My bf scheduled an appointment at 7am to get my car worked in for a recall that they had sent an email about. We assumed since we have gone to dealerships that give us a complimentary Uber/Lyft back home that Hyundai would also give him one. Not only did they not give him one but they also said they couldn't offer him anything since the service wasn't long enough but kept the car for almost two hours.. not really worried about the free Uber/Lyft but more the lack of customer service from them. He ended up getting himself a Lyft back to work so no issues there, just surprised at the lack of customer service from them. read more

Horrible experience. We dropped our car off a week ago and finally had to go in and take it back as they weren't working on it nor were they providing us with any updates. Horribly mismanaged dealership, don't waste your time or money here. Craig and Stephen should be avoided at all costs. read more

Last week I called in to set up an appoint for regular service. I'd tried to use their website in the past and found it cumbersome and unreliable. When no one answered the phone, I left a message that I wanted to make an appointment for Saturday afternoon. I left my name and phone nu,bed at the beginning and end of the call. No call back in 48 hours. I tried using the website's text feature, but since the office was closed I got a weird reply message about texts: "By continuing to use this service, you are consenting to receive text messages from Beaverton Hyundai. Texts may be automated and your consent is not required for purchase." Um. What does that even mean? Still nothing. Guess I'll just drag myself to another service center that is more interested in my business. read more

Joel Iwanaga was a fantastic salesperson. His manager Travis was also very responsive and friendly. They made me a deal I couldn't refuse on a 2022 Kona. I will be bringing my vehicle here for service and would absolutely buy again from this dealership. read more

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What a waist of time place. 1st when you call to order a key and key fob, you would figure it would come with a $.74 pin to connect them or the sales person would recommend you buy the part that connects the key and the key fob but no. 2nd, when I ordered the key and key fob, they said it was pre-programmed and that I should be able to just plug and play. Absolutely not the case so guess what I had to set an appointment. Asking the gentleman how long it would take to program the new key to my vehicle. He said it should only take a few minutes and it's easy to wait while it's done. After setting the appointment I showed up on time and got shuffled around. Only end up being told that the programming would take our hour and a half to be done and have to now set a whole new appointment because of their incompetence. This unfortunately, unfortunately, will be my first and last dealings with this company. read more

We drove all the way from Seattle to find the car that the car they were holding for us had scratches. We pointed out the scratches to the staff, however they refused to get it fixed. Most of their Santa Fe's were priced at a discount and the dealer started saying the discount was due to scratches on it which was totally false. read more

Have bought my cars at this location for a few years. The service department needs to improve communication. Been like this for a long time.

Ernesto is the man. Really good experience here. We just moved to Oregon and this is our dealership. Highly recommended- great service!

TL;DR: Tried to rope me into unnecessary work that I didn't ask them to look into in the first place. Brought my Accent in for a manufacturer's recall. I didn't even expect or ask for them to diagnose the vehicle in any way. They said the car would be ready around 2, at which point I sent a text through their system asking for a time estimate. Got a phone call about a half hour later saying the recall work was done but that the tech flagged a number of issues and he would send me a list so I could sign off on the work - didn't explain what the issues were or give me any idea of their severity. I get the text and much of it is valid - new wipers, oil change - I knew that when I brought it in (although again, I did not ask for them to look at any of this, I have a mechanic I like already). Some of it was extremely suspicious, like brakes that I know work just fine. Some of it seemed to be outright nonsense, like the transmission flushing procedure that I knew I had done a year ago - and I have not driven anywhere near 60k miles this year, I've barely driven at all due to covid. I decided I would take it to my regular mechanic because I'd rather have them work on it regardless, as they are much closer. So I go back to Beaverton Hyundai, and they say they need to get the car ready for me to take it (I can see it parked right there, I'm capable of backing out of a spot). The guy I talked to on the phone comes in and somewhat resentfully says, "You didn't confirm any of the work, does that mean you don't want it done?" Yes, you didn't communicate with me at all so I didn't think I had to inform you that I was on my way to get my own car back. Then he says he has to do some paperwork, which is fine, records are good. After a short wait, I go to sign it and he says, almost spitefully (the tone of the whole interaction was bizarre and off-putting) that the brakes are a safety issue and that if nothing else, I should get them looked at immediately. Well guess what! I did get them looked at, and the mechanic I trust says they are fine but they squeal a little from some warping. This matches my experience perfectly, because the brakes do in fact work just fine. So thanks for the recall work, but I'll be sticking with my regular mechanic for everything else. read more

