Let me cut through the red tape! This business and their customer service is absolutely superb…read moreacross the board. I will tell you that Temo was very, very patient and understanding in all the questions and inquiries we had, and he answered ALL. This job and service was very important to us so we wanted to get it right. Thank you Temo. As far as the installation and the service we now receive, I want to laud and praise Mitchell for his great skills, attitude and just simply ensuring that the "customer is truly happy" with their install and service they get. He is very knowledgeable in his profession and truly takes pride in all that he does. I absolutely without a doubt will call on Mitchell again for future service and will also recommend not only him, but also Satellite Daddy to all my family and friends, etc. I welcome ALL of you to get with Satellite Daddy for all your service needs, I know that they will not let you down and also their prices as well are very reasonable - give them your business because they really do care about their customers. Thanks again to both Temo and Mitchell.

These guys are awesome! The customer service here is the best I have ever had! They will get you…read moreexactly what you need. Dish, Comcast / Xfinity. They can hook you up with your TV, Comcast high speed internet, and even home automation and security. It's quick and easy just give them a call. Authorized dealer for Comcast (Xfinity) , Dish, and many more. They do it all!!!! They will help you with all of your needs!

I just had Nili Kumar install my add on receiver and dish . He knows his stuff and if you need help…read morewith Direct installation or service Nili is your man. Very knowledgeable and I don't think there is a problem he can't solve . Ken

Nili is the man! Was referred to him years ago and used him for my new house DTV install and it…read morewent very smooth. Would highly recommend Nili to anyone!

The service was great - until it wasn't. TLDR my connection has been down for a day and will…read morecontinue to be down for even more days. This week my connection started dropping at least 50% of packets. I called right away on Wednesday morning at 9am. They said the ONT needed to be replaced and that they would ship one out to me that day and that I should expect it the next day. I asked if I could pick it up, or any other option to not be down for a day and they said there wasn't. They shipped the ONT UPS Ground Saver from Santa Rosa, it won't be here until Friday at 9pm at the earliest so I called back twice and they said there was nothing they would do to help me. They also said that if the ONT doesn't resolve the issue I would have to wait for a tech appointment which would be another few days. --- Update: Sonic came through and dispatched a great technician, Guillermo, today who brought a new ONT and did extra work to make sure everything was working. I'm back online and very happy again.

My transactions with Sonic have resolved since 2017. I remember there were a lot of issues since I…read morewas the first person in my building and they had to rewire and configure everything. The speeds are some of the highest with fiber optic. It is true that I can reach a real local person within minutes. All pluses so I have stayed.

Tou L. Ly was amazing! Finally, frontier ran new underground fiber for us out here off Grantline rd…read morean we are super stoked. Before fiber we had 9 mbps now we have 900 download speed an 700 upload speed (May have those switched) but Tou had to dig to the underground box where the boar operators installed the fiber an he pulled new fiber through our conduit (thank the lord we had existing conduit) he installed our new modem an got us set up! It was a hot day an he made it happen! We've had a lot of frontier guys out here but Tou was the best! Top notch service an made sure we were up an running on multiple devices. Can't say this enough, Thank you Tou!!!!

I haven't even gotten to installation and already want out!!…read more 1. The reps that knock on your door to convert you are pushy AF. Young, rude and pushy. 2. We finally agreed and got scheduled for a tech to come install. 3. Between 1pm and 5pm they said. We Waited all day and the tech never showed up. We called customer service. Customer service said the tech attempted 3 times and nobody answered door. (My anxious ass was home all day with my door open with screen door. 0 knocks. ) He put us on hold and said he would find a tech to come out. Never returned from hold and phone just hangs up. We waited for a return call. None. 4. 30 mins later we called customer service again to ask to cancel, at this point. She refused to accept and kept trying to keep us on, mini threats of "I'll notify my supervisor ".... We said we just want to cancel (like 15 times). After 15 mins of back and forth she offers a $50 discount . We refused and firm we want to cancel. She finally put us on Hold , came back and said ok supervisor approved your cancellation. What a headache company.

