Delicious baked goods and amazing customer service sat here for an hour, the ambiance is great

Ordered for delivery through their website. Marked the contactless delivery option but the driver did not leave the items at the door as instructed and i got an email that my order was cancelled. When i called 85 degrees, they claim the driver tried calling me and that is not true. i then brought up that it was contactless and the food should have been dropped off anyway. She said door dash does not offer contactless delivery and she is not sure why that option is on their website. she said i had to contact door dash for a refund BUT my email confirmation was all from 85degrees and no contact info was given to me to reach door dash! This is a bad system and bad way to respond to your customers! read more

85°C Bakery Cafe-Orange - Giving misinformation and making me waste my time! - Coffee & Tea Near Me - Orange, California

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I went there for the first time yesterday and found the facility very unorganized and dirty, lots of trash on the ground and the customer service was terrible one lady working there and when I tried to ask a gentleman a question who was working on a computer he told me not to talk to him ask the lady. Very rude I will not be back read more

They have items that should be served warm (mine had cheese and a sausage in it which would've been delicious warm but was awful cold), but they have no mechanism for warming those items. "Can you warm this up for me?" "No. We don't have anything for that" Yes, there's an entire kitchen in the back. Hense the two stars. One because they gave me the money back. read more

Since covid started, we've been thankful to have a close enough 85 who delivers through door dash. I always order 4 drinks to make the recyclable drink holder worth it and enjoy a second drink the next day for my husband and I. They've always been honest and pretty good with their orders, making sure it's complete and items are tasty. At the last order, a loaf of milk toast was missing. My family of 4 have a toast or 2 for breakfast every morning so I was a little bummed. I received a refund and never thought more of it. A few days later, I made another similar order. My milk toast arrived this time and to my surprise, there was another added. This extra loaf came with a hand written apology for forgetting to include one at my last order. I am appalled by this action of simply remembering! Thank you to whomever remembered and made mornings better! I've attached a pic of the note in the pictures. I'll definitely be back for the yummy pastries, delicious drinks, and thoughtful customer service! read more

85°C Bakery Cafe-Orange - My DoorDash order was missing a milk toast bread, 85 remembers this time and included it with my order today! - Coffee & Tea Near Me - Orange, California

Sean deserves a raise! He loves his job and every piece of bread. This boy came out with new bread and sold 2 trays just by hyping the customers up. We came In here after getting dinner at In-n-out and we were greeted by Sean bringing out fresh bread. They had a variety of different types of bread, but they were running a special on a couple since the chef was in training. We got our 5 breads to go but they have a great seating area. This seems like a good place to come in and work, and they have coffees and teas here too! They have elaborate designed cakes and pastries by the front desk, but the highlight is really the serve-your-self bread counter. I have been to other locations but I have never cared to come back until our encounter with Sean today. Bread is great, but Sean is better read more

I feel like family when I come to this particular location. They say hi to me by name and know exactly what I order. Most times they have my drink made before I even order. I smile so much because of how welcome I feel. I highly suggest coming to this location for excellent customer service, great drinks and delicious bread Michelle, Kevin, Nhi and Sean deserve the upmost respect and I truly appreciate all of you. read more

Loved the sea salt coffee, make sure to stir it before you drink it. Place was very clean. Wish they had gluten free items. My daughter liked her choco strawberry pastry. Place was clean and it was easy to find parking as well. read more

Ummm super happy this place opened so close to home! Love this yummy goodness! If you've never been to an 85 degrees, it's quite simple. You walk in, grab a tray and thong and pick whatever pastry and baked goodies you want. Then you walk up to the counter, order a drink and DONE! See, simple! The best part, it's all pretty cheap! There food items are so good! And they always change it up. On my last visit, I got this matcha pastry and it was so good! There dough is literally melt in your mouth! Drinks are on point too. I always get it with boba. All the sea salt stuff is to die for! The Mountain Green Tea with sea salt is one of favs but all the other ones with sea salt are just as good. The parking lot for this location sucks. It's a popping area so during peak hours, it's very hard to find parking! So be prepared for that. The employees I've encountered at this location have all been very pleasant. There is some cute seating inside so you could def enjoy your goodies inside if your heart desires. I love 85 degrees and so glad there is one close to home now!! read more

delicious food and drinks. love coming here after church on sundays. the employees are also super kind.

