Beno's installed a custom wheelchair accessible shower with no doors as well as flooring for the remainder of the house. Let me start by saying I walked in and from start to finish the talent not only in design, suggestions of tile and installation was perfection! The shower is a work of art (see photos) and the installation crew could not have been more professional. The flooring was their suggestion and I love it as well (see photo) and there too, the installation crew did an amazing job. Thank you Beno's. read more

Beno's Flooring - Flooring - Flooring Near Me - Las Vegas, Nevada

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Great company and excellent work. We contracted Beno's Flooring to install slate flooring and carpet. The entire process was almost effortless and we experienced great customer service with office staff and the installers. The jobs were done efficiently and quickly. read more

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Beno's flooring has exceeded my every expectation. We just bought an older home, and it needed to be brought back to life. Beno's staff took the time to meet with me to coordinate flooring that would make my paint colors "pop". I had a vision but couldn't exactly map it out, and the staff took the time to view photos, and explain different options to create a beautiful space. The attention to detail, professionalism, and compassion they had for my family/home was amazing! The crew who completed my flooring were friendly and professional. I was able to leave them in my home while I ran errands, and took my kids places. They respected my home and I felt very secure knowing they were here. If you are looking for a flooring company that will treat you like family, Beno's is the place to go! read more

Beno's Flooring - Flooring Near Me - Las Vegas, Nevada

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I must say Mr. Terry was incredible. He answered all my questions that I had. When the tile setters arrive to my home they explained what they were going to do the first day. He even gave me a timeline on the process. I must say Mr. Fernando (Tile setter) did an amazing job, and the daily updates were great. I also love that he would advise me on the areas to step on which awesome because of my children. I would recommend Benos flooring to anyone who is looking for flooring. To end this I had a great experience. Thank you. Mr. Terry and Mr. Fernando. read more

I highly recommend Beno's flooring! We bought wood laminate through RcWilleys and Beno's was contracted to do the install. Carlos and his crew were excellent! They arrived on time and did a beautiful job! I plan on getting our carpets done also but this time we are buying it and having it installed through them. read more

Beno's Flooring - Flooring Near Me - Las Vegas, Nevada

We went through Lowe's to purchase our tile and they contract Beno's for the install job. Well we had a problem w the grout install for downstairs, Lowe's won't even return phone calls, Beno's on the other hand came back, has fixed the issue and have been nothing but a top notch company.. DeeDee the owner has been amazing, Ivan her supervisor was very professional and listened to our complaints and made sure to relay that to everyone.. They also did our tile install upstairs and what I've learned from this process is go directly to Beno's and skip the big box companies. Thank you for rectifying the problem our tile looks amazing I'm so happy with how it turned out. As soon as I'm ready for carpet, we will be visiting Beno's, and I will b sending anyone we know your way, again thank you.. read more

We had redone because of water, we got this flooring that was water proof, now the rest of house did not match. Well, this company had the matching floor. They deliver the flooring which the price was a little high, but we went for it anyway. Thank you for having our matching flooring, my house goods great. read more

Umberto just finished a wonderful, follow up/finish job on our new flooring from RC Willey. He was fast, polite, thorough and cleaned up after himself. Benos' had been the BEST flooring company! We are grateful to have a company follow thru this well! We would HIGHLY recommend Benos read more

Beno's Flooring - Look at this job!! Wow! Thank you Umberto - Flooring Near Me - Las Vegas, Nevada

