I have had all of our family vehicles serviced at Chapman Auto, and they have always done excellent work. The diagnostics are thorough, and the prices are reasonable. Chapman isn't the cheapest, but you get what you pay for. If you care more about the quality of service, spend the extra money and get the job done right. read more

I'm so glad that i looked up this place. live around the area and was interested when i saw all the good reviews that they had. My headlights were out for weeks and i was reluctant to go into a repair shop before I did my research coz I didn't want to be overcharged. I got in and Kennyard at the front desk was very helpful and informative. I like that he explains and is genuinely interested in you knowing your options. They also have wifi so you won't be bored while you wait and not to mention a coffee station. Definitely coming back!! read more

Bobby Grich - Coffee stand - Auto Repair Near Me - Orange, California

Great honest mechanics. I was informed all the way through, affordable diagnostic with knowledge to have my Mercedes fixed and working back to normal. Definitely recommend Chapman auto for your auto needs. Great bunch of nice guys. read more

Jesse got me right in for a tire repair & took care of me with no wait. Super friendly and warm environment.

Returning and Happy customer! I'm as loyal as they come. When I find a business that offers great customer service and quality work, I stick with them! I've had the same mechanic for the past 22 years, I was devastated to find he became ill and was forced to close his business. Over the many years, I traveled from OC over 30 miles for service - because I was loyal and he was worth every mile, plus more. After researching local shops in the Orange County area, I came across Chapman Auto. I am a stickler for reviews and that was my first stop. I always read reviews and outweigh each one before I decide, and I'm happy I made a great choice. In January 2023, I initially took my Lexus RX 300 in for inspection and service. It didn't go as expected the first time because my car was still experiencing the same issue. Shortly after my visit, I received a text message from the owner John to follow up on how my visit was, which I thought was a very personal touch. I explained the situation, and he immediately asked me to bring it back in and made things better. I took my Lexus back the following day and was helped by Alan at the service desk. Alan was friendly, he took the time to listen and understand and kept in communication throughout the time my car was at the shop. After further inspection, the mechanics found the issue and were able to fix it. Alan contacted me to go over pricing and also explained what the issue was, which I appreciate, and could tell by his explanation that he has vast knowledge in this field. Yesterday, 6/22/23, I took my Lexus back for an oil change. Alan helped me out again and also remembered my fur-baby I had with me during my last visit. He kindly greeted me with a smile and said "Where's the dog?!", I was pleasantly shocked that he remembered her. Now that's a personal touch to customer service. Overall this visit was great - he got me in/out in no time and also gave me a coupon for my next return visit. Large or small business customer service is everything! I'm glad I decided to give this shop a chance. I'm always skeptical when it comes to big-ticket service items - pricing and quality. What's important to me is the business offers fair pricing, great, customer, service, and quality workmanship because not only do I look out for myself, but I also look out for my friends and family as I'm big on referrals. Glad I found Chapman Auto, so so far, so good! Ask for Alan!! John, the Owner has been great too! Thank you for your follow-up. Pics: lobby is comfortable and clean. They also have a coffee station available for customers. read more

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Whenever I have an issue with my Jeep, this is where I go, these guys guys are prompt and professional. They'll go out of their way to do things right. read more

Bobby Grich - Thanks again to you and the entire team Alan! Jonathan - Auto Repair Near Me - Orange, California

My air pressure light turned on in my car today, so I went to Chapman Auto Repair of Orange and they checked my tires for me free of charge! Every time I come in everyone is so nice and helpful. I have never had a bad experience here! read more

Such an easy smog check experience! Took less than 10 minutes, super friendly and helpful staff, cozy waiting area with coffee, and fair price. Will definitely come back again! read more

Bobby Grich - waiting area - Auto Repair Near Me - Orange, California

I've been using Chapman Auto on and off for several years. Whenever I need a big repair, I still feel confident in them. And this last repair was a testimonial to their integrity. It was expensive and I was completely shocked when the steering locked up as I was driving off their lot. That was not a problem I had brought the car in for, nor had I ever had an issue with the steering. I explained this to Kennyard and he said "don't worry, we'll take care of it" The steering fluid pump was replaced and my bill was $0 I think that about says it all... read more

I highly recommend Chapman Auto Repair for your car services! I'm a young college student and they always give me fair and trust worthy feedback! If you're in Orange County and need any repairs I definitely recommend! read more

