Avoid this store at all cost you would be better off going to the $.99 store to look for parts the…read morefive employees they were standing around having conversations and talking on the phone and didn't seem interested in assisting with a part look up on the computer said yeah the parts are on aisle six You might as well put all the registers as self checkout as you have to Google your own part numbers while they continue their conversation it would be much better to have a system where you can look up the own part since they are very unwilling to help this is not the first time I don't know why I went back

Customer service is friendly and amazingly helpful. I'm not useless and I know to add oil in my…read morecar, but this last visit it was late, I was tired from my long commute and I was dressed in business casual. I desperately needed to add 2 quarts and I bought them and a nice young man filled it up and that of another lady needing assistance. Reminded me of full service gas stations of my youth. Yes, I'm that old.

Came here to look at products for detailing and was happy with the customer service. Along with the…read morerecommendations of products that would be most useful.

Gil was helpful for me coming in with no knowledge and putting me up to date with newest products.read more

Just picked up my GV70 from Genesis of Ontario and it was honestly one of the smoothest car-buying…read moreexperiences I've had. I worked with Josh mostly over text, and he made the whole thing easy -- quick replies, straight answers, and genuinely willing to negotiate without making me feel like I was fighting for a fair deal. Then in person, Safa was fantastic. She was so warm and welcoming from the moment we walked in, and that kind of genuine kindness just makes the whole visit better. Small things like that stick with you. Overall, the whole team made this feel easy instead of exhausting, which says a lot in this industry. Loving the GV70 so far, and I'd send anyone I know here without hesitation.

If you are considering a Genesis, come here, not matter where you live. This dealership is first…read moreclass and treats you like family. They are honest, responsive and do what it takes to SERVE their clients. I bought my car here because the entire process with them was straightforward and they also got me a great deal and the exact car and color I wanted. I do not live anywhere near this dealership, just fyi. A year and a half after the purchase my car has a failure that needed to be towed to a dealer and handled over a weekend. I was trying to get help from my local dealer, who is a Hyundai/Genesis dealer and the other nearby Genesis only dealer in Palm Springs. Neither would do much of anything to help because this failure happened over the weekend. Mind you this failure made the car totally undrivable and left me stranded on the road in over 100 degree temps with my 2 dogs in the car. Sadly Genesis concierge service is also not available all weekend so I was on my own to get this figured out. I had to end up calling AAA to get the car towed to my home because Genesis roadside was closed. I called the 2 close by dealerships to received the car but since it was a Sunday I was told that the car could not be received until Monday which makes no sense. I was getting on a plane the next day and needed a loaner car which neither of my dealerships would help with. I called Ontario at about 5 mins before they closed and a salesperson picked up. He went so beyond the call of duty to help me. He got the sales manager involved and they called the Palm Springs manager to make sure I was taken care of right away. They also offered to have my car picked up in La Quinta (1.5 HOURS AWAY) so they could handled it themselves if that was what worked best, and they would deliver me a loaner. I am so grateful for their help and stepping up when my local dealers failed me. As mentioned, buy a car from this dealership, your home location has zero impact on what dealership you should choose. Service is what matters.

Amazing customer service ,they go above and beyond to provide what you need. I went to four…read moredifferent auto zones and O'Reillys and every car parts stores out there and I couldn't find a specific fuse for same-day pick up ,They made one phone call and they sent a drive to pick it up,five minutes later,they brought it to me. Thank you guys for making a difference. much appreciated.

Great prices and they have everything you can think of. If they don't have it they can order it!…read moreRancho foreign is my go to for all my BMWs

I just wanted to express my gratitude to the manager Dennis and sales rep Beshoy. The customer…read moreservice I received from them was beyond my expectations. They had incredible patience with me and went the extra mile to make sure I left with the car I wanted. The process was smooth and straightforward. I would highly recommend Ontario Hyundai to anyone that is looking for a car, regardless of your situation they WILL work with you! Thank you again to Beshoy, Dennis and the rest of the Ontario Hyundai team!!

This is my third visit to Ontario Hyundai's Service Department. I have been greeted warmly by the…read morestaff. They are always ready to listen and respond. The quotes on how long service would take have been accurate and the service has been fast. The team calls me with updates to let me know how things are going and again the tone is always friendly, helpful, and professional. This is not my closest dealership. However, because the service is great, I will keep coming back. It's worth the extra drive to get fast, professional, and honest service.

We had a great experience and a great deal. Special thanks to Oliver, Jakob, and Cash for all being…read morevery diligent and helpful throughout such a big purchase!

Purchased Mazda 3 Lathan and YZ helped me get into this car ! Amazing dealership amazing customer…read moreservice.

If I could give Empire Nissan and Service Advisor **Steven Trevino** 10 stars, I would! After a…read moretotal nightmare at our local dealership in Victorville, CA, that left us carless for days, scammed with fake diagnostics, and charged over $1,000 for unauthorized work, we brought our 2025 Nissan Kicks down the hill to Empire Nissan for a second opinion. From the second we arrived, Steven Trevino was an absolute lifesaver. He was honest, deeply sincere, and highly communicative. Unlike our previous experience where everything was just shady "word-of-mouth," Steven and his team actually took the time to fully inspect our car and wrote down *every single detail* perfectly. They completely exposed the fraudulent diagnosis we were given elsewhere. Steven's technicians proved our steering rack was perfectly fine and instead found the real culprits: separated lower control arm bushings and a steering angle sensor error. Steven handled everything professionally, getting those factory defects completely repaired under our warranty for $0.00! (The other dealership Valley Hi Nissan, Victorville, CA) had forced us to drive on a failing suspension, our front tires were completely ruined, but Steven got us sorted out with brand new tires and a precision alignment. I just picked up the car, and it drives as good as new. I would love to come here again. Save yourself your time at Valley Hi Nissan Victorville, and go somewhere where they actually value you and your money, and where they actually take good care of you. I promise you, this is where I'll be going from now on! It really sucks having a Nissan dealership right in the High Desert where I live and not even being able to go there because they're not trustworthy. Steven Trevino completely restored our faith and protected our family's safety. Make the drive down the hill to Empire, they do excellent work and treat you with real honesty!

I stopped by with a question about my car, and Mike was very friendly and helpful. He took the time…read moreto answer my questions and made me feel confident about bringing my car here for service. Great customer service. I'll definitely be back. Thanks, Mike.

Terrific Place super helpful said they could help me with a repair on my shell. No Doubt greatest…read morecompany in this Outlet around

Great customer service. Bought my camper shell from them 26 years ago and had to return to them…read morefor a couple minor fixes that I had been living with for a year or two. 1. The inside of the top window was separating from the shell. 2. The latching mechanicism wasn't working on one side 3. Molding around the back window was separating. Fixed all three in less than 15 minutes