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    Chick-fil-A

    3.8 (725 reviews)
    Closed • 7:00 am - 9:45 pm
    Updated 3 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Classy
    Casual
    Dogs allowed

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    We wanted to finish our U.S. trip with Chick-fil-A, so we visited the Sunnyvale location. There, we experienced some of the best service we have ever had. I'm not sure if I remember the name correctly, but I believe the employee was a Korean staff member named JW Lee. It was our first time visiting Chick-fil-A, and he kindly recommended the menu for us and explained everything so carefully. He was very thoughtful and friendly, and we were truly touched by his kindness. Thanks to him, we were able to end our trip in such a happy and warm way. Of course, the chicken burger and chicken biscuit were so delicious, and the sauce combinations he recommended were perfect too. It was more than just a meal -- it became a really special memory for us. Because of him, we now have such a beautiful memory of this Chick-fil-A location, and it made us want to visit again someday. I really think employees like him deserve recognition, so I wanted to leave the best review I could. More than anything, I hope he sees this message. I truly want to thank him again. Thanks to his kindness, the last part of our trip became a very happy and unforgettable memory. Thank you again so much.

    Table
    Khiem N.

    It's all standard affair for a Chick-fil-A. There's a small little playground here. The service is actually worse though than a normal Chick-fil-A. No one was at the mobile pickup area, and when they were, it seemed like they were talking to their friends first even with me waiting in line. Nothing too tragic for most fast food joints, just so for Chick-fil-A. The tables are clean and they have fresh carnations set up on all of the tables.

    Egg White Grill
    Lauren L.

    Service was pretty good per usual. I always try to avoid drive through bc the lines would get too long. I'd recommend to go in to order. I got the deluxe chicken sandwich meal. Huge fan of their waffle fries (but it's only good fresh, so eat them while it's still hot!) the sandwhich is pretty straightforward and had some lettuce and tomato. I feel like this location is particular needs an expansion or bigger parking lot to accommodate the incoming and outgoing traffic and it not affecting the drive through line with all of the cars. I've also tried their b fast items but the drawback is that it closes early @10:30. Wish it stayed open longer or had the option for al all day breakfast.

    Best chicken nuggets ive ever tasted. Im a relatively decent eater but those nugs are so good i order the 30 count. Service is amazing. The restaurant is usually busy but you feel good being in there. 10/10.

    Waffle fries fail.... All little bits and pieces.

    I live in Santa Clara and I drive to Sunnyvale Chick fil A as this restaurant has been consistently clean, friendly and tasty. However this time, the waffle fries were a huge disappointment as they were collection of little bits and pieces...

    Looks like someone ate some... what say you??

    I do love the food at this location, customer service is good. In the past I've given the location 5* but I can't today which makes me sad. I'd LOVE it if you're reading this review, give me some feedback. How would you handle same situation in my place... See pictures. I understand prices increase as the whole nation feels and hit hard... But serving this, I don't know... Let's see if I get a call back.

    Outside art
    Daisy G.

    Chick-fil-a never fails to satisfy my chicken sandwich cravings. The sauce goes so well with the fries and sandwich. I love to get the spicy chicken sandwich with extra pickles and a side of waffle fries. My favorite thing to do with my sandwich is to add Buffalo sauce on the chicken for added heat, fries on next, and chick-fil-sauce. After eating the sandwich this way, I have not gone back to a plain old spicy chicken sandwich. A lot of the workers are fairly young (probably high schoolers) but with good manners. They treat their customers really well. The lines can be pretty long when coming during busy hours but it goes by quick. Ordering inside is usually quicker for me. The window art are all so amazing! The artist did well on enhancing spring art on the windows and makes the drive through more enjoyable.

    Cobb Salad

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    After going to the Redwood City location, can confirm the size of the chicken strips here were less than half the size of other locations.

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    Writing this review because there were 666 reviews. Good food, a little pricy but still good

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    Page 5 of 19

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    Are their bathrooms open?

    No, their dining area is still closed.

    Do they accept Apple Pay?

    YES they DO accept Apple Pay!