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This review is long and I suggest you read it all before hiring Beno's. Look for flooring services somewhere else! Especially anyone who is elderly or handicapped. Beno's is inconsiderate and unkind. They are full of delays, excuses, and they have unreliable employees. They took 3 times to measure and the measurements were STILL wrong. The guy who measured was bashing the other company we received a quote from because of their measurements. Turns out the first company was more accurate than Beno's. First we did not have enough material, then we bought more and now we are left with a LOT OF LEFT OVER MATERIAL. We have a 3 bed 2 bath home, about 1,200 sq ft of space needed to be floored with LVP throughout the kitchen, living, dining areas, bathrooms, and closets. The bedrooms were to be carpeted. We were told this should take no more than 1 week. IT TOOK 12 DAYS. It would be ok if it were just my husband and I living in the home - however, my grandma lives with us and she has stage 4 COPD. She cannot live in a construction area because of the dust and debris. We had to stay at the GSR for the entire time, adding $1,700 to the cost of this project. The first day, 2 employees of Beno's showed up. We lost about 3 hours of work because one of the workers said he had a brain tumor and was not feeling well. The other worker had to take him home, thus leaving no one to work on our flooring. I empathize with the sick employee, however, his employer should know better than to put him on a job that their customers are paying very good money for. My grandma is handicapped and we didn't have the time to waste, Beno's knew this. The second day was wasted because only the one healthy employee could work, and he was over 2 hours late! He claimed he was in our driveway waiting for the code to get in the garage, however, both myself, my husband, AND the Supervisor of Reno Beno's, Jessica were all trying to call him over and over. Who "sits" in a driveway for over 2 hours waiting for a code, but NEVER checks their phone? Then there was an issue with the sub flooring in our kitchen, so my step-dad came to fix it. The Beno's employees sat there and talked my step-dad's ear off for hours. The one employee with the brain tumor was giving his whole story. I feel bad for the guy, but I am paying a daily rate at a hotel, and paying this company to do a job, and all they have done is waste time by the 3rd and 4th day. By the 4th day, they still hadn't even pulled up all the old carpet! So now every day is just a waiting game. We have 5 closets through the house. All of them were to be LVP. I come home, and all but 1 closet is LVP. They carpeted one of the closets! It shows they're lack of detail, and common sense. We also bought two new toilets. Beno's quoted us for the installation of the toilets. Then when it's time for the toilets, they say they don't know how to install them. Then why did you quote it?! Now we are delayed because of toilets. The crap just continues each day. Finally, the floors are finished. There are slumps everywhere and they refuse to come look at it. They send the bill in the mail, but DON'T INCLUDE the city, state, or zip code on the mailing, so we never received it. We get a nasty call from the Supervisor in Reno, Jessica. I drop off the payment the next day at their office (this is within 30 days of receiving the invoice). AFTER handing Jessica payment in full I told her I wanted to talk about some issues about the entire process. She immediately starts to yell at me and tell me I should have spoke up sooner. She even said it's my fault for not being at the house while they were working on it! Our home was not habitable for 12 days! Either way, I am not the Manager of Beno's Flooring, you are, Jessica! Listen, I already gave you payment IN FULL. I wasn't asking for a discount and then pay you. I wanted to genuinely tell you how you burdened my family for 12 days with unreliable service. But Jessica proceeded to just yell profanities at me. I told her I would never recommend this company to anyone, which she replied "I would never want to do business with anyone you know!" I called the owner in Las Vegas. She said she would follow up with me about all of this - it's been months, still haven't heard back. Jessica's unprofessionalism is mind blowing. She should be fired! read more

We went to three different flooring stores and Beno's Flooring had more carpet options than the other stores. Their customer service was great as well. It only took a week to get our ordered and installed. The installers were nice and they have great workmanship. We will be using Beno's Flooring again when we upgrade our flooring downstairs read more

I have never put a review about any company online but I will about Beno's Flooring. Do NOT use them. They were contracted through RC Wiley. The first got me with a hazardous waste disposal fee that cost $250 but was only dangerous enough for paper masks for a half hour due to dog urine I didn't know about (just purchased the house). Beno's had to return at least five times to do the job right. They tore the carpet during one of those attempts and did a terrible job attempting to repair it. I would highly advise against using this company. read more

Angela was rude and rushed. She didn't take the time to understand our project and was in/out in less than 10-minutes. She didn't ask how we would like the tile or flooring positioned and quoted based only on her view. First impressions are lasting so why would I use you? You just lost a 24K job. It also at felt like I was a bother to her. read more

**This job is still ongoing. This review is based solely on my first 2 encounters with this company. This is not based on the installation as my floor is not installed yet.** We purchased over $11,000 worth of flooring from Lowe's to be installed by Beno's. The company scheduled a time to come assess the job and measure. The gentleman that showed up to measure walked inside my house and proceeded to tell us how the job was going to be "a nightmare" We currently have hardwoods that need to be removed and replaced with new hardwoods. That just really put a bad taste in my mouth. My husband and I own a service company and we would never tell a customer the job was going to be a nightmare. 2 days later Lowe's calls with the cost and measurements. We agreed to everything and we were told we would be called when the materials were in. Beno's called this week and we scheduled for a delivery of materials on Thursday between 8-10 and the demo and install Saturday between 8-10. Thursday morning comes, my husband calls at 9:50 saying they still aren't there and he needs to leave for work. I called Beno's, Sally answered and told me she would call the guys to see where they were. A minute later she gets back on stating the lead guy didn't answer and she's calling the helper. She got back on with me and repeated 3 times that there were a couple of contractors in front of their workers in line at Lowe's and that's why it took so long but that they could be to my house in 15 minutes. Only 1 guy showed up to deliver the materials, my husband had to help him unload everything. Today is my install day, between 8-10. It's 9:21 and nobody is here. I'll update once the job is complete. And no call to tell me if they are even on their way... 10:15, called the store. Steve answered and said he'd get back to me after he called the crew. Got a call back from Steve who stated that they will be to my house in no later then 15 minutes (sounds familiar from Sally's answer Thursday) they had to get another tool...I called Lowe's to request another contractor but they don't work with other contractors. What "a nightmare!" read more

