So let me start this review with no one ever goes to Chili's expect it to be good. No offense, but occasionally I want something I have not had in a long time and it had probably been at least 8 years since I had visited one. I was seriously surprised with how good the food was. I had a Buffalo Chicken Sandwich and it was one of the best I have had in a long time. My wife wanted a burger and she really enjoyed it. The one thing both of us did not like was the metal cafeteria style tray the food came to the table on. Both were warped so they wobbled on the table every time you set the food down. Still even with that we were both so impressed with the food itself we have talked about the next time we go. If it has been awhile since you have been to a Chili's maybe it's time to get them a second try! read more

Came in today to get some lunch. Had three workers look at us. Not acknowledged us at the front desk and continued on. No "please hold" or they'll get the hostess. After five minutes of standing up front with no service or acknowledgment we walked out. Can't rate the food because again no service. read more

Good old Chili's... They burned this place to the ground about 5 years ago and rebuilt ya. I love your bacon cheeseburger! We arrived before the dinner rush tonight and were promptly seated. Our server Josh took great care of us. The food was delicious and we were out of there in about an hour. Perfect all around. I got 2 words for ya... Southwestern Eggrolls!!!! read more

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Chilies was the bomb tonight. Normally it's 3 stars. Tonight it was 6 stars. Anthony is the best weightier that I have had in a long time. He is the real deal! Good service and will not forget about you. He is definitely no rookie when it comes to this stuff. I had the fajita skillet and it was 20 stars. Amazing! Told Anthony to surprise me with any strawberry drink and he made me me a strawberry lemonade. OMG. It was good. Thanks Anthony! read more

Chili's - Tex-Mex Near Me - Virginia Beach, Virginia

Came to Chili's to celebrate my best friends birthday. Margot was our hostess and she had a great personality! Jen was our waitress and she was amazing! My friend knew what she wanted, however I didn't, so Jen made some great suggestions. My friend and I both ended up getting chicken fajitas and they were AMAZING! Will be returning for future meals read more

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I've been going to this location with my family for years, and we have not had any bad experiences. Today's the first day after a long time I got to eat here again, and the customer service was great. Our server, Brandon, made sure we got our food quick and constantly checked our cups for refills. Although, my friend asked for no onions on her pasta and she ended up having onions on them. Even though she didn't notice it because she was too hungry, our server noticed and apologized. He offered to give her a new plate, but she didn't care much about it, so she kept it. Bonus points for Brandon for being an entertaining and outgoing server. He cracked jokes here and there, and had quick little conversations with my whole family, which made our meals enjoyable. read more

My friend and I decided to switch it up tonight. We came here for their unlimited enchiladas. We got those and an appatizer; fried pickles, I love 'em. We came on a Monday which is usually slow but they were busy. So there was a bit of a wait for our table and food. I was dissapointed that the fried pickles didn't have a good breading, it didn't really hold onto the tangy slices. It had good flavor though. It's described as garlic infused and you can def. taste that. The homemade ranch on the side was pretty good. Overall I loved the flavors but the dish fell apart in terms if execution. The main attraction: the enchiladas. They were awesome. I had the option of changing them in new plates and did just that. When it comes to unlimited the first plate is always bigger. After that they bring it out two at a time until your fill point. It's a nice clean establishment, very polite and professional. A bit of a thumbs up. read more

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One of my favorites of all the chain restaurants. When I go with my mom and we're not extremely hungry, we'll usually just have their awesome Blackberry Tea & order/share the Triple Dipper - "Combine your 3 favorite appetizers! Served with dipping sauces. Choose from: * NEW Spiced Panko Onion Rings * Big Mouth® Bites * Boneless Buffalo Wings * Boneless Honey-Chipotle Wings * Southwestern Eggrolls * Original Chicken Crispers® * Loaded Potato Skins * Hot Spinach & Artichoke Dip" - copied & pasted from their website. Yes, THREE for $11.49! Can't beat that! I've been happy with the food and the service at both locations - the Macarthur one & Virginia Beach Blvd one. Bathrooms are clean, food and service has been consistent. (Just avoid going on a Friday or Saturday night.) Also, if you join the email club, you get an email within a day or two for free chips & a choice of salsa, Guacamole, or Chili con Queso dip! Do it! :) read more

Chili's - Oh man, their guac is so fresh today!! - Tex-Mex Near Me - Virginia Beach, Virginia

