I had the CEO, and damn. I'm gonna get a little personal and tell y'all I don't eat beef anymore. Doesn't sit well, know what I mean? Well the cravings are real and I couldn't fight it. I've heard good things about this place and had to try it. It was sooo delicious. Oh my god I'm about to be in so much pain but it was completely worth it. It was cooked perfectly, the flavors were on point and melty and the toppings were fresh. Onion rings were on point, too. They are LARGE and in charge, let me tell you. Anyway, I figured, why stop with the beef? Bring on the dairy. Y'all, this custard is delish. Soft, rich, mmm. So good. AND YOU CAN GET SPRINKLES. read more

Ordered Burger with cheese and Onion Rings for carry out. I arrived 10 minutes early and food was ready and delicious! Will definitely return. read more

My friend and I had a bet going and the loser had to buy the other a burger and a beer. I may have lost a bet, but in a way I also won because I was able to try something new. Well, kind of new. The burgers here are surely good, but I wouldn't say there is anything special about them that truly sets them apart from a wide range of competition. They have specialty burgers, but none of them were truly that original. Except the Conflicted Burger (a double with one meat patty and one veggie), which is definitely an interesting concept, but I'm not sure it really has any purpose in comestible existence. It truly is a paradox within the nature of food. This actually took place shortly after its initial opening in Cuyahoga Falls, so the line was very long and we waited for quite a while both before and after ordering. They also didn't have beer, so that kind of put a hitch in our second amendment to the bet; I guess it's not that unusual for burger joints to not have beer, but it's such a perfect accompaniment that it should actually be more common, in my opinion. It wasn't my favorite burger and it wasn't the worst. I haven't had a chance to try it again since there are so many other places to try in the whole wide world, but I don't know if an average to pretty decent cheeseburger ranks at the top of my list to retry just because it has its company logo scorched into the bun. read more

BurgerFi - #productplacement - Burgers Near Me - Cuyahoga Falls, Ohio

I can't say this place is any better than 5 guys. They have good burgers, but they are NOT gourmet . I can't justify the price for quality. The people are friendly but not overly helpful. The food was done fast, but I felt like I was in an upscale Wendy's other than a good burger joint. The place was mostly clean but I still had to pick stuff up off the floor so my service dog wouldn't eat it. I can't say that I'd come back. I would prefer 5 Guys as a first option. read more

BurgerFi - Burgers Near Me - Cuyahoga Falls, Ohio

Walked in at 6:20pm and was the only one in line placed my order a burger and fries with a milkshake. Then had to wait for 45mins while people who ordered after me got their food. Completely unacceptable. Had to say something to receive my order. You guys can do better on a Friday. And just to be clear I was not the only one waiting a ridiculous amount of time for a hamburger. read more

The owner is very cheap. only cares about saving money and does not even offer water cups. Makes you pay if you want water with your meal. Has a bull crap sign about it's because of supply shortage of cups. What a load of crap! Owner does not care about customer. Just trying to save $ at the customer's expense. Go somewhere else! read more

a smidge on the expensive side for a burger but oh so worth it. fries are good as well with interesting toppings available. my friend got ice cream which looked good but i didn't have any myself read more

BurgerFi - SWAG burger = Spicy WAGyu with truffle fries - Burgers Near Me - Cuyahoga Falls, Ohio

We came in for the first time, Timothy who took our order seemed irritated or if not, shouldn't be in customer service. No forks in machine, mustard was crusty on the nozzle. The best thing was Donovan who was on break. He was so kind and told us all about burgerfi and where they are. We are from Va and in Akron, Ohio. If I had a business Donovan would be working for me. He was so proud of his job, asked us how we liked our burgers. Take care of that great employee. Thank u Donovan, cause of u I will give another burgerfi a chance. read more

Didn't honor the coupon for free fries that I got in the mail. And there is a non skippable tip option so you have to give a minimum of $0.01 and the cashier will look at you like you just cut them off in traffic. Food was mid read more

I grew up in Cuyahoga Falls and it's about time greater things graced my hometown! I am not sure why this place hasn't received good reviews. It's a casual/fast paced burger joint. I don't know if people are expecting too much or what but I think it's better than 5 Guys Burgers. There was an army of workers there when I went to make sure that you got your food in a timely matter. I had a standard cheeseburger and an order of onion rings. Oh the Onion Rings- those things were just fabulous! read more

