Horrible car buying experience. Brandon, the sales guy, lied to us. Car had a bunch of problems from when we left the lot. Driver side ball joint was loose, the car would leak, shocks and struts were no good and the brakes were no good. I found all this all thanks to Midas after taking it in for a oil change and asking them to inspect the car and we only had the car for about 2 weeks. CHOICE AUTO DOES NOT INSPECT THEIR CARS BEFORE SELLING THEM. If you want a amazing car buying experience, check out Tony down at Tony Hyundai Waipio. Tony Hyundai is honest and will take care of you and work with you. read more

SCAMMERS! I went to choice automotive to sell my car. I was speaking with Ron. He asked for my keys so he could step out to my car and "verify my mileage." When I returned to my car at the end of the appointment, I turned it on to see that the ENGINE LIGHT was suddenly on. My car was in perfect shape so there was no reason for the light to be on. Confused and upset, I asked Ron what happened and why the engine light was on. He said he had no idea and that the light wasn't on when he was in there. Not believing him, I took my car to the jiffy lube across the street. They read the code which was a sensor error. They cleared the code and the light never returned on- there was nothing wrong with my car. Ron deliberately sabotaged my car so that the engine light was turn on and 1. He could offer me a lower price for it and 2. I couldn't sell it to a private buyer. I am disgusted with this blatantly fraudulent behavior. I will be calling the better business bureau to report. As a young woman I am well aware that car dealers see me as a target and someone to easily take advantage of which is why I am so passionate about writing this post. Please do not give business to those who take advantage of people who might not know everything about cars. They don't deserve your money or time. read more

I am customer of this place and I WOULD HIGHLY NOT RECOMMEND ANYONE GO HERE! UNLESS you are a mechanic and know cars well! The car I purchase was great when I test drives nothing alarming on the initial visit. 2weeks later warnings start popping up on the dash another week later the car stalled out n stop driving in the middle of the road! I called very upset and they offered me a rental HAD NO AC I returned it another rental CAR WOULDN'T START.. they made me pay for towing and repairs. 1400 in repairs they paid 200 of it after buying the car that month they said per warranty that's the best they can do. and well now car isn't useable n is just sitting as a big waste of money every month. IM AN IDIOT FOR GOING THERE I HOPE NOONE EVER GOES THROUGH WHAT I WENT THROUGH WITH THEM! HORRIBLE HORRIBLE SERVICE! read more

My experience with Choice Auto was amazing. I went to 4 other car lots before this one and was grateful that this was my last stop. The service was amazing - everyone on site was so warm, authentic and trustworthy. I needed to sell my car ASAP and they were able to help me out and even gave me a complimentary rental car for 4 days while they processed my car so I could still have transportation before I left the island. Thanks so much Keala, Brad and the entire team for the great experience!! Update: While I waited for my check to be cut, they shared homemade lasagna with me. And when I was good to go, they ordered a Lyft for me! Couldn't have asked for a better experience!! read more

Choice Automotive - Home made lasagna while I waited... These people are awesome! - Car Dealers Near Me - Honolulu, Hawaii