Never went to a dealership with as rude of reps as this one. They falsely advertise incentives and prices and when you ask why it's way more they just hand you back the keys for the trade in they evaluated. I will never step foot there again, nor will I recommend it to anyone. There are other Hyundai dealers, go elsewhere. Unless you like being treated like crap, then this is your place. read more

Service department review. I have taken back 2 times for warranty related problems with my car. They cannot reproduce the problem and refuse to fix the issue. The same thing over and over....I have video evidence of the problem happening but they will not consider this as valid and it has to happen when they are testing, not based on customers documentation of the issue. "Hyundai won't just pay to have things replaced." I contacted the consumer line and they are escalating this to get me a case manager and a reinspection authorization. I love my ioniq 5 but it does have issues with the USB connection shorting out and the rain sensor not consistently detecting rain ("rain sensors of Hyundai are always laggy" is the reply that I got). They just don't believe me, or don't care enough to take more initiative on this issue. This service is ruining the image of the brand which normally is reputable. I will give this one more round of attempts at repairing and with the case manager from corporate and if they still won't fix it I will be looking into finding out about a manufacturer buyback under Oregon lemon laws. I may look into Kia or Tesla and opt out of patronizing Hyundai in the future. Hopefully we can find a solution here so that doesn't have to happen. read more

Have brought my vehicles to this service department for 15 years and have always had a great experience. It's easy to make an appointment; the service advisors are always approachable, responsive, and helpful; the work is always completed the right way and in a timely manner; and the pricing is always fair. These folks go way above and beyond. I can highly recommend them. read more

DO NOT BUY A CAR HERE. Don't repair your car here. Sonata total engine recall. My engine blew do to the 2nd largest recall in history. This dealership first, ripped my bumper off, and refused to pay. They tried to tell me that I caused this. Then after installing my new engine in 2 hours, I picked it up with 3 check engine lights. I immidietly gave it back to them. They cleared the codes. 1 week later, I lost my transmission. I then took it back AGAIN. They then said they would not fix it, and tried again to blame it on me. After setting up a severe complaint with corporate, they again refused to fix it. I eventually took it to a real mechanic, and they told me that these scumbags installed the engine incorrectly, which destroyed my transmission. So then I had to pay for a brand new transmission. The service manager was a scumbag, the owner was a scumbag, and just because my POS car engine blew, I ended up losing $5000, and the Corporate scumbags at Hyndai, refused to do anything. I will absolutely NEVER buy a Hyndai ever again, and I would never send my worst enemy to this dealership. Hyndai is well known for having the worst made cars in the country. You would be better off buying a KIA if you want a cheap crap car. read more

While I like the several Hyundai Santa Fe Sport vehicles I have bought and owned, all of the models, from my 2010, 2013 and now my new Sport, each has has problems with their front ends not staying in alignment, pulling left into oncoming traffic, etc. Beaverton Hyundai Service finally replaced the entire front end of my 2013 after 8 visits, only to drive later that day and see the problem exhasterbated I got rid of the 2013 and bought a new Santa Fe Sport last year. At 15,000 miles, was doing great, then the front end started pulling to the left. I took the vehicle in for warranty service and they did an alignment and literally, just driving home, the car was way worse then when I brouh it in. Plus, they refused to cover it under warranty and charged me over $100. Plus, I went to wash my car afterward over at Kaady and I noticed that I had a new crease and dent on my new rig going vertically down my bumper, like while moving it in and around the service area, the service techs had backed into a post that was exactly two inches wide. The service manager said it looks like a larger truck with a tall long hitch backed into my car. The deal is, that I had neck surgery the next morning and unless somebody nailed my car while parked in the uber wide handicap parking stalls at the Hospital; the damage occurred at the dealership. What I'm saying is that Beaverton Hyundai Service Center just don't know what they1 are doing. Please do yourself a favor and take your Hyundai to a different service center. Summary: Now that Brandon (a great service guy) plus the rest of his team vanished from their service center, the service at Beaverton Hyundai and support has gone downhlll. I need to find a better dealer!! read more

