This company is amazing. Not only are they super responsive and able to come out on a moment's…read morenotice, but they are all really, really nice people too. And that goes a long way in my book. I have a short term rental in Palm Desert and the other night my guest called me to tell me the A/C wasn't blowing at all. I called Paul Mitchell's Air Care (at 9pm by the way), and I was told they could have a tech there within 20 minutes! And, the after hours additional charge was reasonable as well. When the tech arrived, he was able to fix the issue immediately. From Bree in the office to all the techs, everyone here is top notch. I wouldn't even consider going anywhere else. They're the best!!

I have been a customer for five years. They offer outstanding customer service and operations,…read morereasonable prices, and a very personable staff!

I called Priority One air conditioning after hours on Friday May 22nd 2026 as our central air…read moreconditioner just stopped working. I would have been happy to hear back from Priority One on Sat May 23rd that they could come out Tuesday May 26th but instead was told they could send a tech out on Say May 23rd, This is what customer service is all about...Tech Greg Cardwell showed up to the house after 2pm on Sat May 23rd...he was very professional and explained in detail what needed to be replaced.... AMAZING CUSTOMER SERVICE!!!!

Devin just installed new Capacitor and Surge Protector in my A/C. Very professional,…read moreknowledgeable and friendly. He explained why Capacitor needed replacement and value in installing the Surge Protector. Staff at Priority One offers excellent customer service and aim to please!! Thanks Priority One!!

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

Of course our A/C unit went down during the hottest week of the season - Ugh!…read moreCalled around and had 8 quotes. While next Next Level was not the cheapest option (by a minimal difference)- their service and labor warranty was stellar and far exceeded the "peace of mind" in quality of work and equipment offered in comparison to anyone else. With a financial expense this big, this was very important to us...So we opted to go with them and so glad we did! The A/C installers: Ezekiel, Aaron, and John, were incredibly professional, efficient, and knowledgeable. They worked so well as a team... What impressed me is how clean and cautious they were about any dust or debris while working. Everything was covered and protected prior to starting. At completion, they vacuumed and everything was left impeccable, as if nothing ever happened. The unit is quiet and oh so beautiful!!! Thank YOU Next Level for standing behind your workmanship and offering an incredible warranty. Great prices! Outstanding warranty! Outstanding A/C installation Team! - Allie

We are very satisfied with the entire experience with Next Level ! Their name says it all ! We…read moreneeded a new AC system and the entire process went seamlessly. They really care about their customers and go out of their way to accommodate them. The service department is top notch. We got a great value as well.

Outstanding service and very competitive pricing! The owner is very hands-on, thoroughly explained…read moremy options, the pros and cons of each, at length, which was much appreciated. He fixed a botched repair done by another HVAC company, and he worked 2-3 hours to you get it just right. Would and have used again!

I want to thank Brian for being an incredibly honorable man in his business. I love to work with…read moresmaller family businesses because they are more personable and honest. That is absolutely true with this company. I have an older unit and I am so grateful it is functioning good still and Brian let me know what should be replaced but only because there was a possibility it could quit working. The price for his work was very fair especially because of the excellent service I received. I know when I am ready to upgrade my A/C, I will absolutely be calling Absolute air!!! Thanks again Brian!!

First Choice has installed new air conditioning on both of my two rental units. They are always on…read moretime. Their technicians are very professional and friendly. The owner has come out twice to make sure the project will b e complete smoothly. Prior to purchasing a new A/C unit from First Choice, we had tenants come out and the A/C failed. First Choice sent out a technician that afternoon and figured out a work around until we could get the new unit installed. We nothing but good things to say about this company.

First Choice installed a new Amana HVAC system in 2018. We have had their annual service plan since…read morepurchase. Techs come out in spring (AC) and fall (heat) and service the system. Every visit has been professional and technicians arrive as scheduled or call to announce ETA. Company has been outstanding regarding service and communication.

Very responsive. They gave us the best price for replacing compressor. Didn't try to upsell to a…read morenew system. Explained things other techs hadn't. Would use again.

I'm so glad I found Harmony Heating & Cooling - they were awesome! Steve was very responsive,…read moreexplained the whole process well, and followed through on everything. They gave me the best price out of the four companies I've contacted and didn't try to upsell. By far the best service/experience I had since we moved to the desert eight years ago. I'll be using them for all my AC/Heating-related needs again. Highly recommend! Thank you, Steve!

Our installers Jesus & Jose' are a GOOD team. They were on-time in the morning, fulfilled two…read moresmall requests that we had during the day of installation, and completed our new AC system install with professionalism and a smile. What more could you ask for? Great work. Highly recommended.

I had Josue Moreno from Timo's at my home yesterday. He went into detail with photos to show why…read moremy AC hasn't been working for 3 days. We are seniors and we needed help. The cost of repair or a new unit made my decision easy to make. They offered to bring us a portable AC to keep us cool for the next 2 days. Monday, I'll have a new unit installed with a 10 year guarantee. Both men were professional and easy to work with. Darryl Duran Shadow Hills Indio