This company has been called to my home twice for furnace repair in the last month, purporting to make repairs. They have charged me hundreds of dollars for unnecessary "maintenance" on my furnace to "fix" it, yet utterly failed to diagnose and repair the problem. It is now freezing out, near midnight on a Friday night, I am old, disabled, and shivering in my home. They have not called me back as promised. Two visits, and they still have not fixed my furnace. The extra money that I've been paying monthly for "prompt" service? WASTED. They have drained my money and my furnace is now uselessly broken. Not three days ago I paid hundreds of dollars and they failed to make my heater work. Very scary, and not the way to treat elderly disabled folks. I would not recommend this company. read more

I just started a contract with Brower today and had my heater looked at. Dan was super nice, knowledgeable, and extremely excellent at explaining technical jargon! As someone who loves technical documentation (but on the computers side of things), I can definitely appreciate a handy person who is great at explaining things simply without making me feel stupid in any way whatsoever. I think I asked questions for a good half hour and it was a very nice learning experience. Dan also helped me figure out how to program this old thermostat in the house that I can't find a manual online for lol As someone who is very new to household maintenance, I think the prices are reasonable (I signed up for the Signature Plan), the customer service is fabulous, and I can also appreciate that 1) one of the owners has a radio show called The Brower Home Power Hour (v cute, will need to listen at some point), and 2) they are environmentally conscious, but also not sales sharks trying to sell you things for no reason. They will give you the information, resources, and recommendations that are actually best for you in terms of efficiency and cost. I fully trust their recommendations and expertise. Also on the side, Dan was nice enough to help me lug in a heavy delivery that came in while he was on-site, so EXTRA APPRECIATION for Brower customer service!!! read more

Talked with Mike during a walk-through and consult. Knowledgeable and easy to communicate with. We went with another contractor on the insulate/seal and HVAC conversion to inverter heat pump, based on scope and cost. read more

They upcharge you by a lot compared to other ac mechanics. They were going to charge me $550 for capacitor replacement whereas other mechanic would charge you around $200. Should have called around more but the heat was too much to handle. Wont recommend this place to anyone read more

Brower Mechanical gets high marks for returning my call, being available same day, and resolving my issue quickly before the 100 degree day became unbearable. Ryan W called ahead and arrived on time. He was courteous and professional and was immediately accepted by my protective Doberman! She's ultimately the best judge of character...Got HVAC problems? Call Brower Mechanical!! read more

Brower Mechanical - Bella approved! Call Brower Mechanical!! - Solar Installation Near Me - Rocklin, California

Like another Yelper I too received a robo call from Brower about a truck in my neighborhood.. I tried to send the following message in reply, but the number they called from is blocked. So, below is the message I was unable to send. Now everyone can read it: I would REALLY appreciate it if you take me off your call list. Despite numerous requests that you stop, you continue to call: 1. We sold the house in Rocklin Over 2 years ago; 2. We no longer live in The area. 3. We stopped using your company at least a year before we moved due to your unethical selling practices. We spent thousands repairing/replacing and you still said it didn't work 12 months later. 4. I literally considered suing your company 5. Any further contact will be considered HARASSMENT and will be reported as such! read more

Where to begin??? Robocall? These morons robocall AND leave prerecorded voicemails. Each of the robocalls are followed by voicemails and then robo-texts just following up to see that I got the call and voicemails. Do you really want someone that would robocall you endlessly in your house?!? They can't choose right from wrong while advertising, do you honesty think they'll do the right thing in your attic???? Wait a second!!!!! While writing this review I got ANOTHER robocall! Classic! read more

Brower Mechanical - A thoughtful follow up to multiple robocalls and robocall-voicemails.... - Solar Installation Near Me - Rocklin, California

Had a pressure switch go bad and they wanted $660 to replace it and a capacitor. I purchased BOTH parts for $37.00 and it took me 18 minutes to replace both parts. To me, they charge $1,200/hour for service. NO THANK YOU read more

Jason M. Is simply amazing. He's very professional, honest, and thorough. Hats off! Will recommend Brower again!