Beaverton Hyundai - Auto Repair Near Me - Beaverton, Oregon

Terrible service. AVOID this dealership at all costs. After buying 3 cars there and referring 3 others in the past, I am sad and disappointed to say I will never go back there to buy a vehicle or have my car serviced! The revolving door of general managers, sales advisors, service staff is unbelievable and perhaps explains why they simply can't get it together. I took my new 2024, with quite a few issues AND 2 recalls, my estimated 4 hr appointment ended up taking 11 days AND ONLY 2 of the problems and issues were addressed. Not even the "recalls" were done. In the middle of it all, my service advisor apparently "walked out on the job" (sketchy), but nobody bothered to call me. When I finally picked up my car, I wasn't even advised of the list that was NOT completed. Took me reading the papers to realize they had most of it "not completed" or "could not duplicate the issue owner reported". Mind you, I told them to "DRIVE the vehicle at over 50mph and they would see what I was talking about". Apparently they forger the app gives the owners full access to the car whereabouts and miles driven... my car was NEVER even taken for a test drive. I can go on and on as the list is extensive, but I will end by saying that when I asked to see the General Manager I was greeted by him with a "Im actually really busy", so I had to insist he listened to what I had to say. He asked to take a picture of my service receipt documents.... but I never heard a peep back from him. Meant absolutely nothing. Fast forward to now, Hyundai Headquarters involved, a case manager assigned to me, and in another month they will take a look at my vehicle at a different service center. (yes, they are that backed up and I have to wait!). I was advised by 2 friends that live in Beaverton to NOT take my car to this dealership.... I should have listened to their advice. Save yourself the hassle and disappointment and go elsewhere, even if it's a long drive away. read more

This has to be one of the last honest dealerships out there really wonderful I has a issue with some tires on the car and the CPO paperwork they resolved everything and went above and beyond putting $1200 of tires on my suv when they could have put one on and shaved it down to match the others no they replaced all four.... Thanks so much to the service and sales team there... Definitely recommend that anyone purchase from this dealership they have a very high stander of service.... WOW! read more

Other than the usual requirement that a buyer talk to half a dozen people to complete a purchase and spend 6-7 hours before one can leave with the vehicle - Beaverton Hyundai has pulled a unique screw up. After receiving a check for over eight hundred dollars refunded for "excess DMV fees" we inquired why we were receiving the check. It turns out Beaverton Hyundai decided independently that we wanted to transfer the title to our Honda truck which we were not trading in nor planing to sell. They both sent in the paper work to DMV but charged us for new registration. So now the DMV is going to transfer the registration - which will need to be corrected, we can't drive the truck because the registration has been transferred. One would think that one of six people who pestered us with conversation during the ordeal at Beaverton Hyundai would be competent in completing the paperwork. Now the sales manager who said he would straighten things out defended Beaverton Hyundai by saying that we had requested the transfer - we apparently signed the paper work - but as anyone who has purchased a vehicle or a house knows that nothing is explained when the signing takes place. What is most disturbing is that we never drove our truck to the dealership so they had to look up the plate number somehow??? Well we have to wait until the DMV transfers the registration so we can transfer it back (3-6 months?). Problem is this dealership is no worse than the quality of competence one gets anywhere these days. But a screw up with the DMV is unforgivable. So I gave them 2 stars instead of average 3 stars. read more

Bought a car on May 28, 2022. As of June 30, 2022 they have not paid off our trade in. Went into dealership and after waiting a good 45 minutes were told "the bank lost the check". Called the bank the loan was with and the dealership has not had any contact with them in anyway since we bought the car. Well now we have had to make an additional payment on a car that we no longer own plus late fees plus additional accrued interest to protect our credit. If they make this right we will change this review, but so far we are very underwhelmed by their business department. read more