We just got our backsplash done from Benos and we couldn't be more than happy with the work Paul just did! He was very professional and meticulous with his work. His work ethics on the job is one you rarely find these days. We would recommend Benos to anyone looking for their services! We are thrilled with our kitchen! Just need to add brush nickel plates and all will be complete! read more

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We bought carpet at RC Willey for our small hallway and stairs. Beno's was contracted to install it. The first install, by Tim, was a mess. The carpet was not properly stretched, and he literally cut corners- you could actually see the floor boards near every doorway, and in the corner of the room. He damaged our walls, baseboards, and door jambs, left carpet scraps hanging off each stair, and was swearing often throughout the 8 hours he was here. To fix the situation, they sent 2 installers to rip out Tim's mistake, and started over with new carpet. Jose had a terrible attitude. I asked him to make sure that the striped pattern was straight, and he asked me if I wanted him to leave, and began packing his things. He called his boss, was speaking in Spanish (which unbeknownst to Jose, I also speak), and lied to him about what I said. He also spoke poorly of me, calling me a pain in the ass. I called Sally at Beno's, and she said that I was in the best hands in the valley, and to just let him do his thing, that the carpet pattern would definitely be straight. 30 minutes later, Jose said it was straight until he stretched it, but now he can't straighten it, and that's just the way this carpet is. When he tried to stretch it back, it ripped. He also installed the carpet crooked on some of the stairs. Both sets of installers left dirty footprints on our baseboards and doors, after I asked them to wear the booties that I provided. Buyer beware! Beno's is all about bad attitudes and BS. If you are looking for professional carpet installers who actually know what they are doing, then these are NOT your guys. read more

Pulled up to the storefront and there was a guy smoking right next to the front door which i did not think was very professional. We walked in to buy some new flooring unfortunately the guy smoking at the front door was also the only sales person there and smelled like a burnt cigarette which I definitely wasn't a fan of so I asked him if someone else could help us and he said that he was the only one even though I could see people staring out of the window upstairs. read more

Beno's just installed laminate flooring, tile and carpet in our newly purchased home! Let me start by saying I was living in another state and Beno's was such an easy, reliable, communicative company to work with. We had other contractors that they were able to work around. We had a tight schedule to be in, with almost 4,000sq ft house done in the time promised! I would recommend them to the moon and back to family and friends. I will definitely use them on future projects. Thanks again Beno's for making our house a beautiful home. read more

Horrible Customer service. Jessica was very rude and impatient. She had a horrible attitude. Do not recommend them to anyone.

We could not be happier with our flooring or the entire process. Terry was great, and they used Beno's for the installation, who were fast, clean and did a really good job. read more

Beno's has done work for our company in the past, and they just completed the the install of flooring and base boards in our new office suite. They received the product and scheduled the work quickly. Any worker that has shown up has been friendly, professional and worked very hard completing the job in a timely matter. Our location has restrictions to work around and they were happy to do what was necessary. We already have plans for them to do another office for us! I highly recommend Beno's flooring. read more

All I can say is Beno's Flooring is awesome! We ordered laminate floors through Lowes and Beno's was contracted for the install. The flooring was to replace carpet in our living and dining room, which was just over 600sqft. Carlos from Beno's came the day before installation to deliver all the flooring. He said because our home was built in the early 60's, he wanted to check cement slab under the carpet to see if it was level enough. Well, thank goodness he did! Not only did Carlos go the extra mile pulling up the carpet in multiple places, he showed us where the sub floor had a difference in level almost 3 inches from room to room and that we had asbestos tile! Carlos was so knowledgeable, honest and concise in explaining the options to us because of these issues. I am a Realtor and have seen many homes with improperly installed laminate flooring all buckling, that I know understand from Carlos, is because of the unevenness of the subfloor. No thanks!! We decided the best option was to switch to new carpet instead. Carlos told us exactly what had to be done before the installation of the carpet and returned all the boxes of laminate flooring to Lowes at NO charge. We picked out new carpet at Lowes and Martin & another gentleman (forgot his Name) from Beno's came for the installation. They simply did an amazing job! Because the 2 rooms are so large & connected, we had to run the seam right through both rooms. You cannot see where the seam is at all and I even had to ask where it was!!! They showed up on time, did the whole installation in one day, cleaned up after themselves and went over the installation to make sure we were happy. The perimeter of the rooms and where the carpet meets the tile, all looks perfect!! The carpet looks beautiful and we are SO happy with it! Sally and DiDi, who did the scheduling, were professional and very nice. I would definitely use Beno's again and give them as a business referral!! Professional & great all around!! read more

