The cookout is a little cheaper than average burger meal. This location was the first of the 3 in VA and has been pretty consistent with the food and shakes as long as I've been coming here. The menu is huge, the food and shakes are pretty good and the price is just right read more

We went back for a second time to make sure that we got a truly honest assessment, and we found that the food was worse on this occasion than on our initial visit. I did try the BBQ, however, and while it was tasty, it didn't taste like true NC style barbecue. The reason? The sauce lacked a kick and was easily overpowered by the over abundant coleslaw. I have to change my opinion. This place kinda...sucks. read more

God has truly blessed us with Cook Out. This place is phenomenal. Now if this location had the indoor seating like the newer ones, it'd be pretty perfect. read more

I won't write a long review but the bbq at COOKOUT is outstanding. I am from Raleigh and have been eating eastern style bbq since the late 1950's at places such as Poole's, Wilbur's, King's, Ralph's. COOKOUT calls their bbq Lexington Style and while Lexington is in western NC the bbq at COOKOUT rates with some of the best I've ever eaten. I was very hungry and ate so fast that I should have bought at least one more sandwich. The sweet tea was delicious as well. I will be back! And soon! read more

I finally got a chance to try this place on a random weekday when I happened to be in the area. I got a cajun chicken (grilled to my pleased surprise, with a marinade/sauce on it) combo - came with 2 sides (I got double fries since I was driving and needed something easy to eat) and a giant sweet tea. The tea was delicious, as were the fries, thick cut and crispy. The sandwich was pretty darn good too. I will return - look forward to trying some other items! And the person at the drive thru was friendly as well! Prices are cheap too, for the good quality of food you get. read more

FATastic! A friend discouraged me from Cookout before i had tried them out. A true friend, he said he had done so so that i wouldnt get hooked like he did! read more

This place is great! My burger was perfect and fries delicous. It was a nice day out so i didnt give it 5 stars because it had no outdoor seating. prices were low low, i was excited. read more

Good quality food at extremely low prices! Just ordered the cajun chicken sandwich tray with onion rings, hush puppies, and a coke all for under $5. Best deal hands down. Be prepared t be in line for a while though because the drive thru is always packed read more

Great fast service as always. Can't complain at all. Also the inexpensive too. Can't beat good food with great prices.

Great Hamburgers! Kinda small but very good. Fries average and the shake was watery. Go for the cheap burgers! read more

This place has cheap greasy fast food, which is not a bad thing in itself. I did not care for their style of bbq; I would compare it to Bill's. The burger was like what you could expect from a cook out. The hush puppies and milk shakes will keep me coming back. You have to go at key times to avoid a long line. It has gotten better since everyone knows what the hype is all about now. read more

BBQ, Hamburgers, and Milkshakes are amazing here and cheaper than dirt. Where can you get a bomb peanut butter and banana shake for under $3? I live in NOVA and make a trip here every visit. read more

DO NOT GO TO THIS PLACE!! DO NOT WASTE YOUR MONEY!! I don't know what people are talking about when they say the food is the best they've had or that it was even good. Really? Do you have taste buds?? You would think, though, that with cars lining up, it's bound to be the best burger you've ever had. So I hauled my boyfriend and forced him to try it with me. First of all, the food is crap. I could have gone to 5 Guys and had a better burger. Sure there were a lot of choices to choose from.. so WHAT?? I had a cheeseburger and my boyfriend had a cajun chicken sandwich. When we got home, he analyzed the sandwich and the chicken was 1/4 to half the size of the bun. They just smothered it with sauces so you wouldn't notice that you've been ripped off. DO NOT GO TO THIS PLACE! DO NOT WASTE YOUR MONEY!! read more

I pick here over any other fast food place hands down! The food is way better and it's really cheap! The milkshakes are awesome! I love that they have BBQ sandwiches and hushpuppies! The plates are the best deal around, & my husband loves that chicken nuggets are a side! read more

If you liked Bill's BBQ, then you will love this place. Very inexpensive. Fast drive-thru. For some reason their fountain drinks are the best. Tons of milkshake options, too. No eat in. read more

The food for the price is well worth it- I've been twice in 24 hours!!! If you want high end food at low prices this isn't for you- - go there - order what you want - save a ton of money -get your food and eat it All these bad reviews are by snobby wanna be food critics - I'm a richmonder and this place was perfect! read more

A bunch of geniuses over at Cookout on W Broad. I ordered a spicy chicken sandwich, nuggets and a bacon wrap with a snickers shake. I received a regular chicken sandwich, fries and a bacon wrap with 3/4 of a cup of softserve ice cream on top of a barely broken up snickers bar. The bacon wrap was alright, except for the cheese being stuffed into the very bottom, which makes no sense. I already drove away before checking the contents of my meal, which is on me. But, the person taking my order had to be corrected when she was reading it back to me. Does that mean she heard my order twice before entering in everything wrong? Yes read more

