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    Chipotle Mexican Grill

    3.0 (52 reviews)
    Closed 10:45 am - 10:00 pm
    Updated 2 weeks ago

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    All the pieces of steak that was given to me were mainly just tough fat gristle
    dayah n.

    Cold Vibes, and Stingy Service...Never Again!!! I visited the newer Chipotle on Davis Street in Vacaville on June 3rd at around 9:30 PM. still 20 minutes before their 10 PM closing time. When I walked in, the place was nearly shut down already. All the food containers were pulled out, and the team was deep into cleaning mode. I was the only customer in the building, yet not a single person greeted me. I stood there for several minutes while they kept wiping down and moving around me like I didn't exist. There were at least five employees working, and while I can't say all of them looked at me, I know for sure that one woman kept scrubbing right in front of me without even glancing up, and a young man turned, made eye contact, and just turned right back around without a word. It was uncomfortable, awkward, and honestly rude. Finally, the woman in front of me muttered, "Just give me a second," like I was bothering her. Then an older woman (who I believe was the manager) finally stepped in and offered to help me. I ordered a kids meal and wanted that Honey Chipotle Chicken but it wasn't much left of it so I end up just asking for the steak and politely asked if she could include the last few scraps of the honey chipotle chicken since that's what I came to originally order and they were clearly about to toss it out since there wasn't even a full serving left..it surely wasn't fresh Just the thick hard bottom scraps of the container.. It definitely was sitting there for a minute by how it looked. There were maybe six pieces left in the pan. She gave me three. Then she added a few tiny chunks of steak, and that was it. Claimed she was giving me half and half I raised my eyebrow when she did that.. Thinking to myself..wow! .. really... You're going to be that petty huh. I was so irritated and upset that I didn't even eat the food that night.. I was so turned off by the whole experience, I really wanted to walk right out. I end up buying tacos from another spot instead. Then the next day, when I finally ate the meal, I had to add my own chicken at home because the portion was so freakin small it wasn't even 2 oz of meat. That's when I realized the steak was mostly gristle, very dry & tough, and the rice wasn't edible at all It was dry, cold, and disappointing all around. I know it was just $6.43, but this wasn't even about the money..it was the complete lack of basic service and human decency. The whole thing felt stingy, petty, and dismissive. I've already contacted corporate, but based on past experiences and their current rating on here, as well as the other Vacaville location on East Monte Vista.. I don't expect much to come from it. I'm officially done. If you want to get your money's worth go to Que Onda Taco bar right next to Olive garden. They give you really generous and more then fair portions and I don't even generally eat a lot I end up getting the kids bowl and it looked like a regular size bowl plus they have all types of different protein choices from chicken, steak, shrimp, brisket, pork.. whatever you desire. Plus the customer service is awesome! I'm tired of supporting these corporations and franchises just to pay top dollars for below subpar service.

    Build Your Own Burrito way too small.
    Gianni C.

    If I order a $15 burrito I would at least hope it wouldn't be this small. I would have been better off going to a mom and pop shop and getting my money's worth shopping locally. Waiting 10 minutes after ordering this on the app and going through the drive thru to be met with this is upsetting. I never have this issue at the other location either.

    Their side guac with a pit shell still in the unmixed avocado.
    Alfred T.

    I've really tried hard to give these guys a chance- and it seems like each time it gets worse. Today, it was the side of guac. It's basically a giant hunk of an unmixed avocado with the hard pit shell. And to have somehow gotten that scooped into a side serving cup had to be a sign that they really don't care. Last time, the guac was disgusting and brown. The time before that the steak was dry. Before that, the beans were gritty. I'm done. I'll take my business elsewhere.

    Honey chipotle burrito bowl with vinaigrette
    Joanna M.

    Since opening we have tried this location a few times and it's always been great. We live in Fairfield but take the drive because this location offers better service. It's smaller dining, so a group of people fill up the room quickly but employees work fast. I like that I they have a drive through for quick pick up when ordering through the app. We were pleasantly surprised on our last visit by Sheila. She made the most beautiful bowl and burritos. I apologize before ordering because we had several kids at home and they're all picky eaters up to an extent. But with each order she out so much love into it. But she out did herself in the last burrito. I was AMAZED!