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My husband and I have been wanting to try Burgerfi for a while now and finally indulged on Saturday. It was a beautiful day so we had the pleasure of sitting at the tables out on the patio/sidewalk. When we entered, I noticed how clean and organized everything was. We went to the front counter to look at the menu board which has a lot of options and never having been to Burgerfi before, I was a little overwhelmed but quickly decided on the Burgerfi cheeseburger. Hubby got the same thing with no tomato and we shared a cry fry (fries + 3 onion rings). When you order, they give you a little tracking device to put on your table so they can bring you the correct food order when it's ready. We used the coke remix machines to get fancy pops, that was fun. They also sell beer and wine which is unique. When our food arrived, we were both kinda like wow, this is a big burger! It was very greasy but tasty. The fries were good, no big woo. The onion rings were the best I've ever had! Very delicious! Overall, good quality food. A little pricey for what you get. Our meal was $26. I feel like I could get the same quality at 5 Guys and pay a tad less. read more

BurgerFi - Burgers Near Me - Cuyahoga Falls, Ohio

Meh..... Nice atmosphere. Cool vibes.... However, food is not up to price point. This was intended for these 20 "something" hipsters that feel cool for spending too much money for overpriced food. Anyone with half a brain will not make this a regular stop. $1.00 for a SINGLE PIECE Of SWISS. $1.00 for about 7 PIECES of MUSHROOM. Wha???????? If ya'll wanna pay for this stuff. Go right ahead. Their CEO is laughing all the way to the bank. Period. read more

BurgerFi - My single burgerfi with shrooms n Swiss - Burgers Near Me - Cuyahoga Falls, Ohio

Way too expensive, not good food, don't give out free water cups. The staff in addition was rude

My first time at BurgerFi was a successful, despite it being only their second day open. I set the bar low, expecting relative chaos, but was pleased to find that even with a line out the door, the staff of BurgerFi seemed to have everything under control. The service was fast & friendly, & the food was delicious. Overall, the wait was about the same as if you went into a sit-down restaurant, ordered with a server, & then waiting on your food to come out to you. I assume that once the novelty has worn off, the lines won't be quite so long & the overall experience will go much more quickly, but the lines moved pretty fast, even on day two, so if you're hungry & impatient, don't necessarily be scared off. I've seen/heard a lot of complaints about BurgerFi's prices, & my solution for those people is simple: If you think BurgerFi is too expensive, eat elsewhere. But let the rest of us have this one damn thing, OK? It's great to have see an organic fast-casual joint settle in town, & BurgerFi is a nice alternative to the greasy burgers at Five Guys & the questionable meat at McDonald's. Order a burger or hot dog creation off the menu or, starting at $5.45, create your own. Healthier options are also available - quinoa burger, chicken apple dog, lettuce in place of buns, etc. A host of their toppings (onions, jalapenos, etc.) are free/included, & others (chili, onion rings, etc.) are available for an added charge ($1 for everything but bacon, which is $1.57). Fries & onion rings are not included & thus cost extra; they, too, come in a variety of styles & with accoutrements like cheese, chili, parmesan & garlic, etc. I loved their plain fries with cheese sauce on the side, but I can't say I'll return to their onion rings, which are each the size of my face & pretty impossible to eat. As an apropos-of-nothing note, their BBQ sauce is fantastic, & you should try to create a burger that includes it. The staff seemed to be on the ball & incredibly friendly, keeping the line moving & the restaurant clean. I'm glad to see BurgerFi in town & hope they do well here. read more

BurgerFi - Make-your-own burger: a single with American cheese, bacon, jalapenos, & BBQ sauce. It's all in there, I swear! And delicious. - Burgers Near Me - Cuyahoga Falls, Ohio

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My wife and I enjoyed our first try at BurgerFi. We knew it would be busy on their day 2 of being open and they were already easily found online so that we could view the menu and call in an order. Oddly both decided to try the hotdogs on the menu. I had the Texas chili cheese dog with their fresh cut fries and my wife had the Chicago style dog also with fries. They were both amazing in our opinion and the fries were excellent! They handled my to go order very quickly and in a friendly manner. Even with how busy they were I was able to walk in, pay and walk back out food in hand. As far as price goes, I think they are reasonable for the quality and style of food. It's definitely NOT McDonald's fast food. If that's what you want do not come here. If you want REAL burgers and good hotdogs then try BurgerFi. One thing we knew before ordering here was that they server All natural burgers. We will repeat this location and give them a try because that was one thing that we were really drawn in by in the first place. Overall great experience and recommend trying them out! read more

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Burger was good. Nothing special however. Coolest part was the branding on the bun. Fries were tasty, I would eat again but have better options if given the chance. I did see that they had craft beer but did not have the chance to experience it. read more

