Stupid disgusting doctors and stuff. I asked send me bill for my dog that passed away . After spending more than 30000$ they were harassing me for 182$ , like I will run and don't pay . None of dogs came alive . And receptionist are so stupid . They send me 1000 emails with invoices of all our dogs that passed away under their supervision. So when I say on my video reviews that none of my dogs came alive I have a proof now. How many unnecessary procedures they sell you . Worst than car sales . And dogs pass away anyway . Forest hills doctors and Manhattan lying , unprofessional and they don't know what they doing and performing on your pet read more

I can't recommend this vet enough. We went for after hours emergency care for our dog that was vomiting. We called in advance and we're told the wait would be 3-4hrs. Instead we were put in a room right away and seen almost immediately. The staff was very nice and thoughtful. They offered water and were available for questions. The assistant took a great history then took our dog for vitals. The vet (Francesca DeMasi DiFroscia) was awesome and very helpful with practical advice. They didn't go over the top on diagnostics but took a very practical approach (I'm a physician so knew enough to be able to tell if they would be trying to rack up a bill in some way). We were out in an hour and our dog is doing great. The staff was kind and understanding and explained everything that was happening. Would absolutely go there again if I had to for after hours care. read more

don't bring your pet there 0 board certified surgeons / 0 internal medicine doctors / 0 ophthalmologist 1 they take your pet from you and brings them downstairs (who know what they really do to your pet or if they did something to your pet without you knowledge) 2 doctors are rude and don't come to speak to you in person until check out 3 extremely expensive /hidden or hiked up charges 4 usually short staff or doesn't have appropriate staff for treatments 5 front desk stuff is inattentive and will sell your card information other options Veterinary Emergency Group ((they let you stay overnight if your pet needs to stay )) VERG Animal Medical centers All 24 hours Bond vet is good to read more

BluePearl - Midtown is not transparent in its pricing and, in my view, this comes from the top--it is a deliberate scam, not just an intake clerk having a forgetful moment. You check your pet in, and then, once you're on the hook for the bill, you're told the cost. My total bill came to $36,450. Overnight stays are $10,000, and certain tests, such as MRI's, are extra. The vets and vet techs are great, and the facility is immaculate. If your pet needs emergency care, I urge you to go to Animal Medical Center in Manhattan; the overnight cost is $7,000, and it is a research hospital, which BluePearl claims to be but is not. Many vets will tell you to go to BluePearl, and I believe this is because they may be receiving referral fees (aka kickbacks) from BluePearl. A friend in Chicago had the same experience with BluePearl there that I had with my dog in NYC. If you've already had a bad experience with BluePearl, contact the Better Business Bureau and, in New York, Letitia James, the State Attorney General. Her office deals with consumer complaints, among many other issues. Be prepared for a fight--BluePearl doesn't play nice. read more

Jf I could give them less, I would! Avoid them at all costs. Overpriced nasty and outright bad. If you love your pets, stay away!

I'm shocked to see the three star rating because I had nothing but a positive experience here! Of course, it was a long wait but that is to be expected for an emergency vet. They kept me updated on everything, asked if I needed anything and were more than patient when I asked a million questions. Definitely the most positive experience I've ever had at an emergency vet! read more

The compassion and care I received at Blue Pearl during my cat's last days was amazing. Dr. Farrelly, in particular, was so kind. He explained all of my options and allowed me space to come to my own decision. He ultimately supported that decision without judgement and made me feel that I had made the right choice for my pet. The rest of the staff, from check-in to check-out, were also sympathetic. It seems that there is a great deal of emotional training at this facility. Pets are family, and when they are sick or near death, it's very traumatic for their owners. I felt like this facility understands the emotional toll and handles the interactions with grace and sympathy. It was truly appreciated by me and my family. I did not choose any treatments, other than palliative care, but I would not hesitate to come back here if I needed care for my future pets. As a side note, my interaction with the Animal Medical Center was horrid and quite opposite to this experience. read more