I was using Yelp reviews to contact 24 hour repair places. I left a message for this company Sunday morning at 6am - and didn't hear back until Monday morning at 9am. I had since had my air conditioner repaired. read more

Fast response, but grossly overcharged for Air Conditioning replacement part (capacitor replacement 10x markup). Several annoying follow-up texts and emails, yet none of the people I contacted would even discuss the overcharge. read more

This is an excellent company, with professional staff, outstanding customer service and their work is QUALITY at its best. I have worked with them for 10+ years. I have had Brower do some standard repairs on a 10-year old HVAC and duct system in one house. Then they also serviced a VERY OLD wall heater and window a/c unit in another house for me. Three years later I hired Brower to upgrade the entire heating and air system to a central system on that old house, and properly insulate the walls and attic. It was a huge project and they were marvelous from start to finish. They took a lot of care to minimize the disturbance to the home, cleaned up each day and I always felt respected and communicated with well. I highly recommend the company! read more

Our experience with Brower has been excellent. We have used them three times now and have always been pleased. Our heating and air technician, Jason, has been thorough in examining the units and in explaining why minor repairs were necessary. Coby, who does insulation and duct inspection, was likewise very thorough. In many ways they act more as a consultant than as a technician because they ask questions about your lifestyle, usage and needs before making recommendations. They do not upsell and are fairly priced for their services. I truly don't understand the negative reviews here. The only thing I can say negative is we had to reschedule several times for one of the services. They were prompt and polite about it and even adjusted the price. Our experience is that Brower is a quality HVAC company and very honest in their business dealings. read more

Very experienced and was able to figure out the problem in minutes. What a smart intelligent guy who is very kind. Also it was no charge for the visit always a plus. Thanks read more

Beyond a disappointing experience. We bought a house in 2020 that had work done by Brower in 2017. They did $24,000 worth of work and installed a new day and night heating a cooling system. They also installed &37,000 worth of solar. We'll this year in November the heating unit started not working properly. When we finally figured out there was a leak in our coolant part of the system they quoted us even more money and said it was not under warranty because we are the second owner and the unit is over 5 years old. I was also explained to me even if it was under warranty that would not cover their cost of labor and fluids they needed to charge us anyway. So basically if you go with this company and think you have any sort of warranty you do not. I have done lots of business with other companies and they have always at least provided a discount to help fix their problem. I was shocked at how much was paid for this unit and lack of service provided. They do not back the products they install. We also reached out to them about solar around this same time and a man came out and looked around he told my husband he could maybe install a couple panels and would be in touch. A couple weeks go by and we had to call to them to follow up and the guy now says they can not install anymore panels and is short and rude with my husband. I hate hate hate to write a bad review and I think this is my third review ever, but the lack of care for their customers and lack of service is shameful. I stoped bothering to try and talk this out after speaking with a manger (who I also had to call back twice) with so many other companies out there I would suggest taking business somewhere else you can trust. They are not looking to help only charge crazy amount of money for products that break easily. read more

We had Brower install a new HVAC unit in our home around 2011. They replaced both the furnace and air conditioner with high efficiency matched units and dual zoned the house for them. After the install, it turned out they had done something wrong. We had a leak in the attic that damaged the drywall in our upstairs bathroom. They were awesome about the leak and getting it taken care of. Three float switches later, it turned out that someone did the wiring wrong. Brower took care of it and had the drywall repaired. However, there seems to have been a management change for the worse since then. We got our system under a service contract for them to come twice a year to check out the systems. It is normally a routine check that sometimes turns up some preventative maintenance and has them swap out our 5" allergy filter. They called my wife's phone and left a message the day prior. We were not able to access it due to a problem with her voicemail, but I called the morning of the appointment and was told they cancelled the day prior. We had arranged our schedule around this appointment made three weeks prior and taken a pass at work in order to be present. They did offer to reschedule for the afternoon, but I already had work scheduled that I could not change. We re-scheduled for a couple weeks later and the scheduler gave me the choice of dates. My wife called them back to complain because we have kids with asthma and was told they had someone that needed a filter change. That's funny, so did we. Then the manager tried to guilt her by saying he would put a note on the account "do not reschedule even if a nursing home has an AC failure." Ok, don't guilt trip us and I assumed you booked us three weeks out so that you could keep appointments open for short notice problems. Also, we had this appointment several weeks ago - why cancel for someone else needing the same work as someone on a service plan? I don't plan on renewing our service contract with this company. I have removed them as a recommended vendor on our company's website where we work with people moving in to the area (read: new potential clients) on a daily basis. read more

