Really disappointing experience. I placed a pickup order and the employee handling it was unnecessarily rude and dismissive when I asked about my order, acting like I was inconveniencing them. There was no professionalism or basic courtesy. To make things worse, when I got home I realized items I paid for were missing, which shows a lack of attention to detail and quality control. If you're going to charge premium prices, the least you can do is treat customers respectfully and make sure orders are complete. Definitely not the experience I expected. read more

Food was great. I apologize that I was too excited to eat and forgot to take a picture first. I got the medium size for $15.49. Not too bad and average for the price of poke bowl. Because of the plexiglass the server has hard time hearing my order, so she accidentally put pineapple in my, but she quickly use clean gloves and pick them out. I appreciate that, and that she's apologetic about it. I'm glad they have kimchi in the vege choice. I asked about wasabi mayo, which I never had that sauce, so she kindly gives me some sample to try. She also gave me yellow pickle radish in a small cup to try. She's very friendly. The place looks clean and updated. I'm only here in this neighborhood occasionally but I'll certainly come here again when I'm in town. read more

WOW POKE - Medium size poke bowl. - Seafood Near Me - Cerritos, California

Come here with my girl and always satisfied! Delicious flavor mixing up salmon tuna with spicy mayo, eel sauce, and house sauce! Portions are awesome, everything is fresh and so savory. I had one earlier and I'm still thinking about it ;( read more

Looks like this place rebranded or something but my past couple visits were less than stellar as before. Let's first start off with the pros. Customer service is still on point everyone is very helpful and friendly. The fish is still fresh and tasty. Live ordering, paper ordering, or mobile options are still available. Now the cons: the prices have stayed the same (which isn't cheap) but the portions are way less than before. The customization choices have also decreased, though there are still plenty of options. Finally some amenities seemed to be broken. The restroom was out of order and their hot tea machine was broken. Some inconveniences that detracted from my earlier 5 Star rating. Went from a must place to get poke to just another custom poke bowl option. read more

I want to like this place so bad but this is the only poké place that consistently gives me food poisoning.. I used to be obsessed with this spot a few years ago, even before they changed the name, would eat it religiously 2-4x a week until i got BAD food poisoning and literally passed out. I was in the area and craving again so I went back a few days ago with my family. All 3 of us got food poisoning the same day, which is how I knew it was from here. For me, my food poisoning reaction wasn't as bad as what I had experienced before, but my 2 family members were traumatized. I just don't think the fish is fresh.. The thing is, I love their selection of toppings and they really do fill up your bowl, but I literally only get bad reactions from this poke spot. I just don't think it's worth the risk anymore :( read more

Visited this place recently because I was disappointed by a place instagram recommended. Good thing Yelp was here to guide me and ended up here. Coming in I liked the place was clean and open. There was only one person serving taking orders and running the register but she was great she handled it like a pro. She was friendly and hooked my bowl up beautifully. It's very rare that I get full from a poke bowl but this was a good first. Even tho they may need to get the girl there some help service was great I don't feel rushed or like I waited too long. I forgot my nice sunglasses that my wife gifted me and the nice person working even though she was very busy took time to put them away and saved them for me I picked them up next day and was so relieved. Place is great if you are craving poke you will definitely get enough food and a clean chill vibe inside and in the out door seating. read more

WOW POKE - Clean set up - Seafood Near Me - Cerritos, California

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Wow, incredible. Nutritious and delicious. Great value, perfect service. Ambiance is fine but the place isn't really meant to be a dine in place, I don't think, though there are many chairs...could be tight. Highly recommend if you want something delicious, diet friendly and with great bang for the buck. I got a large bowl with sushi rice, all salmon, crab, avocado, seaweed, corn, sweet onion, cucumber, cilantro, green onion, ginger and wasabi. The house sauce is delicious. read more

Absolutely did not get my order correct. Ordered two bowls from this place and even marked everything I wanted on their order form but they did not get it right. How hard is it to follow customer order from reading it off an order form. read more

WOW POKE - Order - Seafood Near Me - Cerritos, California

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Just wanted to take a minute to shoutout Brian ! First time trying poke and he gave me the best recommendations. 10/10 it was super good. I'll definitely be back ! Give this guy a raise man !! read more

WOW POKE - Seafood Near Me - Cerritos, California

the mexican girl doesn't look happy to serve us,when we bring the food home ,food spilled all over the bag, we got diarrhea after ate the food,never come back here again read more

I've been coming to this location for years and YIKESS! has this place gone down hill . This whole new form process for ordering food is so slow and inconvenient. Not to mentioned , very understaffed . I am very sad to say I will not be returning . read more

Been coming here for seven years. The last time I came they sold me a bowl with an avocado scoop that turned and was beginning to taste old. On my next visit ( approximately three days later ) if they could replace my scoop and the manager said no. I mentioned that I've been coming here 7 years and this is the only & only complaint that I've ever given and she still said no. You just lost a good customer. And I always tip the cashier $1! It's not about the money it's the principle of the thing. I don't feel like a valued customer. read more