My review is 98% for Dr Lee. My dog was rushed to the ICU Wednesday in severe heart failure. Dr Lee was the critical care vet who was on my dog's case. She not only saved my dog's life, but she was the perfect balance between empathetic and realistic. She presented every piece of information along the way, even if it was grim at one point, but also had a warm sense about her, not just to my pup, but to me. The communication was excellent and I felt like no matter which way the situation went, my dog was in the best care. I am very impressed with Dr Lee. When you are paying so much as a dog owner for your dog's care, you expect the front desk to be at least polite. The encounters I had with several front desk staff this week were not ideal. I was not acknowledged when I walked in each time (even if no other people were waiting) until I asked for help. Additionally, several of the front desk members had an attitude when I asked a question ask if I was in the wrong for even being there. The reason I give Blue Pearl 5 stars is because the part that really matters- the doctors and the nurses- are top notch. The other part is just very annoying. read more

Absolutely awful place!!!!! Do not ever go here!!! My dog was choking and we rushed her There as she was dying in our arms and they turned us away!!!!!!!!!!!! My 13 month old baby girl died in our arms!!! You are A 24/hour emergency vet and my dog died because of them!!! read more

They are the best for emergency veterinary care. They were so empathetic and caring during our cat Bo's end of life care. More recently they again took wonderful care of our new puppy Ruthie when she had unexplained lethargy. Special shout out to Dr. Gibeon who was so helpful in both cases. Dealing with a sick pet is harrowing but at Blue Pearl at least you know you're getting the best care possible. read more

BluePearl - Bo (9/1/2005-8/24/2020) - Veterinarians Near Me - New York, New York

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Worst animal hospital I've been to. I came here initially because I was referred by my local veterinarian, Riverdale Veterinary Group, to find an oncologist to treat my dogs Mast Cell Tumors (one on muzzle and one in his ear). With having the proper tests ran and then asking questions, to THINK I'll be informed beforehand, the veterinarian couldn't even provide me with accurate information. Only had given me possibilities and never reassured or tried to help guide me towards a possible solution. To Dr. Farrelly: Thank you for providing me with the worst service a veterinarian can give. Thank you for giving me uncertainty towards my dogs diagnosis and when I've asked questions, all you could provide me with was a "shrug" or "hmmm." Very professional *inserts sarcasm* Thank you for giving me an overwhelming feeling as if you've only wanted to take my money. You did a tremendous job! Thank you for telling me to chop off my dogs ear and not provide me with other solutions, again trying to take most of my money. Without doing my research and finding an animal hospital who actual provides information and cares (Cornell University Veterinary Specialists), I would've listed to you and possibly would have pulled through with it. People- do your RESEARCH! Don't let them con you into thinking they are your only option. A second or even third opinion counts! Be SMART! read more

There are two types of veterinary practices. The first is where the animals and their owners will being as put first. The second: it's all about the money. Blue Pearl falls squarely in the second category. My recommendation is that you avoid them at all costs. I went to blue pearl today because of my cat. She was not holding down food, had not eaten in 24 hours, was vomiting and needed some hydration at a minimum and some root cause analysis in the best case. For Blue pearl, make no question about it, it's all about collecting their coins. The animals are a secondary concern and the owners well-being is tertiary at best. when I got there I was informed that there would be a three hour wait and I was shunted off into a examination room where I assumed the veterinarian would be examining my cat. However when the time came, my cat was whisked off to a separate location where the doctor examined her outside of my presence. A doctor then came back and announced zero findings... Surprise surprise. I demanded that my cat at least be hydrated. The doctor then began to talk about the bill. I asked the doctor if she had read the notes that were faxed over from New york cat hospital, The excellent practice that normally treats my cat. She said "I noticed an attachment". Translation: "I saw the attachment and I'm too damn lazy to read it. Now let's continue talking about your payment." they made me sign something agreeing to the payment before they would administer fluids to my cat. Once I paid, the bot who collected my money call down to the floor saying that my cat was ready for discharge. At this place "ready for discharge" means that the owner has paid. it has nothing to do with medical readiness. It's all about whether you paid. meanwhile, since I did not observe them administering fluids to my cat or administering anti-nausea medicine, I have no idea whether it was done or not. Even when I take my car to the mechanic, I have the opportunity to see some proof that the services have been rendered. Not so much for this place. To top it all off the vet tech that handled my cat was covered in dog hair, her clothes were filthy and disgusting. I did not want her touching my cat's carrier let alone my cat. I could not wait to get out of there this is the most disgusting veterinary ER experience I've ever had. I would never bring an animal here. avoid this place at all costs read more

this place also killed my dog. After I spent $20,000 there was no follow up. His blood clotting issue was helped by the initial medication but the medication caused pancreatitis, diabetes, and heart issues that killed him within a month. read more