Great costumers service when you're buying the car. After that watch out! We bought a car, paid for the extended warranty. After driving it off the lot noticed an engine sputter. Took the car back the next day to be serviced. After almost 2 weeks later and extremely poor communication with me I get the car back. During the 2 weeks they gave us a loaner car. After a few days they called and asked me to trade in the loaner car for another one ( not a big deal) however the next car was a death trap, a year passed safety and at one point the car battery died. Throughout this 2 week process waiting for my car. I was told the car was ready when it was not. Another time I drove to the dealer to pick it up after i was called and said it was ready and they were confused why I was there. They kept telling me they call and texted my wife and they didn't. I asked them what number they had and it was wrong. They will always tell you they will call you back and won't. One person showed me his phone call log just to defend himself and I showed him my call log with nothing on it and no voice mail. Finally when I went to get in my car to take it home I noticed they drive it 200 miles. I challenged them again and they told me that it was it took while they were troubleshooting the engine and going back and forth to the service department. Absolute bull! How do you put 200 miles on a car driving to Kapolei? They get defensive way too fast and cause you to lose trust in them very early. Glen clearly tries hard but just lies to your face to shut you up. He is a quick talker and cuts you off very early while you are talking. The team at Choice basically will say anything to deflect anything that looks weird, like why a car would have 200 extra miles on it and minus a half a tank of gas. They are nice to your face but not sure how genuine they are. Good luck. I want to add I have never wrote a negative review on Yelp, until today. UPDATE: Choice called me back (same day) after my negative experience. Overall they admitted to bad communications and are committed to fix it. I believe them. The additional miles was explained, although it was a large number of miles I guess it's possible. Just was very shocked. I was offered a full detail, full tank of gas and other options. I declined, mostly because I am just too damn busy to go through this again. I told them " I bought your extended warranty so we have relationship, let's get it right next time and we are good" Very hopeful! read more

Was able to get a hold of Gabriel and he took it upon himself to solve the problem and get me my registration asap. Got a bunch of excuses from other staff members at Choice Automotive but Gabriel was the one who kept in touch until I had the paperwork in my hands. Which is why I'm adding a couple stars back in my review. read more

I traded a vehicle that I bought from them because I had a lot of problems with it. They was able to get me in another car but it took over a week to get it because the GPS it fail safety. I had a loaner but I to go back in forth to change my loaner multiple times which took time away from work and I lived in Waianae. Then when I finally picked my car I purchased there was light on for needed oil change soon and the tire sensor fault. It was raining and we had to pick up my daughter from work so I didn't get a chance to talk to Giovanna who was our sales person. I took a pictures of the light warnings and texted Gio in the morning. I did the oil change because I didn't want to get anymore damage. Took a while to get a response and then it he just goshed me. So I went to Choice auto to talk to him. I informed Gio of what has and he talked to his manager, I think it was Gabriel. Gio came back and said that they did change the oil but because they didn't drive it the oil change light was on because of time not because it not changed. Then his manager came and talked to me and told me that all the newer cars has the sensor and that it's normal when you hit the pot holes and it will come on and that they would not change it and I have to do it even tho I had the pictures to prove that it was there when I picked it up. He just told me to keep checking the tires. Total disappointment, I thought they was helping me from one bad situation but now I'm stuck to figure out another problematic car. Didn't say thank for changing the oil or nothing. read more

I was very lucky to have JJ helping me on purchasing the Tesla. The transact was quick and simple. the car is in excellent condition. Thank you JJ. read more

Well was interested in a car... set up an appointment to see said car... then contacted that they were going to be closed for deep cleaning... scheduled second appointment and was told not to worry the car would not sell... to be called again and told they were still closed for cleaning... rescheduled for the third time... then called and told no need to come to appointment the car sold... how the hell do you sell a car when your are closed... SHADY as fuck... maybe a good sign car was probably a lemon... SMFH. read more

I had a great buying experience at Choice Automotive. Denzel was amazing to work with from the initial appointment scheduling to the final purchase. Highly recommend! read more

First off just want to say the customer service is great. Called before I went to the lot and they sent me current pictures and a free Carfax report for the truck I was interested in. When I came to the lot in person Shelly was warm and welcoming and answered all the question I had about the Tacoma I wanted to look at. Ran, the manager, and Shelly really helped me with the deal as I was working with a pre approval from my bank and a trade-in. I got to say I'm leaving a happy customer and finally able to get the truck I've been wanting! Ask for Shelly if you want an awesome no-hassle experience. read more

