Hours is from 9am through 5pm Not 8am…read more I always going there for oil change and smoke check since 2012 Good service fair price the owner very friendly

The good: I came to get my front door fixed because someone…read morehit my parked car while I was home. I had a document from the other driver's insurance that I brought with me and I was able to get my car in without an appointment. Walk-ins are welcome. The guy who works here is friendly, easy to talk to, and an expert in his field. I felt he was very trustworthy and honest. He was able to diagnose and inspect the car quickly. I was able to save some money by going with Hiep Hoa rather than have the insurance company fix the car. The bad: I was told the car would be ready in 4 days but then called and was told it would take another 5 days. I called 5 days later he said it would take another 4 days. Then 4 days later he said 3 more days because they needed insurance to re evaluate. He could've called me sooner to tell me if that was plan since apparently insurance came several days ago. I came during opening hours but the worker wasn't there and the other folks who worked there weren't able to help me. I waited around 15 minutes for him to come back. I came with a quote from Farmer's Insurance with how much they estimated the damage on my car was and he said it'd require the full amount they quoted for the damage plus a few hundred more for wheel damage that they didn't report. His analysis took maybe 5 minutes or less. I was hoping that he'd be able to fix everything for a cheaper price so I could pocket some of that returned money from insurance. I called twice and no one picked up (voice mail box was also full). The interesting: There are other people at the shop other than the main owner but it seemed like no one could offer help or services besides him. When I came and he had stepped out, they just told me to wait around for him to come back.

I had a mixed experience with Blossom Valley Collision Center…read more On the positive side, the communication was good throughout the repair process, and the paint matching on my 2025 Toyota Camry's replacement front bumper was excellent. The vehicle looked great when I got it back. Unfortunately, the problems started about a week later when one of the bumper tabs came loose and the bumper began hanging. Since the repair was covered under warranty, I returned to have it fixed. They reattached the bumper by tightening the tabs, but only four days later the bumper came loose again and started hanging for a second time. I returned for a third visit because I couldn't keep coming back for the same issue. Before the first two warranty visits, there was no damage underneath the bumper that could have explained the problem. I asked whether they could replace the damaged tab or replace the bumper altogether since simply tightening it wasn't solving the issue. During my third visit, I was told there was "fresh damage" underneath the bumper from scraping that supposedly caused it to come loose. They even mentioned contacting my insurance company to determine whether it was significant damage. In my opinion, the scrape was very minor and unrelated to the repeated failure of the bumper attachment. What was especially frustrating was that another employee, an older gentleman at the shop, looked at the same area and stated that the damage was not major and that it could be repaired. I understand that bumpers can be damaged from road contact, but after three visits for the exact same problem, it felt like the responsibility was being shifted away from addressing the underlying repair issue. While the paint work was excellent, the repeated bumper problems and the handling of the warranty repair left me disappointed. I hope management takes customer concerns more seriously and focuses on fixing the root cause instead of repeatedly applying temporary fixes. And yes I'm still in the process of this issue

Even though we weren't ultimately able to get our car repairs done here, I still feel compelled to…read moreleave a review because the customer service at Blossom Valley Collision was truly above and beyond. They kept my son's car longer than expected due to the situation, but throughout the entire process they treated us with patience, kindness, and respect. Communication was clear, and they took the time to explain everything without rushing or making us feel like an inconvenience. It's rare to find a business that genuinely cares about people, not just the repair itself. Because of how well we were treated, I will absolutely be using Blossom Valley Collision for any future repairs and would confidently recommend them to others.

Good quality Issa vibe; did head gasket well. Will most likely come back here as the staff is…read morefriendly

One of the best places to get a reasonably priced oil change. Elana and her brother Tung are good…read morehonest people. I've been going here for almost 10 years and haven't had any issues. There's some good Taco Trucks down the street while you wait.

Cornerstone of my auto repair business, 50% of my business comes from working with these guys. They…read morewarranty all my parts, deliver quickly, and keep my workflow going. The fufillment guys literally will have my order ready within 15 minutes of me ordering it before I come to pick it up. Quality is never in question, prices are great leaving me with a great source of income and I have not had a part related sendback ever in my time with Worldpac. Hope to keep the business going, thanks for the successful first year of business

Come here to pick up auto parts. The workers are really fast and will have your part ready for you…read morewithin minutes. Any part you name it! 4 Stars!