My friend had Brower Mechanical install new ducts in her house so I did some research on the company. My HVAC was at least 32 years old. Brower is a SMUD contractor. I wanted to get a SMUD loan. Mark Ross was the salesman. He's excellent. I have an HOA so I wasn't supposed to do anything structural to the outside of my townhouse. I'm unhappy with the HOA because I had to get a 16.5 SEER 13 EER 80 percent HSPF / AFUE system and use the existing lineset. There is a HOA Board meeting on April 26, 2016. I'm going to complain that the Property Management and / or HOA forced me to get an inadequate system. My new HVAC was installed on April 20, 2016. They sealed the vents / ducts and a State of California mandated duct test was performed. They arrived around 7:30am and the job was completed by 2:30pm because they sent an extra person. The City of Sacramento inspector said that they did a good installation job. I agree. read more

I would like to thank Brower Mechanical for working on my AC. At times I wanted to call it and replace the system, but Brower recommended to try a few items first. I am glad I followed their recommendations. The last time they worked on my other HVAC system a few years ago, I found Brower employees to be honest and hard working. They are just as honest and hard working today. Ali was courteous and professional and we are now sitting in a nice chilled home again. THANK YOU BROWER!!! read more

I had renters complain of their air conditioning now working right and never getting over 80 degrees. I called out Brower, who I've used for yrs, and their tech was awesome. Good company. read more

Asked for a diagnostic on my air conditioner that was making a clunking noise. For $129 Lance came out and said (after an hour at our house) "you need a new motor", I asked what that would cost ... about $1,000... after getting no copy of the initial work invoice e or a follow up call, I called the office and asked for both. An hour later I was told a new motor would be $1,400. I said tell me what the breakdown is between parts and labor..... and I was told... "I don't have that." I asked, "can you provide it?. As an informed consumer any repair estimate should include the cost of parts and labor separated- right!?" Still haven't gotten any detailed breakdown after the receptionist said she'd ask for that and get back to me. This company USED to be reasonably priced and a value- now it's a money churning machine without regard for customer value or service! I suggest you look elsewhere unless you want to be taken for a ride!!! It's like buying a car- they'll squeeze you dry because it's unlikely you'll do business again- POOR SERVICE!!! Buyer beware!!!! read more

We needed a maintenance check on our heating and air conditioning units but were wondering if that would be a good idea with a virus spreading around. It was. Brower Mechanical provided quick, professional service. Their technician was very knowledgable, nice and polite. He wore a mask, and he went out of his way to make us feel comfortable having him in our home by keeping his distance. When he was done, he even asked if we wanted him to sign his tablet for us with an X so we didn't have to touch anything. Very thoughtful. And now our air conditioning unit runs more quietly. Excellent service. read more

We have a 75-year old house with no insulation in the walls and an attic with shake roof debris and a mix of assorted types of insulation that was not doing a good job with the long and hot summer we had. Brower came in range of the other 2 quotes and we picked them in part because of a good experience working with them before, and because of their flexibility to allow us to work on wiring while the attic was cleared out. After a small problem with scheduling (we were given a date for the work to start but apparently the subcontractor was not aware of it), the work went smoothly. It took less time than anticipated, the work site was left spotless, and now we are not dreading the arrival of the electric bill! Thank you to Dave Lafferty for a great experience! read more

