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    Beaverton Hyundai

    2.8 (253 reviews)
    Open 9:00 am - 8:00 pm

    Services - Beaverton Hyundai

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    11 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Beaverton Hyundai Photos

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    Recommended Reviews - Beaverton Hyundai

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    Ai isn't a replacement for actual communication
    Jesse G.

    *** This review is intended to express personal experience.*** Back in July 2025...things were different. I had dreams and hopes. I was excited about purchasing a new car...I had visited many dealerships looking for the right car. I finally decided on Hundai. I was on the verge of picking the Tucson, but then I saw it. A Santa Fe Hybrid in the most beautiful color. It was an earth tone color, but the proper name escapes me. It got me hooked. My salesperson was Hamid. I want to say despite of my overall experience, Hamid was a professional. I hope this situation didn't have any negative effects on his work environment. This is when the transaction gets a little unorthodox. I was anticipating having access to my funds in a short while, so I completed all of the paperwork and financing information on site. I did advise Hamid and all the representatives involved that i would make my down payment when those funds were received. I completed the docs, but did not take possession of the car. Later that week i emailed Hamid to advise him that I was unable to complete the sale due to an unfortunate family situation. So the process was definitely unusual and I can't imagine it was normal. They said that they would hold the car for me. I advised Hamid that they could release the hold and sell the car. Shortly after that I started receiving text messages and phone calls regarding my situation. Some of these were annoying and inaccurate. Many such as the one attached had incorrect information like odd names. This message was from a manager at the Farmington Rd location. Long story short I was expecting some kind of "compensation" from this reply. Hopefully when I am able to finally get the car, they will take this into consideration.

    Craig C.

    EARNED MY LOYALTY! Wow, I was surprised to read so many negative reviews of this Hyundai dealership and service center, but I have to say my experience(s) were the complete opposite. Both with the dealership and now with the service department, I had nothing but good experiences. After reading some of these reviews, I have to say that while everyone knows how tiresome and frustrating purchasing a new or used car can be at a dealership, that a lot of these reviewers seemed to come into the situation with a predisposed attitude. I personally learned a lot before I went in from https://caredge.com (and no, this isn't a paid testimonial.) If you truly want great service, there are two words you need to remember... Daniel Rega. This was my service advisor, and he was both patient and extremely helpful with my issue. My appointment was booked through Bluelink because I was having connectivity issues, but when I got there, they said that blue link doesn't tell you how long the wait would be or how many cars are before you. So initially, that was a little frustrating, but when Daniel asked what specifically was wrong, he told me that I could either leave the car for several hours or come back another day for possibly a 2 to 4 hour wait. He then called his tech to see if there were any quick resolutions that could be had. After downloading some documents, he put everything else on hold and went with me to my vehicle, and spent the next 20 minutes getting everything back online. It took a few tries, but he was patient, and dedicated. Yes! I will be back. They have earned my loyalty. I read through many of the negative reviews, and a few of these reviews indicated that the people writing the negative reviews hadn't done their research very well, nor had they communicated their issues well. As a result, a lot of these problems could have been avoided, had the customer just done a little more due diligence.

    hybrid system and transmission failure THREE times, all with under 3,000 miles.

