Used car sales is not an easy business. I have been in the car business for over 40 years so I…read moreknow just a little bit. First I will start with Matt. He was a total pro. Reviewed the total price for the sale, the doc and selling fees added to the deal were fair and reasonable. The paper work was a breeze, although I was a cash buyer, so I cannot speak to the finance options. He did make me aware of the warranty options a few times but understood my desire not to purchase. In the end he helped with my two car logistics so I could get my new car were it needed to be. The thing that stood out the most about Cal West was their cars. My car was exceptional, low mileage, one owner, dealer serviced its entire life. As I looked at their inventory I saw the care they took in selecting their inventory. I did not see any cars on the lot that would be an automatic not buy. Quite the opposite everything I saw had strong consumer ratings no matter how old. Your mileage may vary but as someone in the business I would rate this independent used car business as way better than average. The fact that they have been in business for 45 years certainly says something about their ethics and business practices.

I came to Cal West nearly defeated, thinking I was not going to find a car within my budget that…read morewas good enough. Matthew was an amazing help. He stayed an hour after closing and managed to sell me the most perfect car ever. The entire selection looks like it is well maintained and well taken care of by Cal West. I am extremely grateful for him working with me. My bf will be coming back to buy a car from them as well in a few months. Thank you Cal West!!

absolutely amazing customer service and sales support from Danny!! walked in looking for a pre-owed…read moreand drove off with a brand new 2026 fresh off the lot for such a great deal! Danny was such a great help and I appreciate him and the team for everything!!

Wow first test drive and 5 hrs later driving out with an CX50 !…read more Scarlett Green was our salesperson she was adorable so kind and connected from the beginning and did everything she could to get the car we wanted. She was engaged and attentive throughout the whole process. I have to honestly say she is a breath of fresh air from the " typical " salespeople. She didn't pressure and always paused to give space to think and make informed decisions. She was transparent and knowledgeable about the car too. She stayed from 4.30 right through 9.30pm to ensure she could hand us the keys. Truly exceptional service I can honestly say if it hadn't been for Scarlett I don't think I would have brought the car so quickly. I had several other scheduled appointments before and after this visit but the buck stopped with Scarlett ! Thank you so much

Our overall experience at San Leandro Honda was great. The…read moreteam member who greeted us was Malik Wash, very professional and allowed us to take control of any conversation we wanted to engage in. No pressure at all. We looked around saw a Honda that was perfect. Car selection made, Malik Wash guided us through the initial purchase process then introduced us to Mary Cao, finance manager to finalize our car purchase. Mary Cao again another professional who helped us complete the Car purchase. We are very happy with our experience at San Leandro Honda.

Thank you San Leandro HONDA. for having keeping good employees. went to service, need help to…read moreconnect my phone to my car. Luis help me. thumbs up.

On 8/30/2025 I purchased a 2022 Mercedes Benz GLB from Enterprise Car Sales in San Leandro, CA…read moreputting $5,000 down. Within the week I had to take the car in to the shop for rattling when the AC was on. Turns out something was installed backwards. Within the second week the Apple Car Play started failing. I took it to the dealership, one of the gentleman came out and did a quick troubleshooting (deleted devices and added back). Fast forward to March 2026, Car play has FAILED. I take the vehicle for an oil change and find that the engine is failing, including an engine oil leak, coolant system failing. While trying to establish the validity of the warranty and find a good shop for the repairs the car has shut off in traffic twice, continues to run hot and the breaks are going out already. I have spent $600 on a rental car. I have reached out to San Leandro several times and spoke with Boris. The last of which he offered a discount on the rental which still totaled $600 for how long I will need the rental. I asked explicitly to speak with a Regional Manager about surrendering the vehicle and submitted an online complaint more than three weeks ago and no one is responding. I have also filed a complaint with BBB. And by the list of other complaints I'm not the first person sold a vehicle that they claim has been through a rigorous "certification" and inspection and the ENGINE is failing months later.

