We just left this restaurant because we were told 1st the bar area was too busy to clean tables because there were 6 free tables but all were dirty. So we sat in the dining room. Benches were dirty and after waiting over 5 minutes for someone to even come to our table we left. Now at another restaurant in Seguin with much better service read more

Super slow, took them 10 mins to get a server. 40 mins to get our food when we ordered right away. Chips were oily and we didn't receive a skillet queso. Not very clean. read more

The food was okay, although the tables were dirty when being sat down. The server was nice but very weird and forgot a few things from time to time. The managers were eating and we had been wait for about 10 minutes for food and didn't care for that. read more

Chili's - The mit was very dirty! Ewwww - Bars Near Me - Seguin, Texas

Great food, fast friendly service in the bar. Waitress was exceptional, despite the crowd and doing double duty as bartender. The restroom on the other hand, was messy. Could've been the Sunday crowd, but definitely needed attention. We stop here a lot as we travel this way often. We've never been disappointed. Again, kudos to our waitress. I wish I'd gotten her name! read more

Went in today at about 7:30 for dinner. Asked how many, told them 3. Then my family and I stood there while a host and hostess kept walking past us. Another family of 6 walked in and were seated almost immediately. When I asked if they were working on our table I was rudely told by the host, "Just a minute, we are working on it." I am normally very forgiving but this was just beyond rude! We left and went to Mongolian Buffet where we were greeted with a flower and seated. Thanks Chilis for reminding me why I do not frequent your establishment. read more

This chili's has some serious problems went into today for a quick snack 1 1/2 hours later... our order was wrong sent it back and it took 20 more minutes to get it back our son was completely done with his meal.. a lot of other problems as well.. never going back! read more

Worst Chilis I've ever been to in my life. 1. They turned down a party of 6 in front of us because the size of the party was too big even though they literally had an entire section of tables open. There was still 45 minutes left before they closed. 2. No toilet paper in bathroom. 3. Ran out of Swedish Fish for the children's specialty drink and didn't offer a substitute. 4. When ordering desert, the ice cream machine was "broken" (or they had already cleaned it and didn't want to use it at the end of the evening). 5. We never received even one refill on my drinks. 6. Worst of all... they didn't allow me to use the kiosk to pay. This is because they didn't want me to take the survey and tell the staff what a terrible experience I had. Lastly, I still tipped 15% become I believe this is a management problem not a waiter problem and I didn't want the waiter to bear the consequences of some serious management failures. Never going here again - you shouldn't either! read more

This is sort of your standard chilis. Everything was pretty mediocre and my chicken tenders had a lot of inedible chewy pieces. However, the lettuce for the salad was fresh and the service was excellent. read more

Enjoyed the food, drinks - bartender worked his butt off to serve everyone and that was awesome. Unfortunately a lot of hookers work here and the local men know it well, so if you're a pretty girl you might get a lot of looks whether you're "working" or not. read more

Bad attitudes, loud patrons that don't control their children, service takes long time and food barely warm. Second time and both times were same read more

I can only give one star because I was completely ignored and never acknowledged at the to-go counter. Everyone looked at me but never said anything. After several minutes I started yelling at waitresses if there was someone working to-go in the kitchen and they both ignored me. I white girl with dark brown hair and glasses and a Hispanic girl with purplish hair. Just terrible customer service so I'll take my business elsewhere. read more

I never give negative reviews. But I could not let this one slide. This is a national chain so I don't give them as much latitude as a local independent. I jus talent $53 on take out and the food was not good. My quesadilla was poorly made and did not have much meat inside it. Nachos were soggy. Among other things. read more

This place should close. The doors were locked. We banged on door and employees looked at us. As we we're getting in our cars to leave...driving away they opened door. Poor excuse for a business. read more

So I came to sequin for work purposes I came to eat at this Chillis for dinner. My plan was to go out and have fun that night after I wrestled with one of there burger and fries I got the stomachache from hell instant Mudd butt. So if your gonna come eat here don't go around closing time unless diarrhea is something that your into. read more

kitchen was very slow to bring out the food. The burger was flavorless and unimpressive. Someone told me that Chili's actually has a good burger which is why I went and it validated why I don't go there but once every 5 - 10 years. With all the specialty burger places around this a last choice. Stick to the one thing they do well which is the skillet queso. read more

had a great experience here in the seguin chilis location, fast friendly service and good waitress interaction, we tipped well for her great service, enjoyed visiting with family while enjoying a good steak and sides. read more

This was the worst Chili's location in the country by a mile! The service was atrocious and a total joke. We should have known when we all sat at the front of the restaurant without a host to seat us for 15 minutes. My mother ordered a 2nd beer with lime and received it 20 minutes later. The food was far from special and I'm sorry we ever thought we could celebrate a birthday dinner at a place like this. Please don't waste your time ***BEWARE***! read more

We only stop here out of desperation. They are slow, very prone to getting your order wrong, just poor service and an unpleasant experience all around. I'm not a big fan of their menu in the first place so the fact that they are so bad at everything else makes it even worse. read more

