So the food was good, hot tea is not recommended though. Literally just hot sink water and one tea bag. Inside is relatively clean. Service is a little slow. Menu is super diverse. Wouldn't get the veggie spring rolls again. Tasted like they were undercooked from a box, definitely not fresh. Just cabbage inside. Didn't get any pics of the rolls /: they were so good and I was hungry ! read more

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We got caught in one of the big rain downpours that we had this winter right in front of Bento Box and took it as a sign to go in! During the storm (that was totally predicted, but we thought we could beat it) there weren't many people out and about so it wasn't very busy to be expected. There were a few groups of soaking wet patrons like ourselves. We were seated pretty quick and our waiter helped me pick out a flavored Soju so I appreciated that! We were able to order and the food came out altogether in about 10 minutes. We ordered ramen bowls and a roll to share. Everything was very good and we had a really good time! We did however have to head home with the storm going full-blast as it was here to stay for the night, so we really didn't want to leave :) We'll be back again when we're in the area. read more

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The food here great! I went here to catch up with friends over dinner and drinks and was very impressed by the bento box! I enjoyed it so much I came a second time to try out some more food! I would recommend trying the spicy popcorn chicken bento box. It was not spicy but it was delicious! The service was great and the mea was very filling. I would recommend checking it out with friends or if you're new to town. It seems like a popular place for dinner especially on the weekend. Spicy popcorn chicken Korean BBQ Chicken Spicy prawns Beef teriyaki read more

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You can't go wrong with Bento Box. It's open late, and the service is excellent. The food quality is consistently good, and the prices are reasonable. The drinks are strong, with a full bar and a great selection of cocktails. The atmosphere is relaxed, whether you're enjoying the TV at the bar or having a casual date in the corner. Just a heads-up--avoid sitting by the windows, as people tend to watch you chew your food! If you're craving delicious sushi and a variety of dishes, this is your spot in Midtown. read more

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We came from Los Angeles for an Educator's Conference and were looking for a place to have dinner for a group of 10. Initially, we were going to eat at Station 16 across the street, but when we asked them to provide us 10 individual checks (because we get reimbursed $30 per person, per day by our district), they turned us down. All 10 of us walked out dissatisfied. Looking for a new place to eat we saw Bento Box and thought we'd try it. Worried that they too would turn down our request for 10 individual checks, we sent one of our group to ask before we walked in. The staff assured us they would take care of us and quickly prepared a table for us. The place was clean and had great ambiance. The "beverages" and food started flowing and we all had a great time sharing food and stories. We will definitely be coming back every year for the great food and wonderful service!!! Thank you Bento Box for accommodating 10 hungry educators! read more

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I wish I could give them a negative one. This was the worst customer service I've experienced in a long time. The food was terrible. The teriyaki bowl was dry over the rice. In addition to that was supposed to be baked came out oily, and when I complained about it, they said they would not be giving any refunds anything. I would never eat here again. read more

If I could rate this place zero stars, I would. Went for dinner tonight with my family and ordered a noodle and chicken plate. I ordered it mildly spicy. When my food was delivered it was so spicy it was not edible. I asked my waiter if they could remake it for me and he said yes, but that I would still need to pay for the meal. I was shocked to hear that and asked to speak to the manager. The manager, Ashley Le, came over and refused to remake the dish. She said "spice level is subjective". I told her I would not be paying for the meal because I wasn't satisfied and didnt even eat it. I told her this was horrible customer service and she said, "Customer service is subjective." She said she would not be removing it from the bill. We went back and forth like this for about 5 minutes. I finally said "you can either take it off the bill and let us pay for the rest of our meal or we will leave without paying for anything". This finally got through to her and she reluctantly removed it from the bill. This restaurant has completely gone down hill. It was completely empty at dinner time on a weeknight, and now I understand why! Medium quality food, horrible service. She claimed to be the owner, so hopefully she will learn from this experience. read more

