I have to admit, I was hesitant about coming back to the restaurant. But my heart always wants to give good people a second chance, especially when there is sincerity and a genuine apology. When we sat down and saw the envelope waiting for us, with such a heartfelt note inside, there was no way I could not accept it. The letter was beautifully written, honest, and full of meaning. I truly appreciated it and felt its sincerity. Dinner was amazing, even better than ever. And no, I still did not order the soup haha, our little inside joke. Carlos, the manager, kindly asked us to reach out to him, and dinner was on them, which we truly appreciated. Jessica, thank you for your letter. I received it with love, care, and an open heart. Yuri was our waitress, and she did not know anything about the situation, yet her service was absolutely impeccable. Thank you to the chefs and to everyone who made the evening so special. Your care, kindness, and apology meant so much to me. It was deeply appreciated from the bottom of my heart. We will absolutely be coming back because we truly love your food, your service, and your hospitality. Thank you again, MJ and David. You made our dinner memorable read more

Captains Anchorage - Seafood Near Me - Big Bear Lake, California

If you like dark restaurants with great steak, this is your place. My neighbor recommended this spot for our anniversary dinner. I wasn't super impressed with the wait time being that we made a reservation, but the food made up for the wait. Prices are reasonable and the service was pleasant. The clam chowder is great. I got the prime rid and it was absolutely delicious. Overall, a nice romantic spot in Big Bear to celebrate or just enjoy a great steak. read more

Great Ambiance. Felt like we were transported to a candlelit tavern. 16 oz Prime Rib was good, the server was so kind to help us share the meal, and the Captain's Shrimp Platter was good too. But better value in the Prime Rib. read more

Made a reservation for New Year's Eve, food and drinks were great and the service was perfect. read more

Captains Anchorage - Dinner and drinks. - Seafood Near Me - Big Bear Lake, California

4* is about right for our first visit to Captains Anchorage. I ordered the 12oz prime rib and my wife ordered the teriyaki shrimp. My prime rib was okay but they put too much au jus on the plate plus a sprig of rosemary. I would order it again but ask for the au jus on the side and no rosemary. My wife enjoyed her shrimp but thought the portion was a little small. Service was great. We would definitely return and recommend, especially if you like an "old school " steakhouse. read more

Captains Anchorage - Seafood Near Me - Big Bear Lake, California

Came here wanting to check out their happy hour and it did not disappoint...the drinks are extremely fair priced as well as some of the bites. I got a lemon drop martini to start and hub got his n/a beer...he opted for the prime rib sandwich and I got the steak bites with mushrooms...both were really good....we decided to hang around for a second drink. Music is great in here and the bartender is clearly loved by her regulars and I can see why...personable, sweet, efficient and able to handle large crowds....when in town this is a must return for us.... read more

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Est. 1947- Does a ghost named George, haunt the Captains Anchorage? Well I didn't see him, but I did enjoy an evening, in one of the oldest restaurants in all of Big Bear Valley. Originally named, 'The Sportsman Tavern', the restaurant was the idea of Andy Devine, a Western character actor of the 1930's and 40's. The Captains is an old school Seafood and Steak House, complete with red leather booths, a comfortable bar, and a large stone fireplace. The menu is what one would expect - Seafood and Steaks. The standard offerings are all here: Lobster, Crab Legs, Seabass, Salmon, Top Sirloin, New York Strip, Filet Mignon and Prime Rib. My party tried a variety of dishes, all of which were good. I had the Sautéed Fresh Mushrooms (nice) and the 12oz Prime Rib, medium Rare. Unfortunately it was under cooked, and a bit lacking in flavor. They took it back and cooked it some more. Not the best piece of meat I've had, but they did what they could. Regardless, I will come back next time I'm in town. Big Bear has a limited supply of good restaurants and the decor and service were good enough for me to return. Hopefully the steak will be cooked just right, and delicious. The prices are reasonable, and Lorraine and Carlos do their best to take care of everyone; not just their regulars. Plus, it's been here for almost 80 years . . . and they have a ghost! read more