I frequent this exact Chili's 3-4 times a week. They constantly kept running out of my favorite beverage on tap. I asked the Bar Tenders on Saturday when they would have it back. They stated no later than Monday. So I call up there to ask the manager when they are getting it back. He's says they change out there taps every quarter and it wont be coming back. Very sad they had a patron that was spending no less than $150.00 per week. You would think they would listen to the people that regular there place. Guess not, and on top of it I have a very unprofessional Manager call me BOSS over the phone. Learn some etiquette Mr. Manager. I'm not your BOSS I was your customer. Not any more. read more

Sit at the bar!!! Awesome. Matt and Justin are pretty spot on. 2 for 20 is always a sure bet

We enjoyed the Bottomless Soup & Salad option :) It's very affordable, especially as we usually order water to drink. The salad was very good and we had some of all three flavors of soup -- baked potato, southwest chicken, and chicken enchilada. I really love their baked potato soup, but I have to give first place to the chicken enchilada for flavor! This option also comes w/ bottomless chips and salsa ... you really can't beat it for lunch! Our server and hostess were great, which really makes such a difference :D read more

Came here at 6 last night and it took 5 minutes before we were greeted. Should have ran! We sat down and waited another 10-15 minutes before anyone acknowledged we were there. Ordered our drinks then the real wait began 45 minutes later we finally got our drinks. Another 20 minutes later our food arrived cold and wrong. By this time we were so hungry we couldn't wait for them to take it back to fix it. We sat at our cleared off table for another 10 minutes waiting to ask for our check which was also wrong. We were charged for games we never played. It took over 2 hours for 2 people to eat a very simple meal. I will NEVER go back here!!! read more

I order for pick up. Very print service. Excellent food. This probably one of the best places to eat in Seguin. So if you're in town, this is the place I'd recommend. read more

Dirty and terrible service. Hostess was rude-asked for table to be wiped down and she threw a rag on the table and walked away, should have got up and left at that moment. Went down hill from there. read more

Chili's - Had to sit in this for dinner this evening. - Bars Near Me - Seguin, Texas

Worst food , worst service, it almost like nobody hears you. Never going back. It use to be good years ago, when they opened till about year and 1/2 ago but now forget it. Seguin really needs a good place that will serve anything. read more

As good as any of the other Chili's we've been to. Service was great, and our food was excellent. Great place!

Never been to a place that is this slow. Takes them 45 minutes to get a salad, and I am sitting on the bar. Now I am late and cannot even leave. People are getting too drunk at the bar, cursing out loud and this is a family restaurant. Update - did not get my food for one hour and left without eating..... First time this has happened..... read more

25 minutes after being seated had to flag down the hostess to get our drink order in. Waitress finally showed up and we told her we were leaving read more

WOW. Chili's lost a couple of customers for life tonight. We're walked to a dirty table by the hostess and she proceeds go walk back to the front and stand there, thanks I guess. Finally after a lengthy wait the waiter comes to the table, noticed how dirty it was and went to get a cloth to clean it but first stops at all his tables, cool. We then order drinks and food all at once. Wait times were ridiculous even for a busy time. Queso came out ice cold, they take it to the back and bring it back boiling, hopefully not from the microwave. Tacos and beans ice cold and tasted old. Addressed the issues to the manager, he didn't really care. We wouldn't eat the tacos so he took the tacos off the bill. I could clearly go on. I'd avoid the place if I were you in my opinion. Good luck. read more

The service was wonderful. Our server was so helpful and nice. They answered any question we had about the menu items very well. The food was amazing and came out very quick. I would definitely come back to this location again! read more

Waited a reasonable time to get seat and to get my food. It all tasted good and no doubt will come back again.

The service is great and they are very friendly. Never have any problems with my food and can count on having a good time.