I'm really grateful to have stumbled upon MS Auto!…read more I was looking for a shop to repair my convertible top, so I decided to stop by the auto shop plaza on Monterey & ask around. Another repair shop actually referred me to MS Auto, saying they were honest & trustworthy. I'm happy to say I agree after my experience with them! They were able to figure out the issue with my car, & I really appreciate them for all their help. Great work, great prices, & most importantly great people! :) Thank you, Son!

A friend recommended her mechanic Son, as I always went to the dealers and I am so glad I went. I…read morebrought in my F150 truck for maintenance and my Acura TL for some major repair and am very pleased with the work . Son even asked me questions that the dealer did so I knew he was on top of my vehicle needs. I have found my forever mechanic and recommend them highly.

I've been here for years and will remain a loyal customer . Hung along with everyone else does a…read morespecular job at a very reasonable price . The service is amazing , I cannot emphasize enough . They are certified to do Smog as well, so definitely stop by if you're in need of it or even repairs ! I cannot imagine going elsewhere for my car troubles ! I've recommend this shop to my friends and they were extremely grateful since they know they're not being ripped off and the staff is friendly as well! Highly highly recommended .

I got a tip that Sonny could fix my car. Brought my car in about 4:30 on a Friday for an estimate…read more They didn't look busy.. no other customers, no mechanics... just quiet. Told the man I needed an estimate. He said "kind of late bringing in now." Hmm... they close at 6 but maybe he wants to go home early. He took one look glance at the car and said "it totaled, you should have taken it to the junkyard." I told him I didn't expect it to be perfect but I needed the frame looked at. He said the trunk and bumper are no longer available. I know, those would have to be used parts. He said we don't do that kind of work here. "We want our work to look nice." At this point it was clear he would not give me an estimate. Overall, not a friendly experience.

This was my first visit to San Jose Tully location. The…read morestaff was cordial and accommodating. Service was completed on time. I will definitely use them in the future.

I'm updating my review to 4.5 stars for the recent service I got…read more Vik, the manager called me and offered to clear things up and provide reassurance. He clarified that during my follow up appointment, he did in fact say that he would waive/ decrease the diagnosis fee since it was a follow up from the previous issue. He apologized for the confusion and offered to make it right. When asked, he stated that the replacement unit they would be using is a Denso compressor (high quality) which also came with a 2 year/ 24000 mile warranty. Vik also detailed that if the price quoted wasn't going to work out for me, he could call around for other parts or even an OEM. After accepting his offer for a Denso unit, he said that he recommends changing the receiver dryer filter which came with additional cost. I was taken by surprise but he said that if the compressor fails during the warranty, the first question the manufacturer asks is if they changed the receiver dryer filter. I think if it's important to have that changed at the same time, it should be disclosed to the customer to start. After scheduling and arriving to the appointment, they were able to get me in and out in the same day (7:30am - 5:30 pm) for both the compressor and receiver dryer filter. I was also able to get my system tested and fluids refilled. The shop was also able to check over my whole car for other issues and found that my engine coolant was leaking at the hose. They didn't mention this problem the last two times so either it just showed up or it wasn't checked. Overall, I'm happy to report that the car AC is actually freezing now and stays cold (at least since the last few days) and with the warranty stated on AAA's site/receipt, I'm confident in the repair. The customer service from the staff is very friendly but just had a miscommunication to start. Things I would ask during scheduling if I came back here to repair my car would be: what brand part are you using, does anything else need to be replaced at the same time, how long is the warranty?

Tanner and Luke present owners have been working on all our family vehicles for the last five years…read moreand are top notch mechanics. I will continue to use them because I have never been disappointed in their work. Try them you won't regret it.

I want to say LT auto repair is magical! I was shopping around to get my transmission fixed and Loc…read morewas able to help me. He was able to get me a new manufactured transmission with a good price and a 3 year warranty. It took a couple weeks to fix. My truck is running great with no issues. This repair shop is great. I also wanted to say thank you Loc and your Workers for everything much appreciated. He will give you good advice on your vehicle. I recommend this place if you need repairs on your vehicle.