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We were on the road for a long day and this place was serving food until 10pm. The decor is cool, rustic and tells the story of the place. You could tell locals frequent it. The service was friendly, helpful and attentive. We arrived 30 minutes before closing and weren't rushed and they definitely tried to get the food out quickly. Prime rib was good, pretty run of the mill. The artichoke presentation was pretty. It's served with Mayo and drawn butter. There's no pretense, the menu literally says mayonnaise. The shrimp was not good, and our waiter took it without problem and said she would inform the management. No complaints about the salads. The bread and butter were tasty. Overall food was just ok. They have a good wine and cocktail selection. It's cozy. read more

Captains Anchorage - Artichoke appetizer Steamed Artichoke - Seafood Near Me - Big Bear Lake, California

We went to the Captain's Anchorage for Labor Day weekend, and it wasn't up to par. Before I dive in, I do want to say that the food wasn't bad. We ordered, prime rib, fontina cheese dip, and clam chowder. Everything was well seasoned and was tasty, BUT there was a lack of quality control. First, we ordered the fontina cheese dip for our appetizer and the cheese itself was amazing, however, the toasted sourdough slices that it came with it tasted stale. Almost as if it tasted like it was frozen or in the fridge for a while. We had to ask for more bread. That was an easy fix, but more inconvenient than anything. Moving onto the prime rib. Four out of five of us ordered the prime rib. Three of us ordered the 8oz and one ordered the 12oz. The inconsistencies were frustrating. The 12oz looked like an 8oz and was not cooked at the requested medium temperature. When asked to cook it a little longer the prime rib came back looking like a charred steak and was overly salted. The person in our party couldn't even eat it. Next, one of the 8oz prime ribs was so full of fat that there was hardly any meat on it. When discussing with the waiters about this issue, one man was really condescending with us and said, "well you did order the 8oz, right?" after we complained about how small it was. The manager came over to talk to us about the fatty prime rib and she tried to school us about how prime rib is supposed to be a fatty cut. We are well aware that it is a fattier cut of beef, however, this cut that our party member received looked completely different next to my 8oz cut. There was so much fat surrounding the red meat itself that it became inedible and it was cooked more to be rare rather than to medium rare. In the end, two party members did not eat their food after returning it. We were comped for the meals that were not eaten, and it's greatly appreciated. Going out to a nice restaurant is not easy to do these days, and we paid good money for prime rib. Is it too much to ask to get an edible cut of meat, have fresh bread, and not have condescending service? read more

The food was wonderful as was the service! Ambiance was perfect and we have already been back! Nicest restaurant we have been to in Big Bear! read more

I took my mom out for an early birthday celebration and tried the Orange Roughy Ensenada and Captain Sampler. The Orange Roughy was flaky and flavorful, and the Captain Sampler offered a delicious mix of seafood. We left satisfied and had a great time celebrating! read more