    Wish there were zero stars for this location. I am writing this review after six months of repeated vehicle failures and one of the most distressing customer service experiences I have ever had. I purchased a 2025 Hyundai Tucson Hybrid Limited less than six months ago. Within that short time, the vehicle experienced the same hybrid system and transmission failure THREE times, all with under 3,000 miles. This alone has made me question the safety and reliability of this vehicle. During the first breakdown, I called roadside assistance by phone, but the tow truck never arrived. I was forced to wait over four hours in a random parking lot until my husband could come pick me up. The vehicle was not towed until the next day. The most recent incident on 2/8/26 was the worst. My husband and I were on what was supposed to be our last babymoon trip to Pacific City, and the car became disabled in the rain, far from our hotel, in an unfamiliar area. What should have been a meaningful and joyful trip was completely ruined. After contacting roadside assistance, I reached out to Hyundai of Beaverton for help with a rental car or guidance. I explained clearly that this was the third time the same problem had occurred. I asked to speak with General Manager Jay, because during a previous incident he had personally assured me that the service team would conduct a thorough investigation and this issue would not happen again. The staff member initially said they would pass my message directly to Jay. However, when I was later transferred to Sales Manager Travis, he stated that Jay no longer works at this dealership. These statements contradict each other. Either I was misled about my message being delivered, or given false information about management. Either way, it felt like an attempt to avoid accountability during a serious safety situation. From the start, Travis's tone was condescending, sarcastic, and dismissive. He repeatedly interrupted me, would not let me finish speaking, and showed no empathy. He stated that no matter what we said, the dealership would not help us with a rental car. When we expressed our disappointment and concern for safety, he shifted responsibility entirely, saying this was a "service department issue" and not their responsibility, despite the facts that: This dealership sold us the vehicle Prior service visits failed to resolve the same defect A general manager had previously acknowledged the seriousness of the issue At one point, he compared our situation to buying a defective iPad at Best Buy and calling to complain. Hearing this while dealing with a car that had failed three times was mocking and deeply inappropriate. I told Travis, "If I had known this is what the car was like, I would not have bought it." He responded dismissively, insisting that defective vehicles are unavoidable, it's Hyundai's responsibility, and the dealership cannot help, effectively blaming the manufacturer and refusing any accountability. He then brought up Hyundai's 10-year warranty, which was completely irrelevant during an active safety emergency. I explained that I purchased this car for safety, not to rely on a warranty for repeated breakdowns. Instead of listening, he argued with me. Despite explaining that we were stranded far from our hotel in the rain, he continued talking over me and eventually ended the call abruptly. After that call, I had no choice but to walk back to the hotel in the rain, crying the entire way. I spent hours afterward in tears, not just because of the vehicle failure, but because of how degrading and heartless the interaction felt. I was genuinely shocked that someone in a sales manager role could treat a customer with such a lack of basic respect and humanity. Between the three identical failures in six months, the safety risks, the contradictory statements about management, and the complete refusal to take responsibility, I no longer feel safe driving this vehicle. I purchased this car solely because I am pregnant and wanted what I thought was the safest vehicle for my family. I trusted Hyundai to provide a reliable and secure car. Instead, after three identical failures in less than six months and the shocking treatment from the dealership, my trust has been completely shattered. I will never purchase another Hyundai, and I cannot recommend this dealership--or this brand--to anyone.

    Here is a snapshot of their website, over a week after our visit, with the dealership still showing this as a NEW vehicle.

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    Thank you for taking care of my car. Service is amazing and all of the employees are so nice and helpful.

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    Have bought my cars at this location for a few years. The service department needs to improve communication. Been like this for a long time.

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    Page 1 of 7

    Ask the Community - Beaverton Hyundai

    Review Highlights - Beaverton Hyundai

    Amanda and Dan from Sales were extraordinary and very transparent about every aspect of the sales experience.

    Mentioned in 15 reviews

    Read more highlights

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    Herzog-Meier Mazda - Happy driver of car new to her

    Herzog-Meier Mazda

    (261 reviews)