I took my cat here when he was having trouble breathing and they diagnosed him with cancer and advised that I should choose to put him to sleep. The aftermath is the reason for my review. First of all, the vet, Megan Davis, communicated this to me from 1 floor below over the phone on a very slow night. I would have appreciated her walking up the stairs to tell me in person that my cat had cancer and had to be euthanized. After my cat was euthanized, a technician came in to take his body away. The careless way she held his lifeless body in front of us, while she talked and even laughed (while my mother and I were sobbing), was absolutely disgusting and unprofessional. She paid his body no attention and just let him flop around in a disturbing way. Her bedside manor was completely inappropriate, and her handling of my cat's body will haunt me. They give you the option of "communal cremation" or, for a few extra hundred dollars, "private cremation," where you actually get your pet's ashes back, and this also comes with a "complimentary paw print." I opted for the private cremation. And the paw print I got back looks like a 4 year old's art class project. When I complained, they gaslit me. The supervisor said she'd "seen much worse" and that my cat's print "was actually one of the better ones" she'd seen. She told me the nurses do the paw prints on-site right after euthanasia, and "every nurse has their own artistic style" when it comes to making the paw prints. I suspect the tech who so ghoulishly handled my cat's body is the one whose "artistic style" was employed when preparing my cat's final paw print. They refused to refund me. While the staff was generally appropriately sensitive throughout this difficult process, the ensuing service and final product are extremely disappointing, upsetting, and completely unacceptable. I would not recommend this business to any cat parent after my experience. read more

Thank you blue pearl! They are absolutely wonderful. Everyone is super calm, helpful, and they are on time- and saved us for several last minute appointments, and recommended us elsewhere if they were full. Everyone is so kind- thank you Dr Steffans for your kindness expertise and attention!!! Can't recommend them enough!!! read more

We rushed our cat to this vet on a Sunday at 6am because our regular vet wasn't open and the kitty was in a lot of pain and having trouble with blood in urine. Oh, and it's the middle of the pandemic. Non-essential NYC is shut down. The BluePearl team were amazing. They communicated clearly and well, followed a strict safety protocol. There was a tented area outside the office where I could wait after they took the cat. The vet was friendly and helpful, answered all my questions, and didn't push any expensive tests on us. The medication helped our cat within an hour, and they were prompt and helpful the next day when I asked for a receipt and records to be sent. We had a great experience, and were so grateful there was help that kept us and our kitty safe during this difficult time. Thank you! read more