Captains Anchorage - Ensenada - Seafood Near Me - Big Bear Lake, California

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TLDR: This would be a five star review if the beef were properly cooked. I've been meaning to try this restaurant for a while. We stopped by last year on a whim and left since we didn't have reservations; the wait was quite long with no reservations. This time, I made reservations the evening before. Reservations were easy enough to make. We had a party of 5 including two children, so I called to make the reservation as the online instructions stated to do for parties over 4. When we arrived, we were seated promptly upstairs. The entire restaurant has a very dim vibe with very little outdoor light. Our party ordered margarita perfecta and tequila mockingbirds, both of which were deliciously strong. For food, we ordered the sauteed mushrooms, chilean seabass with steamed vegetables, 16oz prime rib (medium rare), 24oz porterhouse (medium rare), kids' chicken strips, and a kids' prime rib (medium). These came with salads, clam chowder, fries, and sweet potato fries. The mushrooms, salads, and clam chowders, came out very quickly. However, the main dishes took at least 40 minutes to arrive after the mushrooms were served. This was surprisingly slow since we had a 4:30pm reservation so the restaurant was still less than 50% full. I appreciated the coloring pages and crayons that were provided to entertain the children. The highlight was the chilean seabass; it was perfectly cooked with amazing flavor. The sauteed mushrooms were decent too, possibly because they tasted as if they were soaked in butter. YOLO. The prime rib and porterhouse on the other hand were a disappointment. We ordered the adult prime rib to be medium rare and the kid's prime rib to be medium. When they were delivered, they were quite pink and bloody. I expressed my surprise with a "whoa" and the server stated that he put in the order as "medium" and asked if that was okay. We shrugged and decided to just go with it. I've ordered rare prime rib before, but this was another level of rare, basically raw. The entire middle of the prime rib was bloody and chewy. I took about two bites of the middle portion and gave up; each bite had to be chewed for at least 10 minutes and at that point I just decided to swallow it. The porterhouse was supposed to be cooked medium rare as well but was overcooked; I'd estimate it to be about medium-well. At least I didn't have to chew it for 10 minutes, I suppose. Perhaps we should've sent the prime ribs back to be recooked, but other reviews have mentioned that it returned overcooked. We decided to pack up the prime rib dishes to go. We seared the prime rib on the stove at home for a few minutes and it came out medium-rare and delicious. Overall, the service was attentive and the non-beef foods were delicious. Perhaps we will stick to seafood until they figure out how to properly cook beef. read more

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LOVED our waiter, who had a frantic but delightful personality and was able to find adequate gluten free menu options. decor was adorable (especially with Christmas vibes in full swing--we went the Saturday after). read more

Carlos and Jessica are so amazing! They catered our group for 3 weeks. food was always incredible and they are such kind, attentive, thoughtful people. Can't recommend their restaurant enough!! read more

This restaurant exceeded expectations! The service was wonderful and the food was very very good. we had the surf and turf special along with the Anchor. the lobster was very tender and the crab was very flavorful, paired with steak was wonderful. Jen was our server and she was very pleasant and informative, ryan the busser was very attentive and Kent the MAGICIAN was so fun and wonderful! a great way to spend our anniversary! thank you! read more

Prime rib is fantastic Better to have a reservation My girlfriend and I celebrate our anniversary there read more

Captains Anchorage - scallop - Seafood Near Me - Big Bear Lake, California

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Great food and service.. we went on the low season, it was less crowded just like how we like it.

This place never disappoints. Great service, amazing food, and brilliant cocktails. Not to miss when in Big Bear.

Went back and got the prime rib, soooooooo amazing!!! Definitely the best meal up heee. read more

Captains Anchorage - Prime Rib 12 oz - Seafood Near Me - Big Bear Lake, California

Absolutely mediocre and overpriced. We both ordered the Sirloin. The sides, baked potato and rice pilaf were very poor quality. The rice had something crunchy in it that was inedible. I don't like to write negative reviews but I wasted too much money here for this very poor quality meal. I would describe this restaurant as a "place for old people". High prices, Low taste. I'd compare this to Sizzlers or HomeTown Buffet quality. Service was decent, we had a nice waiter. Overall wouldn't recommend at all. Regret spending my money here and waiting a night out on our vacation read more

Shawn was an amazing server with excellent, quick service and great suggestions. Made our dinner experience excellent. Food was also great I got the jumbo shrimp scampi, didn't disappoint but I'll be trying the bass next time for sure! My partner got the top sirloin that in both our opinions was cooked to perfection and with that garlic herb butter topping it was absolutely 10/10. read more