WORST STEALERSHIP EVER!!!! Absolutely terrible customer service. Several 48 hr periods passed without a response after being assured they would reach out to us. Charged us over 580$ to ultimately not fix the problem. Our 2020 Tucson is still having the exact same engine code and symptoms as it did weeks ago when we dropped it off. Worst dealership ever read more

I wish I could give no Stars. And I hope that this makes some not buy a Car from Beaverton Hyundai. Their service department is nothing but a bunch of people that Don't care. Two times now, they have messed up, and Both times they just look at me and just don't care. And When you ask to speak to the service MGR, You never get a Phone call back. I will never Buy a car or bring my car back to them for Service. I give them a Zero out of a Five on customer service........................... Do not Buy a car from them read more

very friendly & knowledgable. Quick to answer any query i had, especially about recall since i just got my car 1yr ago!??.....hopefully excellent services continues, no matter how old the car that i bought new frm them!?! read more

They have always done my maintenance quick and free of worry. Professional establishment.

Other than Stephen Kim, this place has horrible customer service. They get immediately defensive and then get borderline aggressive if you mention there might be something wrong with your car and say anything along the lines of "warranty". Let's just say, if I ever talked like that to any of my customers at work, I'd probably get fired. AVOID THIS PLACE if you need to get your car serviced. Seriously one of the worst customer service experiences I've ever had. read more

If I could give them negative 10 stars, I would. I have a 2019 Hyundai with about 65k miles. My check engine light kept coming on and I had them look at it, but once I got there it apparently shut off when they looked at it. I told them it was an ongoing issue and was worrying me. I was told to bring it in without an appointment next time because there's nothing they can do with it if the light wasn't on. Well, shortly after that- my car went into limp mode on the freeway, check engine lights flashing, and could not accelerate. I had to get it towed back over to them, and was met with a rude representative because I didn't have an appointment. There's no way to schedule my car breaking down, ma'am. They came to terms it was a faulty catalytic converter and replaced it under warranty. A month after it all happened again. Same exact scenario on the freeway again. This time I was told to get a rental at Enterprise down the road and I'd get reimbursed. I only needed the rental for a day. Got it- and picked up my car because now im being told the issue was the knock sensor. I was told to call the help line for reimbursement. Called the help line and was told they don't do reimbursements for fixes that are done "under good will". Actually- no. I came to you for these issues multiple times, lost money from missing work, and now I'm out money? That doesn't make sense. These people are jokes. read more

Nobody posts reviews unless they've either had an exceptional experience or a terrible experience. My case was the latter so if is could give less than 1star I would. As they say hind site is better then foresight. With that said I should have read the litney of negative reviews prior to going through what happened on Feb 26. 2022. The afternoon prior I took my partner to look at a used 2020 Ioniq EV. This vehicle has been one of many over the past 15 months. He had been struggling with range and finding just the right vehicle. First of all we had been on the lot for a while while being ignored by sales staff. I went to one whose name was Adam. He show us the vehicle and it was checking all if the boxes. However, my partner was struggling with the cost and payment. Trying to wrap his head around the higher cost and cost to finance due to the recent economy. Since it was getting late in the day it was decided by all parties to allow us over night to run the numbers. They called at 10am the following morning 2.26.22 we were still discussing the car amongst ourselves, 30 minutes later I called the back to let them know we were coming in an we were assured the car was still available. I told him we were 30 minutes away Adam seem to be fine with this. While we were en route Adam called and asked where we were we had said Beaverton and still en route. He had said that other people were currently test driving (I have no clue why when we were on our way to purchase). 15 minutes later we were not greeted by the salesman Adam but rather by the Finance Manager. He promptly informed us that the car was no longer available and was sold 10 mins prior to our arrival. While we were there they had made no offer to any other comparable vehicle that we might be interested in. They just left us hanging. As far as I'm concerned this place is completely unethical from the salesman Adam, the Finance Manager, the Sales Manager the General Manager and perhaps the Owner. This place is also owned by Damerow Ford just down the street. They are no better. After discussing this what the sales manager on duty and giving them my peace of mind I looked across the room and saw Adam the salesman, and told him what I thought of the sleazy transaction he just conducted after knowing that we were on our way and going to finalize the purchase of the vehicle and to sell it right from out from under us no one we had a 30-minute drive to get there. He made no apologies rather than a smirky laugh. This place does not care about the customer whatsoever as previous negative reviews indicate. If you were looking for a new vehicle I would rather look and buy elsewhere you might find a better deal as people are indicating 4 to $5,000 less. If you were looking for a used vehicle then you would be at the mercy of a sleaze bag dealership like this one is. I often wonder how businesses can stay in business especially in these financial times and they treat the customers the way they do they obviously don't look for repeat customers. Also be aware of the negative reviews that are posted about service apparently their service department is no better and is uncaring to the customer. I sincerely hope that the owner the general manager will read the reviews but I highly doubt it as they don't indicate that they've read anything. All I could hope for is posting this review online and hope that enough people can read it and plan their vehicle purchasing accordingly. Thank you for taking the time to read this review. read more