Next time, please put up a sign that you are closed instead of just waving us away with your head down 5 mins after you closed.

Wonderful helpers. Well-stocked love their cakes, breads, and teas. always very friendly. And you can order in advance for any of their pies. Just go online.!! read more

Love this boba spot. Michelle was super helpful with showing me how to use the app and claiming rewards. She also offered me a larger cup since I asked for extra ice. Super friendly and went the extra mile. I appreciate this kind of customer service and will be back since I live close by. read more

When this new location opened I was excited because it's down the street from my house but I was very unsatisfied with their pastries. I've been to other locations they have and their pastries are fresh and amazing; however, the pastries that I got seemed to have been sitting there for a while and I was also disappointed that they didn't offer all the menu items from other locations. The customer service was okay, the cashier is just there to do their job with a frown instead of a smile. Parking is bad in this shopping center, always has been. read more

I used to go to this cafe almost every every morning on my way to work to pick up pastries for my co-workers. I've left my job since then but came back not long ago for the first time & was surprised how filthy this cafe was. The tables, floor and restroom were filthy. It looked like I walked into a different 85 degrees. Furthermore. Except for the man at the counter (of Asian descent) all the other employees looked miserable as if they didn't want to be there. The employee who handed my drinks didn't thank me for my business nor say have a nice day. I went back another time & everything was the same. It's too bad since 85 degrees used to be a great place to pick up pastries any time of the day. read more

After years of dreaming of having an 85°C I finally got my wish! My first time every trying 85°C (over 6+ years) I was hooked! One bite of my favorite brioche with the little cheese dots on top and you'll feel the same way! I've been to this location 3x and there isnone employee who really deserves her props! This particular location is inside a very busy shopping center on Chapman Ave. with lots of other stores so parking and the ins and outs can be tricky. It's definitely not somewhere you want to be on a weekend or lunch rush. It is much smaller compared to other locations but as long as you know what bread your looking for and have a little patience while waiting in line you'll be good to go! As I mentioned earlier, one employee in particular really takes the cake when it comes to customer service! Michelle! She is so friendly and nice! She greets everyone that walks through the door even if she is busy helping other customers. She had such a great personality and interacts with customers so effortlessly. My last visit (05.16.18) I was there super early after a doctors appointment and I was particularly looking for the butter bread aka the Butterhorn! All the bread was basically put out but I still didn't see it, when it was time to get rung up I asked Michelle if there was any left and she really went out of her way to go look for the bread even while the line was getting longer. She found me my favorite bread and I was out the door leaving content! My only gripe is that I've been here 3x (all different times of the day) and there never seems to be enough staff on hand. I see only one person making drinks, one person ringing and bagging the bread and the rest of the staff in the back either baking or doing the desserts. I've noticed that when the line gets backed up and the barista has finished making all their drink orders then they jump behind the register and help out. Why not have 2 people designated specifically for cashiering?! People come in and buy bread for days and having to wait in line plus get rung up and having all your bread packaged up can be time consuming. I've seen how efficient the Tustin location can be and their recently new as well. Hopefully management can work out the kinks sooner than later. I'll always love 85°C, their my ATF bakery! ^___^ read more

***This is a review for the drinks*** I love going to 85 degrees to grab a quick sea salt coffee or tea. I would have to drive a good amount just to satisfy my cravings and to find out that one just opened near my house was just one of the best feelings anyone can have. This place is smaller than other locations, but the quality is still there. Definitely going back for more drinks. SEA SALT BLACK TEA (5/5): I don't usually order this, but I decided I wanted something sweeter than green tea. This had the perfect blend of sweet from the black tea and salty from the sea salt cream. The drink was smooth, but not too heavy. Heavy enough where it satisfies your milky cravings. read more

I was so excited that they made a location near my work but sadly they don't have it down yet. I've been here 4 times and the bread was consistently hard on the outside and dry on the inside and the drinks didn't taste like the ones I normally get at other 85 locations. For some reason, they consistently go overboard with the cream in the sea salt drinks. 1/3 of the drink is cream. I asked for half the cream, but they put in the normal amount and I have to ask for them to dump some out. One of those times, the barista rolled her eyes and and made me wait over 20 minutes while she made about 15 drinks (of those who were behind me) before she fixed mine. read more