    This is a mountain of rice and sour cream with a waterfall of hot sauce.

    This place has been awful with their food portions before but today took the cake! Might be because I'm hangry lol I started ordering no rice so I could avoid having a rice bowl but you really shouldn't have to not order things you like and are paying for so they can give you fake portions of food. Now I'm mad at myself for not saying no rice and evened up with a rice bowl with sour cream and hot sauce

    Steak salad bowl yummy
    Edna N.

    Customer service appreciation was very excellent member of the evening crew Natalyee was very friendly host at Davis st Vacaville ca .restaurant

    Where's the fucking meat?  60 dollar order and stingy on meat.  4 bites of barbacoa on my burrito bowl last night. Get bent

    Bs put some damn meat in the meal. Every fucking time with you guys. Enough is enough. Thanks for charging for meat and putting none on there.

    Marsena V.

    This place needs to improve. The workers were unpleasant and rude, not only to the customers but also to each other. It felt like all the employees hated each other. The food was good, but they overfilled our burritos and couldn't close them. Despite that, one of the workers forced it closed, causing all the food to leak out.

    Food was amazing portions was on point and the crew was nice and patient. I recommend this place.

    Old Hispanic lady that works there has an attitude when I ask for extra extra rice and she gives me the basic portion

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    1 year ago

    Food was great . Great service . Very clean inside . Parking not the best but either than that . Nothing negative to say

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    2 years ago

    Close at 10 not 11 maybe yall should change it instead of watching me walk all the way up to the counter... sillies

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    2 years ago

    I love the food here and everyone is so nice. The place is clean. Highly recommend to everyone!

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    2 years ago

    Excellent vibe at this chipotle. I was greeted upon entering, and the food is so fresh. I will FORSURE be back.

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    Page 2 of 2

    Ask the Community - Chipotle Mexican Grill

    Review Highlights - Chipotle Mexican Grill

    I had a great experience in the Davis Street store today and shout out to Kaylee what a delightful young lady.

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    In-N-Out Burger

    In-N-Out Burger

    3.8
    (362 reviews)
    1.9 mi
    $$

    In n out is one of our favorites. We love the burgers and animal style fries…read more Service and ambiance similar across locations, and setup for a good experience regardless of which spot you stop at. This location can get super busy and long drive through lines. That is my only reason for a 4 star. Nothing bad to say about the food or quality - just can be a bit longer wait time here than the other locations in woodland and Davis. Recommend in n out!

    Sorry to say I am reluctantly done eating at In-N-Out restaurants…read more After a lengthy drive and stopping for a hopefully pleasant casual lunch it turned into an absolutely awful experience. Finding parking at this location was a nightmare. It's similar to other In-N-Out locations. Not enough and the layout is impossible to navigate. Plus the line for the drive up window blocks many of the available spaces. We, like others, had to park in a parking lot across the street... no doubt that business loves that spillover??? First using the restroom was disgusting. It was filthy, not maintained and way too small for the volume of people. As a model they should know better by now. Does any staff check it occassionally? It was 1:30 on a weekday and they just couldn't keep up with the orders and the lines didn't move and it got incredibly backed up. Folks were getting super irritated. Then the bedlam of finding a place to sit and eat. People hovered over tables waiting for that last bite to grab a place. Children ran around unruly, screaming and yelling (OK, that's a parent issue, but staff should be trained as they walk around to tell them that's not acceptable). Then, the most disappointing part- the food. I'm sorry it's not what it used to be. The volume is apparently sacrificing quality. What happened? Even the fries were soggy and greasy. I should give it one star, but this has been a long standing mainstay for quick quality fast food. Sorry, no more. I left this experience upset and with a lump in my stomach. They had a model that worked but didn't expand the corporate 'mold' to meet the demand.