My first experience with Blue Pearl was at their Forest Hills location in 2015 and unfortunately, that was more or less in line with the negative reviews I have seen here regarding high cost and focus upon securing payment ahead of showing any empathy toward the human or compassion for the suffering pet. It was my cat's regular veterinarian's opinion that some errors had been made in his ER care that allowed a worsening of his condition, but that I cannot speak to and did not press any further investigation; I was just grateful his regular vet was able to help once I had removed the cat from Blue Pearl Forest Hills' ER. This review, however, is about two days ago at Blue Pearl Midtown, where his regular vet (of the past two years following the retirement of the one mentioned above) referred him after multiple visits in a week for vomiting, refusal to eat or drink, and obvious physical discomfort. His regular vet suspected pancreatitis. Given that a week had gone by and my cat is closing in on the ripe old age of 16, obviously I was very concerned. Blue Pearl Midtown was able to schedule an appointment for him with Internal Medicine the very next morning and the staff member waited on the phone with me while I emailed the referral and all of my cat's pertinent reports prepared by his regular vet, to confirm their receipt. She reviewed all of their Covid-related protocols and prepared me for what to expect at the time of the appointment. I will point out here that following my experience at Blue Pearl Forest Hills, I got pet insurance, and was going into this new episode prepared for the high price of care. A staff member collected the cat in his carrier from me at the door and altogether, I spent 3.5 hours of a windy 40-degree day wandering around in the cold. During that time, I received regular phone calls from either the veterinarian (Dr. Ferreri) or nurse (Rose) advising me of the course they were taking and approximately how long it would be before I got another update. The office emailed a detailed estimate before each of the two procedures undertaken (ultrasound and lab work) and I was able to give my consent over the phone. Both Dr. Ferreri and Rose were kind and took the time to explain to me everything that was happening as well as how my cat was handling it (he is a sweet and docile cat who is terrified of vet visits). In the end, Dr. Ferreri recommended outpatient treatment and we were sent home with a regimen of medications that are the same ones his regular vet had prescribed. Dr. Ferreri informed me she would be out of the office in the subsequent week and that her colleague, Dr. Hurley, would be taking over the case in the meantime. Dr. Ferreri is a very good listener. She asked me to recount everything that had happened with my cat's vet visits in the preceding week and listened patiently while I described his symptoms and behaviors and how I had interpreted those as signs of an escalating problem. I may not know veterinary medicine but I know this cat and whether or not she valued my observations, I can't know. I do know, though, that she heard me out completely, asked pointed follow-up questions, and never made me feel as if I had asked a stupid question. In all, we spoke over the phone three times that afternoon. Shout out to Nurse Rose, who called me just after my cat's drop-off to report she had comforted my scared elderly kitty by holding him and letting him hide his face under her arm. She said they had given him a mani-pedi and that he was "holding on very tightly". I believed she and her staff were doing all they could to soothe him. I will own up to being a bit short with the staff member who called me to inform me that payment was not accepted via (physical) credit card on site and that they would email a link through which I could pay the invoice. She quoted me an incorrect amount (for the second procedure, leaving off the initial ultrasound invoice entirely) and seemed to expect I was going to access the email link on my phone, dig out my wallet, and manually enter my credit card information while standing, freezing, on the sidewalk, near hour 4 of waiting, with shaking hands slathered in sanitizer. That would be where me being short comes in. I said I would take care of the invoice as soon as I arrived home (which I did) and she agreed to send the cat out to me. I requested via email an updated copy of the invoice showing the payment complete. As of now I have received no acknowledgment or response on that. The day after our visit to Blue Pearl Midtown, Dr. Hurley called to review lab results that had come in. She informed me there would be one further set of lab results, but that she would only call back if something unusual or worrisome appeared in those. By the evening of the day after our appointment, I was getting very concerned that I was perceiving no improvement in my cat's condition and his level of pain (concludes in photo) read more

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I used to take my late dog to Blue Pearl Downtown for his heart failures. The doctors and staff were attentive and kind to him when he died there. As I wanted the same level of professionalism and kindness for my current dog, I took him to Blue Pearl Midtown for his heart echogram. Instead of professionalism and kindness, I got rudeness and condescension. Cardiologist Singletary Dr. Singletary began her overpriced and underperforming services with her tardiness. Before the appointment, Blue Pearl sent a list of questions regarding my dog's symptoms and prior medical history. I had replied well in advance with a detailed description of symptoms and medical treatment history. She had read none of it. She came in late with no prior knowledge of my dog's condition. When I asked her questions, she kept talking over me, not letting me ask questions. When she first talked over me, I asked her to let me finish. She continued talking over me. Finally, I said, "Doctor, stop talking over me. I can't even hear you when you talk over me." Dr. Singletary didn't even apologize for her rudeness when I called her baselessness out. When I asked how different medications work, she said, "I don't have time to explain each medication now. I have another appointment in a few minutes." Instead of explaining how medications help with a heart disease, Dr. Singletary sent her technician with printouts of generic descriptions of each medication. I don't need to pay $275 specialist consultation fee for online printouts. I can just look them up online for free. Dr. Singletary made me wait another 30 minutes because she jumped to see another patient in the middle of the consultation with me. I have never been treated so condescending and dismissive, while paying $1,821.20 for less than 30-minute service. I wonder how much my race played a role in Dr. Singletary's disrespectful manner. It disgusts me that I paid $1,821.20 for her white privilege. Administrative services Before the consultation, no one told me estimates of the treatment. When I asked the technician how much the echogram would cost, she answered "around $600." They charged $723.75, about 60% more than other hospitals in the city. Even when the cashier told me the bill was $1,821.20, he didn't bother to give me details of the bill. I had to ask for a breakdown of $1,821.20. read more