Choice Automotive - Car Dealers Near Me - Honolulu, Hawaii

BUYERS AND SELLERS BEWARE!!! I'm pretty laid back, so I usually let things slide, but not this time. My first ever review goes to Choice Automotive and clearly not for a good reason. This was my first and probably last time buying/selling a used car at a dealership because of Choice's deceptive business practices. Bought my Jeep from Choice a year ago which in hindsight was a terrible idea. I went back to sell our car less than a month ago and was given a quote that I thought was reasonable, abet lower than what I was hoping for, about 70% of what I bought in for last year at Choice. The salesperson also said that he might be able to get me a better deal when I am ready to sell. Now I know the whole used car market is hurting but given this assurance I didn't put as much effort in selling my car as I probably should've if I knew how Choice operated. I had turned down similar private offers because I would rather deal with a reputable business than strangers. As a servicemember I could have shipped my car back to the mainland. Instead, because of this misplaced trust in Choice I am struggling at the last minute to sell my car. Moving is already stressful enough as it is, I didn't need this shenanigans. They ended up offering me 55% of what I bought the car for... which I was almost too shocked to decline. After visiting another dealership, I learned from a former Choice employee that this standard operating procedure to trap sellers into bad deals when they're desperate. When you first come in for a quote, they give you a number that's reasonable or even a good deal. However, that's just the lull you into a false sense of security and when you go back, they pull the rug from under you. Very shady behavior. Avoid like the plaque. read more

Bought 2 different vehicles here over the last few years. Neither made it to the 3 year mark, let alone even to 100,000 miles before breaking down multiple times. First time I thought maybe it was bad luck. Second one ended up being a salvaged title that was never disclosed to me at all. While that is something arguably I should've looked into, it also illustrates a lack of integrity and ethics on the part of their sales representatives. Both vehicles were said to have been inspected and found to have no major mechanical issues. Then within months one broke down with several radiator/cooling system related issues. Tried reaching out to the salesman about it and got no answer or call back either. Wouldn't recommend and won't be buying here again. Good luck to anyone who does and I hope they have a better experience than I did. read more

As stereotypically sleazy as they come. Paul and Glenn will give you the runaround for any issues that you bring up. I paid for my car in full and got to drive it around for eight days before it broke down in the middle of the road and had to be towed. My car was in the shop for a month two weeks after I bought it. A month after that, I have to replace my tires that they insisted they had checked and serviced. Buy from a no name on Craigslist before these guys. This dealership is absolutely the "Wrong Choice" for your automotive needs. read more

My Fiance and I have received several recommendations to come check this place out since we've been searching for a decent used truck. After visiting several lots, we have not had such a quick and enjoyable experience as this one. Jack our salesman was friendly, easy to talk to & not intimidating like other salesmen we've met. He made us feel comfortable and knew exactly what we needed! It was a quick process compared to other lots, only difference is we actually left happy! Definitely recommend this place for anyone looking for a used car! read more

Choice Automotive - Excellent customer service from Jack - Car Dealers Near Me - Honolulu, Hawaii

The mechanics there SUCK. When we originally bought our truck we were very pleased with them. However, after purchasing the truck we were dealing with Robert (the financial guy) and we were promised that things that needed to be fixed on the truck would be fixed at no cost to us because we were offered THREE MONTHS OF INSURANCE THROUGH THE COMPANY. The Things that needed to be fixed Included the Check engine light , tire pressure light , airbag light , engine ticking noise, and breaks. After TWO months of being ran in circles and given bullshit excuses of why we couldn't bring our truck in. we were finally able to bring the truck in and given a rental. When we were given the rental we were asked to bring it back clean , filled with gas , and Undamaged. But , here's where it gets unprofessional. Upon brining our truck in it sat in their shop for almost TWO weeks with very brief updates. While our truck sat in the shop for almost two weeks, we were finally told that we could pickup our truck. Upon picking up our truck it came back to us with even more problems. The tire pressure light was still on , ticking engine noise is still there , and now the new problems include; All interior lights don't work, the overhead light in the cab area is broken and slightly hanging , the driver bottom door light was broken and glued back on, back driver and passenger inside door lights are missing and the mirror visor lights no longer work, the steering wheel shifter area is completely missing ,and my gas light was on. I've contacted and spoke with Gabe at choice automotive of the existing and new problems only to have him tell me that "they are unable to fix the tire pressure light and if it is to be fixed I would need to pay out of pocket for it" I was also told that the ticking noise from my engine is "Normal". As far as the new problems , we were told that he will need to check with the service department to get information on the broken and missing pieces if anyone knows what happened and if the problems were made while in the possession then they will fix it. If not , I will again have to pay our of pocket to fix things we did not cause. I am very disappointed and I Would not recommend Choice Automotive to anyone. Through all of this , the person their that has been helpful is Andi. She has been trying very hard to get us answers. However, there is only so much she can do being she is only a financial manager. read more

