didn't have to cook on Mother's Day. We rarely eat out because of how expensive things are right now, so I was also excited to enjoy my favorite wings. We drove to our closest location and when we arrived we were told we accidentally ordered at the wrong location. That we had ordered at the Palm Desert location instead. I have worked on customer service for the last 20 years and figured if I called the other location to cancel the order they would be helpful. That was not my experience. They said they wouldn't refund my order because they had already made the food. I would understand if I had ordered a huge amount of food, but I didn't. My order wasn't even $20. I asked the woman on the phone to speak to a supervisor and her response was to raise her voice aggressively at me and let me know SHE was the supervisor and I could come get my food or not, but she wasn't going to help me further. By the time we loaded our family back in the car and drove out to this further location (keep in mind the economy and gas prices) my order was an hour old. A man inside explained that it was their company policy to not return food once it was made and I would like to say that is a terrible policy. I'd understand if the order had a high price or an excessive amount of food, but it didn't. It was less than $20. The man working seemed to be in charge and was the only of the three team member on floor to speak to me. Another girl in a face mask stood awkwardly and stared at us the entire time, while another girl avoided eye contact and tried to stay out of customer sight - I am assuming this is the shift supervisor on the phone who raised her voice at me. This entire situation was extremely frustrating and unsatisfactory. Despite the male employee telling me that the wings were definitely still hot when we asked about having them remade, they were not. By the time we drove the 40 minutes home my food was cold. My wings were wet from sitting in a closed back instead of crispy and there was a sickening amount of grease with my wings. My fries were cold and squishy. I wasn't given a receipt and there is no customer service number online. This experience ruined my Mother's Day. read more

The taste and. price of the food is good. Hannah is great, friendly, efficient, and wears a mask to protect an elderly person in her family. read more

I came originally for the fried chicken wings, but I've found a reason to stay in the Cajun corn and bussin' chicken sandwiches. read more

Wingstop - Bussin' - Chicken Wings Near Me - Palm Desert, California

My grandaughter and her friend wanted Wingstop so we came in (my first time and last) and ordered a chicken sandwich and 30 piece Crew meal. We walked in and ordered. After we waited well over 30 minutes for our order, the food was disappointing, I'm sorry to say. My granddaughter did not like her chicken sandwich at all and the wings were simple less then mediocre. Besides, part of our order was wrong. I ordered Korean wings and got original so that too didn't go right. The place is small and simple but clean. Nonetheless, I would not recommend Wingstop! read more

I ordered food from this location through Uber Eats and it was easily the worst experience. The food was cold and tasteless. The fries were saggy and cold. I thought I was getting a bottled soda and got watered down soda because the ice had melted. It's unfortunate because I have always had positive experiences at other Wingstops and this was a terrible let down. read more

Terrible customer service & forgot to put ranch inside my bag. Meal ruined never will return.

Yesterday the girls working there were very kind and fast to make my food it was good as always and I noticed this has to be the cleanest location even the bathroom was spotless. I really like this location and I've visited many! read more

Wingstop - Chicken Wings Near Me - Palm Desert, California

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An hour wait for wings is crazy. Hire more staff. Didn't plan on spending my whole evening waiting lol read more

Husband ordered wings WITH BONE in. Received wings WITHOUT BONE and no blue cheese dressing. When I called to complain, the young person answering the phone denied my husband was there and had a carry out order. An incompetent and unprofessional shop read more

I live closer to the location on Washington st, but I don't mind making the trip to this one because the service is awesome! The workers are kind and the seasonings are perfect. I never eat inside and prefer to do carry outs, but my food always comes with the best care read more

Wingstop has the best wings, there's no arguing that. I placed an order for pickup and showed up hours late and it was still warm. The order was correct and the portions were great bang for your buck. Always love their ranch. Easy online ordering and easy parking. read more

Worse service ever Ordered my food by 8:50 AM and it's 10:09 PM and no order ready ridiculous So rude and taken for ever worse service EVER read more