I would like to make a review towards our waitress we had tonight. Her name is Madalynn. I loved her service. She asked if the food was good (yes it was really good) and if we needed anything else and with huge smiles! She is super sweet! I would definitely love to come to this Bento Box again and have her as my server! The Ambiance was very nice as well. Bravo! read more

Bento Box Mid-Town has been our go to restaurant for the past 10yrs. We stepped out of our box and tried some new things last night! Their rolls are always one point and even if you go outside of happy hour the prices are very reasonable. Not just because their rolls are half off but their just well priced. Their service was great, we were attended to by all servers and the vibe was great. They had the games on go we did not miss anything. read more

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Erick was a very chill dude. We loved our food and everything was great. We had an amazing time relaxing and enjoyed our food. The place was clean and the bathrooms were okay. The service was amazing Erick was super energetic and checked on us gratefully. read more

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KARA THE MANAGER AND HER BUSINESS HAS DISRESPECTFUL AND UNCALLED FOR POLICIES . * we came as a group of 7 in several cars , they said gratuity is 18% but we're all doing 4 separate checks and we all wanted to choose from each tab on what to pay for gratuity. I asked if we can split into two tables at separate tables so we can choose what we tip , my server and the manager said we'd have to sit AT SEPARATE SIDES OF THE RESTAURANT!!! Splitting us up like little kids !!!! (MIND YOU IVE WORKED IN A RESTAURANT FOR 6 YEARS , even on the same street as this one . I HAVE NO ISSUE TIPPING !! ) I didn't even mind sitting a few seats down but no we'd have to sit at separate sides of the room So I ended up doing Take out , since I have not ate today and will not be back again . read more

Bento Box - Japanese Near Me - Sacramento, California

Come here if you want to get cussed and screamed at and told to open your eyes while reading the menu. Words from the manager. Left here with no food, only a bruise from being followed by a male worker who was trying to cover my phone when I started recording. Mcdonald's wouldn't even treat you like this. After she tried to barricaded a guest inside (a handicapped person) and followed me outside due to being mind blown, I tried paying for my food in front of the building on an Ipad before leaving but they would rather cuss and name call. Unbelievable. The male worker that was teaming up with her yelled "shut the fuck up" in my face. Really recommend owners/upper management watching footage I am disgusted with this place of business. read more

Bento Box - Japanese Near Me - Sacramento, California

We ended up here because unbeknownst to us Mikuni was closed. The food was good but the service makes it not worth it. It took at least 10 minutes to get anyone to offer us water. We basically had to flag someone down to get any kind of service. I've never been to a sushi restaurant and had to ask for ginger/wasabi.. Then the nail in the coffin they added an 18% gratuity for our table of 6.. we didn't get that kind of service. I guess if you don't have to earn it you don't care the service you provide. read more

Food is good Service is there We always enjoy our food. We have few favorite Rolls that we always order. The Dragon Roll is delicious read more

Bento Box - Dragon Roll - Japanese Near Me - Sacramento, California

Amazing selection of sushi. Great service. Employees are friendly and the foods is delectable. It's a perfect spot to go for lovers of shushi attending events like cosplay conventions in the area. Definitely check it out of your in the area. read more

Bento Box - Kilimanjaro special - Japanese Near Me - Sacramento, California

Food was AMAZING And came out so fresh and fast!! The music and vibe was more than pleasing and our waiter was very polite and direct. I cant wait to come here again with my friends and family because not only were the food and music more than great, the bartender was very generous with the drinks :) read more

Bento Box - Two Deluxe Bento Boxes (bottom - Chick Katsu , Beef Teri , KBBQ Chicken) (top - KBBQ Chicken , Spicy popcorn chicken , Chicken Teri) - Japanese Near Me - Sacramento, California

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It has the decor of a typical urban chain restaurant these days with exposed heating/air conditioning ducts and stained concrete floor. The menu is sushi roll heavy but any place without tako or uni isn't trying to be a serious sushi restaurant. The cooked food section is large. The beer list doesn't take advantage of the vibrant local brewing scene. It is a pleasant but not very distinctive place to show off what Sacramento has to offer. read more