I bought a sweet Jag from Denzel Domingo. He did an outstanding job of taking care of me, answering questions and assuring that the process was successful. Consider buying from this group. read more

Look elsewhere. Typical cheap used car dealership vibe. Manager hides inside the trailer and won't talk to or negotiate face to face with the customer but instead relies on gofers to relay questions and concerns which wastes alot of time. I test drove a vehicle and made a fair offer after pointing out several issues and completely dry rotted and cracked out tires. The gofer relayed the message + offer then 10min later comes back with "we price our vehicles fairly and won't come down a penny off asking price". Bad vibes and total waste of time. They must depend on naieve individuals to sell to who don't have the knowledge to spot cheap fixes...no integrity. To add to this, I spotted this same vehicle at another dealership for 5k less two weeks earlier..obviously a quick patch and flip type of dealership. read more

Denzel made the car buying process feel like a breeze. Straightforward and friendly ! Would highly recommend coming to him if you need help on your car purchase! read more

If it was possible....... I would give 10 stars!!! Denzel was such great help. I needed something reliable & affordable. He really made impossible, POSSIBLE! He even filled up the gas tank! Find out for yourself... just ask for Denzel & let him know Patricia sent you! read more

I don't understand that they put an ad on Facebook on the car and mileage. When I message them it shows the ads in the beginning of the conversation when I asked if available. They say it's available to look at. I drive down there (very inconvenient if you especially do not live in town) for them to tell you it's not available. Be honest with people. They say they don't want to waste your time but they already did. Thought they were great communicator but most likely just to get you down there to look at other cars too. read more

I recently purchased a car from Jeff and am really pleased how everything worked out. Choice Auto is the only dealership that offers a free 3 month warranty which allayed any fears i had about buying a lemon. Jeff was a no-pressure sales person, laid back, friendly, authentic, informative. I was able to haggle a bit on the price and get some concessions thrown into the package (redo the tint). I had gone to multiple dealerships to find the right car, right price, and Choice won out. read more

First off, I would like to say thank you so much, Keala, for always following up with me. You have been the Star of the Sale and Finance. You are #1 in everything that you do. I don't care what reviewers on here have to say about Choice Automotive. They said they don't help you, they don't do anything etc... BS, They work so hard every day to try and help everyone out. You guys have been the best dealership that I have ever dealt with. Keala is the guy to go to. If you ever need a car or to sell it. KEALA is my #1 person to go to. He wasn't helping me initially, but he stepped in to ease my worries and anxieties. Let me just say that he exceeded all expectations. He never did let me down, and his words were never void. This guy has a heart, and I am grateful to work with him. Thank to the others, Jeff, Rooty, and Jazzy, for the effort you guys put together to also help out. I promise you guys. You will never regret it. Let me tell you, Patience is a Virtue. If you don't have patience, then I suggest that you meditate..lol Yes, it will take longer, but they will remind you before starting the process. Some people don't have the patience, but you need to for them to handle it for you. Again, thank you, Keala, and the team for making it worth selling my car to you. You guys are amazing, and I will recommend anyone to you guys. The other dealership sucks but them will come through for you, and that is a FACT!! read more

