The workers told me 6-8 minutes, i had waited for more than 20 minutes still doesn't get my order yet..

Price point is better than other places but the flavor isn't there. Mango habanero is straight mango. No heat to them at all

I door dashed an order tonight and one of my drinks seemed a little suspiciously empty. When I opened it, I was surprised to find out. They put a freaking water cup inside the medium cup. Seriously guys what the heck! read more

Wingstop - Chicken Wings Near Me - Simi Valley, California

No one answers the phone here. When they do answer they put you on hold and never come back.

OMG No! I will never do it again. This is the first time I've tried Wingstop. The service was nice but the food tasted like crap. Picture a tiny piece of meat coated with a lot of dough and then deep fried in motor oil then slathered with artificial flavors. It is like a KFC overly dipped and junk. I am home sick now because of Wingstop yesterday. It just about killed me and I still have not recovered. I do not recommend Wingstop. I have tried other wings in other places where there is actually some meat and it is not so fried that you can't tell what it is you're eating. Do not go here. You might end up sick like I did. read more

Wingstop - Chicken Wings Near Me - Simi Valley, California

I usually despise Wingstop for the sole fact that they never deliver on their promise for estimated time to complete their orders. I always come in at the last moment suggested on when my order would be done and i usually have to wait an additional 10-15 mins to get my order. This location is very different though. I've ordered online about 5 times already and they have always been able to give me my order at their promised time, so huge plus to them! I also recently just tried their new chicken sandwich meal and I can say that this is a HUGE steal and awesome deal. For 7.99 you get a chicken sandwich, fries, dip, and a fountain drink. There is no way that anyone can pass up on a deal like this. If this price stays the way it does, I can fully say that Wingstop has the best bang for your buck when it comes to chicken sandwich meals! :) read more

Wingstop - Garlic Parm & Spicy Korean - Chicken Wings Near Me - Simi Valley, California

They need to promote Ariana to shift manager or shift lead or whatever the next thing up is because she is really excellent. I came in today and ordered my food my pick up time was called in at about 20 minutes unfortunately it did end up being prepared later than I expected and I was personally a little bit frustrated I felt like Ariana handled the situation really well and made me feel as though she understood my frustration so I appreciated that I am really really excited to have a Wingstop near my house :-) so keep it up girl and I hope you get a promotion! read more

Wingstop - Chicken Wings Near Me - Simi Valley, California

they don't drown the wings in sauce! my wife wanted some wings and i dreaded the wing stop. but i was surprised!! the fries r usually over salted and dry... but these felt fresh! the wings were pretty good and i liked the options at the soda foundation read more

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I personally prefer the tapo canyon location over this one. I feel that their ranch here is incredibly salty & has no flavor & the wings are really greasy. The tapo canyon location has way better flavor, the wings aren't so greasy & the ranch tastes entirely different. The service is slow. Overall have been disappointed anytime I come here. read more

Dry as chalk . Had delivered so I couldn't check in the store . Very disappointed , are they always like this ? read more

Wingstop - Is this how they always are ? - Chicken Wings Near Me - Simi Valley, California

Joe is the best. He is the only reason we come back to this wing stop. He always has a smile on his face and is a great human.

Amazing service right after Gard night they very friendly and above all they care for customers This place should be a Michelin star

Absolutely Not! I had food poisoning after my husband picked this up for dinner last night. First time having it, and while eating, I was not impressed had a weird taste in the seasoning, and the food just looked awful, made with absolutely zero love. I was sharing with my family that this place made me sick, and come to find out, my Uncle received food poisoning from this place a while back and ended up in the hospital. I work in the industry, and this tells me this place is very poorly managed. read more

foods decent but they never answer the phone when i try to call in a phone order. super irritating to be honest, i just want to place an order. read more

Best location ever,I'll for sure come back. Workers are helpful. Miguel, axel, Sam best workers ever.