A wonderful experience. I had seen some tile work along a walkway at a resort we were staying at in Hawaii and knew I wanted that for our entryway. I picked out the tile and Terry and Sally arranges the rest. It totally transformed our entry. It was all performed on time and exactly as I had hoped. read more

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Yes we had a very good experience from the purchasing process all the way through the installation process. They were always professional efficient and responsive. We would definitely recommend them to any of our friends. read more

Beno's was contracted by RC Wiley to install our carpet in 3 bedrooms. They called the day before to schedule and, since we were expecting rain, I asked questions about how we would avoid the carper from getting wet. They said they would cut the carpet in our covered patio and complete the installation the same day... "no problem at all". So we worked late into the night to empty all three bedrooms and get ready for the install. At 10 the next morning Jose from Beno's shows up with a 500lb roll of carpet on a VAN, totally soaked in the rain and filthy from driving in the rain (see picture). Says that RC Wiley delivered it to him that way, so not his problem. Then he proceeds to tell me that he has no place to cur the carpet and will need to reschedule. Note that they had all the measurements for all three rooms from RC Wiley. I asked him how he intended to even bring this 500ln roll of carpet down from his van to cut? He said that he was going to drop it from the van onto the wet street and roll it out to cut it, but my garage was not large enough, let alone the fact that rolling this carpet on our wet driveway did not appear to be of any concern to him. He said that I could not expect him or even two men to carry the carpet roll to the patio to cut it as it was too large. They send one person with a huge roll of wet filthy carpet in the rain to my house with less forsight about the process than I had, and I have never installed carpet!! Needless to say that we will not be having our carpet installed by this company. I hope RC Wiley will be able to make good on our purchase as this is exactly what we try to avoid by going to a reputable company and pay top dollar. read more

Beno's Flooring - Wet and dirty carpet brought to our house by Beno's for installation. - Flooring Near Me - Las Vegas, Nevada

Just had some work done from this fabulous company. Not only were they hard-working and dependable, they did an amazing job with the amount of work that we needed done in our bathroom. We completely remodeled our bathroom and had a ton of tile work done. We had our entire master closet and bathroom waterproofed as well as a shower basically remodeled from scratch. The tile workers were there right on time in the morning and worked into the night on most evenings. No lack in communication and very responsive, which is something that a lot of companies like these days. This was actually a FB recommendation from one of the owners wife. Great referral. Thank you Beno Flooring for making my life easier and doing such a fabulous job. read more

We had Beno's Flooring install a wood floor in our home. Carlos, Jose and Tony (Anthony) did a incredible job. If we could give them 10 stars, we would. Their attention to detail, the floor, the moulding, the clean up. Wow, pride in their workmanship. I have lived in Henderson almost 40 years and thought this mastery in a craft had vanished. Beno must know that these gentlemen are welcome in our home forever. Charmaine Sara and Michael DeMunda. Thanks again guys. Mike read more

Okay, I love this place. I had the most amazing experience with Beno's from the time I walked in to the showroom to the finished product. I walked in and looked at what they had to offer and Angela was a huge help. She showed me what I wanted and even suggested going home and using the online tool to see how the product looked in my room. I called for an estimate and was scheduled within a few days. The estimate experience was unlike anything I had experienced before. They have electronics that get all the measurements and she was in and out within 10 minutes. I received the estimates within a day and I actually requested 2 estimates, one with the kitchen and one without. I already had a number in my head and when the estimates came in, it was within my budget. I went and made my deposit so they could order the materials. I was able to schedule the installation that fit my schedule. Carlos and his crew showed up when they were scheduled and they were absolutely amazing! They removed all the old carpet and tile and did the install faster than quoted. They showed up on time every day and cleaned up when they left. I will definitely request Carlos for all future flooring upgrades. I would definitely recommend Beno's for your flooring. I had LVT installed throughout my entire downstairs and it's beautiful! read more