This place is a joke, took our money which we put a lot down for then harassed us for things that wasn't even necessary once we spoke with the loan officer And now we got our registration with the safety expired from last year ! Smh just take our money leave us half done and that's it... read more

Brought a car from them and then it broke down completely months later! Took it to a car repair shop and they stated that there was a big hole in the engine and it cost $12,000 to repair. I asked was there anything wrong with the car when I brought it from Choice automotive and they said no.. I would never buy a car from them again. read more

came there with a bunch of not good feeling because the last time I tried to get a car I was denied but I pulled over and went in anyway I was walking around and was approached by Freddie. what a cool guyMade me feel welcomed he had the best customer service I ever had super real down the earth kinda guy! he got me exactly what I wanted for what I had! I will definitely spread the word! HES DA MAN! read more

LET ME JUST SAY, AMAZING SERVICE AND AMAZINGGGGG EMPLOYEES. This experience was my first time buying a car of my own and I can't even express how awesome this place is! My good friend Jazzy is someone I knew from high school and it was such an amazing feeling to be able to connect with an old time friend that could REALLY go beyond measures to please me and every client that comes there. She leads such a strong and positive team, it truly shows in their business. Every single employee there went ABOVE AND BEYOND to ensure that I left the same night with a car that satisfied me 100000%!!!! My kids love our new car and so do I!!! Jazzy is truly a PERFECT EXAMPLE of a leader that can make such a huge impact on not only her clients but her employees as well!!! Bottom line is, screw ANY OTHER DEALERSHIP, CHOICE AUTOMOTIVE IS A SOLID place to get yourself an AFFORDABLE, and BEAUTIFUL ride!!!! Check them out!!! I promise, you WILL NOT be dissapointed!!!! read more

I really really wanted to put a 4 star review so you know I'm a real person writing this and not some bot or some paid reviewer but I liked these guys and figured its worth boosting their ratings. So I'll even go as far as this: I'm only speaking for Ron the salesmen and Gabriel the Sale Manager. THERE. SOUND REAL ENOUGH? I'm only going to speak on those 2 guys. (There was a really cool African American veteran that I liked talking to but can't speak about his sales tactics) Alright? Lets do this. These 2 guys I dealt with was pretty awesome. Let's just say I'm in the 30's and I never bought from a dealership/car lot in my entire life because I absolutely despise the notion of car salesmen. So ever since highschool I just took on multiple jobs and saved to get a car. I just can't stand paying interest. Oh yes I've been to dealerships. I absolutely despise being forced a sale or a decision to a point where I irrationally dream for these people to suffer after I leave. First, Ron the salesmen was super chill guy and extremely helpful. Nice and really quick on the honesty. He did not pretend to know shit he did not know, but was super awesome and motivated about finding stuff out and about sharing everything he could. Sure, he may have downplayed some stuff but honestly overall he was so helpful and good about identifying small things about the car that were both good not good that it immediately set me to becoming comfortable with him. Most salesmen are liars that only seem to point out the good, without realizing that they could just identify the flaws on an otherwise perfect deal and hell maybe they can mark up their vehicles. Gabriel is a manager he was nice considering his job isn't meant to make him terribly nice. Money and niceness are not always related. Just speaking the facts, people. He explained how the vehicle I got has issues with it. Once again, not bs-ing, which would have been a huge red flag and instant evacuation for me. There's a review here that says they made up fake carfax reports, .... if they did, well... i'll update my review but I can't possibly imagine them risking so much for maybe helping the sale of 1 or 2 cars extra. The risk-benefit ratio does not stack up at all on that one. So I'm a bit skeptical the reviewer really was speaking the truth. Anyway, the key to this place is: Know what you want. Do they have it? Get it. Know your car stuff. You don't? Bring a friend. Know your price. You're gonna save a ton compared to a dealership. And if you're smart, you'll get a car that's drama-free when it comes to registration, safety check and even basic operations that I've often struggled with in terms of Craigslist cars, which I've been a big supporter of. This time around I just did not have the time or luck to find my drama-free Craigslist car. If it were not for a friend I would still be looking on Craigslist since I would never go to a car lot on my own. I'm glad I did, they have a nice rotating inventory it seems. (they want to resell cars and have a business, they're not craigslist where they can run away). That isn't to say they don't sell lemons (lemon labeled) but they can't lie about that, just always stay cautious. If its a lemon (not labeled but a car ready to die or dies soon) just check the year and quality of the car and you have to take the plunge. Not saying you can't be upset at them but jesus, if you're buying below BlueBook then you're getting a catch and its always a risk. I'm not saying you shouldn't feel a certain way but you gotta understand they're not a dealership of a manufacturer. Want a 3 year warranty? Go to Toyota or VW and pay the extra $10,000. Seriously. If you can't afford that, then you can get some sweet deals here. Take your car expert friend, know what you want, and go to town. If you're just browsing, at least be honest about it. That way you wont get peoples hopes up. Nothing wrong with browsing and not buying. But know what you want. The more you know, the more they will be able to help you. I had a good experience with Ron and Gabriel. They really got me going in a good way. I hope you guys have a similar experience. read more