Messed up order... had to ask for draft beer multiple times before the only person of age remembered to pour rather than ring... fries were limp and greasy... hubby's veggie burger ended up being beef... did not check receipt after paying... patties are thin, overcooked, tasteless... smothered in rubbery American cheese... the beer was cold... bad when that is the highlight... nothing like any five guy's I have ever been to... Will not be back... as others suggest... Rail or five guys... or swenson's if you want a veggie burger... Retro Dog if you want a staff that ignores you but more comfortable surroundings. read more

BurgerFi - Branded burgers... no options... very industrial - Burgers Near Me - Cuyahoga Falls, Ohio

Good burgers and fries were delicious Fries are really good - get a bucket for carry out Onion rings were THICK and real onions a little greasy - I ate the last ring that was a little cold sitting in the grease from all the rest and Stomachache city - where are the tums The have a Coke Freestyle - which was invented by Dean Kamen the inventor of the Segway to get Coca Cola to distribute his water purification system all over the world - cool Dean Kamen should invent plates for BurgerFi to sell their hamburgers on One thing - did I mention there are no plates Eat off paper napkins - oolala read more

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Always love this place. Conflicted burger is my favorite. The breakfast one with egg is my wife's go to. Great fries and onion rings. Way better than 90% of other burger joints within 100 miles. read more

BurgerFi is the Pizzafire of burger places. You get a selection of burgers to choose from (and now hotdogs), but you can customize them. The burgers are pretty big and the fries closely resemble 5guys. The selection of burgers and sides is unique and pretty large (for burgers). They recently got a veggie burger that looks so good. You can also customize your fries and sides as well. Since it's a higher-end burger joint, it is a little more pricey. So I wouldn't suggest them for a night when you want a quick, cheap burger. This is the place you take out-of-towners for an above average burger. read more

BurgerFi - Regular cheeseburger with fries. The sauce is the "house-made" sauce that automatically comes on the burger unless asked not to. - Burgers Near Me - Cuyahoga Falls, Ohio

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Prompt service and friendly staff. When they get the food right, it is delicious. That being said, they've messed up my order a couple of times. A few weeks ago a friend and I got BurgerFi delivered and the fries were undercooked. Not cold from delivery--they had not been fried enough and were still on the raw side. Neither of us ate our fries. Last night I wanted to pick up a burger after work. I asked for the single BurgerFi cheeseburger, AS IS, add an egg. I emphasized "as is" twice, because that's the verbiage used when you order online. All I got was an egg on the burger. No lettuce. No sauce. No cheese. Nothing. I didn't see this until I got to my destination. I guess I won't be breaking my diet here as frequently anymore. When I do, I'll just double check my order. read more

I wondered why the reviews for this place were meh when the majority of the pics look so tantalizingly tasty. I now know. Went on a Saturday afternoon before getting groceries and it was pretty empty except for a couple and a family with children. The highlight of our order was by far the Oreo milkshake. Thick Oreo chunks throughout, we shared and I'd wished we had each gotten our own or ordered another flavor to try! I got the Burger Fi burger with a single patty and my husband got the CEO. We also shared the onion ring/French fry combo. I realized why the burger I got was recommended for two patties. It felt empty and all bun with just one patty. There was Burger Fi sauce on it, whatever that is, and I could see it on the bun all orange, but no flavor whatsoever. This is the theme of the food here. The fries were pretty good thanks to the salt they were doused in, but the onion rings were flecked beautifully with seasoning in the batter that you could see but when you bit in, nothing. No flavor at all. My husband was disappointed with the CEO because it boasted way more meat in the picture than what was actually on it. It actually Looked kind of sad on his plate. Since everything was lacking flavor, we were also bummed at the condiment selection or lack thereof. Just ketchup, mustard, mayo. No bbq or ranch or hot sauce to flavor the bland food we were served. Now add on that my burger was $8 and his was $11 without the sides we ordered and realize that this place is overpriced with flavorless food that does not arrive as depicted. If you want burgers and fries, there are waaaaaay better chain options (cough cough Five Guys). Only reason I'm giving 2 stars is because the milkshake was great, but that's the only thing I'd buy from here again if I ever had to return. read more

Gross environment. Chairs looked like they have never been wiped down, as well as the drink machine and ketchup/mustard station. There was a spider web with a spider in it between the handle and the machine that dispenses mustard. Everything feels very unsanitary. read more

The food was good, but also nothing special. The shakes were really good! The service was okay but a little aggressive. The ambiance was nice! For the price though, we paid around $60 for 2 people we would recommend going somewhere else! read more

This was our 2nd time trying burgerfi, and let's just say our last. The bun was dry not toasted. The burger had no taste. The fries were horrible how do you give out cold fresh cuts. The Xmas music was trash too! Y'all really deserve a half star read more