This is my 3rd call out for someone to come look at my A/C unit in the past year. I will say that they are very efficient and Mike is a nice guy with great customer service! However, I find it hard to believe that they charge $70.00 dollars to switch back a breaker that was off (which Im skeptical about) My husband knows how to switch back breakers when they are off. Not happy with the outcome of feeling ripped off. read more

I have been meaning to write a review. In August at the height of the heat Gabriel and Joseph had to do a major job on our air conditioning with replacing our duct work and everything that goes along with it. They did an amazing job. They were both courteous, respectful, and responsive. I highly recommend this company and their team. We have a older unit and they were able to make the unit work efficient without having to replace it. They did what they promised. Thank you! read more

They show up when they say they will and do what they say they will. In today's business climate, that makes Brower unique and gets my endorsement. I've used them for installation and service of furnace, air conditioning, and whole house generator. read more

My 5-star review is for Mike H. His level of service is higher than previous technicians and he also gave me info on the type of filter I should be using instead of the reusable ones we've been using for years. Great job, very thorough and professional. read more

Can't you give enough stars I have excellent service we received from this company. Our technician Ryan Walter was the epitome of customer service. He listens to your concerns and answered them in a way that you can understand it. He made you comfortable in asking him questions and went into detail of explaining the answers. I would highly recommend this company and Ryan to all my friends and family. read more

We recently utilized Brower Mechanical for the installation of a replacement central air conditioning system including exchange ducting coming from the heating unit in the attic. I normally prefer to use local companies for this type of work and I was not disappointed in this fine organization. From the initial inspection and estimate, through the work process and during follow up I found their staff to be neat, courteous, professional and well informed. During the install which took less than a day, the staff members put down floor liners and covers to keep mess at a minimum. Very much appreciated by my wife. When we had an issue with less than cool temperatures after install an appointment was immediately scheduled for the same day at which point the issue was immediately resolved. I would highly recommend Brower Mechanical if you live in the area and need heating, air conditioning or refrigeration work done. read more

Came out next day, fixed problem but very expensive. $38.00 OEM part, 40 minute call, cost $478. A little steep I think.

Wow. HVAC excellence. I turned on my AC last night and hot air came out. It's 100 degrees outside and its fast approaching 100 degrees inside. Not knowing who to pick from when looking at the long list of HVAC providers, i called a friend who recommended Brower Mechanical. I called them up and they had someone there; probably one of their best and coolest engineers, Josh, show up right on time. Josh diagnosed the problem right away after looking at my heater (electric heat pump) and seeing that my thermostat was a gas heat. Big problem. The thermostat was telling the heater to turn and the AC was being completely neglected. This was done in about 2 minutes. Just to be safe, Josh went outside to check the AC compressor and found that the freon levels were fine. Additionally, he advised me to insulate the cooling line from the compressor to the house. Good call! Lastly, I told him about a problem I was having with air circulation and he recommended a solution that would allow me to regulate the flow of air in each room. I even picked up some tips on installing more energy efficient windows to save money! Josh was definitely efficient and knowledgeable. When I called Brower, the ladies on the phone were very friendly and courteous. This has definitely been my best experience working with a contractor to fix a problem on the house. I would and will reccommend Brower Mechanical to anyone who needs HVAC work. read more

Brower takes great care of our 15 heat pumps. Professional and courteous. Thank you for all you do! Randy Felice Dealer Principal A&S Motorcycles Roseville CA read more

Long story short we were saved thousands of dollars (no exaggeration) when Mike from Brower Mechanical came out to give us a second opinion on a previous company's work and recommendations. What we found was that we were being ripped off by the other company. Our HAVAC issue was corrected for less than $900.00. when the other company said our only real option was a new unit costing 15 to 20 thousand dollars. This is the company we will call again when the need arises. read more