I love the burgers and fries here however I had to give the chocolate shakes a thumbs down, if you are looking for an authentic chocolate shake (made with CHOCOLATE ICE CREAM) you're not going to find it here because it's vanilla ice cream and chocolate syrup (yuk!). It was a sugary mess! read more

Visiting Richmond over the weekend there was alot of traffic going to this place called the cookout. Me and my bf btw us ordered 5 nuggets, fries bacon cheeseburger, ft long hot dog hush puppies and two large drinks for all under $10 I repeat under $10 you cant beat that. The only negative thing is the line is super long and there is no place too sit. Buuttt its worth the wait!! read more

Cheap and tastes like it. The meat was dry and bland. I'm pretty sure the fries were from frozen. The shake was good and the price reflected that. Anyway, I'm not impressed with low prices for this kind of food. If I'm going to consume the fat and calories of a cheeseburger and fries meal, I'd rather lay out a few more bucks and get a better quality and really delicious cheeseburger and fries. Cookout just cannot compare to Five Guys. read more

Good eats. If you ever find yourself wanting to show a dinner guest what true American food is like. Great Milkshakes, onion rings, hush puppies, ect. Very affordable and tasty. read more

First time eating at a Cook Out, and probably the last. For the record I am not a big fast food eater. It was pretty inexpensive but barely worth it. The burger had no flavor, a huge amount of onion, tiny piece of tomato, and bland bun. I also had the fries and hush puppies which were both nothing to write home about. The lettuce was good and the shake is pretty good. read more

After hearing how some customers had to wait 30+ minutes in a drive thru, I attended this restaurant around 11:00am on a Sunday. The menu is extensive, particularly the milkshake section. The one special that caught my attention was the two items, a side and a milkshake for $5.50. Even though I was the first in line that day, I noticed why customers have to wait so long for their food. All the food there is fried/prepared on the spot, vs. a place like McDonalds where food is already prepared for faster drive through service. In my opinion, the food was not as good as people said it would be. I had a BBW sandwich, chicken nuggets, and french fries. The milkshake was pretty good, or shall i say diabetes in a cup. I would recommend going to this place as soon as it opens to avoid waiting for long periods of time, but this would not be a regular place to visit for me. read more

My fries are always hot, food is good for the price. Coke Floats are awesomeeeeee! It just takes a good amount of time to get through the drive through. read more

Great place. My son loves the Eggnog milk shake and can't wait for December to get here to get it.

Ok so I LOVE cookout. But my order was completely wrong. Along with the lady in front of me. Then when the lady came back apparently we had hers. They did not make a new one for her, they gave her the one that I handed back to them. Then forgot my cheese fries. Then didn't even give me all my sauce. I'll be back. I promise. But get it together. That many issues for a simple order. I've worked in food, it's not that difficult. read more

Worst experience ever here. Managers clueless to how real with customer issues set forth by their own associates. Also this food is just bad for you. That's why half the East end is fat. Take your money and go join the gym read more

"Oh my f*** this sh** smells so good!" to quote the passenger in my car while we were in line. So ya the line kinda sucks but hello cheap dank food in a convenient location? Say no more I'm there! My friend and I have deemed the under cover fatties by our friends and we've found a new favorite. Hello lova you had us at hello. :) nom nom nom read more

The food is great and the staff is usually friendly. The order is almost always wrong. It's way closer to my house than the other one. Great milkshakes! Especially for a pregnant woman with specific cravings read more

Craving cheap greasy delicious food at midnight, this is the place to go. When I first moved down here several people told me that I needed to try this place. I've never seen chicken nuggets or a quesadilla as a side anywhere. I didn't understand the tray concept until I got home and was amazed at what I got for $5. I've only ever ordered trays and recently discovered the Cajun fries option. No going back to regular fries. Their burgers have been inconsistently sized, and I mean that in a good way. Everything isn't uniform and that's more comforting than other fast food chains. Sure, it's not very healthy but it's amazingly delicious! read more

Really enjoyed the wide selection. The menu took some study but I have now tried several excellent meals from this place. I had eaten at a cookout in NC a few years back and it was pretty decent then. The burger was straight beef, w/no BS. It was good, but I recommend the lettuce/onion/pickle/ketchup/mustard route rather than the 4 "styles". It's not gonna compete w/a five guys, but its also 1/2 the price. For my money, this is the best fast food burger around. Corn dogs are hit or miss. Sometimes they are excellent, I have gotten them a little burnt. Onion rings are a winner, although I'm not personally a fan of their chicken strips... but my wife loves them. The milkshakes are fantastic w/some interesting flavors I haven't had the pleasure of before. Try an orange push-up if you like orange sorbet. There aren't many places around that you can get a good footlong hotdog anymore either, and there again Cook-out's wide menu scores again. The traffic situation is a disaster, but it moves quickly... they do an admirable job of keeping it moving, and I expect when there are more cook-outs around (the manager informed me there will be more opening in Richmond soon) it will alleviate to a degree. Still, I expect 'em to stay busy. read more

