A fun place to try out dumplings. I wouldn't say the dumplings are authentically Asian but they were not too bad. The mechanism of how you get the food is supposed to be pretty modern. You get a barcode sent to your phone and you can scan it at a food locker to unlock and grab your tray. My code was malfunctioning though and I had to ask a staff to get my food. Also if you get a drink then you have to ask someone too, lol. Do wish there were a bit more dumplings for the combo meals but I was able to get full eat the waffle fries, which weren't too bad. Go early so you can find a parking spot somewhere. Don't count on parking directly in front of the restaurant. read more

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Definitely the best dumplings in the city. Highly recommended . We have been here twice. Very good both times

Update 7/11 Management was very responsive to the issue I mentioned in the review. They reached out to me and refunded my order. I appreciate the response and I will come back another time and give them a second chance. read more

The Brooklyn dumpling shop is an absolute mess visit. Each dumpling was school of flavor and did not miss. The customer service was amazing and the service was really fast. Did I forget to mention that it was extremely clean in there?love it read more

Brooklyn Dumpling Shop - We ordered more to go! Does that make us big backs ? Lol - Dim Sum Near Me - Dallas, Texas

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This place is really yummy and great customer service! I had the chicken soup dumplings and wow the broth is amazing 10/10!!

We knew coming in that this wasn't a restaurant that served traditional dumplings. We were still excited to try their fusion flavors and unique spin. Unfortunately, the dumplings did not meet our expectations. We ordered the chicken wonton soup, lamb gyro dumplings, crispy cheeseburger dumplings, and waffle fries. Chicken wontons - soup tasted like chicken broth not a lot of depth. The wontons were over cooked the wrapper was falling apart and the filling was tough Lamb Gyros - dumpling wrapper was thick and undercooked. The filling was creamy with a yogurt sauce, but lacked any lamb flavor. Cheeseburger - the flavor was good, but not very crispy, again due to the thickness of the wrapper Waffle fries - the best food option, crispy and battered, well seasoned Overall the food was a 2, but the host/server was friendly and everyone else looked like they were enjoying their food. read more

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I kept seeing this place show up all over Instagram and had to finally give it a try. My first impression is that the place was really cute, you order your food yourself via a screen, then you take your receipt up and scan the barcode, then a door opens up so you can take your food from a little box. I ordered the Kung pao noodles, Kung pao dumplings, and the veggie potstickers. My friend ordered the 12 piece box that she mixed and matched that had the bulgogi, Mac and cheese, chicken parm, and Kung pao chicken dumplings. I hate to say it, but I was super disappointed. The Kung pao noodles were chewy and it seemed like they just poured Sweet and Sour sauce on them. The Kung pao dumplings were marginally better, they were actually hot and fresh and tasted a little bit like actual Kung pao chicken. The veggie potstickers were the winner here, it's really hard to mess those up. The Mac and cheese dumplings really did taste like Mac and cheese, but everything else was not really good. Overall I'm not sure what the hype is about. I guess the concept is cute and insta worthy but there is no way I'm going back. The food just isn't good. read more

Brooklyn Dumpling Shop - Kung Pao Noodles, Kung Pao Dumplinga (top right), and Veggie Potstickers. - Dim Sum Near Me - Dallas, Texas

It was pretty good dispute only having pork soup dumplings. The rice and potstickers made up for it. I don't usually eat pork but i tried the Dumplings in Broth, both hot and regular, and they were soooo good!!! The fries might even be better than Chik-fil-a's fries ! Only thing i would add is if they did chicken dumplings in broth and veggie dumplings in broth for people who don't eat pork. That's, to me, worth -2 stars, but the rest of the menu is pretty good ! I will be back read more

Was really excited to try this place but was a little underwhelmed. It's a cool concept for a place. Almost completely contactless, you order at a kiosk and then a screen tells you when your order is ready then you scan the receipt and a little cubby opens with your food. There is a worker helping for any troubles trying to get the food out which is nice. The dumplings were alright, nothing amazing but still good. The fries were crispy and delicious though. Edamame was seasoned well and I could eat those all day. My biggest complaint is I didn't realize sauces were extra, wish they would include at least one or two with the food for the price you are paying. I ordered noodles on the side and they were basically buttered noodles since again I didn't realize I had to pay extra to get sauce on them. Ended up not eating them, taking them home and adding my own sauce to them. I also wanted to try so many of the unique dumplings they had but they only allowed mix and match for a large order and still only allowed to do three flavors. Highly recommend for them to change this and allow more mixes as well as offer them in smaller quantities. read more

Quick delivery, great dumplings, interesting menu items to spice things up! They also sent me a free desert