Go someplace else pure and simple. I am not exaggerating when I say this was the worst meal and experience having a meal in my life. We came for my girlfriend's birthday, thinking we would have a good time and have a great meal at a nice expensive restaurant. It started when we ordered drinks, she ordered a Pinot Grigio, and a I ordered a Pale Ale and she was brought a red and I was brought the stout. I just shrugged and drank what was brought to me she sent it back. We ordered and finally her wine came. We got the cheese curds, they were good. Had better at Yard House, but they were good. After a little bit she ordered another wine and it never came. The salad and soup came out, was okay, nothing special. Food came out and the girlfriend ordered another wine because well the other glass didn't come, we both cut into our steaks and mine was medium well, not rare. Hers was the same. She ordered medium rare but didn't think it would look well to send 2 steaks back. When it was brought to the attention of the staff they asked me if I wanted to send it back, I was like yeah a 60 dollar steak I want it right. Then another waitress came over and was trying to explain to me that there will be a thin line of pink in the steak. I was like yeah, I ordered it rare it should all be pink. I told them to cook it 3 minutes on each side and it will be fine. Came back, it was still cold, and looked like the cooked it 3 minutes total which was better than being over cooked. The garlic mashed potatoes were okay. We both agreed that the meal wasn't that great and not worth 60 bucks. They brought her a piece of cheese cake and sang to her, that was cool. Bill came and they charged us for 3 wines, already annoyed with the place then that happened. After they finally found the manager to take it off. He brought me the check again. I told the manager it was the worst meal and experience I've had and he wanted to know why. I had him take my card and pay then gave him the list on why it was horrible. His attitude was pretty much like whatever and walked away. Before they say anything I did tip and told the manager on the way his dismissive attitude greatly appreciated. The ambiance was nice. The staff was nice except the manager, the food not worth the price. The experience was horrible and they didn't care. read more

We dined here last night on our first night here in Big Bear. We were seated at the 2nd floor and the dining area is huge with log cabin feel. We ordered the Peanut Colada(loved it), Bourbon Bacon Jam ( original and awesome ) Prime Rib and Grilled Salmon are both delicious. We are not disappointed with the portion and did not leave hungry. The only thing we did have dessert as we are full Sean and his partner( sorry forgot his name ) are both excellent and gave great service and definitely 5 Stars . Great recommendations and friendly service. Kudos to both of them Kudos to Carlos for inventing the Bourbon Bacon Jam ( must try) read more

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Came here for a new years/birthday dinner while in Big Bear. Not much good to say other than the service. I ordered the surf and turf. Filet was cooked correctly but served warm. The lobster was so hard and almost cold that I didn't even finish it. My girlfriend ordered a steak medium rare that came out over medium. She did not finish it. Clam chowder was excellent, and like I said prior, service was too. But this was not the birthday dinner I was looking forward to. read more

Captains Anchorage - Seafood Near Me - Big Bear Lake, California

The food and service at this place was outstanding. I love the atmosphere. It was the best prime rib I've had in several years perfectly cut. The service was outstanding. The people were friendly. I really enjoyed that meal. Can't wait to go back there again. read more

Staff was friendly and knowledgeable. Celebrated birthday at a wonderful booth. Ordered the prime rib with a glass of Hess wine. Dreamy. Wife ordered the salmon with their special sauce. Top drawer. Only have good or great things to say. No negatives. None. read more

We had Thanksgiving dinner here and it was great! Service was terrific and everyone was very nice. Food was great. My wife had the special turkey dinner, our daughter had a shrimp meal and I had the filet. The turkey meal was huge so we were able to have our turkey leftovers the next day. Definitely will do this again, with earlier reservations. Thank you for our wonderful evening. read more

My husband and I came here for our anniversary, and it was a very awesome time. The restaurant itself is nice and clean, and the service was impeccable. The servers were attentive, but also allowed us to enjoy our meal at the same time. My husband ordered the sirloin steak, and I ordered the chicken teriyaki. We both agreed that the food was delicious. The ambiance is amazing as well, especially if you enjoy haunted history like we do. To top it all off, our server gave us a complimentary cheesecake for our anniversary, which was very thoughtful of them. We'll definitely be back. read more

Amazing food, service and old school feel. Had the surf n turf. Highly recommend this restaurant. Some of the very best service ever!!! Our server Jennifer and Ryan were fantastic!!! read more