The food is okay, not spectacular. There is better out there. The prices are decent. HOWEVER... The lines for this place cause an outrageous traffic mess in this area and the place and its clients should be fined for tying up traffic. And why such horrendous lines? It's an okay place but it ain't all that, folks. read more

The food is delicious, but at what cost. I struggle to find the benefit behind having the inside of your store so hectic that you cannot correctly fill orders. Not receiving the food you paid for is the worst. When I called to fix the problem there was no answer and an unedited(stock) voice machine. Maybe I will come back when your location matures. read more

I can't quite understand why reviewers must always compare fast food joints to other fast food joints. Why is it being compared to In-N-Out? It's not trying to be In-N-Out or compete with In-N-Out for krikey sake we don't even have an In-N-Out in Richmond. And while I'm at it, come on people it's fast food, it's not gourmet or even a sit down restaurant. For fast food it's damn good. where else are you going to get a BBQ platter with fries, hush puppies, pulled pork & cole slaw for under $5. The char grilled burgers are excellent, 99 cents for a dozen hush puppies, French fries are good too, the prices are great and the food is good. Don't you even let me hear you compare the burger to Five Guys - It's not Five Guys! The shakes are great, I've tried the Watermelon, blueberry cheesecake and the Cappucino. It's good simple, cheap, fast food, take it for what it is or go somewhere else, we don't need you holding up the line. read more

When I was growing up in a rural town out west, we had a nearby place we called "the hamburger stand". I don't even remember its name but it was owned by a local family. It had a big menu with lots of choices but it was fundamentally a burger stand. As I think back, I liked it because the burgers had all the great standard toppings (lettuce, tomato, raw onions, mayo, mustard, ketchup), flavors, and textures that make a classic "American" burger and I could get a big meal with my weekly $5 allowance. Cook-Out is this place all over again and I'm happy I found it! The chain competition in this classic burger challenge includes 5-Guys... very good burgers; In-N-Out Burgers...also very good, but in California; Sonic...good but inconsistent for me. I know there are also gourmet burgers around that are delicious and they have their place in my dining experiences, but sometimes you just want a hamburger stand cheeseburger, onion rings, and a peanut butter milkshake. I can't speak to the 30-minute drive-thru waits here because I had zero wait time at 5pm. I'm anxious to go back and try more of the menu but I know they'll have my classic burger whenever I want it. read more

Seriously, it's okay, but nothing to write home about. It's typical fast food, and I'm a bit puzzled as to why there is all this hype. It's a good value for what you get, I guess. The selection of milkshake flavors is amazing. But for the money, go to Five Guys and avoid the unnecessary lines. I predict that within six months, Cook-Out will be an ordinary fast food drive thru with no lines. I think people are just enamored with the idea of a new fast food place to choose from. And there's nothing wrong with that. read more

For the wait this place is not even worth it. Sure,it's opened late and yes the milkskakes are pretty good but other than being cheap, and cheapness reflects on the product, it aint worth it. Well worth it if you don't like quality food. Five Guys, though, costs a bit more is a much much better burger. Hell, Roy's Burger out on Lakeside ave is 120% better tasting than this place. I would say if you have zero taste and cheapstake, then yeah this is your joint, eat this crap. read more

we waited in line here for a half hour. cars were in line all the way down the block. They do move you through quickly though. We had never been to a cookout before, so we weren't sure what we were in for here. I wish they would have handed us a menu to look at while we were in line in our car. We would have been able to order quicker if we had. Since the wait was so long, I decided to order just about everything I thought i might like to try, cuz... who knew when i might want to sit in this line again! We spent about 20 bucks and got a rediculous ammount of food for that. I was way beyond full. The shakes here are awesome, and so reasonably priced. if you come here, get a shake. the hush puppies are delicious and for 99 cents, you get like 10 or 12 of them, which is a great deal. the bbq sandwich is a little spicy, but other than that, it's perfect. the hot dogs are good enough, and i'm kind of a hot dog snob, if one can make a claim like that. the burgers reminded me a little of in and out burger. I say a little, because they are in no way as good as in and out, but it did make me think of in and out. this place is a little out of the way for us. the line is a hassle too. all in all, good food and good prices, but i'm not sure how often we'll be back. read more

First time trying Cook-out, and not impressed. Drive thru only makes it hard to check your order before leaving. When ordering, they don't verify your order. Consequently, my burger was screwed up. They gave my what was on my ticket, but not what I ordered. Chocolate shake was so-so, fries were undercooked. Only thing done right, was the hush-puppies. Will give them another shot as everyone has a bad day, even though they weren't busy. read more

Tasty and a great value! Their hamburgers are just the right thickness and taste like they came off my grill at home. The burgers here are much better than any of the big chains like McDonalds or Five Guys. You can also get a hot dog with chili and cole slaw, a sloppy treat. And they have hush puppies. HUSH PUPPIES!! And you can wash it down with a Cheerwine ice cream float. All this and more, for very little money. A drive-thru cook out, truly an endless summer. read more