Bomb. They're super generous and the sauces I got were delish: spicy ponzu and wasabi mayo. I got the house sauce on the side-- must try! This was a perfect lunch--loaded with protein, fresh, and tasty! read more

WOW POKE - Small poke bowl - Seafood Near Me - Cerritos, California

Every time I come here, it's amazing. The team always does such a great job -- everything is fresh, flavorful, and perfectly prepared. The rice-to-protein ratio and portion sizes are on point every single time. It's also super easy to order, they're fast, and they get you in and out without any hassle. You can tell they really care about quality and consistency. Definitely a 5-star spot all the way! read more

Came here for the first time and the girl was super rude. Sorry if I don't know how your system works? I won't be coming back

Amber was the best always with a smile and ensuring your service is great ! The food is always fresh here and the serving sizes are amazing! Love coming here for a quick bite read more

WOW POKE - 2 bowls with 3 proteins - Seafood Near Me - Cerritos, California

Love that this place started offering more options on sauces. Def recommend this place when craving poke

5 star service provided by Vanessa. Thank you Poke for providing fresh, clean and quality food. The Ambiance here is very modern and up to date. Very clean and friendly place. I will definitely recommend this spot to all my friends and family. Thank you Vanessa for the quality service provided. read more

WOW POKE - My poke Vanessa made - Seafood Near Me - Cerritos, California

How do you mess up when you're provided a paper to read what options you want in your bowl? I never checked seaweed salad, but my bowl is full of seaweed salad. I never asked for tuna, but my bowl is full of tuna. It was good before they had you fill out a paper, because now they just don't even read what you write and they put whatever they want in there. Also it was so dry. Never had a bad experience here before the name change. It really sucks to get all the way home and start eating to find out your bowl is all messed up. read more

WOW POKE - Here's what I ordered. - Seafood Near Me - Cerritos, California

I'm still shocked at how consistently good this place is over the years especially when many other places have gone downhill. This time I got a large and my first time in a while so I guess sushi rice is a new option. The service was great and the lady definitely made my large bowl to perfection. It also seemed like it was full to the top that I was worried the lid wouldn't shut haha. Since it was a Friday during lent I thought it would be extremely packed but all the workers had a nice flow going. read more

WOW POKE - Large bowl. 4 choices of fish is under there somewhere. So good - Seafood Near Me - Cerritos, California

So as a first time customer who has never came to this location or even tried "WOW POKE" or poke at that in California I'm very disappointed in my interaction today. I ordered a bowl for my little sister online so I just came in and wanted to ask a question about adding another protein since it wasn't shown that option online. When I did ask, I was met with the manager (she told me she was) and stated they was taking the kids option down and tried to give me some sort of "heads up" because she said she's seen my name before. I told her dont just assume or judge because you recognize a "name". I work every day too and come across many names yet I don't just assume everyone is the same person I see because I see a same or similar name. I didn't like that at all and honestly upset that she wasted the little $ she does get on this. Also there's no corporation number or anyone higher than the person so I can't make a complaint so I'm resulting into here & will be letting social media know as well. As a "heads up" don't make Assumptions. I came inside respectful and didn't deserve any of that. Have a bless one & the day yall deserve not sure if the food tastes good or not because I will not let my sister eat that. we will spend money on better and more respectful places. thank you. read more

On a hot day, Poke Bar came in clutch. So refreshing and tasting and the portion size to price ratio are unbeatable. My new craving now is poke and you bet I'm coming back to poke bar. The line was triple the size after we got our food and I must say I would definitely wait in a long line for the spicy tuna and salmon. The service was fast and excellent. read more

WOW POKE - Poke with spicy tuna and salmon - Seafood Near Me - Cerritos, California

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This location has definitely leveled up imo. It is legit now my go-to Poke spot. I make the drive from Downey for work-lunch than any other local poke spot near me. Fish is still fresh, sauces still good. My issue before was the service, which has changed over the years. Its def gotten the corporate update haha at least no more lazy kids working there, at least not in my visit. Ordering process has improved. You can either wait in line, or fill out the Sushi-type of paper forms with your order + toppings. Pro-Tip: Order ahead through app/website. Much easier, wont get order mixed up and will be ready for pick-up. read more

To pay nearly $17 to get fish like this, I was too grossed out to eat it. Very disappointed. read more

WOW POKE - Salmon - Seafood Near Me - Cerritos, California

I sent an email regarding my recent order and it's been 2 weeks now and I still have not heard from them. I also tried to call but the phone kept ringing. Not even a voicemail. So I decided to try Yelp. I'm surprised to see the owner even responding here. Well here is the order I filled out and here is the order I received. There was no seaweed salad or crabmeat. I don't expect them to credit me or have any form of customer service here like other food establishments but just wanted to express my frustrations. read more

WOW POKE - Seafood Near Me - Cerritos, California

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We really like coming here as a family to enjoy the good quality Poke. However, the service from two of the ladies that work here are absolutely terrible. Rude, rushed, and attitude. I recommend the business owner does something about this. I noticed multiple customers leaving with a sour taste due to these two ladies. I gave 3 stars due to customer service. read more