Horrible follow up on status of car while in service. Tried to charge double what I authorized. No accountability! Left 5 vm for Service Manager CRAIG and calls were NEVER returned. I had an appt at 7:45 am one day and by 2 pm after calling 5x I finally hear that the hadn't gotten started on the battery replacement I authorized the night before when my car was towed there. They forgot one of the important items I requested to be serviced. They kept my car for a week and kept me in the dark. When I showed up none of the people I had worked with were present. So I had to then explain everything again. WTF no records?? Everytime I called I had to introduce myself and tell them "year, make and model" hello - I bought the car from them! I spent the better half of an hour explaining the issues and negotiating the insane invoice down only to get them still $200+ above and beyond what I authorized. Finally they swiped my Amex and I was on the home stretch after 6 days of hellish drama. When the receipt was presented, it has another guys name on it and said "mastercard". I don't even have a MC! So I asked what was up and the guy, STEPHEN KIM said that the bill was charged to another customer. WTF I have never heard of such an error. So I am standing there completely pissed and he asks for my card AGAIN! I almost ran out with my keys but instead had to go through the emotional process of being hosed a second time. I asked for proof the first swipe was voided and he said he can't show me because it is another persons account. WOW. My experience was so awful that I don't even think I can buy another Hyundai. They suck! Don't go here! read more

I was having some engine / electrical issues and Thomas and his crew were very hospitable and professional about diagnosing and fixing the issue in a very timely manner! Extremely impressed and would recommend a service here if you're looking for a quick and easy service with a great crew! read more

Everybody was very helpful and respectful! They answered all of my questions and took very good care of my car!

These people are a delight to deal with. They negotiate, just as any dealer should, but they're fair and not sneaky. They did exactly what they said they'd do. It's just what we wanted but we have not always experienced over the years. I hope this is a sign that things have changed in the automobile business. read more

Stay away. Bait and switch. Horrible sales managers. Sales people okay, but they do what they are told. Bought a 2 year old "Certified" Palisade which had an open recall. Think that would have been taken care of during the certification process. It makes me doubt if the did anything other than check boxes and sign a form. The main problem was they advertised the vehicle at one price on their own website, Craigslist and through Carfax and when I went to buy it at the advertised price ( I wasn't going to negotiate any lower) they told me that it was $1000 more and the websites were incorrect. They finally agreed to the lower price, then 10 minutes later said that price was for a non certified vehicle. Ultimately I got the lower price and had it certified. A simple process turned into an ugly transaction. Their website says hassle free and no pressure sales. Wrong. If you go there, be prepared to walk away. Best just go somewhere else in the first place. read more

I don't know why anyone would buy a vehicle from these smarmy salespeople. I've been there twice, shame on me, after being told that the exact vehicle I want is in stock and will be ready for me to test drive only to get there and be told that they haven't had that exact model in stock for weeks. That was my experience on my second visit. My first visit involved a confirmed test drive appt, for a Friday afternoon, with a salesperson and when I arrived I was informed that he didn't work on Fridays. Why use a dealer that uses these tactics when there are other Hyundai dealers that have adopted the no-hassle sales format? read more

