Gray's was assigned to us for a free tune up through our energy company, CenterPoint. He showed up…read morepromptly and was very professional! He thoroughly explained to me what he was doing and was communicative from start to finish. Highly recommend him for any A/C service you might need!

I found Mr. Gray on yelp. My A/C unit went out and I needed my unit repaired. He was responsive and…read moreprofessional. I contacted him at roughly 8am and he replied in a couple of hours and he was able to come the same day. He was extremely helpful. He did a complete assessment and identified that the problem was indeed the capacitor. I also elected to replace my thermostat. He replaced the thermostat as well and everything is running smoothly. I will keep his information in my files and recommend him to others.

This is an exceptional Air Conditioning company with an exceptional staff and service. Jason…read morecame to our home exactly on time to check our Echobee Thermostat and recalibrate it to set up the correct Temperatures and Humidity because it was sending messages of possible problems with our AC system. However, after checking our AC system and completing preventing maintenance for a really fair fee, Jason concluded that our AC system is in very good condition and it was more Thermostat wrong messaging than the AC system itself. My wife and I were extremely appreciated and happy Jason's professionalism as AC Technician and most of all for his/their honestly. I will definitely recommend this company to anyone, and I will hire them next time to check and do whatever maintenance in our AC system if needed. Thank you, Richmond's Air, for excellent service.

I cannot say enough good things about Richmond's Air and the experience we had replacing the HVAC…read moresystem in our four-story townhouse in Midtown Houston. From the very beginning, their professionalism stood out. The salesperson took the time to understand our home, how we use it, and what we actually needed rather than simply trying to sell us a system. Anyone who has dealt with heating and cooling in a four-story townhouse knows that maintaining comfort throughout the entire home presents some unique challenges, and Richmond's Air clearly understood those challenges and recommended a solution that made sense for us. Once we made the decision to move forward, they arrived with a fantastic installation team that worked incredibly hard, communicated with us throughout the process, and treated our home with genuine respect. They were careful, organized, professional, and clearly took pride in doing the job correctly rather than simply getting it done quickly. The responsiveness of everyone involved, from sales through the service technicians and installation crew, was exceptional. Just as important, we always felt that they were listening to us and understood both what we needed and what we expected from an investment of this size. Now that the new system is installed, the difference is remarkable. The unit performs beautifully, our home is extremely comfortable, and we have the added confidence of knowing that we purchased a world-class product backed by an outstanding warranty. There are plenty of companies that can install an air-conditioning system. What distinguishes Richmond's Air is the combination of knowledge, responsiveness, professionalism, workmanship, and respect for the customer's home. From the first conversation through the completed installation, they delivered exactly the kind of experience you hope for when making a major investment in your home. Five stars without hesitation. We would absolutely recommend Richmond's Air to anyone looking for a first-class HVAC company.

To add insult to injury after a hurricane, my vet started blowing hot air in 3 rooms. Alliance…read moreresponded immediately and came out the next day. The tech was very nice and checked everything out. He explained the issue was self induced...our filter was too thick...bless him for saying it with a straight face. He made a recommendation on which filter to get and we've had cool air circulating ever since! Great company and would call again!

I had two brand new air conditioners installed by this company. One and a half years in they are…read morelooking to charge me $1,000 for a failed part. They said the part is covered by the manufacturer warranty but the labor and the refrigerant is not. The average cost with some google suggests the replacement for a TXV should cost between $185 to $750. Not only are they not standing by their work, they are looking to make a quick buck even after collecting upwards of $20k from me for my air conditioners. I regret ever letting this company do new units in my home. Clearly they do not stand by their work.

If I could give more than 5 stars I would! Stephen was very personable and understood the urgency…read moreof our situation. Johnny was sent out to my 90-year-old father's house the same day, (8:45PM) to access the problem. All this time, my fathers was told he needed a new unit by another company and all he needed was a new breaker! The next morning, Johnny was there with a new breaker, completed the process and now all is well. They kept us posted with each and every step. It's nice to know there are actually people you can trust. Very highly recommended.

Scheduled quickly, good pricing, friendly and very clean!! Gilberts has changed 4 of my 5 AC and…read morevery satisfied with their work.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge fixed my oven! I was really grateful to have it back. It wasn't cheap, but I appreciated that…read moremost of the cost was the part and not the labor. The part took awhile longer to come in than expected, but that was not Jorge's fault: once he had the part, he came back ASAP to install it. I would absolutely recommend Jorge and would call him again if (ok WHEN) I have another appliance problem. Very professional, polite, and trustworthy. I'm grateful to have my old oven up and baking cookies again, rather than having to pay a few thousand for a new double oven to fit (along with all the problems of the "advanced electronics" in new appliances) Thanks, Jorge!

I strongly advise caution when dealing with Braswell's for HVAC repairs. He identified a leak in my…read moreevaporator coil and recommended I add refrigerant. He said it could last from 6 months up to 3 years--he wasn't sure--and that if the system failed again, I would need to replace the part or the entire system. He charged me $235 per pound of virgin R410A refrigerant; my system required 4 pounds. The next day, a neighbor told me I was ripped off because their AC was refilled with 4 pounds of refrigerant for the standard service cost of $169. My system stopped working after three days!!! I believe I was intentionally misled into buying the refrigerant. Braswell performed a leak diagnostic and knew how severe my leak was but likely thought he could make $940 now and have me call him back for more work later. Beware of contractors with predatory behavior. I should have realized he was going for the kill when he said no one called him all winter. I later discovered that most companies charge $75 to $90 per pound of that refrigerant. Not only did he recommend the wrong service, but he also tripled the usual charge. When I told him my system had failed only after three days, he wanted to schedule an appointment to "do another diagnostic."

Overall great service. They called before they arrived to replace our upstairs AC/heater. Arrived…read morewhen they said they would and literally took the precautions to make sure the floors and stairwell were covered before beginning their work. Finished that afternoon after installation was completed. Scott is always available to answer questions. Definitely would recommend to others.

I knew I had a problem with a drain line in my upstairs unit. My regular AC guy was taking too long…read moreto address the problem so I gave Air Systems a shot. Quick response. They have a minimal service charge and charged a small amount for some minor pipe work. The techs were very knowledgeable explaining my system, and the overall cost was good. They didn't try to up-sell me on anything (which I ALWAYS check for). Nice to now have a go-to AC service - Air Systems!

I had Air Systems Texas come out, Was on Time very nice TEC. They will call you. to let you know…read morethere on the way! Found the Problem fast and Gave us A Quote, price was Fare, Had Repairs completed! Has been a couple of week now, Ac is working Great. Thank Y'all

I used this company as a Trane AC carrier. They installed a cooling coil and from the time of…read moreinstallation, my AC would not stop running. They came back several times and in a attempt to fix the problem, wires were removed from the outside unit and I was told by the service person, the 2nd stage was not necessary. Needless to say my house stayed at 79-80 degrees for several weeks because South Tex. I contacted another company and had them come out and check the system and found my outside unit had a leak. It was replaced and in conducting a check of the system, the service person found several ducts were not reconnected when South Tex A/C installed the cooling coil.

I called Steve on Friday when our unit went out,Steve took time on Saturday to come take a look at…read moreour unit even though he had personal plans with his family He was very professional , affordable and on time. He gave me a quote and had our new unit installed Monday morning. Steve and his crew arrived on time and were very professional and finished up quickly. He also sent his crew back to check our furnace to get it ready for winter. He also had his guys unclog our drain so we did not have to hire a plumber saving us time , money and headache. Definitely recommend South TEX AC and heating!!!