Total bait and switch dealer. The truck is still listed on Craigslist to lure buyers to their lot to "look at something else." Don't! Don't even consider these guys. Terrible business practices. Look at the other posts... I'm not alone. Stay away. read more

In the past, I sold my 2013 lifted Toyota Tacoma and the offer was fair. Point of contact a few years ago was Josh who unfortunately is no longer there. Since than, this place has changed and they don't offer fair prices even with a clean car fax or KBB. For my 2016 Honda CRV with low miles, brand new rims, tires, sounds, and touch screen dec the offer was extremely low at $12,000. Everything was clean and car in excellent condition. I showed them the carfax and Kelly Blue Book which shows trade in value at $15k-$17k. read more

By far the best dealership Ive ever worked with! There was no BS! straight to the point and not waste anyone's time! I was given a fair price for my trade and an awesome price for the purchase vehicle. I'm extremely pleased working with these people. Strongly recommend them as I've never experienced a dealership like this before. read more

My cousin called me oct2nd and saying she bought a car from them and she was asking me if it was ok. First of all she went there just to look around because she doesn't have her drivers license yet but she left with buying her first car. So, she couldn't even test drive the car and needed help to pick it up obviously because she can't drive legally yet. Why would you sell someone a car that she can't drive yet, AND it was a very very hight price for a older car. So I went down and told them I would purchase it to help bring the cost down and because she can't even drive, then I'd help her get her license. I get there and take it for the first test drive and the passenger seatbelt doesn't even work. But they say I can take it and bring it back to fix it later. I obviously contested and they said it would only take a day to fix. It took 9days to fix. Ok, sometimes shops are busy and it takes some time, I know because I ran a mechanic shop for the past 10years, so I understand. Oct 11th, when I get there to pick up the car I drive home and I find roaches crawling all over me and the inside of the car as well. They say I can bring it back and they will take at of it. I drop off the car and let them know the navigation system isn't working either. They were nice enough to give me a loaner while they take care of the problems. I only put like maybe a 100 miles on it and park it in my drive way. They keep me updated and say the car it being professionally cleaned for the roach problem. When I ask about the navigation system they say they're taking care of one think at a time and will look at it after. They set my appointment to pick up the car Monday Nov1st at 3 pm. I have to wait an hour before the car arrives and when it does the navigation system still doesn't work and they said they can call someone to get a quote for me to fix it if I want. Keep in mind I haven't even taken the car home yet, I've paid the 1st payment already, and there is supposed to be a mileage warranty with so many days if there is anything wrong with the car to bring it back, that's what they said when I purchased the car, but they said they can't do anything for me about the navigation system problem. On top of that I purchased a 2year warranty but the navigations isn't covered under any of those warranty purchases?! I go to put my stuff in the trunk and find all the trunk panels apart from the cleaning and the back seat bent an mangled. I do appreciate the unko helping put the panels back together in the truck and bend the back seat so it can be put back together. He and his helper was very helpful but once the sale was done everyone else disappeared and wasn't able to help me anymore. I would be very careful purchasing a car from them. Me, I will not purchase another car from them and I will suggest to anyone I know, go elsewhere. read more