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Bento Box is a good sushi and Asian restaurant in midtown Sacramento if you want good food without a 2 hour wait on a Friday night. Staff was very attentive, especially for our party of 8. I ordered a few sushi rolls while my buddies ordered some Bento boxes. Those box portions looked nice and big. The sushi was good, but I wouldn't say it's the best sushi I've ever had. Their prime deal is 50% off sushi rolls, but with the rolls marked at $25-$30 on the menu already, 50% should definitely be a given. Overall, great ambiance, and a good time! Thanks to Bento Box for letting my friends and I make some noise! read more

Bento Box - Happy Birthday fried dessert - Japanese Near Me - Sacramento, California

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We went here for lunch The food and service were great Get the window seat......Great for people watching read more

Bento Box - 12 Pieces Sashimi - Japanese Near Me - Sacramento, California

Food is okay, nothing to rave about. I had a bento box with teriyaki chicken and shrimp. It didn't say on the menu that by selecting shrimp I would be up charged. One bento box and three sushi rolls was over $100 and they auto-added 18% gratuity AFTER someone at our table found plastic in their sushi roll (which they comped). It's a Friday night and the place was half empty. I refuse to return to establishments that add an auto-tip to the bill and then to add insult to injury, add "recommended tip amounts" at the bottom of the receipt. Pay your employees a fair wage and teach them that a tip is to be earned, not demanded. Didn't see the auto-tip disclosed on the menu anywhere. I guess I'll add Bento Box to my list of places to avoid in the future. read more

Bento Box - Bento box with teriyaki chicken and shrimp. - Japanese Near Me - Sacramento, California

The service is HORRIBLE here. There's atleast 1 person who is great but everyone else is rude and impatient. They let you sit at the table for atleast 30min before even bringing water. The food is also pretty good but it's also a hit and miss. The ambience is good too especially being in downtown but it's really sad how bad the service is. Also, don't get something you don't know how it will taste because they will still charge you even if you don't eat it or touch it. They say " you ordered it, so there's nothing I can do about it". We found a great spot down the street called WeDaShii & it's 10/10!!!! read more

I highly recommend you come here! The food was great and for a great price. We were a large group and sometimes felt hard to get the attention of our server. read more

Ambiance: It can sometimes get loud in there but it's a pretty casual place. You could dress up or dress down but it's not a fancy sushi restaurant. Service: The server was nice but my friend and I felt a little rushed at the end to pay for the meal because the server was standing there waiting for us to get out cards out. The server was also a little quiet which is fine but the place was kind of loud so it made it hard to hear. Food: Rolls are about $12-$15. Decently priced for being downtown. The roll that I think is the best and you get a bang for your buck is the Kilimanjaro roll. It's topped with tempura shrimp so it's like two meals in one. And the sauce is really delicious. Overall a decent place for good food. Will be back for the Kilimanjaro roll! read more

Food was amazing Went twice during my Sacramento visit and service was great! Definitely coming back read more

After attending the Sacramento Arts Festival at the Convention Center down the street, we had worked up an appetite and came upon the Bento Box. We almost walked by, having plans to go somewhere else, but the restaurant seemed enticing enough to change our minds. It wasn't busy inside so it seemed like a good time to check them out. I'm always excited to try restaurants in the down town area, because more often than not, the food most likely will be good. The menu featured a variety of popular Japanese dishes, including sushi and their famous Bento Boxes. Joe K. ordered the Chicken Teriyaki Sizzling Plate: mixed with bell peppers and onion, served on a sizzling hot iron plate with rice, plus a Miso soup. I got a Bento Box with fried tofu: (6pc) firm tofu, lightly battered and deep fried, which included salad, vegetables and rice. I also got a peach flavored Soju drink as a relaxing addition to my meal. Everything was as expected! The food was tasty and appeased our appetites! It was a nice ending to a busy, but enjoyable day! read more