Sonny came out for a AC tune up special. I'll be honest i didn't expect much because the price was great. But sonny went above and beyond. Found a few mistakes that the person that came out last made and repaired them. Very friendly and was on time! Definitely recommend!!!! read more

Unbelievable, old fashioned, outstanding information and service. I needed to improve on a relatively newer HVAC heating system and expected the worst...like a new unit. When the guys came out, they found everything to be in excellent condition with the exception of a tune-up, filter and the culprit: The thermostat. After a brief discussion and some follow up on-line homework, they brought an ECHOBEE thermostat and installed it and the house has never been more comfortable. It even came with Amazon's Alexa built it! I can't say enough good things about these guys. They're not out to sell anything you don't need and they've likely even saved me money going forward as a result of the more efficient operation of my HVAC. read more

I'm very impressed with Pete. I couldn't be at the house when he arrived, however my wife was. He was very polite and diagnosed the problem with the AC. Unfortunately he had to go in the attic to make the repair, it had to be 200 degrees in there. He talked with me on the phone to let me know what the issue was. I have already recommended them to a friend. Thank you Pete! read more

Excellent service, fast reliable, we are on the ongoing service program, we never have an uncomfortable day! Thanks Brower read more

I could not appreciate Braeden more, he agreed to come out on an emergency call to get our AC running again on the 4th of July. He arrived within an hour of calling and within 15 minutes found the problem. Saved us from a miserable weekend. We even signed up for the maintenance program, because of the great service. We used Bonney in the past, they wanted us to wait 5 days in the heat. So glad we found much better service. We will be requesting that Braeden take care of our system going forward. Thank you very much! read more

My elderly (90+ years) mother had brower perform their ac "tune up" some time ago. When she turned on her ac on the first hot day of the year IT DID NOT COME ON. She called brower and they said they could make it out in "a couple of days." She finally got another company to come out and they quickly discovered that brower had not bothered to PLUG IN the unit after their "tune up." She was out over $200 from the second company. She called brower and was told that "someone would get back to her." NO ONE BOTHERED TO CALL HER, AND NO REFUND WAS OFFERED, even though this was ENTIRELY BROWER'S FAULT. THERE ARE PLENTY OF HVAC CONTRACTORS OUT THERE...DON'T USE THESE CROOKS. read more

I truely appreciated the great level of care Gabriel and Brower Mechanical provided to installing our new AC unit. Seriously, we had a cat in the house who kept trying to get out, a dog who wanted to be involved with everything, he had me here working from home and getting interrupted by my own client calls, kids coming and going for school, was totally considerate to our level of concern for COVID, delt with dust and debris that can only be found in a house older than you are... etc. Gabriel was always pleasant and went with the flow while still providing exceptional service. Our old AC from the 70s is finally resting in its final resting place and our new AC is now perfectly and cleanly installed, up to code and running beautifully. I really can't say enough good things. If you get Gabriel with Brower Mechanical on your install, you're one lucky customer. Epic job! read more

After the first PG&E power shut-off, I contacted Brower Mechanical because of their radio show and advertising on KFBK. I called and a very friendly woman took my name and address to set up an appointment for a Service Advisor to come to my home. That is when my husband and I met Coby, who was very nice and personable. He explained how the generator and transfer switch would work. We answered his questions about our needs and provided a price, which we thought sounded high. We asked if any discounts were give for senior citizens or military discounts. My husband is a disabled veteran. He said he would check with his supervisor and get back to me either that afternoon or the next day. Not only did he not get back to me in the timeframe he indicated. I had to call a day and a half later, just to find out his supervisor was not in favor of giving a discount and the discount he would give would be $200.00, considering the price this wasn't going to lower the price much. Then we come to find out where we live is out of the area the service and it would be up to Coby. Why didn't they know that when they appointment was set up for me? This was very disappointing customer service. So they lost our business. I have since had a transfer switch installed by a local area Electrician . read more