Excellent customer service. I had initially considered converting to a heat pump for efficiency…read more Eric came, assessed our situation, and offered a few options. We came to the conclusion that upgrading wouldn't be worth it. A heat pump would require a new electrical panel, there were no incentives as I'm propane & not electric, and the duct work is not set up for AC. I wasn't pressured or upsold to a system that would be of no benefit to me but would have made them a tidy profit. We did however, decide that my 25 year old furnace was on it's last legs & needed to be replaced. An appropriate sized unit was chosen. The installers arrived on Monday and finished it in one day. There was a glitch in the exhaust plumbing that was discovered a few days later. I called and since it was late in the day, said that tomorrow would be OK. A technician was there in an hour. He called the office and told them it would take a couple of hours to fix. Once again, I said tomorrow would be OK as we have wood heat too. He got it all fixed then had to run off to another call. The thermostat wasn't working right and they sent someone all the way out to reprogram it. I couldn't ask for better service. Maybe I could have gotten a better price, I didn't check but for what they've done it was worth what I paid. Good solid company after the sale.

Hybrid is great! Chris came out and gave us a quote for an…read moreAC install. He was knowledgeable, easy to talk to and answered all of our questions. Michelle? (I'm sorry if that's not your name) scheduled our appointment and was super friendly. The installers, Andrew and Cody, were on time, personable, and efficient.

The owner of the company, Dan, reached out to me after I posted my review. He was very professional…read moreand understanding about my concerns, and provided a very generous resolution. A new technician, Ivan, was sent out to fix our dryer. He was very nice, personable, and efficient. Our dryer is working better than ever before. I greatly appreciate Dan, Ivan, and their communication. Thank you!

My AC went out on Monday evening, I messaged multiple companies on yelp and this wonderful company…read moremessaged me IMMEDIATELY. I was contacted the next day and also given a same day appointment. The company communicated very well with tech arrival time, and were also incredibly kind. The tech arrived in the time slot given, Alex was very professional and fixed my AC within minutes!! I was back up and running right before the HOT days. I highly recommend this company and will use them again!

We've only used Elevate once but we're very impressed thus far! We had to reschedule more than once…read morebut were never made to feel bad about it. (In fact quite the opposite as they were very understanding and empathetic!) When we finally had someone over to service our system for the first time he was very punctual, informative, and courteous, honored our coupon, and did a great job! He answered all our many questions, was very detailed, and even followed up with an email suggesting a product we could install ourselves after discussing our request with the owner. He then went above and beyond but I don't want to be specific because I wouldn't want anyone to expect that level of service every single time - I certainly didn't expect it! (It was a great value as we had the HVAC/AC serviced and a new thermostat installed.)

Thomas and Brian came out to remove a 27-year-old furnace from our attic and install and new Traine…read more96% efficient furnace. They were terrific, super competent, fast, and efficient. Super knowledgeable and friendly, they answered my questions. We have multiple houses and I will surely use them again. The system is running perfectly and it's a lot more quiet than the old Rheem. And cleanup was perfect. Excellent.

They are locally owned, have worked on the Watt's House for the community and are good at what they…read moredo. Fair pricing and quick response times.

The service was great that technician that came to my house was very knowledgeable and very nice. I…read morethink it's a great value. I would recommend this company to anyone.

My heater had a gas leak last September and Dmitri from Conrad did an excellent job fixing it on a…read moreSaturday. The job itself was pretty challenging due to a very small space to even insert a properly sized wrench for the job. However Dmitri didn't give up and successfully managed to tighten the parts after applying sealant. Since it was still warm outside, we didn't use the heater until 4-5 days later when Dmitri came back to verify the sealant he used had cured properly. Then sometime in February Conrad texted me about a promotion they had for a tune-up and maintenance service. Happy to accept and Leo came and performed the verification. Great they could accommodate my time as well: again a Saturday.

This morning, 4/27/26, I received an unsolicited text from someone who calls himself, Alex. This…read moreguy said he works for Conrad Heating & Cooling and spoke as if we had an existing business relationship i.e., the message said, "It looks like we haven't been out for your spring A/C maintenance yet," implying they had serviced our system before. I almost fell for this trick. But as he pressed me to make an appointment, he asked me what kind of a/c unit I have, which is an odd question for someone who has worked on our equipment previously. I then asked him directly, "Have I done business with you before?" No response. So I asked again. No response. It turns out, I have no record of doing business with Conrad Heating & Cooling, because we have never done business with this company! I told him I would not be scheduling anything with Conrad. This representative didn't even know what type of unit we have, confirming there was no prior relationship. The familiar tone of the initial text was a deliberate tactic to create a false sense of trust. And I find that very offensive! I'd encourage other homeowners, especially seniors who are frequently targeted by this kind of approach, to read unsolicited texts carefully. If a company implies they've worked with you before, ask specific questions before agreeing to anything. In this case, the deception became obvious very quickly.