This place is a disaster and costs a fortune. my dog was admitted at 9pm for diarrhea and refusing to eat, on and off for two weeks. My regular vet was not able to resolve this issue. She was admitted to the emergency service. bloods were drawn, ex rays were taken, IV fluids were given an abdominal ultrasound was performed. Less than 24 hours later with no diagnosis and $3,500 later, my dog was discharged. They also charge three times the markup on prescription and OTC drugs. read more

We had a horrible experience at BluePearl on west 55th Street. Our 6 month old puppy was in terrible pain when she urinated and we called BluePearl They told us there was a two hour wait and we accepted that. There was minimal communication and after 3 hours when ia sked for an update they told me it was now a 3 hour wait. I reminded them that we came when it was 2 hours and they had no response. At 3.5 hours, they still had noting to say and at 4 hours we saw a vet casually talking to another pet owner and take her time to go downstairs with no sense of urgency. I again inquired about timing and got no response other than they were seeing other animals. If you want to wait an have a bad experience where they don't care about your pet, then go to BluePearl. The Mars family should be embarrased over how their subsidiary treated us. read more

Had to take my 6 month old golden retriever puppy here after he swallowed another dogs toy. They were so kind and very efficient! We were in and out within an hour and a half. The vet that called was incredibly nice and made me feel very at ease! Would definitely go back if god forbid we had another emergency! Side note: A ton of people on here are complaining about the cost. First of all, if you have a pet, get pet insurance. It's not that hard, and makes visits like this much more feasible! Second, in order to have a business that is open 24/7 it comes at a cost. If your situation can be taken care of through your regular vet, go there. However if it can't, then you need to expect to pay a little bit more money. If you're blaming them for your $5,000 bill, blame yourself for not having insurance. Don't blame the business for providing you the service you needed to take care of your pet! read more

I have to say this place probably saved my puppies life. When I arrived they said it would be a 4 hour wait. I persisted that my veterinarian said it was imminent that I check my dog in. On my intake forms, I wrote "Liver and kidney failure." it feels weird to say that, but it was true. I was seen in less than an hour. I'm surprised to hear that they would refuse dogs who are choking, I'm very sad to hear that. I would think trained nurses could assist, if needed. The doctors I interacted with were amazing, and I don't say that lightly. They were very thorough trying to eliminate possible causes. My dog is only 6 months old so to be suffering from liver and kidney failure was very strange. I agree that there is a shortage of emergency care in NYC and perhaps beyond. I am just grateful I got him there on time! read more

Yesterday, I took in my cat for the third time for a check-up (she has extensive allergies which have required various medications, with these having to be adjusted over time). Every time I've gone in, the doctors and staff were v professional: I was seen on time, even earlier if I arrived early; they took their time examining my cat and answering my questions; and all my follow-up concerns were always addressed promptly. Yes, it can be pricey, but the expertise is worth it. read more