    View All 3 Questions

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    Valley Goat

    4.2(700 reviews)
    2.6 mi

    Our experience at Valley Goat (our first ever visit) was fantastic. The manager was especially…read morehelpful, juggling my group's constantly changing plans. Great food, great service... yet another winning restaurant from Chef Izard.

    Service and staff: - Our server was helpful with answering…read morequestions around sizing of each dish - The staff was also good about letting us know when the kitchen would be closing Food and Drinks: - Potato crepe: plenty of lettuce cups so that everyone in our group of 6 could try one - Scallion focaccia: so good - couldn't get enough of the whipped feta pepper jam. And I'm not even a fan of feta. Could eat this all day - Empanadas: comes with 3 empanadas per order. We were each able to try half of each one. Flavorful - Pork belly: my friends enjoyed this dish - easily shareable amongst the 5 that ate it - Spicy handroll dip: little bit on the smaller side, but tasty. - Cinnabiscuit: this was unique and delicious. We shared amongst 6 of us, but could easily be consumed by one person based on the taste Miscellaneous: - Indoor and outdoor seating available - Good for small and large groups - Food is a little bougey for kids, but we had a kid with us and he enjoyed the French fries - Dishes are definitely meant to be shared - Casual ambiance and a little loud (could still hear each other) since there are a lot of tables inside

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    Sourdough & Co. - Sandwiches, Soups & Salads

    Sourdough & Co.

    4.5(94 reviews)
    2.7 mi

    Really good and freshly made. My wife, fifteen year old son and I ordered three sandwiches, clam…read morechowder and the flat bread. My fifteen year old son said his sandwich was amazing and he loved the flat bread too. Usually picky with his food when we eat out. All the sandwiches were good but the clam chowder on a freshly baked bread was really good. We're Polynesians so we usually demolish this small order but it was a lot so took half a sandwich and a little bit left of the clam chowder to go. Thank you Mr D, great service. Malo

    I love me some good ol' sourdough so when Sourdough & Co. became the lunch recommendation, I…read morecouldn't say no. Breads are baked fresh in house and the menu offerings consist of: handcrafted sandwiches, soup, salads, flatbreads, and even has a kid's menu. Purchases: * HAM & TURKEY [on honey wheat bread] * PASTRAMI REUBEN [on sourdough] Sandwiches are made on sourdough bread by default and includes house spread, lettuce, tomatoes, onions, mustard, & cheese. Customizations are welcome. Sandwiches were good and very filling. The only complaint on my end was the shredded lettuce that made for messy eating- I would have preferred whole leaves. Honey wheat isn't recommended if you plan on eating your sandwich later- this bread is softer and will become soggy quite quickly. 4 stars. The bread to protein ration is fair, food is tasty, and the staff was kind. I'd say this was a good first experience.

    Photos
    Sourdough & Co. - Front counter

    Front counter

    Sourdough & Co. - Sandwiches, Soups & Salads

    Sandwiches, Soups & Salads

    Sourdough & Co. - Sandwiches, Soups & Salads

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    sweetgreen - Healthy Salads, Wraps, and Bowls

    sweetgreen - Healthy Salads, Wraps, and Bowls

    3.3(423 reviews)
    0.2 mi
    •$$

    super busy - they are understaffed. it takes a while to order since they only have 1-2 people…read morehelping take orders while 1 person does the online orders. they have additional 2-3 people helping prep the ingredients like cutting and washing. i love the chicken caesar wrap! was filling and hit the spot post a long day of apartment tours. it is also located in a plaza with ample parking.