Clearly a business that dose not have the customers first in mind; weather it's the flickering screen or the no free water this place is clearly just in it for the cash. On a 40 dollar bill with shakes ordered I asked if I could get a cup of water. They advised me they may they no longer give out free water this will be my last time visiting. read more

BurgerFi in Cuyahoga Falls, Oh is a very modern and fun restaurant in the new Portage Crossings shopping area. When walking in you will notice sleek stainless steel and posh wooden accents. The feel is youthful and hip, but not to the point where it is over done. The menu features several burgers that have name like The Conflicted, The CEO, etc. They also have a build your own menu for burgers with lots of toppings and sauces. Their menu is not just limited to burgers, they also have got dogs, fries, onion rings and ice cream. The burgers are excellent and I recommend the BurgerFi sauce (ketchup/mayo taste). The onion rings are huge and delicous. Nice thick onion that does not slide out of the breading when eaten. The fries are also epic and beware of the large order it is absurdly huge. I did like the cry fry option which is half and half onion ring/french fry. I also tried the Chicago Dog. I will say I am particular about these and very critical of poor copies. The first mistake was splitting the dog open to grill. I hate this, as it just seems wrong. The dog has the correct ingredients but everything is slightly off. Tomato was meh, sport peppers were too few, relish was sub par, not enough mustard, too much celery salt etc. Poppy seed bun was also lacking. Overall this is a good hot dog, but far from an authetic Chicago dog. Save for the Chicago dog, this is a great place. Will be back regularly. read more

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This was my first time here and overall I liked it. Feel like it checked all the boxes. Very clean and nice inside, friendly staff, I liked music in background and Tv' the wall. Food came out quick; burger was juicy and fresh and loved the loaded fries. It does cost more but I felt like the quality of the food and overall ambiance of the restaurant justifies it so I will come back read more

BurgerFi - Bacon Burgerfi Cheeseburger and loaded Hand Cut Fries - Burgers Near Me - Cuyahoga Falls, Ohio

Way overpriced! when I could comparably visit other similar venues and have the same experience for a lot less. Now with that being said, the burgers are good, I'll give them that. read more

Mediocre fast food for ken-stewart grille prices. Save your taste buds and your money. My partner and I went here to catch dinner prior to a movie and were charged outrageously higher prices than advertised on the in-store menu. We ordered 2 CEO's, a regular size truffle fry, and a small drink. The cost should have been between $27-30 based on the prices advertised on the menu. The total was $36 before tip. When I asked the cashier about the stark difference, they were dismissive and lackadaisical, throwing their arms up in the air and exclaiming "management changed the prices in the system and not on the menu. Nothing I can do about that". The dishonesty in pricing made us feel swindled, and absence of even a droplet of customer service confirmed for us that going to burger king would be a better idea. At least there we can pay prices commensurate with the quality of food and we can even have it our way. TL; DR - avoid at all costs unless you hate the person you're recommending this place to. read more

Burgers are excellent..produce is always fresh...good service and the best milkshakes in town! my husband and I travel from Cleveland and we're never disappointed... read more

I picked up an order today at the Cuyahoga Falls store. I am disgusted.  The store was filthy (dirty during a pandemic!!) with trash all over the sticky counter. My order was wrong although I had the young man behind the counter verbally confirm it. I received a vanilla shake instead of a coffee mocha, and the fries were barely cooked. They were at the point to where they were soggy and obviously still partially frozen in the center.  How gross. I will not purchase anything from this lazy, disgusting establishment again! read more

Truly an enigmatic experience when it comes to fast food. With the cutting out of the drive through, and a downscaling from normal fast-food restaurants, this feels like a hole in the wall burger joint. However, you get the quality service that you'd expect from Burger King. The fries are amazing, the onion rings are huge and taste great. As a vegetarian, it's cool to be able to walk Into places like this that you wouldn't have dreamed of going into 10 years ago, feel represented and be able to have an amazing meal. Definitely a little pricey, but the food truly is top notch read more

Food was wonderful and tasty. Everyone was welcoming and friendly. I I love the non hormone and organic ingredients they offer. I will go back for sure!!! read more