I wanted to take a moment and thank the wonderful and compassionate staff at Blue Pearl Veterinary in Midtown. I've been a complete hot mess since this weekend, when I had to bring my geriatric cat to the ER for what was to be her last few days on this side of the Rainbow Bridge. My Cassie was with me through all the good and bad in most of my adult life for 15 years. I would've waited to visit my regular home neighborhood vet but a pet parent has that "feeling" and I brought her here. I am a pet caretaker by trade, and we've had a few emergencies with some pets and had nothing but great things to say about the professionalism and outstanding service from the staff at Blue Pearl. So when I had an emergency, I knew I would bring either one of my cats due to how I saw them treat our pets in our network. Dr. Nelson was the critical care vet who was in charge of my cat's care in her last few days. She was very compassionate, understanding and realistic. I had a 15 year old terminally ill cat who had a host of health issues, and we came to the conclusion that any treatments were putting a band-aid on a bullet wound. She gave us time to say goodbye in my cat's final moments, which is something I will seriously cherish for always. I've been a complete mess ever since, as I mentioned earlier, but I know I did the right and compassionate thing for my beloved cat. But what truly helped was how the staff at Blue Pearl was so understanding and empathetic. I mean, these people are truly angels on earth, to have to provide final days care for animals who are suffering. Cassie may not be with us anymore, but I do know that caring and sympathetic people work at Blue Pearl. I would highly recommend them in any kind of emergency or specialty care for your pets. They are pricey but I know my regular vet would have given a referral for care they couldn't give or didn't have faculties to. Again, thank you so much for your help and compassion, Blue Pearl. You need both qualities when you work in an industry helping companion pets, whether it's walking, providing TLC or making them as comfortable as possible in their last days. It gave my husband and I great comfort that Cassie's final moments were spent in loving care with them before we held her as she crossed the Rainbow Bridge. read more

If your pet is suffering from a life-threatening illness, if the doctors at BLUE PEARL cannot stabilize him/her, no one else can. This is the place to trust. Blue Pearl is the Hospital of Hope. read more

I had an unfortunate miscommunication with the finance dept at a time when tensions were high about my dog who has a rare cancer but things have improved.Blue pearl established a contact for me in their office and Rosemary the radiologist has been very helpful on the phone so communication has definitely improved .Prognosis for my dog is not great with or without treatments but I feel more confident that everyone is helping . read more

I took my cat here for eye surgery because our regular vet referred us. This was about 3 years ago. Basically, his lower eyelid was starting to turn inward, irritating his eyes, causing eye infections and could possibly scratch his cornea. BP is pretty much the only game in town: they employ all but 1 of the cat ophthalmologist surgeons in the 5 boroughs. First there was a consult which just confirmed what our vet had already diagnosed. $250. Their estimate for the surgery was about $1700, +/-$300 for "miscellaneous." The surgery is to remove small slit of skin beneath the eye to pull the lid out and downward. Day of surgery, said had to bring him by 7:30am. Did that. Then sat in reception with cat for over 30 minutes before a vet tech could be bothered to come and take my cat. Meanwhile I saw employees entering building and wandering around. My dad picked him up from surgery with written post op care instructions. They said he was fine, and not to worry about the tape that might still be on his leg, it was for administering anesthesia. I tried to take it off, but it was too tight, and then I noticed a short tube was still wrapped in it. The vet office called me the next day to see how he was doing. I asked about the tube. They had no idea and had to call me back. Turns out they LEFT AN IV IN MY CAT WHEN THEY SENT HIM HOME. They said to bring him back immediately to have it removed. I was at work under a tight deadline and asked how serious this was and they said it had yo be done that day because of the danger of the tape cutting off the circulation in his foot. So I had to blow off my boss, and her boss, and went home and then took my cat to our regular vet where one of the nurses kindly removed the IV for free. (They are also much closer than BP.) When I first complained about this to BP the practice manager called and apologized. Eventually, they refunded $300 from the cost of the surgery. That's good, but I wouldn't trust my pets there again. Now, why am I waiting this in 2019? My cat is getting eye infections. A new vet examined him and said the surgery hadn't been very good and would need to be done AGAIN. Call me crazy, but I think surgery should last longer than 3 years. My cat is getting on in years, and I'm hesitant to put him through this again. Sigh. read more

I am so thankful for the team at Blue Pearl. My dog had an emergency due to a freak accident during a routine vet procedure that resulted in me having to transfer him to this clinic for help. COVID meant that I couldn't go in with him which was so hard but the team was communicative and even sent pictures throughout his 2 night stay. Everyone I spoke with was kind, patient and compassionate. I could tell even over the phone that they really cared about my dog. I felt completely confident that they were doing their best for him. Long story short, my doggo is now home and healing and While I hope he never ever needs emergency care again... I wouldn't hesitate for a second to take him back to this team. read more