Food is great! but the service is horrible from the fill out form to the customer service. As a business owner I believe customer service is just as important as the quality of your food read more

Terrible customer service the two girls working on weekends are always with attitude never come back again

so the food is so delicious here, but the girl with the long fake eyelashes and blonde highlights in her hair gave terrible costumer service. There was no one in the place but she was still rushing us. She was rude and gave snarky comments back to us when we were just questioning to add a topping. Definitely someone needs to teach her costumer service. read more

I usually come here and have nothing bad to say. Unfortunately today was the day, I came here today 1/16 at 12pm and ordered 2 small bowls and it was busy so I didn't mind waiting I got my food at 12:30. So I paid and I left going back to my car but it was wrapped poorly and my food came out and went everywhere so I went in to ask if I can get a new bowl at first. The manager said no that they can't so I left went back to my car. So I couldn't leave bc I spent $28-29? Looking at my transactions, they gave themselves a tip which came out to be $34 which I didn't authorize. Anyways I came out of my car and I asked again hey can I get a refund or make another bowl because the bag was wrapped poorly and she said that I should've paid attention but how is that my fault ?? I asked can I speak with the manager and she said she was the manager and she said she'll make another bowl but she'll charge me but it was their fault for not wrapping it or securing it ?? So that was my experience I want my refund for the bowl that fell and the tip portion ! read more

Been there twice both times me and my partner were given the wrong bowl. Their phone doesn't work to call. Service sucks and they're rude as hell. read more

They forgot some of my protein. No wakame salad on menu and fish didn't taste fresh. Overall not satisfied bc portions were very small. read more

Good poke, the only reason I come back. However, the customer service is not good. They need to get rid of their "order form" entirely. Why are employees making 5+ bowls at the same time while 10 customers are just waiting awkwardly for their bowl? This is the only poke place that has this protocol that I've seen. One girl employee even scolded a customer telling him to wait to submit his order form when he had been waiting 15+ minutes already just to place his order. Nope read more

My absolute fav spot for poke. BOMB. AMAZING. So fresh, so clean and the workers are very curt and quick. There is always seating but the line varies. Their rice and salmon is my favorite. The portions are HUGE ! I get the small and am full for hours... like 6 hours. Would recommend. read more

Excellent food, fast service and good people serving the restaurant has a great ambiance! Recommend read more

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By far the best poke I've had. Very generous portions and so many toppings. I knew it was going to be good when I saw the line. The ladies working were friendly and efficient. This will be my go to spot in this area now read more

So busy rushing they're not getting the order right. When I repeat to them what I asked for, they're looking at each other in a questioning manner. Clarify you heard me if thats the issue. Also not sure about people preparing food with artificial nails. They'll put one glove on though. read more

I gladly got kicked out of this establishment today and I'd do it again and again and again. Let me preface this by saying I have been a loyal customer for years and have lived in the neighborhood behind this place for about 10 years now. I have eaten here and given business countless times. Today was my last straw and I'm furious. Every single time I've come here I'm met with attitude and bad service, however I ignore it because it's so close to my house and convenient. The food is usually good so I try to overlook the snarky comments and bad attitude. Today I came in and noticed that they rebranded to wow poke. I haven't been in a couple months and this is new to me, but I walked in and waked up to order like usual. The young lady at the front told me " you are 8 orders behind you can go fill out a card for your order." I thought that was kind of a rude introduction but I didn't think too much of it considering they're ALWAYS rude so I said ok and sat to fill out my order as directed. I sent my daughter to go to turn in the order along with my credit card to pay for the meal while I watched her. The lady working the register directed her to go back in line and wait (which didn't make sense because when I walked in they sent me away but whatever) and when she let them know she wanted to pay they denied payment and told her to pay at the end. She came to sit back down with me and let me know that she needed to pee soo badly she needed to find an another bathroom. I looked at her confused because I'd told her to run straight to the bathroom when we got there so I assumed she already went, but she let me know that the workers denied her access to the bathroom when she walked in because she needed to pay first, then she said she asked an additional time when she turned in our order forms with my credit card in hand ready to pay. I became FURIOUS and I even verified with her before going to the workers to complained because I was so in shock they denied her bathroom access EVEN AFTER showing intention to pay and then being denied the option to pay. I went up to the workers and gave them a piece of my mind. They reiterated to me exactly what my daughter told me and then told me they are refusing service. Which was completely fine to me because I don't need to be giving service to this place any longer. My daughter is 13. Still very much looks like a young child. Denying a young girl bathroom access and putting her at risk of a UTI is insane and I'm done with this establishment for good. This is unforgivable. Do better. read more

Had a chance to come back and busy as always but very fast ordering process! Order forms are back now! Thank you wow poke!!! read more

WOW POKE - New sign - Seafood Near Me - Cerritos, California

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Arrived at 12pm. Rice was hard and/or old. Basically Inedible. Fish was soso. Overall taste was, too sweet and just off. Only sauce i mixed in was ponzu. Will not return to this place. read more