My daughter and I were running errands and stopped in for a late lunch. We should have known it was going to be an interesting lunch when the guy who was bussing tables put down his cleaning supplies to grab our menus and seat us...right beside the noisy kitchen when there were tons of open tables. We asked for a new table and were promptly ignored. We watched 2 other tables get seated and get their drinks and appetizers before we saw our waitress (20 min) we went ahead and put in app and entrée orders b/c we were had other places to go. 20 minutes later our waitress brought our food b/c the runners didn't so we got our appetizer and entree. They forgot the dressing for my daughter's salad and brought me a sirloin instead of a ribeye and when i finally spoke with the manager, he debated the cut of steak. I am a steak fanatic and know my cuts and that was definitely a dry steak that was no where near a ribeye. They did ultimately give us my entree and appetizer for free, but it was just not a good eating experience. I enjoyed myself at the Ninmo location much better and will probably go to that one in the future if I want Chili's. I definitely won't be back to the one on va beach blvd. No pictures because i was so irritated and I didn't even take my leftovers home b/c it was not a good eating experience. I barely finished a quarter of my food. :( read more

I love chilis. The atmosphere here is awesome. I love how once you order drinks you can just keep reordering on the little iPad thing on your table and you can also pay at the table. Our servers name was Neal, he told us about 5 times. I think he was high or something. He was new and seemed to be running around like a crazy person. The nachos were really good I love how they put toppings on every single chip. It gave it a gourmet feel. I had the fajitas which were good. They only give you 3 tortillas and charge for extras. Lame.... They were really skimp on the cheese, pico and sour cream for them. The menu is $10-20$ I wish they had something for cheaper or like half order plates or something. All in all it was a pretty decent meal. Good cold beer and delicious nachos. This location is always busy so be prepared! read more

I would not recommend a sat outside for 45 minutes and watched so many people go in after this tall slinky hair pulled back dude who just looks shady. I don't know. Maybe he did too many drugs before coming to work, but he forgot about us like absolutely unprofessional I would not waste money, and it looks dirty inside, absolutely disappoint. It wasted an hour of my life because he couldn't do his job. He was a host. He's tall, slinky, and white, I did not get his name but I mean it's not that hard to press a button to notify people. It was absolutely ridiculous and then when I came in to confront him, he will try to lie about it to cover his tail. Do not eat at this establishment. They are liars and will waste your time. read more

I love Chili's. I was a bit disappointed with my last visit. We ordered Texas Cheese fries and the cheese on the fries was minimal. My fiancé ordered the Just Bacon Burger and he loved it. I ordered Cajun Pasta with shrimp and I could not finish it. There was incredibly too much spices and salt on the shrimp and it was pretty uneatable. The best part was the desert...perfect! I really wish the pasta wasn't as salty as it was because otherwise it would have been pretty enjoyable. read more

Chili's - Tex-Mex Near Me - Virginia Beach, Virginia

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Stopped in for a quick bite at 6:35 on a Wednesday night. Decent size crowd but not overly packed, seated immediately. Ordered 2 bowls of soup and a steak cooked med well. One bowl of soup came out within 5 minutes , the rest of the meal took 35. Steak was cooked rare to med rare , asked to have it cooked a little more. 15 minutes later, still no food. Waitress was apologetic and comp'd the soup and ice tea but still was way less than impressed with service. Won't be back read more

This chilis used to be just fine. The food was serviceable and service attentive. Not the case any longer. The hostess was clearly overwhelmed and did not speak clearly. We waited over 30 minutes despite there being over half the restaurant empty. The server, Margo was good, but was hampered by a kitchen not working on all cylinders. Not sure what was going on but the B team was working this night. Best avoid unless you have time to spare. read more

My husband and I ordered two appetizers, chips and queso and an an entrée. The boneless chicken was so overcooked, could barely cut them and had very little sauce. The nachos came with absolutely nothing on them..no jalapeños, sour cream, etc. The queso was fine, however the chips were crushed; none large enough to dip. So disappointed and we'll seek other places for pickup in the future. read more

STOP PUTTING WATER IN YOUR SALAD DRESSING!!!!! If you are out just let your customers know. Watered down said dressing is disgusting.

I've came to this location for quite some time, and over the years have seen the service decline. Server was inattentive last time I came and I thought it was maybe just that server, but today I had a different server, and she was also inattentive. Maybe it's ingrained into the culture of this location to not care or have a nonchalant attitude while serving, but I work too hard to spend my money here. I will not be coming back to this location. read more

Door Dashed Roasted Asparagus, mashed potatoes, and Ancho Salmon. It was delicious and clutch at 9:55pm, I work late hours so it was very convenient. read more

1st time eating here, if i wanted a crap burger i would've brought my a$$ to mcdonald's. chicken was good aleast. don't recommend burgers read more

Chili's - soggy a$$ burger bun - Tex-Mex Near Me - Virginia Beach, Virginia

Wheeew I was judging soon as I walked in the door . The bench to wait on a table was broken . Which was of course a hazard. Then the table we were sat at was not completely clean and in place . We received another tables food and had to send it back then we never got our appetizers but we got our entrees. The food was delicious but experienc sucked and this was my first time trying this restaurant I'm disappointed and should not went to Applebees read more

Stop in here for lunch during the week. Great lunch menu, fast service and most meals are under 10 dollars.