    I had a great experience here at this dealership this past weekend and was finally able to close on…read morea beautiful 2025 Mazda CX-5 Turbo Premium Edition in Rhodium White. After performing countless hours of research and watching a TON of POV videos on YouTube, I strongly settled on a Mazda even though I had bad experiences with this brand in the past. 90s Mazda's were horrendous due to their ill-fated partnership with Ford Motors (bad transmissions, etc.) so I stayed away from Mazda for over 30 years. Mazda has become a brand of its own in the last decade after it's separation from Ford restoring quality back to its lineup. CX-5 is no exception. Due to its Japanese-built reliability, quality materials chosen, simplistic design and ownership satisfaction, I went with this model over its other Japanese-branded rivals. I contacted many dealerships around the greater Portland area as well as dealerships as far down as Eugene and none of those places had the color and model I was looking for in their inventories. The current introduction of the 2026 models were soon approaching so the trim level I was looking for in particular were becoming scarce. The video reviews of the 2026 model were a big disappointment and practical turn-off due to the new design changes. I continued to check dealer inventories and that's when I discovered the trim I was looking for was still in stock at Herzog-Meier. They had 2 turbo's in white left in stock. After my inquiry, I was contacted by a young man by the name of Brody Heath. Brody was quick to respond through text messages followed up by some emails. What impressed me the most was the personal video that Brody created for me first introducing himself, the vehicle I was interested in and summarizing some of the important features of the vehicle. Brody went outside in the cold and shot the video for me on the same day I contacted him which I found to be commendable. The short video he created for me was quite impressive. 2 days or so later I made arrangements to visit Brody and test drive the vehicle. Upon our arrival at the dealership, the vehicle was parked waiting for me in their customer parking space and on the dashboard my name was printed on a bright-green placard. Immediately I felt welcomed to the dealership. Brody came out to meet us and we soon were off on the test drive and answered all my questions along with my daughters questions who happened to be tagging along with me. This all happened past sunset and we did a night test drive. Brody is the coolest guy you will ever meet. Very polite and respectful and always called me sir, very positive and always smiling! I told Brody that I would think about the car for a few days. After a few days go by, I decided to go back and re-test drive the car but this time during the daytime. After the test drive, I settled all my doubts on the vehicle and decided to move forward with the deal. I ended up with a little more than the deal that I wanted partly because I opted for the additional 7yr, 100K mile warranty which everyone knows is the dealerships way of recouping but nonethless the warranty is pro-rated if I decide to sell the vehicle. I found the price to be reasonable given that I've had to spending out of my own pocket on vehicle repairs in the past. This provided a little peace of mind but to each their own. You can decide if the warranty is good for you. Thank you Brody and Ahymon in Finance for making my visit and experience here pleasant and welcomed. I didn't feel any pressuring during my initial visit all the way through closing in Finance. Everything was transparent and honest.

    (I do want to point out that my only negative was the $299 'vehicle theft' charge on my paperwork…read morethat seemed to be just tacked on there without any explanation that I didn't see until I was signing papers to pay for the car. I should have made them take that charge off as I didn't ask for it and it wasn't disclosed before signing. Still a little peeved about that in an otherwise great experience--this was not from Tyson in sales but in another department.) I purchased my first ever new car after many years of only buying used cars. My son had such a great experience with his Mazda2 Hatchback - with the dealership and its service department and with the car itself, as it's been a great car - that I decided on a Mazda3 Hatchback too. When I entered the dealership, Tyson greeted me with a smile and offer to help, and I felt immediately at ease. I didn't have that feeling that he was going to be a high pressure sales person and to my relief, I was right! After looking at the cars there and doing a couple of test drives, I actually decided on a color that wasn't available at Herzog - however, they found my red Mazda3 Hatchback Preferred trim at another dealership and had it transported there. It's beautiful! During all the process of trying to decide, then finding the car and waiting for it to arrive, Tyson kept me updated via text. He quickly answered any question or concern I had. Day of purchase, he showed me everything in the car and how it works so I'm be familiar. Tyson's calm, friendly but professional demeanor helped a lot to take away my nerves. I'm very pleased with the entire process. I will also say that the dealership is very clean, bright, and everyone I had contact with was friendly, professional, and helpful. What a great experience!

    Beaverton Honda - Seating

    Beaverton Honda

    (559 reviews)

    Southwest Portland

    Grateful to Gary and Mike for great service today. They were helpful in explaining the nature of…read morethe problem. Very knowledgeable. Mike in service seems like he knows everything about everything Honda. Gracious to me in answering all my questions. Gary is a solid service rep. and was patient with all my many inquiries.

    NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

    Northwest Jeep Chrysler Dodge - Mandatory car value scam on dealer site then denies value.