Alan and the team at Chapman Auto Repair are phenomenal! They are professional, courteous, and get the job done in an expedited manner. I will definitely be returning for my future auto-service needs. :) read more

My husband and I have been coming here to service our cars since we moved into the area four years ago. We always have a good experience and never feel like they are trying to squeeze services and money out of us. Staff is friendly and reliable. All services recommended are clearly written out with prices so you know exactly what you are agreeing to and how much. Today I came in with a nail in my tire. They patched it up for me free of charge in under 20 minutes. I really appreciated it. My three year old also appreciated the treasure chest of prizes which kept him entertained while we waited. read more

Bobby Grich - Lobby - Auto Repair Near Me - Orange, California

On our way down to Disneyland my brakes went out while stuck in traffic in LA. Had to get it towed to a mechanic nearby Disneyland & choose Chapman Auto repair. They got it fixed in a few hours & had us back on the road again. They also followed up a month afterwards just to check if we had any issues since, great customer service & highly recommended read more

We have been going to Chapman Auto for a few years now. We went today to pick up our work van, the men are always so kind, but today we took my little lovepup with us and they gave her a treat and a toy. I just love when a company goes the little extras that makes you want to go back. The way it should be, such a warm feeling. Oh, the work they do is always great and they stand behind it without any "attitude", like others I have been too. Thank you guys, she's been playing with her toy all night read more

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Check upper & lower control arms and rack & pinion. My car needed the rack and pinion only, control arms are good Alan G, service advisor was very professional and courteous, Ronnie, Mechanic was very informative he took the time to show repair needed; he actually had me look while car was lifted. Value is great! read more

Friendly, fast, and they give discounts to first time customers. I used a $35 off coupon.

I had a slow leak in one of my tires and brought my car into Chapman Auto Repair of Orange. Kennyard took care of it right away. It's rare to find a shop that's both efficient and genuinely cares about its customers, but this place nails it. Everyone there is approachable and professional, and they always explain what's going on without any pressure. This kind of service is why I keep coming back. Whether it's something small like a tire or bigger repairs, I know I'm in good hands. read more

Went here for an oil change, great service, informative staff, plus they gave me discounts for an already great price on the oil change. It's been a while since I went, but Brett and John were incredibly helpful. I highly recommend going here for any car issues. read more

I got a quote for a smog check and was texting them back and forth for a few days. I texted them the day I was bringing my car in and didn't hear back from them. Lo and behold - when I arrived they tell me that the smog machine doesn't work and they don't know when it will be repaired! I was surprised they didn't text me and tell me - what a waste of my time. At least have the courtesy to inform me . . I would have appreciated it. read more

I've been going to Chapman Auto Repair for 6 yrs now. They've always done a great job. I put window washer fluid in my coolant reservoir by accident and went to them to correct my mistake. Lucky for me it was only a little fluid, they took care of it and didn't charge me a thing. All the personnel are fantastic . read more

Greeted by Kennyard and Jesse. Smooth process to get tires plugged. Appreciate their time and efforts/would come again to this location for auto needs. read more

Kennyard Feinauer fixed my car mirror in 2 mins really fast and efficient. He was very nice and helpful! I would definitely come here again super nice auto repair shop! read more

Service was great and everyone was extrememly kind!! Would recommend this place to friends and fam whenever they have vechicle troubles. Will be coming back soon! read more

The plate underneath my 2013 Civic was bent so badly after I hit something on the freeway that it was constantly scraping on the ground. I called Chapman Auto Repair as soon as I got home and was able to get my car looked at within 10mins. Everyone was amazing, service was fast and they even tolerated my gross girl car . Thank you so much for saving the day, I'm sure I'll be back soon! read more

Popped in for a Smog Check. I was in and out in 30 minutes. The guys in the office were friendly and professional to me and everyone I saw them interact with. The price was fair ($50 + certificate). I can't comment on other services, but my experience was great. read more

I brought my Denali in for a smog check and it was the quickest, easiest, most friendly and all around wonderful experience. The cost was standard but the way I was treated was a value add in my opinion. The waiting room is so comfortable and clean also. read more

Bobby Grich - Auto Repair Near Me - Orange, California

These guys are amazing and so nice! I've been here before for my oil changes and always have received great service. I had to unexpectedly come in today because there was a nail in my tire, they got me in right away and plugged my tire within the hour. Thank you! So grateful for good/honest mechanics and these guys are read more