Been a Beaverton Hyundai Service customer for well over 10 years now, always been treated well there. Stephen Kim, in particular, goes out of his way to provide a friendly, welcoming environment and done so for most of those years. Just had a full engine rebuild and motor mount replacement. Stephen & his team got me in the morning after the "check engine" light came on, ran the diagnostic, got me in a loaner car when the diagnostic results came back, and negotiated with Hyundai to cover the cost of the parts, finishing the process at a cost lower than I could have ever imagined! I'd give them 10 stars if I could. read more

Got a lease on the 2021 Kona. The employee helping me (Adam??) was very helpful the entire process was a breeze. I think the finance guys could stand to speed up their process a bit but everything else was great. I knew what I wanted going in so I never got a sales pitch. The Kona is a blast to drive. Very responsive in sport mode. I've already smoked a puny low tech mustang and held my own against a Tesla. The only reason I lost to the Tesla was because I had only had the vehicle for about 3 hours at that point and I didn't know how she handled. We were on some pretty sharp S turns. read more

Use Gladstone Hyundai for service, stay away from these self-important service "professionals" We are a Hyundai family; four so far, the last three from "Hamid" in sales at Beaverton Hyundai. He is incredible which is why this pains me so much to pull my business from them. However, the sale is only the beginning of the relationship. From there we must service our new cars at dealerships to keep our warranties in good standing. Beaverton Hyundai's service department has always been mediocre. Good enough to keep me coming back to get my free oil changes, but very slow and never offering a loaner. But with this recent experience I'm done with them. I took my 2022 Palisade in to get the front radar diagnosed as it has been throwing intermittent warnings and disabling my smart cruise for some time now. I provided pictures of the codes and asked if they could check out the radar unit to see if it's damaged or faulty to see if I can get a warranty claim to get it fixed. After waiting 2-1/2 hours "Cheryl" called me up to tell me I had a couple of cracks in the front bumper and I would need to get that fixed prior to diagnosing the radar. WHAT! What does a cracked bumper have to do with checking out the radar unit??? I asked her if they dropped the bumper to check out the radar unit and she says "oh no, no way we can so that for the $180 diagnosis fee. I should have not paid but thought I could go through Hyundai for relief. Hyundai was no help as they say the Dealerships are independently owned. So I took my car to Gladstone Hyundai with the same request. And for $175 (and less than an hour) they gladly dropped the bumper, confirmed the radar was damaged and helped me work with State Farm to get everything repaired including the bumper cover strip. Which was a replaceable item. (Not an entire bumper repair that "Cheryl" claimed.) "Thien" at Gladstone Service department is awesome. He also gave me a free loaner for the week it was at their shop. So Today I went in to see "Craig" the service manager at Beaverton to ask for my $180 diagnosis fee back as I feel they never fully provided this service. He was extremely rude and misquoted my original conversation with Cheryl and said no to any type of refund. So, I'M DONE I may not even go back for my free oil changes.... read more

I am so mad at them for how they repeatedly tried to take advantage of my mother at the service center. She brought in a Hyundai Genesis that did not start, they then began service work and told my mom that it was mice damage, so the insurance would cover it. A few days later they call her and tell her that it's not rodent damage at all, and that they already told the insurance company it's not, and she needs to pay them $5500, and there's no time to think about it this needs to get done right away, and by the way we will drop the $350 overnight fee for the wiring harness because we feel bad about what happened. What they didn't mention is that our insurance rep went there before that call, was given a higher price than what consumers are charged (this was admitted by the service rep... to the insurance guy.) and when he told them his insurance group wasn't going to pay that rate they turned around and tried to rip my mom off instead. They quoted the insurance company less than half what they tried to rip my mom off for, assuming that because she's driving a Genesis that she's rich and stupid. On top of that, they started doing other things that they didn't have permission to do. I had to call them myself and make it abundantly clear that they weren't going to add any further items without proof of their failure. For example, they claimed her 5 year old battery had 0 cranking amps. That is already very suspect as the engine would always start and I measured it as healthy and withing cold cranking spec through autozone before she brought it in. In the end, my mom had to shell out $1300 as her deductible was 1k and they screwed her into just paying for the other things they did. The entire situation with them was deeply insulting. EVEN AFTER the insurance company stepped in and defended US, and they reached an AGREEMENT about the work, when my mom called to ask how much she needed to pay when she got there the snake told her $5500. I'm so livid about this that I'm seriously thinking of hiring some friends to picket their dealership with a sign that says "BEAVERTON HYUNDAI RIPPED OFF MY MOM". And in the end, when my mom went to pick up her car over a month later, after all parties agreed to what she was supposed to pay, they tried to get a few hundred dollars more out of her at point of release! They said they did "a few other things". When my exasperated mom told them she didn't have any more money than that, they decided to let her off easy and do her a nice big solid by not trying to rip her off any more than they tried to, repeatedly, for a month. You've made an enemy, Beaverton Hyundai. You messed with the wrong dudes mom. I'm going to make sure you feel it. read more