Terrible service. I ordered and paid online for curbside service. Order was to be ready at 1:31pm, I sent the "HERE" text as instructed. 1:45pm, I decide to go in and get my order. I was passed by an employee who never greeted me. I saw my order sitting on a counter so I went BEHIND THE COUNTER and retrieved my food, again the same employee passed me and never batted an eyelash that I was behind the Chili's counter in my nursing uniform getting my own food!!!!! I returned to my car and a few minutes later, the same Employee brings an order out to a curbside customer. I ask this employee to explain why to retrieve my own order and why he blatantly Ignored me when he saw me in Chili's getting my own order from behind the counter. He really didn't care, shrugged his shoulders, and have my a very insincere "sorry". When I asked for a manager, he informed me that he was the manager! At that point I was literally speechless! read more

Ordered online for curbside to go. Arrived 5 minutes before pick up checked in online . Saw girl walk slut with several orders ended up with one left she looked around and went back inside. I waited till 10 minutes after my window for pickup and went inside. Saw order sitting on shelf realized mine was the one she had come out with 20 minutes earlier. Waited 5 minutes at counter for some one to come up could see them checking mirrors and as I went behind counter girl came out asked me question. I grabbed my food walked out no asking for it or anything. Very crappy run operation and they want to get paid more increase the service to meet expected pay. read more

This is a wonderful location. My husband and I like to come here because we Love how tasty the food is and how they have their calories stated all on the menu. My hubby has ordered the sirloin, the queso burger, and the oldtimer burger before. He enjoyed all 3 entrees. As for me I always get the santa fe spicy grilled chicken salad and it is amazing here. Other locations just dont cook the same food as good as this place does. Also our waitresses have always been nice and very attentive. Try the Enchilada soup if you get a chance it is a small cup but delicious! read more

I was just there a few days ago and the only thing that was really good for me was the dessert. My mom enjoyed her steak although she originally wanted a Ribeye but they ran out? I ordered the chicken enchiladas and it was just a mess! You could tell the ingredients weren't fresh. The tortillas were hard and the chicken was a bit dried out and hard. I felt like maybe it was old chicken but who knows. The sweet tea was gross and the water tasted like It came straight from the tap. The dessert and our waiter (I think his name was Marcus) were good to go but I don't think I'll ever come back here. read more

I like going to eat at Chili's. The food is always consistent. I really like their burgers.

I ordered a Togo order my lava cake was frozen solid ,lid doesn't fit cup no straw no dressing for my salad for some odd reason they give me chipotle chicken sauce for my steak which was supposed to be cook medium well and it was rock solid and all the food was cold as if they stuck it in the fridge I arrived like 5 mins before my pickup time and still waited 10mins for my food and tried to eat it in the parking lot smfh I will not be eating at chilis anymore be better off throwing your money in the dumpster around back read more

I didn't enjoy me stay today at this Chili's we were seated and waited 10-15 minutes just to ask someone to take our order.They took more than 5 minutes just to give us beverages.When we received our food it was very low quality...I will definitely not come back again. read more

What a disappointing attempt at Chili's tonight. Walked in with a group of five for a birthday dinner at about 7:30 Sunday night. The host looked lost and showed us to a large table near the bar. We asked for a different table because it was way, way too loud for us. He gave us a shrug and said the main section was already closed for cleaning. We asked again for any other option on a table and got no sign of empathy. We walked out to find another restaurant. Side note: the bin outside of the front door was overflowing with McDonald's trash. Overall, the night was a success. My family had a delightful meal at Outback. read more

Great service nice waitress smiles for everyone and she gave great suggestions. My experience is usually really nice here. I will continue to return for a beer and a burger from time to time. By the way the restroom was clean. read more

This review is because JOSH had such amazing customer service today ! I called in my order and picked it up. He was great !

I'll give it a two....and we didn't even eat...showed up and place was somewhat crowded. Gave the receptionist our name....was told about a 15 minute wait...no problem...to our left was 5 open tables near the bar. Told the young lad we would just take a seat there. He chimed back...sorry those are for people waiting to be seated. Ok....but why are there people, at least 3 families waiting? To the right we're three tables open but needed cleaned. Well we probably could have sat at one of the three if one of the three young gals that was just standing around would have grabbed a rag and cleaned them....guessing they were part of the give us money for nothing movement. read more

Not too busy Saturday night. Ashley was our server & she was awesome. Food came out in a decent amount of time & all accurate. Food is always good here. read more