BluePearl - Email from the vet while my dog was receiving emergency care. - Veterinarians Near Me - New York, New York

Blue Pearl has been a great resource for our pup, who has gotten into things she shouldn't a couple of times, especially after her regular vet's office hours. The staff and docs all demonstrate the highest level of professionalism, care, and compassion. Treatments aren't cheap, as one might expect for emergency care, but they do make every effort to help your furry family members. read more

I called to make an appointment for my dog for surgery and the receptionist had no clue what she was doing and ended up putting me on hold..... if you can't do a simple thing like take an appointment , how do you trust these people with your pet? It's a shame because I had such a great experience with blue pearl in Paramus. read more

When my cat first got cancer last summer, I came to see Dr. Farrelly. He was skillful and compassionate, and gave me all the information I needed to make a decision. I opted for a round of radiation (surgery was not an option), and though Dr. Farrelly warned me it wouldn't necessarily guarantee any amount of additional time for her, it wound up giving me almost another full year. During that time, he always answered my questions and gave me his sage advice. I'm writing this because, when I was looking for recommendations in a tough time, the reviews were all over the place. For those who encounter this one, I want you to know that my experience was incredibly positive. My cat has passed away now, but I don't doubt that Dr. Farrelly and the staff did everything they could, and that gave me a lot of peace. Admittedly, BluePearl is on the expensive side, but I also feel that it's very much worth the money for the quality of treatment. read more

My first emergency visit and it went perfectly smoothly! Front desk ladies welcomed with warmth and concern, reviewed my concerns and immediately took my cat to be seen while I filled out paperwork and gave me a room. Doctor was extremely thorough and kind/patient to listen to my concerns and questions. Overall very safe/comforting/sterile environment for stressful situations! 10/10. I trust my cat with them. read more

They are everything (imho)! The saved my dogs life! We appreciate them so much. The entire staff there (including front of house), is caring, understating, empathetic, and wonderful. I want to hug every single one of them. Dr. Marc Greenberg and Dr. Sara Lefman are AMAZING! I could not have asked for more diligent, competent, talented, caring, and wonderful surgeons, and Dr. Heft has been super as well. Again, without the entire team, my boy would not have made it and continued to live a happy, great, and healthy, life. THANK YOU EVERYONE at BluePearl Midtown. We will never be able to thank you enough. P.S. Jaime Lopez in finance is the bees' knees! Thanks, you for being fantastic, Jaime! read more

I brought my labradoodle here to be taken care of if. He is a ten year old therapy dog and I was told he hAd hermangiocarcinoma, cancer in his blood veins. They took X-rays and an MRI which confirmed it. We met with the veterinary surgeon who would be taking out his spleen which had ruptured Nd contained the growth. Waited in a room and talked after the procedure. Our boy was sedated and had heart arytmias. He was put on a pain medication, heart pill and antibiotic. Saw him the next day and he was out of it. Wandered around and had a monitoring jacket in him. Felt so sorry. We left him 2 more nights to recover and brought him home. Still on meds for a week but he greatly improved. Took him back to have stitches removed. . Everyone from reception to staff to vets to surgeon was so understanding and accommodating, I can't thank them enough I know the prognosis is bad but they did everything that could be done to make him well and comfortable. read more

My cat fell 4 stories from my apartment. We rushed her to a GP vet who referred us to Bluepearl. They rushed her downstairs and did a quick consultation to create an estimate. The doctors and techs were all really nice and knowledgeable. They allowed us to visit our cat before x rays were done and were transparent about how long they would take, and whether or not we wanted to go home and they would give us a call. I was in hysterics and crying the whole time but everyone seemed so compassionate and gave us a lot of updates. The cost IS expensive. But in my case worth it. Knowing that the doctors had a chance to examine her external and internal body as well as keeping an eye on any problems that may arise after (internal bleeding, lugs bruising, etc) gave me a lot of peace of mind. At the end of my cats visit they wrote up a very comprehensive report with all of the test results and further instructions for home care. I also got a $250 refund which made me feel as if they only performed what was absolutely necessary. read more