This is one of my favorite bakery chains of all time! 85 really has anything you could want, ranging from delectable baked goods to boba tea. I've only seen them in the Bay Area before, and was overjoyed to find out the chain is continued in Southern California. This Orange location is a little more cluttered than other locations I've been to. Parking is a bit rough and the workers seem more rushed to do the job than to do it right. The pastures don't always seem the freshest, but that doesn't stop me from going here! Please check it out! read more

85°C Bakery Cafe-Orange - Coffee & Tea Near Me - Orange, California

I usually go to Irvine where they have a wide variety of delicious pastries. I was excited when I found out that they opened one nearby. I went there about 2 or 3 weeks after they opened. The place was full, but the menu posted on the wall shows a list of Mexican food (before we placed an order, my niece and I went out to check if the sign really says 85...). I love Mexican food, but I won't go there for Mexican food! There were only about 3 or 4 types of sliced cakes to choose from - that's it! (Staff was very friendly though). A few weeks later, I called to ask if they had birthday cakes. They did have "Black Forest!" I served the birthday cake at my party, but the guests didn't like it - it's loaded with icing and it looked like they scrimped on flour . Will try to visit again one of these days. If I wouldn't have to go to Irvine to get what I want, then I'll change 1 star to 5. Good luck! I came back today (6/6/18), and the place looks more like the one in Irvine now. I tried the custard and it's comparable to what they have in Irvine. The cashier said they have discontinued the Mille Crepe which was my favorite. The lady cashier had a big smile, but..... When I was checking out, I reminded her to include the mango dessert. She responded, "Yes, but I can't do everything at the same time!" So, there.... still one star! read more

A typical 85C, but super close to home! (less than 4 min drive!!) It has just had its grand opening, but out of the 5 times I've visited, I haven't had a negative experience. The plaza has ALWAYS been crowded with In-N-Out and other restaurants close by, so parking is quite hectic. Service is pretty positive, but the tables don't cleaned when the place gets busy. Lots of kids come here since the plaza is the center of three schools. It gets crowded easily, and most of the time, there are no tables available. The seating space is quite small so I can't blame them. The bakery itself is really pretty and well lit because of all the windows. Food: 4/5 Price: 5/5 Service: 4/5 Environment: 3/5 Coming back?: Yup! read more

Any and all of the 85C bakeries are so good. I personally love 85C because they are one of the few Bobba places that do non-milk teas. Plus they have fresh hot bread all of the time. I think I've tried almost every bread they have except the squid ink and tuna ham sandwiches. I've order cakes from here for parties too. My favorites are Mountain green tea with Bobba Cookies Chocolate bread Red bean buns Cheese tarts My daughter loves the premium milk and taro slush with Bobba. My son gets the Oreo slush. read more

My turn to bring dessert for a coworkers birthday. Red velvet was on his list of faves, but not a fave for the rest of us, so I decided to make it fun and i ordered 9 different slices of cake. They boxed it up so nicely! But once he saw the black forest slice, he immediately called dibs on that! I paid less than $29, whereas an entire red velvet would've been $31 + tax. read more

Was there this past Saturday morning and the morning acting manager (young Asian guy) was a real douche. I wanted to redeem a free coffee from the new phone App and the night before they told me I can switch to regular hot coffee without any issue, even though free coffee was for their sea salt coffee. The cashier was having a hard time trying to redeem from the app so she asked Mr. Douche Manager for assistance. After several mumblings from him, he decided he would be Jesus Christ for the day and allow me to exchange sea salt for hot. However, instead of leaving it at that, he decided he would keep repeating that they can't exchange offers. You can tell he was really bothered with this entire transaction. All this, for $3.25! I go to 85C every weekend (no exaggeration) ordering 4 to 6 coffees each time. Do the math Mr. Douche Manager. Did it really hurt that much to comply to a $3.25 exception in exchange for good customer service? I've been going to this location since it opened and never had any issues untilt Mr. D.M. started working Saturday. Hope he's there short term and moves to another location for his douche-baggery. read more

I had had there mango cake and a few of their chocolate cakes. I have found them all very enjoyable. I have not tried their drinks but they look really good too read more

Great coffee and great pastries that are super fresh. This is a great location with plenty of parking. read more

85°C Bakery Cafe-Orange - Coffee & Tea Near Me - Orange, California

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Love the pastries here: so delicious. And not overly pricey. They're always so nice at this location too. read more