I'm actually quite surprised by the lukewarm reviews. I went to Burgerfi on a whim when I was shopping at Pet Supplies Plus one Saturday afternoon. I order a burger with plenty of toppings, onion rings, and fries to go. The wait was a little on the lengthy side, but it was during the lunch rush, so I didn't think much of it. The burger reminded me of Five Guys, but I actually liked it quite a bit more. In fact, I went to Five Guys less than a week later for comparison, and confirmed that I did prefer the Burgerfi burger. Some other reviewer called it small, but I'd disagree. My fiance and I each had a burger, then barely touched our fries and onion rings. The fries were pretty disappointing, largely because there was little to no seasoning on them. There's plenty of interesting toppings you can get on them, but we just got regular ol' fries, and the lack of salt was severe. On the other hand, the onion rings are HUGE and nothing short of divine. I absolutely loved the onion rings. I'd agree that the place is on the pricey side, but I think it's similarly priced and of similar quality to Five Guys. If you like old fashioned American burgers and some really delightful onion rings, I think Burgerfi is absolutely worth a try. read more

I went there over the weekend, and love the overall concept for the place. I ordered a burger (which you apparently have to call the BugerFi Burger, because I just said burger and the guy looked at me like I had a horn growing out of my head), fries with salt and vinegar, and a soda. First off, everyone that works there seems to think they are the greatest thing ever, they are very rude, pushy, and arrogant. The food is extremely overpriced, but I was willing to try it out. The burger, fries and coke were $18, but when the burger was delivered, I was shocked. The burger was a double, but about four inches across and three inches high. It was very small. It was not worth the money, and I wouldn't recommend this place to anyone. read more

I'm shocked at all of the "so-so" reviews. I thought the food was fantastic! The atmosphere was great too. I built my burger because I'm a baby and don't like to be adventurous and try pre-thought out selections. Lol, but damn, it was fabulous. The pickles knocked that burger out of this world and into burger oblivion. My husband ordered the breakfast burger and all he did in between bites was talk about how amazing the burger was. Fries were amazing and the onion rings were HUGE and full of deliciousness. $25 for two nomtastic burgers, onion rings, fries and two drinks. Pricey, but completely worth it. Can't wait to go back! read more

I came here expecting a line and there was a huge line to order, the burgers aren't anything special I could have made the same burger for 1/4 the cost. The fries and the onion rings were great it everything had an add on cost. For vinegar with the fries it was an additional .77. If you wanted to add steak sauce to your burger it was an additional dollar! Which is just plain outrageous. We ordered 2 burgers, a fry ring combo and 2 drinks and the total was $27.32!!! For a fast food style restaurant that is outrageous. The 2 of us can go to chipotle for $18.00 or 5 guys for less than 20.00. This is my first and last time at this restaurant. read more

BurgerFi - Expensive. - Burgers Near Me - Cuyahoga Falls, Ohio

My fiancé and I went to BurgerFi last night for dinner. The place was busy, which I expected since it's new. I loved that they had a decent beer selection for the kind of "fast-food" style place that it is. Best part of the meal was the French fries. I got the Parmesan and herbs topping and I loved it. I didn't think the place was overpriced until I saw the size of the burgers. I can get the same size of burger at McDonalds for $1 or make my own larger one at home. I thought my fiancé could finish this thing in two bites. He got a create your own burger with cheese, bacon, and a fried egg and they only put the cheese on it. It's not a complicated order...however they were quick and nice about fixing it. Overall I would really only come back here if I was craving the fries. I'd rather save my money and go to The Rail for a decent, worth-my-money burger. Or just make my own. read more

It's one of those places that you walk up to on a Sunday evening and can tell something is a little off. You open the door and your ears are flooded with very loud thumping music even though the place is empty. The energy just didn't match the stimulus. I sat outside, it's loud out there too because of road noise. It's one of those places that asks you if you've been there before. You know, because ordering off a menu is a unique thing and you might need some extra help. A few exchanges of smiles with the register lets you know they know it's cheesy too. But when you are trying to create a brand you have to do what you have to do. More about branding later. So I ordered the cheese Burger Fi Cheeseburger (yup they have their own name for that too), onion rings (because a friend said they are awesome) and a nice summer beer (maybe 8 different pulls to pick from). Grand total, $15.81 of which $3.47 was the beer. So how was it? Presentation was pretty good (see photo). The burger was small (about size of the tomato slice), branded (yes literally branded with the brand by a branding iron), the onion rings were huge (each one bigger than the burger), the beer cold. The burger tasted really good and very cheesy. The onion rings were too big, hard to eat so big and you know giant onions don't taste as good and are very chewy compared to normal sized onions. I would comment more on service but it's kinda like a fast food place in that regard. Go get your napkins, catsup, drinks and straws yourself. Welp, I had to try it but I won't be back unless I'm with someone who really really wants to come here. Good news is Aladdin's Eatery is across the street. read more

BurgerFi - Look ma, it's branded! Seriously though, looks good. Tastes pretty good. Burger better than onion rings. - Burgers Near Me - Cuyahoga Falls, Ohio