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Sushi rolls were so good and service super nice! We went happy hour during the week and it was not busy. read more

Bento Box - 50/50 roll, Nalla , California Roll, Bento #1 - Japanese Near Me - Sacramento, California

DoorDashed bento box super late last night, and it was actually really good. Very safe doordash option. I live in Arden too, and I believe I ordered from the midtown one. And it travels well. read more

We went for a family dinner and were served by the manager/owner. Be careful and make sure you demand a full receipt. He only takes orders on a tablet, and when it's time to pay, he simply comes over and tells you the amount. We asked for a receipt, and he said he would bring it right away, but that we had to pay first. We split the bill among three different cards; we were a family. When he brought the receipt, he only brought the portion that we had split, so we demanded the full receipt for the entire table, and he said, "Oh, it's not possible anymore." We found this very illogical, and he simply ignored us and went to attend to other tables. At that moment, we felt ignored by him, not knowing that he was the manager/owner of the restaurant. The sign at the entrance says 50% off, and I'm sure he didn't apply any discount. The total amount to pay was $580. Keep this in mind when you go to this place. read more

Bento Box - Japanese Near Me - Sacramento, California

Oh boy. Downtown Sacramento eateries are hurting with the pure fact of the loss of their customers due to world pivoting to teleworking due to the pandemic. So it is always a great thing to see restaurants hanging in there. Bento Box is doing just that... hanging in there. I dropped in for weekday lunch a few days ago, the food was delicious. My waitress was great. I enjoyed the spaced out table arrangements and nice calming vibe. It is downtown, so the parking availability is metered street parking and self pay parking lots. I dined in. I ordered the teriyaki beef bento box combo $16.50. It came with white rice, pickled cucumbers, green salad, and fortune cookie. The beef was piled high. It was a lot of beef!! Thin tender slices of grilled teriyaki marinated beef. Mmm! It was delicious! It had a slight deep teriyaki flavor without being drenched in sauce or overly sweet. The green salad had a fantastic homemade dressing. The white rice was fluffy and cooked perfectly. There was a small trickle of customers dining in and picking up orders. They only opened half of the dining room, the half closest to the corner with the large windows which I consider the more scenic side anyway. They only had 2 servers working and took a about 3-4 minutes of waiting to be acknowledged at the host stand. It is understandable considering the current world we live in. Anyway, my waitress was awesome! She was working hard and efficiently. She was buzzing around the place tending to her tables and the front counter getting orders from the kitchen and ringing them up. I was not neglected. They still offer 50% off sushi rolls and weekday lunch bento box specials. #downtownsacramentoweekdaylunch read more

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Came here for chilling meal with my Yelp buddy. Have not been here for over 6 years and place has improved, starting with their wine! I ordered bottle of Kendall Jackson Cabernet and it was awesome! Sushi was fresh and our server was prompt and courteous. He went above and beyond to cater to my gluten intolerance by double checking with the chef to make sure my meal was gluten-free! Ambiance was chill and casual. Good conversations and company. We had a blast read more

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They get you in with the sign of "50% off all rolls" but then they Jack up the prices of the rolls to $30 bucks so really you aren't getting a good deal. Clever marketing strategy, but you don't get a good deal at all. The food itself was pretty good, I had the lunch special bento box and a sushi roll. The bento box came with a good portion of food and the flavor was pretty good. The sushi roll was good, not mind blowing....and for sure not with $30 that they had it listed for ($15 with the "discount"). Overall this place is decent, not great but not bad. There are better sushi spots in Sacramento if you wanted good sushi. read more