The place was super cute and efficient! There was a staff there that explained the process and how to place orders. They were super sweet and informative! For the food I would recommend getting every dumpling crispy. Seared is not as good. Dessert both pb&j and apple is great! Get it with ice cream. I didn't try any of their rice bowls bc I was there for the dumplings. My favorite was the cheese burger one dumpling, Kbbq and chicken teriyaki. Oh and they were playing really great music while we were dinning in. Always a plus in my book! read more

Unfortunately, does not live up to the hype. Everything was fine, clean. I got the Korean BBQ beef dumplings with sweet and sour sauce and they were just okay at best. Sweet mush of beef inside. I was just expecting something tastier and more unique than the mechanical doors. It was fine to try once but wouldn't hunt for parking to go again. read more

Pretty cool concept, you order on kiosks and food comes out in cool automatic box. We dined it very limited menu We both did a combo drink , side and choice of dumplings. I had spicy dumplings in broth with white rice , broth was plain . Bland no flavor I had to add soy sauce and siracha to enhance the flavor so therefore a 3 out of 10. Second meal was the terriyaki dumplings with sweet potato fries. Fries 10. Dumplings were good but they didn't provide a dipping sauce for it. So super dry. We really loved the bulgogi specialty dumplings out of our whole meal . One lady/ host kinda helping at kiosk and any in person help Fountain drinks were flat. Too much of a hype. Food was meh. Didn't even fill me up. More like a quick grab stop. Won't come back read more

Brooklyn Dumpling Shop - Fountain drink - Dim Sum Near Me - Dallas, Texas

This place was so delicious, I ordered it two days in a row. I had the kung pao chicken, the veggie dumplings and the pork dumplings. Everything was fresh and bursting with flavor. The kung pao chicken was cooked perfectly and the sauce had a great taste with a nice punch. If you like dumplings this is the spot. Besides the delicious food the menu and counter style pick up is a lot of fun! read more

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Ambiance is pretty nice. Ordering experience was a little confusing as I placed an order, after waiting around 15-20 minutes, it said it was ready through text.... So you have to scan your receipt to retrieve your order and it said order not found.... On the screen in the store it said my order was still being made... Okay......I wait again for another 5-8 minutes then it says it's ready..... Scan the receipt again and it's the same "order not found". They have a person walking around the shop if you need help and she tells me it's not ready yet. I wait for another 5 minutes and apparently the food has "been there" (told by the person walking around the shop) in the receptacle. First off how am I supposed to know my food was sitting there when the two indicators that tell me my food is ready incorrectly told me it was ready before my order was actually ready? Food was alright. Ordered the Kong Pao Dumplings, Pork Dumplings in Broth and the Pastrami/Swiss Dumplings. Wrapper was a bit too thick on the Pastrami Dumplings. Broth was the best part and the rest you can find better elsewhere. read more

This place is cool with the boxes to open when food is ready, but it's awful. The food is terrible. Avoid this place!

Really interesting concept and amazing food. Loved the creative dumplings (pepperoni pizza and buffalo chicken were my favorite. Son loved chicken parm). Dessert dumplings rocked too. We will be back for more! read more

Can't wait to go back! Simple stuff but it's fresh and they offer a variety of different dumpling options from experimental to traditional. Staff was there to help with ordering as it is mainly manual. Two servings was not enough - the gyro was good and so were the fries. Definitely not enough seating if it gets busy so maybe they can expand if it does well in Dallas! read more

Brooklyn Dumpling Shop - Dim Sum Near Me - Dallas, Texas

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Passed by this place and derided to check it out. Fake chicken no thank you. Not real dumplings. Big disappointment. Not really sure what I was eating read more

Brooklyn Dumpling Shop - Protein Bowl with chicken that is clearly not real - Dim Sum Near Me - Dallas, Texas

Thank you Jeremiah and Jayson!! Staff was very helpful. Such a cute place. Food was good, the unique ordering and warm locker delivery system was a nice touch. Korean fried dumplings and pork soup dumplings were tasty. Feels more like street food/fast food than fancy sit down type but hit the spot for sure!! Just what we were looking for. read more

The food and service are great. It's a new business and management is doing a great job to create a positive experience. Place is clean and welcoming. read more

Brooklyn Dumpling Shop - Dim Sum Near Me - Dallas, Texas

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Food was not a hit for our entire family. Service was great. Numerous items on the menu were unavailable. Bummer.

Jason was awesome and I loved the gluten-free dumplings!! I'm definitely coming back here.