Well, once again we have to thank Captains Anchorage for making a special occasion even better. Our friends took John and I there for our anniversary. Patty and the entire team were all so very sweet in making sure we felt their good wishes. Jennifer, as always was the best server EVER. We always love going and enjoying the wonderful food and service there, but there is just no better way to celebrate a special moment than in an establishment that add to the emotion of the memories. read more

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Once again Captains Anchorage did not disappoint. Last night was a wonderful anniversary dinner. Prime rib is always the best, my wife had the scallops and absolutely loved it. Tonight we went back for appetizers and cocktails. The clams were amazing as usual, and the shrimp Diablo are the best ever. Service is always so wonderful and the staff is the best. We would highly recommend Captains Anchorage to anyone looking for a wonderful experience. read more

When in Big Bear this place is a must. Soups are all home made.... Amazing clam chowder. Steak Diane was amazing. Great service and ambiance. read more

Plenty of seating great ambience. Patti, the owner came by and said hello. Will definitely return. read more

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My daughter and I enjoyed our dinner here when we visited the Big Bear. The restaurant felt so cozy and nice. My prime rib was amazing and they had a great selection of wines as well. Will return when we are back in town. read more

Captains Anchorage - Seafood Near Me - Big Bear Lake, California

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I've waited too long to write a review. Captain Anchorage is a MUST-go-to restaurant when you come to Big Bear. It has a long history as is a historical site. The Steamed Clams are amazing, especially the white wine garlic broth. Entrees are on the bigger portion size. We always order the Prime Rib, which is always delicious. My only complaint is the bread, which always seems to feel steamed, soft, and wettish. I prefer bread to be crunchy and crispy on the outside and soft on the inside. This would be perfect for the clams. I guess being Italian, I am a lot more critical of bread. They have a perfect wine selection that pairs well with whatever you order. Service is always delightful. They know how to engage with their customers without being overbearing. The ambiance here is what you came to Big Bear for! It's cozy, and relaxing and takes you back in time. Captain Anchorage was known as a Sportsman's Tavern back in 1947 when it opened. read more

Good food and service The electricity went out while we were there but the staff treated it calmly and brought out table lights. Dinner was not interrupted. The service was overall great read more

Was invited here two weekends ago by our friends after a lovely day on the lake. Wow. What a great gem in Big Bear. Had a family vacation home in BB for many years but never knew about this place. The owner was great and shared stories with us about the history of the place and we actually got to see the video footage of the spiritual encounters. Watching the videos made the hair on my arms stand up. Seriously. No joke. The food was amazing and service was top notch. Highly recommend this wonderful place. Probably the BEST restaurant in Big Bear. Can't wait to come back! read more

Captains Anchorage is our favorite restaurant in Big Bear. The food, atmosphere, and wait staff are amazing. We always get a cup of their famous clam chowder soup. I like the captain's chicken and teriyaki chicken and my husband likes all the steaks they offer but especially the prime rib. It has so much history which even includes a ghost story. It is a great place for a romantic dinner but still a great place for a party of friends. I can't recommend this restaurant enough. It's not just food, it's an experience. read more

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Drinks were great. Order3d the Filet Mignon medium. Came out rare. Sent 1/2 back to cook more and the outside came out like charcoal. Only got to eat 1/2 of my $54 steak. No discounts from the restaurant read more

Captains Anchorage - Seafood Near Me - Big Bear Lake, California

We've been regular guests, usually visiting about a couple times a month, and have always enjoyed your restaurant. However, our last couple of visits have left us feeling unwelcome. During our previous visit, we didn't have a reservation and were made to feel like an inconvenience, so this time I made sure to reserve a table. We arrived early for our 4:45 p.m. reservation and were seated in the bar area, even though there was an open booth available in the dining room. It was disappointing to be placed there again, especially after taking care to make a reservation. Feeling unwelcome, we decided to leave. As we walked out, the hostess didn't acknowledge us, which only added to our disappointment. Unfortunately, we'll be taking our business elsewhere--perhaps The Pines or Santana and Mavericks. I hope this feedback helps improve the experience for other loyal customers in the future. read more