this place is horrible I will never ever get any thing from here .the food is horrible and specially the staff they dnt even care about customer they dnt care about anyone not even people kids when they will educate them or change their staff .terrible place to eat with your kids read more

Burger King - Sogi and old sandwiches and even not better for animals - Fast Food Near Me - Riverhead, New York

I'm so disappointed in my food as someone new to Long Island. I ordered a cheeseburger with NO MAYO. mayo doesnt even belong on a cheeseburger first of all. But I specifically asked for no mayo. And lone behold there was mayo. horrible experience. read more

They had great service and the person answering the phone was so sweet. The food was so great. They got our order correct it was so nice. Going to Burger King and getting a good meal from a fast food chain. read more

What a great experience! We came in with over 20 special needs students and adults and Madeline was amazing with each and every one of them! We work on ordering and money skills in my class and she had the patience to let them all order and pay on their own. She even came over while we were eating to make sure everything was good. She is a gem! Thank you!! read more

Look I've been eating Burger Ling since I was a little boy but this week my parents paid with my money and these guys were in a rush trying to get rid of us and half way home I didn't get my change. Pretty disappointed read more

One sorry whopper; and that's why it came out so fast, probably pre- made to a degree and missing full quality of the ingredients, apparently they don't want us to come back ‍ read more

Burger King - New southwest whopper poorly executed not worth the price - Fast Food Near Me - Riverhead, New York

Worst location I've ever been to. I ask for 2 zesty sauces with my LARGE onion ring and I'm rudely told "no." That's it, just no. All because I ordered a chicken fry too and asked for a bbq as well??? This has to be the most ridiculous customer service I've ever gotten at a fast food place in my life. She tells me I'm not giving you another sauce for one chicken fry. I tell her I ordered a large onion ring too and she just stares at me. Are you serious right know BK??!! read more

This is the closest location to me so when the craving hits - were here! I can't say this is the cleanest location I've ever been to, but I have been lucky to always receive a correct order and hot food which is pretty much all you can ask of a fast food joint. read more

Once in a while... I do enjoy a Burger King whopper. But today's burger would have been served better being called a "whopper pancake". It was flat, limp, and tasteless. Onion rings had very bad, overused oil taste. Customer service was good though. read more

I read some of the reviews that were 7 months old, some said that the service sucks and there order wasn't correct. Well sad to say, still the same old crap. I just ordered chicken fries at the drive thru and guess what I got, FISH sandwich. I hate fish and can't stand the smell of it. How do you mix up fish and chicken ? This place is a joke. Sorry to say, McDonald's and Wendy's does a better job at getting your order correct. Very rarely did I ever get a wrong order. If your a person that likes mystery bags of food and wasted time, go for it. read more

Dumb donkey's don't even know how to get an order right. Food is always cold. Should close down.

The service and staff are wonderful, fast, and efficient. You sometimes get items of your order wrong or missing but no big deal, it happens. What I found on my burger is NOT acceptable. I even took a picture just to show what I was about to eat, thank god I opened it up for some odd reason. No that is not mustard, I tired wiping it off the meat and with no luck it didn't come off, it seems like it's inside the meat not on it...disgusting. read more

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Stopped here to grab an impossible burger. I'm happy BK is continuing to offer (and now improving!) their meatless options. Only dropping a review because of my order experience. Cashier quickly took my order while a family was thinking and did so at such a rapid pace that they really didn't have to wait for him to finish up with me. I was also impressed he spoke Spanish! read more

Went to this establishment today as I was running errands and wanted something quick to munch on. When being helped by the associate it was hard to convey my order to the woman. She didn't understand how to use the register and couldn't find the value meal I had ordered. In my frustration of 5 minutes getting and paying for the order I waited. It wasn't until I got home the order was not the correct meal and the proper condiments were not in the bag. For this reason of incompetence establishments are now putting in automated machines. Awful experience Burger King! Totally disappointed in a place a remember from my childhood being so good. read more

Hands down the best managed Burger King on the island. Phil and his staff are super friendly and professional. It's a real treat when I bring the family. read more

Burger King - Fun for the kids - Fast Food Near Me - Riverhead, New York

Dont go there unless u want hair in ur food..i took a bite into my yumo sandwich and there is a piece of hair inbeded into the cheese it was gross read more

Disappointed. Receiving fries when you're excited to eat onion rings is just disappointing. Also what's worse than buying mozzarella sticks and not receiving any marinara sauce when you specifically asked for every sauce. Maybe my next experience here will be better. read more

Horrible service and terrible food. Only place open 24 hours in riverhead which is why anyone even goes there. The late night staff is very rude and they treat people bad. Food could be tampered with if they dislike how you act at the drive thru which scares me the most because I've been personally cursed at in Spanish by the management . read more

I don't know what it is with this specific burger king location but they just can't ever get an order right. I'm assuming because none of the employees speak fluent English. I don't believe any of them know what an onion ring is because of the last 8 visits there not once have I ever gotten onion rings when I ask for them. Guess I should just avoid fast food anyway read more

Burger King is one of my favorite places to eat. This one in Riverhead is the closest one and it is the one where I always go to.

This Burger King in Riverhead L.I is the worst I have ever gone to.It is now the third time I have been upset about the food quality and the lack of care in food prep.I have not once gotten anything specialized the way I want,example: extra pickles or onions and on any Burger I've wanted.I guess those things are like gold to them! Over cooked burgers every time and stale buns too many times to count...This is the problem when you have a manager that is there only for the check and nothing else..Nice knowing ya! I'll find another location that gives a shit about quality and service! read more

Worst Burger King that I have ever dealt with. General Manager, Phil has absolutely zero customer service skills. I placed an order on the app. What I was ordering was a mobile order only special. The app indicated that there was a problem with my form of payment, however, my bank was charged that amount from location #779. Even though that was the location of the Riverhead restaurant, Phil told me to contact the bank that they have absolutely nothing to do with the app. Funny be cause Wendy's never had that attitude, Dunkin Donuts never had that attitude, nor did even McDonald's. I have been in retail for over 20 years including management and if I would have ever treated a customer the way that he did I would certainly have been reprimanded if not fired. Customer service is everything nowadays, but it goes deeper. I have called Burger King on 4 separate occasions at there customer experience number. Each time being told I will be getting a call back to resolve the issue. The people who run a store are only as good as the people who hire them. So far nobody has even cared to call. I contacted the Better Business Bureau. Still no calls. I am so done with Burger King. If you are smart you would be too. They obviously don't care about anything but the almighty dollar. Wendy's Burgers are better, Dunkin Donuts Coffee is better, McDonalds Nuggets are better, KFC tenders are better. Plus the service of all of the above is better! read more

Hands down dumbest mother fuckers I've ever delt with on a fast food line. Obv mayo on 1 sandwich and not the other which in my eyes is a simple request turns into my whole order turned to shit. If I wasn't in my right mind I would have gone back there and threw it at the dope who fucked it ups face. And it's a shame bc Burger King food taste really good for the most part and never had a burger that didn't taste good. Maybe they should teach their workers English this way they better understand what is being ordered read more

The service here is always fast and excellent. The food here is always very good, delicious and a little bit above average. Nice atmosphere. Great location. Reasonable prices read more

This location is brand new, and clean, however the food is rarely ever fresh and they always forget to give you what you ask for. Double check your order when you eat here. read more