I can't recommend Rudy enough! He came in after another installer (Armando) completely butchered a…read more$10,000+ audio/video project and left me hanging with shortcuts, mistakes, and half-done work. Where others saw a desperate situation and wanted to overcharge, Rudy saw a challenge and delivered. He worked with what he had, fixed every issue, and got my entire system running perfectly without a single hiccup. His attention to detail is unmatched--especially on my projector screen install. I was nervous because the studs in the wall left no room for error, but Rudy's measurements were spot-on, and he got it done with absolute precision and accuracy. Beyond the quality, Rudy is fair, honest, and budget-friendly. He didn't take advantage of the situation; instead, he went above and beyond to make sure everything was done the right way. After dealing with the stress of a bad contractor, Rudy was a lifesaver and turned the whole project around. If you need someone who is a good person in your house, reliable, highly skilled, and professional for audio/video work, Rudy is the guy. I'd give him 10 stars if I could!

Rudy did a great job with my TV mount. I can't stand external wires so we did an in wall install…read more Everything went smooth as sill. He was very friendly, efficient and would definitely work with him again!

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

After pulling our home off of the market due to the rising mortgage rates, my wife and I sat back…read moreand realized that our decision was a blessing in disguise. This blessing being that we would save an abundance of money that would have gone towards a higher mortgage at a new home. Therefore, we figured that we would use the money to make upgrades to our home. While playing video games together, my son suggested that we turn our spare room into a "mancave." After furnishing the room with a comfortable futon, I figured that we should upgrade the 42 inch tv that currently resided in the room to something a bit bigger (so American of me). While at Best Buy waiting to pick up a new tv, I began looking at tv stands; however, most of the stands were bulky and would conflict with the minimalist approach that I was aiming for. I immediately started watching YouTube videos on how to install a TV wall mount, and came to the conclusion that it was a job that my wife and I could take on. However, when the mount arrived at our home via Amazon, we realized that we much rather prefer to have a professional install it. I immediately did a Yelp search for "tv mounters" and the results led me to Alive Entertainments owned and operated by a gentleman named Francisco. Francisco not only had perfect reviews (and the photos to showcase his work), but also had a really cool bio about his journey working with electronics (ironically I had a similar upbringing in relation to installing car audio systems in my youth). I gave Francisco a call and was able to secure a same day appointment. Leading up to the set appointment time, Francisco did a great job of communicating his status. Francisco arrived at 1:23 pm and finished the installation at 2:10 pm, which was extremely quick. It probably would have been quicker had I not bothered Francisco with questions pertaining to the installation. I'm using the word bothered; however, Francisco did not seem bothered at all to patiently answer my questions. By the attention to detail that Francisco applied to the installation, it's pretty obvious that Francisco is knowledgeable and passionate about his craft. I'm looking forward to playing video games and using our spare room for at-home workouts on those days when I cannot make it to the gym. I will definitely refer Francisco to my family & friends, and plan on scheduling another appointment in the near future to have our bedroom television mounted. Thank you Francisco!

I reached out to Alive Entertainments earlier this week for a quote and received a response within…read moreminutes! They had appointments available as soon as the next day which was unlike other companies we reached out to, and they were also the most affordable. They even gave us a call when they were on the way, and arrived right on time for our scheduled appointment. They were also polite and removed their shoes, and wore masks and abided by social distancing guidelines. We purchased a mount ourselves for them to use for mounting our TV on the wall. They explained everything thoroughly, and I could even hear Francisco explaining to his son each step along the way, as it seemed he was training him. It really showed how much he knew about what he was doing! Once the tv was mounted, Francisco m explained to us how to use the mount, and how to uninstall it if we ever needed to put up a new TV. I was impressed with their punctuality and their level of knowledge. Usually these kind of service appointments don't occur right on time. They were in and out, in less than one hour. If we ever have any entertainment needs in the future, I will be calling up Francisco again, no questions asked!