My wife and I have now been traveling for 19 days and have traveled about 4000 miles. The stop at this restaurant tops our list of the WORST that we have had in those 19 days/4000 miles. When we were seated the hostess first asked if the small booths would be okay - we declined. Then she offered us a small table for two that was nestled in the corner between two large and noisy groups. We asked if we could not have one of the tables around the corner where we could have some semblance of quiet and she said sure and she would get us a waitress right away. After a long wait, my wife told me what she desired to order and went to the restroom. More time expired and finally a waitress arrived to take our order. She first stated that she was sorry because no one knew that we were there. I said that was obvious and she stated: "Oh, that is the way this is going to be!" I ordered a diet coke, enchilada soup, and quesadillas for my wife. I asked for water, a bowl of chili, and the half turkey sandwich. My wife returned to the table. In a little while our drinks arrived and then my chili. My wife was told that her soup would be out shortly. My chili was a very thin gruel and not like any chili that I had ever received in any previous Chili's Restaurant and we are FREQUENT visitors to them. Nonetheless, I loaded it up with crackers and ate it all. It was also more spicy than any other chili that I had ever eaten in Chili's Restaurants. It was as if someone had added hot sauce to the chili as either a joke or "payback". We then received our quesadillas and the half sandwich. A group of 12 was then seated right behind us which amused us since we had really hoped to be in a relaxed area with little noise. However, that was not to be. Then my wife was told that the enchilada soup was not ready and it would be another 5 - 10 minutes. This was at 1:00 in the afternoon and it is a main staple of the lunch menu. She was offered another soup which she declined since she dislikes the chili and the loaded baked potato soups. She accepted a salad instead but really did not want it. While discussing the enchilada soup with the waitress, my wife discovered that the quesadillas were EXTREMELY greasy. Not mildly greasy. EXTREMELY greasy. Now everything was heading in the wrong direction. I offered to change with my wife (she has no gall bladder and cannot tolerate any greasy food). However, due to my medical conditions, she did not want me to eat them either. She was offered to have them redone, but she declined and asked for the same sandwich that I had. That was agreed upon and after the waitress left, I gave her my sandwich and finished my chili. The manager then brought out the other sandwich and apologized for the EXCESSIVE butter that the chef put on the quesadillas. She stated that they were oversaturated with butter. We ate our lunch and my wife did ask for and receive a refill on her diet coke. I would have liked to have had more water but was never offered that opportunity. We then got ready to pay the bill. I accessed the bill on the kiosk only to discover that I had been charged for the quesadillas and two sandwiches. We then tried to get the attention of either a waitress or manager to no avail. After waiting a long time, I once again tried the kiosk and discovered that the quesadillas had been removed from the bill. I then paid the bill and we departed. Subsequently I remembered that I failed to get my PLENTI points for our visit but that was my mistake for not taking the time to find how to secure my points via their kiosk system. The only thing that my wife got for lunch that she ordered was the diet coke. We found the food to be of questionable quality and the service to be unacceptable and mostly curt and almost rude. read more

Just left and will never return. Waitress could've cared less. Actually acted like we were a bother. My daughter ordered soup and salad. You'd think you could t screw that up. Wrong! She ordered the potato soup first. First bowl was ok. Second was a very odd color. Totally different consistency and tastes awful. The waitress said it was cold so she put water in it and microwaved it. So she asked for the tortilla soup and when she brought that you could have cut it with a knife. Then she said just bring me another salad. OMG what was in that salad? It looked like a long, hard piece of dried dog poop!! So disgusting. The waitress saw us find it and said " I don't know what that is, we just open the bag. What??? She didn't even act like it was a big deal, at least fake it. She brought the check out and took it off. My daughter asked to talk to the manager. She said "well he took it off do you still want to talk to him?" We just paid and left!! read more

Food was great but salad too small. Looked like a side dish container from KFC. Requested music volume turned down if you call that music.

So disappointed with the Chili's in seguin. We've gone to the one in San Marcos (yes we'd rather drive to San Marcos than eat at the one here) and the fajitas were awesome, here they were just like boiled meat. I called to see if I could prepay an order for the next day, they said yes. 10 min later I got there, and they said no. They said I had to use the app. Downloaded the app, the pay system was down. Smh. Just bad service. read more

Let me start by saying I love Chillis and dine there regularly, but my experience at this location today was terrible. First of all the service was SLOW. There were 6 in my party. 3 adults, 3 kids. This lunch lasted almost two and a half hours!!!!! Took a bit for the waitress to come by and take our drink order. Not a problem but didn't see our drinks for about 20 minutes and she said it was because they didn't have any clean glasses. Finally took our order about 25 minutes in. Asked for refills, another 29 minutes. Still not enough clean glasses. I can see why, there were tables that were not bussed almost the entire time we were there. Got our food over an hour after walking in. I ordered a triple dipper to share with my 2 kids, so not sure why that took so long. Other than that, my friends had two burgers and a child's pizza. Not very complicated. After waiting that long, the food wasn't even hot but at this point, just too exhausted to complain and extend this lunch any longer. At one point, the waitress even told us how she hated her job and had an interview soon!! So that sums it up!! My survey at the end of my meal did not go through. The Chillis in Seguin was an absolute disaster today from start to finish. read more

My husband and I had a horrible experience. We were seated at a table that was not cleaned. After ten minutes no one stopped to get drinks or asked if we needed any help. We got up and left and the manager had a baffled look on her face when we got up and left but never stopped us to ask what was wrong as we passed her. read more

Bottomless Soup & salad. How possibly could they mess this up? The list was long. Slow. Soup was cold. Forgot the Chips & salsa. Salad was reasonable getting the 2nd star. read more

Although the food is very good, the service was terrible! We were told 15 minute wait for a table, finally were seated 45 minutes later! Once seated, the staff had no clue who our server was! We had to keep flagging down servers as they walked by to get our drinks, appetizers, etc. After placing our order, it took another 45 minutes to bring our food out! Along with forgotten items and drinks. Don't get me wrong, the staff was very nice and I understand if you are short handed (however, that was not the case). Maybe we caught them on a bad day, not sure. All I know is I would rather make the drive to San Marcos then come back here. read more