If there is one way I'd describe Cornel's, it'd be customer service…read more We've been using Cornel's for over 15 years and they have never disappointed us. This time they were out to replace a sump pump. James communicated when he was coming, arrived on time, and did the job quickly. He was friendly and talked at my level. Definitely the kind of customer service you'd expect from Cornel's. Premium price, but premium customer service and quality people. You get what you pay for! I'm keeping them on speed dial.

Due to a plumber error with Cornel, it resulted in $40K of damage to my home. The claim is in…read moresubrugation, but in the meantime, my home insurance has gone up $1000 a year and now other insurance companies will not consider me for home insurance. The one company that will will take me on will not write in a water sewer backup clause, and there is no way I would not have that coverage. Due to the bathtub faucet not being put back together correctly, I had flooding in my kitchen, bedroom closet and master bathroom. Because the tile could not be matched, the entire bathroom had to be redone. Not only did I have 6 months of disruption/construction in my house, I'm now going to pay more in insurance and I don't have the ability to change my insurance without high risk to me financially. I do not recommend this company. Nobody ever reached out to me after the damage, however they did call the Flood Pros without telling me that they had done so when I called in a panic on a Saturday night. The initial reason I called them was to fix an bathtub faucet that was dripping in the tub, and I ended up with a disaster.

Our water heater decided to stop working about 10:30pm ! I tried to restart pilot light at no…read moreavail. Then I got on line with Hone Advisors/Angies List and left messages to business hoping for a fast reply in the morning. Got one that night from Steve at Earthwise! He was out at 830am the next morning. By 11:30 water heater was at my house and got installed at 2pm by Allan and Gary. By 3:45pm all in and clean-up done! Super job, couldn't be happier! Efficient and professional. Highly recommend them!

Overall it's a shame that Steve, the owner, is so rude and challenging when you ask a question…read moreabout the charges. Hard to believe, but he spoke harshly and hung up on me when I asked why there was an additional $99 charge. I even said I was not refusing the payment; I just wanted an explanation. That said, Morgan, the technician that reset the button (literally all needed), was lovely, thorough, and pleasant. My system is old and will need to be replaced; however, Steve got his wish - I paid the additional $99 and will never do business with Earthwise again, and I hope you will not either. Rude behavior is the last thing a customer should expect, especially from the owner. Note: Steve could have fixed this with a callback, a simple explanation, or an apology for his rude comments and hang-up. One can hope he may read this review and do better in the future. .

If you are contemplating HVAC advice or installation, I'd recommend you reach out to Legacy…read moreHeating. I reached out to Scott at Legacy and within the hour, he got back to me. Of the 4 bids and walkthroughs I had, Scott and Rob from Legacy were by far the most friendly and genuine interaction. They were prompt and detailed answering all the questions I had regarding their proposal. They were not pushy during communication. Once I chose them, they were quick to schedule based on my availability. Scott, Rob, and Mike came prepared with facemasks and gloves to respect my space. The work went smoothly and quickly. The line-set they ran along the garage wall was tucked nicely, as to be not very noticable. Rob even fixed the common wire in my system to allow 5 wires to my nest thermostat. Overall, the workmanship looks amazing and summer heatwaves are nonexistent inside the home. I will be recommending Legacy to my friends and family going forward.

On the first hot day of the year, naturally our AC decided to not work. We called Legacy heating,…read morethey came out in a very timely manner and fixed it. It was only a fuse

My request for service was answered quickly with an appointment made for the next day. I received…read moretimely notice of upcoming visits and informed when techs were on their way. It was determined and expected that my 24 year old ac system needed replacement . The furnace was older by 14 years. Keith called for their estimator, Joel to come to our home. Lucky for us, Joel was nearby and available in less than 30 minutes. Joel was very thorough in explaining options and systems that complimented our usage and needs. We picked the ideal choice for our needs and scheduled our furnace/ac system replacement. Due to inventory issues we were going to have to wait 5 days before the planned time. The terrific staff at Best Owner Direct HVAC & Electrical were able to locate a system from another distributor and scheduled the installation for Thursday. The over 100°f day. That evening we were able to sit in our home with a comfortable environment. Thanks to everyone for a speedy response and installation! Highly recommended! I contacted them since they did an awesome job for my son replacing his hvac and water heater with a heat pump system & tankless water heater , another 5 star job.

Worked with this company for almost 10 years. Every experience is amazing and wonderful. Kevin…read moreexpanded so I don't see him as much (he's the one who knows so much and I love working with him). Lately Joel's coming by and he's been great. We've had one bad experience with one tech who didn't clean the ac well, and they sent him back to fix it without issues. I was happy with the work afterwards and didn't' have the issue again.

Showed up on time. He was very knowledgeable. Did great work. Will use him again…read more k. h.

Hajak Heating was affordable, responsive and ef! Brandon is a good heating and cooling repairman! I…read morewould highly recommend this company!! Chris McLaren