My daughter and her two friends went to go eat dinner. They were seated and the waitress never went back to take their orders. EXTREMELY TERRIBLE SERVICE! We will never go to that place again! read more

First time at this Wingstop. at first I was a little annoyed because I tried to place an order online but it wasn't able to reach the store, for whatever reason, then when I called the person I spoke to told me they couldn't take orders over $25 over the phone. I tried again to do it online and I even downloaded the app, but I still got nothing. So I went to the store to place my order the girl I spoke with remembered that I called which I guess I kinda appreciate. It did look like it was only her and another guy working so I can understand they were short-staffed. The food was very delicious like really delicious. I believe her name was Melissa and I think she was the one cooking so great job to whoever made the food. I got the 24-piece combo which comes with 24 pieces of chicken, boneless and/or classic, a large fry, and a large veggie with either only carrots, only celery, or both. Again everything was delicious even the delicious carrots because who doesn't love carrots? read more

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I always grab the boneless because this way you can tell if they are really making your wings right or not, and I must say they are fresh wings every time... can't complain read more

Walked in and the guy working rudely told us to close the door. Stood in line waiting for 5 mins and nobody took our order or was even close to taking our order. Nobody sitting there had any food and there was no food being made. The back looked nasty too. So we decided to leave and go to dominoes. Terrible service I understand why this place has such terrible reviews. I thought people were being dramatic but wow it was bad DO NOT COME HERE read more

If you like wings, then this has to be your number one spot for lunch or dinner. Great variety of sauces to go with your chicken Not only do they have wings but other delicious varieties of chicken. Boneless wings has to be my favorite. And their fries are cooked nice and crispy. Just the way I like them. You will love the place, I guarantee it. read more

Wingstop - Outside - Chicken Wings Near Me - Palm Desert, California

this spot usually doesnt do me wrong but they gave me a whole 10 pc of just drums... who even likes drums?? along w the fact that they werent cooked all the way and ive been dying w salmonella for the past 2 days... yall have one job. COOK THE CHICKEN! read more

This place was so bad absolutely disgusting no ice took 30 mins to make 5 fucking wings never coming back

Service was slow and bad -- despite ours being a relatively simple order others who came in after us were served before us, and my husband was shorted a wing which we didn't notice until we got home. Wings were not bad, but nothing to rave about either. First time there and we won't be coming back. read more

My son loved the new chicken sandwich. He had it plain and it was crunchy, moist and flavorful. But the fries were the BEST! Perfectly cooked, fresh, lots of pepper, salt and a touch of sugar. Crunchy and moist at the same time. read more

This is the greatest wingstop in the entire valley, amazing customer service, always clean and very friendly

I was really pleased with this location. This location is 10x better than the Bermuda dunes one. The food was good and the customer service was also very nice. I'm glad to have a better location near me! read more

Two separate occasions and the same AWFUL experience. Staff demonstrates lack of proper training. The management of orders taken, whether online or in person, shows this lack in the worst form. Staff LITERALLY moves with no sense of urgency, showing no interest in genuinely doing their jobs to the best of ability. A LOT of standing around while waiting for one Staff Member to do it all. Considering how well California Food Workers get paid NOW, this is ridiculous. read more

if i could rate less than 1 star i would . this is the worse wingstop experience ive had, i realized they forgot 2 ranches, one i paid extra for and the wings barely even had sauce on them . they also have some weird white spots on them . i threw up the next day . do not come here . read more

New Wingstop in PD. Awesome vibe! They got sports playing on TV and good music while you wait for your bomb Wings. They DoorDash as well! read more

Wingstop - New Wingstop in Palm Desert!!!! - Chicken Wings Near Me - Palm Desert, California