Love this spot! Our favorites are the mac and cheese, Philly cheesesteak and Reuben dumplings. We also love the crispy chicken bites with king pao sauce, all the potstickers fire pork soup dumplings!!! Super cool concept and my kids love it! Can't wait to go back! read more

Meh. There's definitely better Asian food in Dallas. The breading for the fried dumplings is way too heavy. The big gimmick is ordering at a screen and getting it delivered in a locker. read more

The staff at the shop went above and beyond to make our experience great! When we walked in, the staff explained the menu thoroughly of how to order, recommendations, and how to get our food when it was ready. Super cute and efficient. They did mess up our order the first time, however, got a new batch and corrected it in no time. Service was 5/5 stars. For the quality at it's price point, I would give it a 3/5. We ordered the kung pao chicken, and beef bulgogi. We ordered the dumplings to be fried, however, it'd probably be closer to what you'd expect a traditional dumpling to be if it was seared. Would probably stick with seared next time. Flavors were good and delicious. Definitely worth a try for the concept or if you're looking for a quick lunch in the area. Parking can be challenging. read more

Really solid dumping spot, quick service and incredibly friendly woman working in the dining area. Offered great recommendations and was welcoming. This was a surprise find with surprisingly good prices. Will definitely be back! read more

The concept for this restaurant is that you order, and then the food is ready in little lockers for you to grab at your pickup time. In reality, that seems to not be how it works at all. I walked in to pick up the order well after the pickup time, for the food not to be ready, and they lost the order. They had no record an order was placed. There was no apology - only to be given the run around and excuses that made absolutely zero sense. Just say, "sorry we misplaced your order, we're making in now. Give us 2 mins". After all this, we finally get the food and I knew I should have checked it... of course it was wrong. The food we did get was very meh. Suffice it to say, will never go back. read more

It was ok. Quality of food was not that good. The cook in the back didn't look to clean either.

Food was good and we would definitely come back! However, we had a pretty odd experience- the place is meant to be completely self serve you order, you pick your food up etc which was fun and high tech. However, we had the woman who was working the seating area force herself in to every step of the way even after telling her we didn't need help. Part of the fun is getting to do it yourself and take pictures it's fun and different and we just kinda felt like we had a babysitter the whole time. Her interactions seemed very forced and fake and not natural and she just was in our space a little too much. There was a mix up where we ordered sweet and sour and they gave us sweet chilli - the same woman argued with me that it was the same before the manager peaked up and corrected her after I had even told her it was okay if it was the same thing in their end; I just didn't want a spicy sauce if they had something else like teriyaki or plum sauce that's all I wanted but she was very insistent. But food was great! It does take a while but they were great and hot- the apple pie dumplings were our favourites read more

The ladies working at the shop went above and beyond to try and make our experience great! They had great advice for ordering. I love the pizza dumplings, the chicken was really great in our bowl. The peanut butter and jelly dumplings were super tasty. I definitely preferred the fried over the seared dimpl read more

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Jin was amazing! Drinks were tasty and food was amazing. Ordered the Viet-spresso, shishito peppers and veggie spring rolls. Will be back!

I really liked the GF vegan chicken and cheeseburger dumplings. My friends had the Apple Cinnamon dessert dumplings which they loved. Staff was very friendly. read more

Food was terrible, teriyaki chicken was salty af. Dumplings had no flavor. Took an hour to get out food and still forgot an item. Wouldn't recommend. Service was the only good thing about the restaurant read more

Kiosk only ordering system. Only 1 kiosk. Very limited seating available. Most items not even available to be ordered. There are many dining options in Deep Ellum. Brooklyn Dumpling Shop won't last unless it works out all of kinks. One star for now. read more

Super great! Option for seared or crispy dumplings and the crispy ones are bomb! We got the bacon cheeseburger, Korean bbq and pork dumplings - and then the desserts! The apple cinnamon dumplings are a must if you love apple pie and ice cream. Didn't get a pic of the main course dumplings cause we just dug in but attached pic of the desserts in tow! Staff was awesome and attentive and the building looks AMAZING. The little window into the kitchen was a fun opportunity to watch our food be made, and then the lockers your food goes into keep them warm until you get back if you go walking in deep ellum while you wait! Overall, I would absolutely recommend and next time I'm trying a chop chop bowl! read more

Brooklyn Dumpling Shop - Peanut butter and jelly dumplings; apple cinnamon dumplings and ice cream - Dim Sum Near Me - Dallas, Texas

Just ate here for the second time and the food was excellent. Cool concept and the staff was really nice. I'll be back again!

Best pork potstickers in Dallas! Kids loved the fries too. Great environment and cool location. Can't wait to go back!

Twice in 1 day. Dumpling are great. Can't wait to try every flavor. Cool concept. We met the owner real nice guy and learned a little about the business. Overall a great experience read more

Just had a terrific lunch at Brooklyn Dumpling Shop. The Korean BBQ dumplings were amazing, just gushing with flavor. Close seconds were the buffalo chicken and the pastrami Reuben dumplings. All crispy. So many other things look great on the menu, so I'll definitely be back to try more. Last, I have to tip my hat to the service--job well done! read more