I really only pushed it to 3 stars for timeliness & customer service of the staff working pick up orders. I ordered a few nights ago & the female server was prompt & courteous delivering an accurate order. I opted for the pick 3; my disappointments were the mashed potatoes, even fully loaded something wasn't right about them. They had an odd taste I couldn't figure out. The sweet tea was lacking (barely sweet) & I had no straw for my to go cup (minor but problematic when thirsty & driving 25 mins). The steak (nicely seasoned) & broccoli were both cooked well. I've been to this location many times over the last 20+ years I've lived here. Just some useful feedback for the future. I'd return, maybe swap out the potatoes or say leave them plain . There are plenty other items (drinks included) on the menu I enjoy. As long as they never ruin the chicken crispers or southwest eggroll I'm there. I've enjoyed the bowls & wish they'd bring back the guiltless chicken. read more

My boyfriend and I are regulars here. We have gotten two know the 2 bartenders very well, they are very sociable and helpful. The happy hour at the bar is all day everyday and you honestly can't go wrong with that. They have a lot of good deals like 2 for $25 and 3 for $10. Good prices and good portions! read more

Young Hostess could use a lesson in customer service. Very unprofessional as she greeted her fellow employees who had arrived after my group & seated them before even glancing our way. Assistant Manager tried his best to be friendly, and comped partial meal ticket. Which who doesn't appreciate even when it's forced kindness. Still very much appreciated. Waiter Rocky was awesome. someone give this man a raise. Second time I've been to this location and had poor/ Ehh service. Would not recommend unless you're ready for an emotional roller coaster of service :) read more

About 14 years, I took my then girlfriend here for a nightcap after a romantic night. The service was horrible. It took about an hour and a half to get our food, and the food was horrible! Fast forward to today, and there were a few changes. I married my girlfriend, we have 2 kids, and the food here was better. But the service stayed true to form. This was on my "Do Not Return" list, but we went to support my son's school. We were seated and our waiter came to take our orders. He brought the drinks back quickly (which was just water) and he brought free chips and salsa because we were there for the school. The chips and salsa was better than a Mexican restaurant! I got excited, thinking back to our bad experience years ago. Then, reality set in. We ordered a kid's pizza and burger with chocolate shakes, the Big Mouth bites (which the have in the appetizers...remember this) and some black beans & rice. I just happened to glace at my phone. It was 7:03. 30 minutes later, we still had no food and most of the restaurant had cleared out. 15 minutes later, the food finally arrived. Everything but the kids' shakes. I asked for some mustard. After 5 minutes, I started eating. Dude finally brings the mustard. STILL NO KIDS SHAKES! At this point, we have inquired 3 times about these shakes. At 8:03 (exactly 1 hour after placing our order) the kids size shakes are brought out. Are you kidding me? I could have driven home, made shakes for half the restaurant, and had them on the table in less time! The kids had to take the shakes with them because it was time to get out of this place before I said something. I give it two stars because the food was decent (much better than years ago), but if you have the same busted service after 14 years, this Chili's is the first on my new "Never Again In My Natural Black Life" list! read more

I give this Chili's a five star because the person that assisted my Aunt Marva and self was so patient with us as we fumbled and navigated our way through the menu. It was almost like a comedy skit. Kevin made it so uncomplicated and less intimidating. Kevin had very good suggestions as to the combinations of our menu order. He's a genuine people person; sure made our stay very comfortable. The food was delicious, the natural flavored fruit tea's were awesome. The price was right. Lastly, Thank You, Kevin for making my Aunt's and myself day a pleasant after Church day. Icing on the cake. I recommend a visit to this eatery. read more

I try to not frequent chain restaurants often, but I was out voted by two hungry girls. First off, we had at least 4 different servers, when we finally received our margaritas, it was 10-15 min after we ordered them. We also ordered queso dip which apparently only comes in spinach and meat now. Again, we waited 15 min to get this app, and it came to us cold and congealed. After we placed our orders for dinner, we waited a good 40 min before food came out. I ordered the fish tacos, two of my friends got the chicken bowl, and another the sliders. All our food was cold, not warm, COLD. When our server asked us if everything was good, we said no our food was cold. She sent over the manager, who offered to get us a hot meal. We told her we wanted our food boxed up, because we were no longer hungry, she said no problem. When we received our box we could tell the food was hot. She gave us 50% off our meal, and we paid. Once we got home, later that evening, we had some of our food. My tacos were inedible. It tasted like the just threw more seasoning on it and refired it. The fish tasted like rubber. This is the last time I will go back to that Chili's. The service was mediocre, and the food was horrendous. I did complain on their website, and will see how they handle it. Keep ya'll updated. read more

They have the best bartender on Thursday. The food is good and the service is normally pretty good. I just go for the $5 drinks on Thursdays. read more

Chili's - Tex-Mex Near Me - Virginia Beach, Virginia