    I came to Sweetgreen and ordered the Autumn Harvest Bowl, which was actually very good…read more Unfortunately, the customer service really took away from the experience. When I first walked in, the man working at the counter didn't greet me or acknowledge me. He appeared to be in a bad mood, and throughout the ordering process, his attitude felt unfriendly and unwelcoming. When he asked if I wanted anything else, I initially said no, but then changed my mind and decided to get a drink. His response made me feel like I was inconveniencing him simply by adding something to my order. The most uncomfortable part was when I went to pay. The payment screen was asking about a tip, and I was trying to navigate the options and cancel out of the screen so I could complete my payment. I wasn't sure what I was supposed to press, and instead of helping me, he continued doing something else and didn't offer any assistance. After I tried again and the payment didn't work, he huffed and said, "You keep canceling it," in a very rude and irritated tone. I even apologized and told him that I didn't know what I was doing, but there was still no attempt to help or show me what to press, and no apology for the way he spoke to me. I ultimately walked out feeling really uncomfortable and honestly baffled by the interaction. I paid over $20 for my meal, and while the food was good, I expected a much more welcoming and respectful customer service experience. Everyone can have a bad day, but customers shouldn't feel like they're a bother for needing a little assistance with the payment system.

    Photos
    sweetgreen - Healthy Salads, Wraps, and Bowls - Drinks and utensils area

    Drinks and utensils area

    sweetgreen - Healthy Salads, Wraps, and Bowls
    sweetgreen - Healthy Salads, Wraps, and Bowls

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    Wildseed - BANANA FRITTERS

    Wildseed

    4.3(1.1k reviews)
    8.2 mi
    •$$

    Had a reservation for 6pm and was seated right away after arrival…read more It was our first time at Wildseed and we were impressed. My friend and I shared the mushroom bao, rigatoni pomodoro and corn pizza. Our favorites were the mushroom bao and corn pizza. I really love the use of coconut milk in the mozzarella. We also opted for the peach galette at the end. The peaches were pretty tart but the ice cream complimented it well. Only con we had that night was the AC was blasting and it got pretty chilly towards the end of our meal.

    I came to this restaurant two days in a row because I really enjoyed my first experience…read more Unfortunately, my second visit was noticeably different, and it really highlighted one of the biggest challenges for any restaurant: consistency. First Visit - Nearly 5 Stars On my first visit, I ordered: * Beet Poke * Mushroom Bao * Kale Caesar Salad with Falafel The beet poke was fantastic. It was fresh, light, and packed with seaweed, with a delicious dressing that brought everything together. There were great textures and flavors, and I would have happily ordered it again. The mushroom bao was another standout. The mushroom was perfectly fried, tucked inside a soft, fluffy bao, and topped with a tangy slaw. Great combination of crispy, soft, savory, and acidic. The kale Caesar salad was also delicious. Fresh, flavorful, and satisfying. At this point, I was thinking 5 stars and was excited enough to come back the very next day. Second Visit - A Different Experience I ordered: * Beet Poke * Mushroom Bao * Kale Caesar Salad * Potato Pizza Unfortunately, things were much more inconsistent. The beet poke was probably the biggest disappointment. There was barely any seaweed, very little textural contrast, and the dressing tasted completely different from the day before. It was also barely dressed. If this had been my first experience with the dish, I honestly would not have ordered it again. The mushroom bao was still good, but it didn't taste the same as the previous day. The slaw was noticeably spicy this time, whereas it hadn't been spicy at all on my first visit. It made me wonder if there were different chefs or if the recipes/preparations simply weren't being followed consistently. The kale Caesar was the one dish that remained consistent, still delicious on day two. The potato pizza was underwhelming and definitely something I wouldn't order again. The flavor combo wasn't working with me. We also got the gluten free crust which was not great. Almost more of a cracker than a pizza crust. The Verdict: If I were reviewing this restaurant based only on my first visit, I would have given it 5 stars. The food was fresh, creative, flavorful, and genuinely memorable. But after coming back the very next day and having several dishes taste noticeably different, I had to take a few stars away. I'm not sure if there were different chefs, different prep, or something else going on behind the scenes, but consistency is such a key part of a great restaurant experience, especially when you're paying restaurant prices. When a dish is fantastic one day and just okay the next, it's hard to know what experience you're actually going to get. The ambience is great, and while the service was friendly, it was also a bit slow. Overall, I still see the potential here, and my first visit was genuinely excellent. I just wish the second visit had lived up to it.

    Photos
    Wildseed - Interior during a midday lull

    Interior during a midday lull

    Wildseed - BEET TOSTADAS

    BEET TOSTADAS

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    Chick-fil-A - hotdogs - Updated September 2026

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