This should be a ZERO STAR REVIEW This business told me... they DO NOT CARE about customer service. They accept they receive bad reviews all the time and they are okay with it. The staff is taught to tell customers lies to promote bigger dining bills. Food quality is horrible and as you can see, dry. We ordered kids sesame chicken.... instead my daughter was served chicken Katsu. I asked to speak to a manager and BRIAN who is the manager stated this is "our" sesame chicken. I showed him a picture of what I thought I ordered from their menu and I requested to switch out the meat for the correct kind. He stated he could offer me 5% discount on 11.00 meal instead of making right by their customers and switching the meat for the CORRECT order. Instead, I was insulted with a $0.55 discount offer. I just wanted to feed my child what SHE ORDERED! Instead I felt like I was robbed and had no options but to pay. I use to go here all the time before COVID. These new owners are greedy and the food quality is horrible. If you want to be ripped off, go to bento box in Downtown Sacramento. Also, he decided to give me a 1.00 discount after I told him not to insult me with a 0.55 discount. read more

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Horrible customer service even when literally only a few customers are inside. Slow customer service, not coming back ever. You would sit there and wait just to order, and while they're somewhere in the back on their phone. SMH read more

If I could give zero stars I would. I've been coming here for years and had no problem. Ordered some sushi rolls for pick up and the California roll had a really strong and weird taste. Mind you, I've ordered California rolls from here before and there has been no problem with taste. I went back to the store to see if they can remake it for me and they didn't want to help at all. The manager has horrible costumer service not wanting to help at all. She became defensive and asked why there was three pieces missing. Like ma'am my daughter had one and complained of the taste, so myself and husband tasted one. Like first of all I'm not trying to get anything for free like I'm just trying to get this remade!!! She said since the food left the restaurant there's nothing she can do about it. She wasn't wanting to come to a resolution at all, no "im sorry" or "we will fix this right away". Very rude. I work in the food industry and would never treat a costumer like this. Never spending my money here again. read more

I been here a few times in the middle of the day and middle of the week night. I was never impressed. But I recently came back because a friend wanted us to meet here before heading out to the clubs. When I got there there was already food they order a head of time. I was kind of hesitant because of the experience and food choices from before. I gave in and order the sea steak and my partner order an deep fried roll with cream cheese. Surprised, the sea steak was really fresh. The roll was also delicious. My friends had order a stuff mushroom deep fried and that was also really tasty. The sushi rolls she got was also really good. Overall, I was pretty impress considering the last few time I have visited the sushi rolls weren't as fresh. I suggest going on the weekend's for more freshness with the raw sushi rolls etc. The service was really good. Quick to check on us and to take orders. The food came out fast also. Mix drinks we order were good and not too waterdown. read more

Bento Box Midtown is a decent place for sushi and bento box combo. They have a wide selection of rolls/bento boxes/appetizers that you can choose from. For 2 people, 2 rolls plus another item is a good amount. I got the salad with sashimi and it tasted great. The rolls are affordable and tasted good. Service is fast and tentative. The place is bright and spacious. read more

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Disgusting customer service never again! Guy with the little iPad refuse to sit us down at 2 PM because they closed at three. How ridiculous is that read more

Hungry at 9:15 pm. Just got into town. Hotel recommended Bento Box. Wow! The food was spot on- but the service- EXCEPTIONAL. Greeted by Sergio, who was also our server. Took such pride in his job- Excited to explain his recommendations and interact. It was refreshing to have this service nowadays. We will be back EVERYTIME we visit SAC. Thank you SERGIO! btw- The BENTO boxes live up to the hype (spicy honey chicken-wow!) and it was half-off rolls! read more

Bento Box - Teriyaki and spicy honey chicken bento box, dragon roll and california roll. Oh and Peach sake. - Japanese Near Me - Sacramento, California

Always the best food here, I come at least 3 times a month for a treat. I also bring everyone I know here read more

Bento Box - Fav place - Japanese Near Me - Sacramento, California

Been coming in for years Our server named Erick is always such a pleasure to see. He's kind and Courteous always makes us feel welcome. He also knows his menu and makes positive suggestion to taylor orders for our specific needs. Would and do recommend. read more