Placed an online order for pick up. Waited slightly longer than the pick up time said it would be ready, but no biggie. Ordered 10 mild, 10 lemon pepper, 10 spicy Korean, and a side of fries. Wings were flavorful and the fries weren't bad. Definitely coming back. Staff was nice. read more

Wingstop - Mild, spicy Korean, and lemon pepper with fries and lots of ranch. - Chicken Wings Near Me - Simi Valley, California

The store was pretty busy when I walked in to order but it went by pretty quickly and the wait wasn't long for me. The cashier was also helpful when I was ordering. Added extra ranch to which was nice. read more

Do NOT count on them for any special events or busy times - on Super Bowl they were over an hour late with a scheduled pick up time which shows they can't manage effectively. read more

Place is amazing it's Fresh and tasty Everytime. Always hits the spot. Hector is awesome

This is the best service I have ever had in my entire life. My guy Hector was super nice and positive. I was having a down day until Hector cracked some jokes and made my day. This is my first time at wingstop and I will for sure be coming back as I have had an amazing dinner with my friends. The food was amazing and the boneless wings were so good and the beownie was a great desert. I love simi valley wingstop and Hector. read more

Best food service I've ever had, hector was the guy. He served us right away, very entertaining. The food was amazing came out fast. Super funny and social. Brownie was perfect and thank you again hector for the perfect customer service. Simi Valley wingstop and hector were amazing. read more

The issue with this location is they have little to no accountability for Postmates and DoorDash pick ups. Many orders are " lost" or they forget to start the order until the driver arrives. If using the delivery service is too much, they just shouldn't use it. Stop making it more difficult for the drivers and customers. read more

Food took forever. Employees spent the whole time talking shit to each other instead of working. Multiple customers waited 20+ minutes.

I enjoy the food, and the service is good enough for a fast food place. It's a wing place, not much else to say.

My Wingstop journey started and ended at this location. The kids begged and I capitulated. The menu was confusing: all we wanted was wings and water. We didn't want fries or soft drinks. A la crate wings do not appear on the menu here. That is red flag number one. I explained to the worker what I was trying to order and he confidently told me he understood and that my order could be accommodated. Whew! 20 bone-in wings and 3 water cups. He says " I have to charge $4 each for water cups." Not typical, but fine, go ahead and charge me for the water cups. Red flag number 2. He rings me up and the total is $45! I reluctantly paid and told him I didn't need the receipt. My bad, but this was red flag number 3. As we sat waiting, I kept thinking about the cost. The order comes out. It was not what I had ordered. We somehow got boneless wings and fries. I explained that this was not what I ordered. He prints out a receipt that shows this is exactly what I ordered. The kids were hungry so I didn't push back. All in all, I will not be returning to a wingstop ever. read more

Best Wingstop I ever had. The fries and the chicken were so good. The customer service more than amazing, going back every week.

Inexcusable behavior by the manager. Refused to come out and address a number of disappoint customers on Super Bowl Sunday. Instead left undertrained and in-enabled employees to deal the customers wondering why they're orders weren't ready on time, even after returning after the "we're behind, will be ready in 60 minutes" even as the cashiers quoted walk-in customers with 30 minutes. read more

Worst service ever paid for 10pc combo half bone in half boneless and got all boneless I called and they told me tough luck go somewhere else if i don't like my order. HOW RUDE!! So unprofessional!!!! read more

The food is good but the service was horrible, we are always waiting even when they are not slow, the cashier always disappears and when we asked if we can pay for our food the people said oh i don't know how to use the register or that he or she was not able to be on it. Why ask how may i help you or anything if you can not help me anyways. The food is great but the service can be better read more

I was so excited for this location to open. But on Sunday I had the WORST experience. I ordered online for delivery and my delivery was cancelled twice so I called to ask if I can pick up myself. They said yes, when I reached the restaurant I found out they gave my order away to a delivery person. I didn't make a fuss I simply went home and when I arrived home I noticed half my order missing or was incorrect. I paid $80 or so for wingstop to forget all my sides and dips, and I paid $10 for the ranch. Carrots and celery were missing, dip was missing, one fry instead of two and one wing was plain when it was suppose to be mango habanero. I called the restaurant and spoke to a manager who assured me I'd get a refund and today my credit card charge final processed, no refund was ever given to me read more

This restaurant has left the best impressions! Friendly employees, delicious dishes, and beautiful presentation. I recommend to everyone! I would like to come back here again! read more

Awful service, totally messed up the order blue cheese instead of ranch no fries. Not a good start to this restaurant

This business is a joke we paid over $70 for our food twice. The first order never arrived then stupid me I order it again and the food took over on hour to get here and once it got here it was cold. I will never order wing stop again. read more

The workers are so nice and the fries are to die for, whoever made those fries needs a raise! The cashier was very nice and welcoming. overall amazing! read more

worst customer service. walked in for a mobile order, was not acknowledged whatsoever until like 5 minutes later after every single person working looked us dead in the face. no one said hello or asked if we needed help they all just stared at us. read more