I love how the Salesman Ron and The Boss Gabe helped me and wife out we have been blessed with our new Lifted GMC Sierra Denali. Comparing from the past experience that we've experienced, all o have to say is how fast and how Friendly they were. I'll totally come back to purchase vehicles for me and my family. read more

Choice Automotive - Car Dealers Near Me - Honolulu, Hawaii

Got a great ride. Great friendly service. Easy to work with and decent selection of vehicles to choose from. Thanks Glen

I got a call ftom the salesman Ron and he knew i was looking for a truck. Cool guy, he showed me a so i liked the truck did the paper work, he had my paper work from previous time i came in. We set up a deal about down payment and monthly payments. Truck was advertising as $9,999 to that effect. I got it down to $9000 for a 1998 Dodge 2500. So $4000 down and $250/month. This was on a friday, GM approved my offer. Came in on a Sunday when Ron wasnt working thought i could get the truck and return my rental car. Owner Gabriel seen the proposed and approved deal on paper scratches that shit out and wrote down another deal. $10,000 for the truck $4,000 down and $350/month. Im like WTH what happened to the deal with Ron, "forget about Ron, Ron is not in the picture anymore." This is the deal this is the options. I replied "so you not willing to negotiate on the price and you really no doing anything for me?" He replied "im getting you approved." Wow! Some ego man.... So i got my $1000 back from what i put down to hold the truck. Shady man. Should of just waited for Ron the Salesperson to come back into work. MS read more

Choice Automotive - Car Dealers Near Me - Honolulu, Hawaii

We came in to see a specific vehicle that was advertised. We were there for 30 minutes and we're never shown any vehicles! We checked in with a customer service representative. She took our info, including my husband's driver license, which I thought was strange and a bit invasive. Then she said the car would be coming from another lot. We waited around for 20 minutes and then asked a worker about the hold up. He couldn't help us, so we left! Honestly I think they wrote us off when we said we were not interested in one of their (probably expensive) car loans. read more

My first bad review I ever left because the customer service was so bad. These guys are straight clowns. I had been in touch with them for over a week about a specific Tacoma that I wanted. They even sent me pictures of the truck the morning of my appointment. I showed up with my mom (she was going to be the co-signer) we drove all the way from north shore just so they could tell me the car was in the shop getting fixed after they had just told me to drive down that morning . Really frustrated they promised me the same kind of Tacoma was at there other location 20 minutes away so they drove me there just to tell me the AC didn't work as I started the car. Complete waste of time the whole vibe was sketchy these guys are straight up clowns I wouldn't recommend choice automotive to anybody. Go to a legit dealership. read more

I was looking for a car online n found a car that I wanted but it was already sold when I went there. The lady showed me a similar car n it was even better n newer than that car I originally wanted. I traded my old car in and they gave me a really good deal. I'm very happy!! read more

Choice Automotive - Found a perfect car here! - Car Dealers Near Me - Honolulu, Hawaii

i give this place a 5 star because of its awesome customer service! Me and my husband came in just to see what we could get and Jeff delivered great service! He went above and beyond just to get the best whip for us! Come on down and see him!!!!guarantee you will leave happy!!!! read more

If your Military STAY AWAY!! They take advantage of Military knowing they could be relocated and will not have to deal with the complaints. I was sold a vehicle that had the engine rebuilt without them advising! They also sold me 3 year extended warranty stating it would cover anything and everything. Well, a few months after, I started having issues and that is when I found out on my own, that the engine had been rebuilt. What did Choice auto say? "Not my problem" ** They will not do anything.. DO NOT BUY A CAR FROM CHOICE AUTO! read more