Didn't have high hopes because I was following up on an online order. They took good care of me and…read moregot it resolved. It was a huge relief. Shout out to Milo specifically.

Adj: Incompetent and Restrictive…read more Unfortunately, Xfinity Mobile really has gotten worse. We went in to try to resolve something that couldn't be taken care of online and for which we were told we had to go into the store so we did. We were still unable to get good help to resolve the problem and although service was friendly, they kept changing the goalpost so we told them we'll just cancel our service and before we got to the car we got an email that says they upgraded our plan! What?! So now we get to spend more time trying to get this fixed. It's been quite a hassle all around and we will not do mobile with Xfinity anymore. No choice on Internet so we're stuck, as with most of our region. The store is nice and clean and cooled down to be quite cold too keep you from heating up with frustrations perhaps? lol. Overall, bad value for mobile service, definitely use a MVNO provider.

Super fair, super knowledgeable. The job was to install Televes DATBOSS MIX LR on Eaves mount on a…read more2 story high home. The job too k around 2-3hrs and the attention to detail and doing things the right way even if it costs extra time was awesome. For a week before the job day, we went back and forth communicating parts across multiple days and the professionalism and knowledge shown was actually impressive. They even went out of their way to pick up some equipment needed for the job and charged me appropriately. I'd definitely recommend them. This is the kind of work worth tipping

Excellent installers…read more This review is a little late since the install was about 3 years ago. But I've had no issues and so I decided to give a review. I requested to install an 85" TV in the living room with a Sonos sound bar and separate wireless subwoofer. I also bought a PS5 and asked them to install and route the wires. I asked for high quality wires that can handle 4K or higher and they made sure of it and showed me the box/manufacturer of the cables. I did buy an expensive TV mount but they told me that I would be better off buying a cheaper cost mount that extended better and recommended me one from Walmart. They weren't wrong. So I returned the expensive one. I appreciate their expertise and recommendation. They knew that I was very picky on installation details, routing wiring (especially hiding visible wires), mounting location and they did an excellent job. I would definitely hire them again.

This review is for the T-Mobile corporate store at 9308 Elk Grove Blvd, Suite 120, Elk Grove, CA…read more95624. I have been to this store several times in the past to look at phones. This is a corporate store which means that they have the ability to do things that a authorized retailer does not. I had a very large concern involving a phone I had to turn in to get credit on my new phone. Normally I would receive a shipping mailer for it, but as of the 25th day none had arrived. I was getting concerned so I went to this T-Mobile store and was greeted by several associates. I explained everything and they told me not to worry that they would resolve it by taking the phone there. Since it's a corporate store, they can do that and they gave me a receipt. What a relief as I was very worried about everything involving my old phone being returned to T-Mobile. The service was absolutely stellar and the associate I talked to could not have been more polite or helpful. We even went over my bill and he explained some features of my new Google Pixel Watch 4. The store is spotlessly clean and the display of the phones and other items are excellent. I have been a customer of T-Mobile for many years and honestly have never had any problems with service or the phones. A few older one star reviews make me wonder. I have walked into T-Mobile stores before when they were really, really busy and sometimes the wait is a little long. Normally when that occurs I just leave and come back later. I do feel sorry for those customers who experience the issues that occurred. However, in my dealings, I have never had that problem. One time I accidentally locked up my SIM card and after waiting a while the person at a T-Mobile authorized retailer unlocked it for me. I really like this T-Mobile store and their service and HIGHLY RECOMMEND them!

It's always a significant amount of time to port phones. This time was no exception. We were…read morefortunate to have Jas as our customer support. He was patient and thorough in the process. Very kind and willing to go the extra distance to be certain everything was done correctly. I'm completely happy so far. Coverage is better than AT&T. Price drop was substantial. Wish we hadn't waited so long.