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I have used Beno's for tile, carpet and wood flooring. Not all at the same time. If I had any questions or problems they were responsive, understanding and always took care of it no matter what. I have found them to be professional and helpful. I would use them again and I would recommend them to anyone. I think these folks are great. read more

I was a little skeptical initially but I can't remember a time when I have received better service from any home service company of any kind. The price was great, the estimators were on time for the measuring, The installers were on time for the job. They cleaned up properly, we didn't even have to vacuum afterwards. if there was any damage to the baseboards they fixed it before we saw the final product. I won't be shopping around for a carpet company after this experience. My first call will always be to Benos. Terry Perelman was a pleasure to deal with. read more

My floors look amazing and the service was so professional and everything was explained to me up front. No surprises and on time!

We moved into a home that needed some work done, including flooring. I heard about Beno's through a Lowe's employee and happened to see their storefront. I got an estimate and decided to go with them. They just finished my floors. Every contractor they sent to me (tile and carpet guys) were punctual and professional and the work was great. I love the floors and will call them when I'm ready to take care of the second floor. read more

I purchased from Vinyl flooring from R.C. Willey and Beno Flooring installed it. I was not satisfied with the work and I wouldn't recommend Beno Flooring. I will be calling R.C. Willey to let them know I was not satisfied with Beno Flooring. read more

We had the best experience with Beno's Flooring! When we were first picking out our carpet we were clueless on what we wanted and what was even out there. Dede and Sally were the biggest help! They showed us around the Beno's showroom, showing us all of the best options and educating us on what carpet would fit best with our home and style. When it came to scheduling my install date, they were so accommodating and completely worked with my crazy schedule. The installers arrived right on time and were so nice and helpful. Martin was our installer and as soon as he arrived he got right to work, he was fast and vacuumed when he was done and everything came out amazing! I will definitely be using them again in the future and would highly recommend to anyone! read more

Worst company to work for would never work here again the lady's and guys are only looking to try to get there money don't care about there employees tell you not to go and say you get cut at work then that way it doesn't effect there workman's comp and then not pay the hospital big scammers read more

I'm only giving 1 star because it won't let me give zero stars. We contracted through Lowe's who hired Beano's to install carpet in our entire upstairs. The installer arrived and immediately appeared afraid of our dogs (which he couldn't see, but could only hear barking). He then went upstairs and pulled back a section of carpet that has had furniture on it for the last 12 years. There were stains on the under side of the carpet, presumably from the previous owner. He then leaves our house, calls Lowe's, and tells them that our house is unsanitary and wreaks of urine. We clean our carpets monthly! Lowe's told us we had to remove the carpet and bleach the floor before they would install the carpet. I'm pregnant! We can't bleach the floors. We are getting a refund and refusing to do business with Lowe's or Beano's ever again! read more

Beno's Flooring came to our home to give us design information regarding an installation of backsplash tile, which we had already purchased. Their designer, Dede suggested that we run the tile in a unique way, but she did not communicate it to the installer, nor was she here for the installation. The tile had to be removed, costing us about $900. Sadly, I do not recommend this company. read more

Moved into a townhome in Las Vegas that needed all the floors removed and replaced. Jorge and Gustavo did a beautiful job replacing the five different types of flooring that were existing (tile, carpet, laminate, linoleum, and cement) with beautiful porcelain tiles. They worked quickly but the workmanship was very impressive. Hardworking, trustworthy guys. I would call them again!! read more

Beno's Flooring is fabulous!!! They just completely tiling our entire first floor (approx. 1400 sq ft) and it turned out beautiful! Dede and Bobbie are both extremely professional and responsive. From providing a reasonable timely bid to measuring, ordering tile and picking out baseboards they were extremely helpful throughout the entire process. Dede was always available to answer any questions and came to the job multiple times to make sure all was running smoothly. The guys that came to do the tear out and install were also great! They showed up everyday on time and were 100% reliable and trustworthy. From beginning to end, this was a great experience. My floors are gorgeous!!! I will definitely use them again and would highly recommended using Beno's Flooring for any tiling/flooring projects. read more

Beno's flooring took care of my needs in a very professional manner. The whole team was amazing from scheduling to installation. I had an emergency situation and they came through. Out of the Five companies I reached out to, they were the ones that was on top of it from the time I reached out. Thank you very much read more

Just had our carpet installed from Beno's flooring. Bobby came out and measured and gave his professional advice, which was a relief as I wasn't sure what type of flooring I wanted. Lorenzo did an awesome job at the installation. We are super happy with Beno's, they are honest, reliable and trustworthy company. Highly recommend!! read more