    Northwest Jeep Chrysler Dodge

    (466 reviews)

    Southwest Portland

    Ahmed was amazing to work with from start to finish. He answered all of our questions thoroughly…read moreand honestly, and he felt more like a friend helping us through the process than a typical salesman. This was actually the fourth dealership we visited, and it was by far the most relaxed, comfortable, and low-pressure experience we had. The finance team, underwriters, and managers were also incredibly helpful and worked hard to get us a great deal while making sure we felt comfortable every step of the way. We walked out feeling confident and excited about our purchase instead of stressed or pressured. Thank you so much to Ahmed and the entire team for making this such a positive experience. We truly appreciate all of your help! -Mckee Family Edit: Due to distance, we did not purchase the warranty.

    I've financed around 15 vehicles over the past 5 years and own over half of them outright, so I…read morecame in expecting a professional, straightforward process. Earlier that same day, I had a frustrating experience at another dealership I've done repeat business with--but I still purchased a vehicle there. After that, I spoke with Andy at Northwest Jeep Ram. He seemed personable, promised strong incentives, and made it sound worth stopping by. I figured I'd check it out and potentially start bringing my future business here instead of my usual Jeep dealer. That was a mistake. Instead of a professional experience, I was met with unnecessary skepticism and told I needed to put down a $10,000 deposit due to "fraud concerns." There was no valid reason for this based on my financial profile or buying history. It felt presumptive and, frankly, insulting. I'm a business owner, I understand financing, and I come prepared. I don't expect special treatment--but I do expect to be treated with basic respect and professionalism. Andy, this part is for you: you completely misread the situation. You didn't just lose a deal--you lost any future business from me. I'll continue spending my money with dealerships that know how to treat serious buyers appropriately.

    Beaverton Kia - Service Lounge

    Beaverton Kia

    (229 reviews)

    Southwest Portland

    This is by far the most professional Kia dealership I've ever visited. My family has never had a…read moregood experience with the Kia dealerships in California, so we hoped this time would be different and we were pleasantly surprised! I was searching high and low for a Niro with all the features and color that I wanted and I was turning up nothing but blanks in my local area. This dealership had exactly what I was looking for, but the only caveat was that it's over 100 miles from home. I communicated with a sales rep, Kristen, over the course of several days until I was able to make the trip. She made sure I never had any unanswered questions and kept me up to date on what was happening with the car. They were even nice enough to honor the quote I'd received from CarMax for my trade-in, which really sold me on making this deal because they acted like my time mattered too, especially after driving 2 hours just to get there. Other dealerships I visited didn't know much about the Niro, so I pretty much taught myself as I did test drives, but Kristen is extremely educated on the Niros and it was very refreshing to finally not have someone telling me "I'm not sure." She was very clear when explaining packages through the paperwork process as well, which I really appreciated not feeling like I was ever being talked down to. It was a great experience overall. And granted, it was a long day and a long drive but the excitement of finding exactly what I wanted was way more than the dread of sitting through the paperwork and travel time!

    Zero stars if I could! Went in for a recall fix - not something anyone wants to do already. I drove…read moremy husband to pick up the car, and left - as I'm waiting turn left outside the dealership at a traffic light a car backs up in front of me and hits me! And then I notice that car looks like my husbands and has California HOV stickers - what are the chances?! Turns out our car got hit by our car. Then the saga begins - first, the employee tells me I don't need to get out to look. There's no damage. There was. So we go back to the dealership Everything is nice and kind - the dealership is going to take care of it! Great, because they hit our car with our car! Nope! In the weeks that followed they fought and became less and less accommodating. My car has a lot of custom features including stripes and they wanted to cover only the portion damaged, in colors that don't match my racing stripes or match the color based on wear All said, we paid a couple grand to repair my car because Kia or Beaverton hit my car. By the end they were treating us like we were trying to get over on them. Terrible all around - we should have done the right thing and called our insurance. All said; not to be trusted. We wanted to trade in for a new sorrento plug in hybrid and absolutely will not. Takes a ton for me to do a review like this but all said - my car got hit by my car by Kia in Beaverton and they made it seem like we were trying to put one over on them and I ended up spending a couple grand fixing my car. Stay away!

    Beaverton Hyundai - autorepair - Updated June 2026

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