This enterprise office has always satisfied me when I need a . Rental , Ive been coming here for…read moreyears I never had any real serious issues. I always received affordable rates and Discounts , and very professional...

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.

We had an absolutely amazing experience working with Daniel! From start to finish, he made the…read moreentire process of buying our Tacoma feel effortless. We went up from Monterey but locked the truck down over the phone the night before. It was hands down the easiest and smoothest purchase we've ever had. He was knowledgeable, patient and never pushy, which made us feel comfortable and confident in our decision. He answered all of our questions, kept everything transparent and made sure we drove away feeling excited, not overwhelmed. We couldn't be happier with our Tacoma and the experience Daniel provided. If you're looking for someone who truly makes car buying simple and enjoyable, Daniel is your guy. Highly recommend!

You'll be needing this: BAR (800) 952-5210…read moreDon't bother trying to be nice and "work with them". Their word means nothing. I can't believe how bad this has gone! Also consider filing a complaint with the DMV https://www.dmv.ca.gov/portal/customer-service/report-an-issue-or-complaint/?hl=en-US and Attorney General. https://oag.ca.gov/contact/consumer-complaint-against-business-or-company?hl=en-US THE worst purchase experience i have ever had.I received my vehicle with an EMPTY TANK OF GAS! First time i go to start the truck and the first thing I see is the fuel light turn on. Next thing I see is the windshield has 3 cracks in it that they failed to mention! I go outside the vehicle and I can see the roof trim completely missing on the passenger side, and the windshield cowel is so damaged the almost the entire bottom is exposed! Now ANY WATER that gets on the windshield is going to pour right into the firewall and flood my interior! I can't even operate the radio properly because the entire center of the screen wont detect any touch! How did this pass inspection!? I paid $23,000 for THIS!? DO NOT take these people at their word. Inspect THROUGHLY. Avoid the place all together, honestly

Straightforward and honest seller. Got what I came here for and Alex made the entire process quick…read moreand simple. Extremely happy with my purchase!

My kids and I have been discussing replacing our minivan with a smaller car for years, but I loved…read moremy minivan (still do) and couldn't imagine parting with it. Over the past few months, my son and I searched for affordable used cars, test-drove cars, shopped around for a good trade-in price for the minivan, and even posted the minivan on Marketplace. Yesterday, as I drove off the High Street bridge and returned home to Alameda, instead of turning left, I drove straight to Diamond Auto's lot. I recognized my son's dream car by the enormous spoiler on the back. I took it for a test drive. I sat with Alex to discuss the price. Today, my son and I test drove the car. We sat with Alex to discuss the price and the warranty (3-months, which isn't much, but it's 3-months longer than any other warranty we were offered). We came to an agreement. I gave Alex the keys to my beloved minivan (which is now for sale, by the way), a lump sum on my credit card, and drove away in a sporty sedan. It wasn't just that we found the right car at the right price today. We found the right salesperson. Alex is supporting the local community as well as his own family. He negotiates directly and clearly. He speaks respectfully to middle-aged women and teenage kids. No gimmicks. No pressure. No confusing equations. Tell him what you need, and he'll tell you what he needs. If it works, it works. If it doesn't, no pressure. I enjoyed doing business with him.

If you need a car go check out Big Lam Motors. Lam, Chris, Alejandro, they took care of my wife and…read moreI for our "new to us" vehicle. We went there yesterday to check out the car, it was late, before they closed and they still let us test drive the car with just copying my wife license. We went home to apply for some financing and that fell through. We communicated a lot between Lam and the team and we received financing through them. Today we were in for about 20 mins, this was the best experience and quickest that we have ever purchased a new/used car and we have purchased many in our life time. Best shout out and a huge thank you to the team at Big Lam Motors!

Appreciate the quality of the cars here and the service of the BLM team. Clean cars, no issues,…read morehonest owner.