Omg. All I have to say is I cannot believe how rude and ruthless these salespeople are here... especially if you are a woman, don't expect to be anything but condescended and swindled the entire time. Ew. Literally drove 2 hours away just to buy the exact same car from a different dealership because these people -- especially I think John? The guy that sounds perpetually holier than thou? Are horrible. read more

There was very little wait time. I got a loaner for the time my car was being serviced. Because of COVID there is no coffee or popcorn in the lounge but there's none anywhere so totally acceptable. I have always had good service at Beaverton Huyndai read more

Josh at the service desk was great. No hassle with my complimentary maintenance. Car is happy and healthy. Was done within an hour and out the door. read more

Wow the guys here are so fantastic! John and Mladan are awesome. John answered a BILLION questions for me for a few weeks before I was able to come in. I will never ever buy a car anywhere else! read more

What a curious little place... A couple weeks ago I came in to drive a red Veloster N; I've decided on the Veloster, and I'd driven an R-Spec and was deciding between that and the N. Is the N worth the extra money or would I be happy with the R? Instead of allowing me to test drive the N, they sat me down in the showroom for a rather bizarre conversation. It began with their "reasons" against a test drive, based on two things - that I had test driven one a few months earlier, and that the test drive route I proposed was too long. The first part is true; I worked with LeAnna who apparently isn't here anymore - probably because she was actually nice and everyone else here is a walking used litterbox. The second part has an obvious fix which didn't seem to occur to them: drive a shorter route instead (duh). Then they proceeded to explain "why" people can't just come in and test drive an N. Did you know the N is rare? (Sure, nearly every Hyundai dealer has at least one right now and we just got more in inventory, but it's rare! We can't let just anyone walk in off the street to drive one!) It's exotic! It's a sports car! (It's true - just pretend that pesky Porsche dealer within walking distance isn't there! Like, GRRRRL, yall sell Hyundais. The new Veloster's based on the Elantra, and even the N sells for Camry money. There are reasons Hyundai *didn't* brand it a Genesis.) It's really in demand, and we don't want miles on it! (The blue one I drove back in the summer's still on the lot, you doofus. And if it's so in demand, why'd you go from charging a $4,000 dealer markup - the main reason I didn't buy it back then - to putting a $2,500 discount off MSRP on these instead?) wE HaVe pEoPlE FrOm sEaTtLe lOoKiNg aT It. (HAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!!! NO YOU DON'T, YOU FRIGGIN' GOOBER.) I explained I've had my car for 12 years now, and the reason I'm spending time making my final decision is because I want to make sure it's the right car for the next 12 years. At this point, all I'm effectively doing is comparing trim levels (well OK, I admit the N's more than just a regular trim level, but it's notably more expensive than the deals you can get on an R-Spec, hence my debate). At the end of their nonsense the supposedly "new" guy giving me this chat wanted to shake my hand. Like...really? Did we come to a deal? Did you treat me like a human being? Nah chud, you just gave me attitude for 15 minutes, lying to and talking down at me the whole time. Ultimately this discussion illuminated nothing in regards to comparing the R-Spec and N, but it did make one thing absolutely clear - they won't get a penny from me. This is EXACTLY the kind of dealership that makes people hate buying cars, and they deserve nothing more than to go out of business...which, unfortunately, they probably won't since they're one of those volume dealers that can afford to only deal with customers ready to buy right this instant. read more

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