85°C Bakery Cafe-Orange - Coffee & Tea Near Me - Orange, California

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Just went here great location (Much more-accessible than Diamond Plaza AKA IRVINE) Parking is always hit or miss due to In&out and HS kids hanging out but facility was clean 10/10 and cashier was from the Irvine location and definitely more than Capable to hand the Fast pace - High demand Customer services these locations have become known for 10/10! Their currently in a soft open mode there official opening is 3/30 I'll provide a link below with info: http://www.85cbakerycafe.com read more

Came here during their soft opening, around 3pm, and it was pretty busy! The location is small, but spacious. Since this is a soft opening, the workers are still being trained so the drinks may take a bit longer to come out. I ordered the peach green tea and it was delicious! They have cakes in the front and pastries on the side. The location is similar to others and they have the popular Asian breads like taro and milk bread. Definitely check this place out! Parking can get a bit packed so just be mindful of that during peak hours. read more

Well, it's time for me to do reviewing for the 85° bakery café in Orange, California. I never ever tried 85° then you better do it now, do you know why it's called 85°? If you want that no wonder no more 85°C it comes from the fact that coffee holds its flavor best at steady temperature of 85°C so Mr. Chang Hsueh Wu, decide name his business 85°C you have to admit it was pretty clever. So anyway he's got a quite a bit selection of the pastries and drinks and selection also he includes food pastries so that means they're not just sweets but also pastries with bacon and mushrooms and chicken and so forth. I have my favorite ones with the Hawaiian chicken and the mushrooms basis. Unfortunately I had to, Cut it out and the goodies because I was getting chubby literally however I still enjoy once in a while the pastries. I want to really think Kevin from 85°C in Orange on Chapman Avenue, he goes way behind his duty as a customer service. He would be wonderful to be a manager over there and perhaps even on his own business. I also want to mention the rest of the crew because they are all wonderful, I hope you can find your time and check out the 85°C and Chapman Avenue in Orange. One thing that I would really like to see is instead of gaining the points I would like to see for example like a little card and you buy 10 times and get the 11th 13 up to five dollars for example because the points sales it takes me a long time to cumulate them because I don't eat as much so maybe Mr. Chang will take a look at that and see if that something that he would be able to exercise. So that's oh for now enjoy. read more

Best salted carmel coffee ever! I prefer it iced personally. Upon recently moving to the Orange County area I discovered the wonderful pastries of 85! The premium milk pastry is especially my favorite with its cloud-like consistency and buttery white chocolate chips inside! It tastes like pure heaven. read more

We ordered a Chocolate Moose Cake at the last minute for Thanksgiving. The customer service was great and very accommodating. Definitely will come back here. read more

This is my favorite 85 degree location. Everyone is so friendly and professional. I'm glad they are still in business. I come here so often that I became a VIP customer. They are so welcoming to all customers. Really good place for kids and adults to get work done as well. Clean and it's smells yummy all the time. read more

I went to this location for the first time and got the pork bread and 2 drinks. Daniel I believe was cashier and he was really nice and gave great customer service. The place is clean and had a nice environment to it too. read more

their jasmine tastes great try it w lychee jelly instead of the boba bc you can actually taste the tea instead of just sucking up brown sugar also the hokkaido custard bun and brioche is really tasty too! :D read more

This chain has always been one of my favorite bakery spots. At least ever since i was introduced to it they have a nice variety and the flavor and texture is there. In my eyes that is what pasteries are all about read more

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Best sea salt coffee ever. Never forget pickup some 85c brioche. I would recommend to all my friends and family read more

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I came in today around noon with a big order of drinks and the cashier/barista was SUPER fast and nice. She was very patient with the line of customers and handled the rush swiftly. This is by far my favorite 85 location! read more

2nd time st thisblocation and I was disappointed in this visit. Trying to decide what pastry item I wanted, I was standing 2 feet in front of the enclosed pastry racks. An employee decided that her stocking 2 pieces of pastry was more more important than customer service. She said " excuse me," walked in front of me, causing me to have step back and away from her, as she placed 2 pieces of 1 particular item of pastry on the shelf. Guessing the cashier was the manager, I spoke with her about happened. Her response, "we'll work on it." Yes we will: you at your end, me on yelp." read more

Thanks Rocio for being sweet and helping me out :-) I go to this cafe literally all the time and it's the best.