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    It's the same stuff.
    It's the same stuff.
    In-N-Out Burger
    2/11/25 Exterior, entrance

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    2/11/25 Exterior, entrance
    Mendocino Farms

    Mendocino Farms

    4.3
    (224 reviews)
    1.9 mi
    $$

    We first discovered this place about a year ago and, tbh, we were not immediately impressed…read more.. mostly because we ordered the wrong things, I think... But... The service was incredible. One of us ordered a salad and she did not like the dressing it came with. One of the employees (Willis) overheard her mention it and was Johnny on the spot offering to remake the salad with a different dressing. Months passed and we went back. I immediately noticed how friendly the staff was. Like crazy friendly. Like... maybe they even enjoy their jobs friendly (in food service that is pretty rare). This time Jerry took our order. Super friendly and interactive. I mentioned that he seemed really happy. He informed us that one of his favorite artists was dropping a new album that night and couldn't wait to hear it. We went back a few days later and Jerry was there again. I asked him how he liked the album and then we got into a discussion of music. We discovered we had very similar interests. Anyway, we are now very regular customers. I have met Jerry, Willis, one of their new hires, Miah, and their new Manager, Travis. Every time I go in, if I meet someone new, they are just as friendly as everyone else. I am slowly getting to know them all. Also, I now have my favorites. The Almost Fried Chicken is really good as well as the Chicken Parm. If you are looking for a place with a positive atmosphere and good eats, be sure to put this on your list. I just want to add that I've now been there several times since writing this review and every time, without fail, the interactions have been unbelievably positive. It is SO obvious that they care about their customers. There are people I forgot to mention, also, so wanted to add extra shout-outs to Sierra, one of the managers, who obviously knows how to treat her employees and her customers. And I recently met Brae Lynn who seems to have been a fantastic addition. It's gotten to the point where I'd almost rather eat there than eat at home. In short, if you've had a bad day, head on over to Mendocino Farms and get a shot of positivity. I'm pretty sure that's free. The food is a bonus! Why go to some fast food place where people hate their jobs? We know it. They know it. They know we know it.

    We ordered delivery last weekend and had a really great experience. The food arrived in about 30…read moreminutes, which was faster than expected. The salads were fresh and really good, and we tried a few different sandwiches that were all very tasty and flavorful. Everything tasted fresh and well made. Definitely looking forward to trying the restaurant for dine-in next time!

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    Mendocino Farms
    Mendocino Farms
    Mendocino Farms

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    Tacos Jalisco

    Tacos Jalisco

    4.0
    (401 reviews)
    0.6 mi
    $

    We hired Taco Jalisco to cater a backyard wedding. Everything exceeded our expectations. A team…read moreof 5 arrived early to set up and cook, they served us, then cleaned up. We were especially impressed with the presentation (the serving table was so pretty with brightly colored clay pots) and the food was so delicious! We would love to hire them again for another event! They were so friendly and helpful!

    This is a locals spot that has obviously been providing very tasty food to Vacaville for decades…read more If you come here you should expect to be full and happy. The food is good and they make you feel welcome. Ambiance is simple and like what you might expect at a well run family owned diner. The restaurant is clean and it is calming to enter. I looked, and every customer appeared to be really enjoying their meal...It had that kind of ambiance. Hospitality is a very welcoming 6 stars. They are attentive and treat you nicer than you expect at a business. The food is served in very generous portions and they make a good, house made, horchata. I recommend ordering some. If grandkids are listening, I say the food is pulled up a bit by you're hospitality. Pico de gallo? A blended maybe cooked tomato chili salsa? Freshly chopped onion and cilantro? The rice is a bit bland, but when combined with the red wet burrito sauce, it is fantastic. I think a drizzle of that sauce should be on the inside of every burrito. I am a foodie, and I am giving you a full five stars overall, but recommend a little more fresh veggie. I only write reviews if establishments are excellent or somehow a disappointment. Tacos Jalisco is excellent and deserves your business.

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    Wall Art
    Tacos Jalisco
    Tacos Jalisco

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    Chipotle Mexican Grill - hotdogs - Updated July 2026

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