BluePearl - Veterinarians Near Me - New York, New York

Absolutely atrocious. Made me stand in the freezing 20 degree weather for hours and held my dog hostage until I paid an obscene $600 bill for nothing read more

Wow this place blew my mind away. I brought my dog here for an ear infection. I filled some paper work (took me about 10 minutes). Then I was taken to a waiting/exam room with my dog. The wait was a bit long (30 minutes). But the time I waited was worth it. The doctor was very nice, she explained everything very thoroughly and explained the costs of each medication, etc. She took my dog downstairs for even further examination (used a microscope to see what bacteria it was). I was very impressed. The place was very clean and the staff was nice. It is a bit on the expensive side but if you want your dog to get a good treatment, it's worth it in the long run! Definitely recommend and will definitely come back. read more

BluePearl - Veterinarians Near Me - New York, New York

I came in on a Sunday night at 9 PM with my puppy who was vomiting, had diarrhea all day, and hadn't eaten anything for 24 hours. We were put into a waiting room as soon as we arrived. At 10:40 PM, it was time to leave. Not enough vets on staff at this time to treat sick animals. If you're going to charge $185 for the base visit alone, you should at least make it a point to see emergency patients within a certain time frame. read more

I rushed my puppy here in the middle of the night when she had breathing problems. From the moment they hospitalized my pup to the moment she was discharged, the staff always kept me informed, the doctor always called at least once a day with updates (usually twice), they were transparent about costs, and the nursing staff - THE NURSING STAFF - they are the life of this place. Meredith is lovely, you can tell she actually cares deeply about each case she's treating, Kim always remembered my name, and the tech who did our intake was so comforting the night I came in. While Blue Pearl is expensive, it's because they provide a service that is expensive to run and they do it well. Thank you so much Dr. Manning and Dr. Pacifico, you saved our baby girl. read more

Bottom line: BluePearl gave our lil pup excellent care in a very stressful situation when she broke her elbow. Her doctor and nurses/assistants were great, top notch. We did feel the front office staff did not come across as caring, empathetic, or positive in attitude however in our dealings there. But for excellent care and results, we are glad BluePearl was there when we needed them. The Deets: When we got our new little French bulldog puppy, we were so happy and excited. However just a mere few days after she comes into our lives, she had an accident resulting in a pretty bad elbow fracture. Our regular vet office (who we love) said they have a referral setup with BluePearl for these type of trauma situations and had already gotten everything set up for her to be taken in there for orthopedic surgery. The process was practically seamless and they took us in when we arrived in around an hour. The nurses, assistants, and Dr. Greenberg (her surgeon) all came in to evaluate our pup within a very reasonable amount of time and gave us all the information needed for them to proceed to help our little girl out. She would need a plate and pin for this type of fracture but she would be cast free and would heal quickly...we were very thankful for Dr. Greenberg's straight forward but caring delivery of the information so we knew our situation and options, very professional. The financial estimate the business staff gave was fairly accurate, and yes I did have to pay up front for an amount between the lowest/highest estimated price before service could be provided. Our pup was taken in within an hour and then within 4 hours we got the word from her doctor that she did amazing well with surgery and she was recovering nicely. The nursing staff for her overnight stay were so wonderful and very helpful upon her discharge. Dr. Greenberg himself also would call personally the first few days to check on his little patient's progress, we liked that very much. This experience would be a true 5 star experience but there were some staff at the front desk that were not as empathetic or sympathetic when going through the business process of it. I realize this side of it is the business side but the people skills did not come through as one would hope when dealing with this type of situation. Being in healthcare myself, I realize compassion/positive attitude goes a long way. In this one area, we did feel let down but however in our pup's care, treatment, and results is where BluePearl did shine. I am glad Dr. Greenberg, the nurses and assistant staff were there for us where we needed them...it is greatly appreciated! read more