Driving back to my hotel my sis and I decided to stop by and get food and boy were we disappointed the Guy that took our order wasn't paying attention messed up our whole order didn't give us the right food and when we got to our hotel to eat the food we saw that it was all messed up yes we should have checked but We called to see what they can do or change it up and One of the ladies picked up my sister explained to her what happened and she hung up on us we called back trying to still be nice and she just said oh sorry it disconnected with a rude attitude she said I don't know what we can do for you my sister suggested that we come back and change it for the next day and she said yeah that's fine I'm definitely not coming back to this Location again and don't recommend anyone else to say what a disappointment read more

This location has a book, with customers names on missing wings. That shows how many customers don't get their wings. This is something an attorney should get involved in a class action lawsuit. I told the store manager that last 2 times on my wing stop orders. I had wings missing and they only replaced 1 this time. With an attitude when I'm the one that should have the attitude as they are not preparing my families dinner right. I'll be cancelling through my credit card for an incomplete service. I'm retired and have all the time in the world to look into business that are purposely steeling from the customer. Do you add the wings up at the end off shift so employees can take them home? Are they compensated in any away to be motivated on cheating so many customers? Once again my wife,7 yr old, and self were short on our meal. Last time 2 and now 1 wing. I was a regular, now I'll just order from Buffalo Wild Wings. I'll also be addressing corporate, as I feel customer service is not important to this franchise owner. I have money, that is not an issue, but I feel I'm owed at this point the same 24 pc family meal. We normally eat about 16 times here a year. Just in the last year it's been about 4 times where wings are missing. That's a high percentage of missing wings. People can you imagine how many people are missing wings but say o well. We can't complain now the food is here. It's just a wing or 4. On large orders? I've never had an In & out wrong at my 44 yrs of age. I expect this from a business that just has to count a very simple math addition, to make sure all my wings are in my order. People don't let this go, complain even if it's just 1 wing. That means your order was not complete and should get a credit card refund or cash back. Don't let this big business get a way with stealing. They made me feel I was trying to get free food, and no I just want what I paid for and not at a later date where I'm forced to come back. Or is that the catch? I'm consulting this with an attorney. You need a wake up call and not steal from customers. read more

One of the nicest wing stops in the desert and you can actually eat inside at the location it must be a different franchise owner this location than Bermuda Dunes and Coachella. They have big pieces of chicken tasty fresh and delicious. A difference of night and day from the Wingstop at Washington and country club this Wingstop they're very friendly with a smile very clean location and courteous staff. read more

I ordered her Friday March 11th 10 wings and 6 rolls, the were missing 3 rolls and told me I could stop by next time in area and pick up the other 3. Retuned Sunday March 13th was told since the employee didn't write it down said it was supposed to be handled by a manager and written down. Confronted the employee who told me I could come back she said she could not have told me that because she isn't a manager, Guess that's why she didn't write it down. Food is Ok Employees are not Honest. read more

i was looking forward to ordering wings from this newest addition to our local plaza. I went online to order and after fighting with the website for over half an hour with no success I decided to call in my order even aft reading some of the discouraging posts online. Well the youngster who answered the phone and spoke like she was on speed then told me I could only order over the phone if my order was under $25. Seeing that my order was way over that and the app was of no help I went elsewhere and will not be spending any of my money at this establishment. read more

Had chicken sandwich, bun was hard and stale, chicken OK but not great, music inside was very loud, no place to put our trash, had to just leave on table, this was my first and last visit to wingstop. read more

Walked in and waited in line behind 3 people. When I was up next at the counter the employee just walked away. I literally waited 10 more minutes for a total of 25. Meanwhile the 3 employees went along their business and made me feel like I was invisible. I finally asked them if they could even acknowledge my presence just even let me know I'll be right with you or anything and was finally asked if I was waiting on an order. I replied no I haven't even made my order and then they told me that I should've ordered online like I was supposed to know that. Just sick of the lack of customer service these days. read more

I mean I get that I came in late but 30 minutes and counting on 2 orders of wings and some fries? What a joke for some deep fried food that should take 7-10 minutes conservatively. read more

Omg so disappointed everything had way to much salt, been to the wings too several times on Washington it's a 5 stars food tasted old