Bobby Grich - Lobby - Auto Repair Near Me - Orange, California

I got an oil change and they tried to tell me my gasket cover leaked and wanted 1200$ for it. I went to another mechanic and said it was not needed, plus a gasket cover should be half the price. WOULD AVOID THIS PLACE at all costs! read more

Fast and friendly service at Chapman auto repair! I always go here for any car issues, and they always take care of me. Great stop for oil repairs, battery replacements, and more! read more

I love Chapman Auto Repair!! I had an issue with my car door and Kennyard fixed it so quickly and affordably. I will always come here for my vehicle issues! Thanks read more

Bobby Grich - Fixed door! - Auto Repair Near Me - Orange, California

I was picking my daughter up from college and driving back to Colorado. We hit something on the freeway before leaving and the gentlemen at Chapman auto got me right in, checked over the car and made recommendations. We needed new tires and since their distributor didn't have them in stock and we were needing to leave the same day they found a local tire place that had them in stock and sent us their way, complete with directions. In a day and age where neighborliness and customer service are lacking, I can't tell you how awesome it was be treated so well. Thank you for keeping these values alive and relationships as a basis for continued business at the forefront of how you do things. We will definitely be back! read more

Noticed something hanging from car and stopped by the only shop I have used in OC since moving to Cali. Today Kennyard helped me and got me out of there quickly to enjoy the rest of my Saturday. read more

Bobby Grich - Car shop - Auto Repair Near Me - Orange, California

I wanted to give an update. The owner reached out and we discussed the miscommunication. I really appreciate the time and effort that he took to listen to my concerns and address him. He was kind and approachable. He could have ignored me, but he took the time to reach out and I sincerely appreciate that. After we had our conversations, I have changed my mind and would certainly go there and have my cars serviced. read more

Bobby Grich - This is the estimate request and the response from Chapman Auto Repair . - Auto Repair Near Me - Orange, California

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Went for a smog check and they had me out the door in 10 minutes! Extremely friendly. Will go back and highly recommend.

Amazing service! Went in for a smog check and asked about my ABS system to get looked at, since I had an incident in the morning. They were able to perform the service and did a great job! Thank you to everyone! read more

This shop is easy going and has excellent customer service! I requested quotes on yelp for an oil change and wheel alignment services. I got a response right away with their competitive prices and had no problems when I went to the shop. They always answer the phone with the positive attitude and try to accommodate with your schedule/urgency. I'd recommend! read more

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This place is awesome. Staff are always welcoming, professional, and fun. The waiting room is clean and complete with comfortable leather couches, a keurig, water, and toys for kids. The staff are experts at automotive care and are honest about everything. I love their emails with detailed reviews of everything they report needs to be done. Complete with videos and pictures of what is wrong. They don't pressure you into anything. They even offer suggestions on how to space out repairs and vehicle care. I've been coming here for years at this point. They're awesome. read more

Bobby Grich - The keurig. - Auto Repair Near Me - Orange, California

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I went in to get a couple of repairs done in the engine bay and they tried to charge me $3,000+ to do what another shop did for $1500 including a new radiator on top of everything else. I'm sure this shop does quality work but they definitely overcharge their customers. read more

Brought my BMW Convertible in for a smog check and an oil change, plus a courtesy inspection of its brakes and fluids. When I picked the car up my dashboard was reading that the brake pads needed immediate replacement. I was told the computer would reset in a few miles. It did not. I was going to return for a closer inspection, but then I noticed that my rear bumper tow hook cover was improperly installed, and its latch broken. The rubber retainer holding my gas cap to the fuel door was no longer connected. I suspected that my car had been taken for a joy ride and possibly towed. So instead of returning, I took my sporty little convertible to a reputable German car specialist. Turns out that the front and rear brake sensors had been improperly installed and were torn at the sensor base. After shelling out $300 to replace these sensors, my dashboard was back to normal - no red alerts. I recommend that you do not take your sporty little convertibles to this shop for an oil change or, heaven forbid, a brake inspection. read more

Bobby Grich - Auto Repair Near Me - Orange, California

I worked with Kennyard at Chapman Auto and he is the best! I got my car serviced quickly and was provided full rundown on my car. I always trust that Chapman Auto gives me the highest quality repairs. Thank you! read more

Bobby Grich - Work area - Auto Repair Near Me - Orange, California