This place are hardcore scammers. Terrible service and terrible work, actually made the project…read moreworse in the end. If you hire these guys you are definitely taking a huge risk. That is all. Good luck if you hire these guys they are horrible.

Ray's Plumbing came out and took on the huge task of arranging for the cement sidewalk to be…read moreremoved. All the Plumbing was replaced and everything is in back in better working order than when the house was built in 2012. It's 2026 and these homeowners couldn't be happier with the results. Thank you to the team at Ray's Plumbing!

Kit designed and installed the HVAC system when our house was built five years ago. It's efficient,…read morequiet, and reliable. The whole team at Connors Heating and Cooling has been great at answering questions, providing solutions, and performing routine checks and cleaning. The scheduling and communicating has been great too. They send a text message and provide an updated arrival time when the technician is on their way. Everyone is respectful of my house and yard during servicing, even putting on shoe covers when coming inside. I wholeheartedly recommend this company.

Referral from a neighbor for furnace repair. Contacted them Saturday morning. They came out within…read morea couple hours and fixed me right up! Kit was great and informative and we discussed other HVAC improvements we've been wanting to do including a dual zone heating system. I appreciated the fast service on the weekend and now my home is warm again! We will be switching all of our HVAC needs over to Connors, including AC and furnace maintenance!

I cannot say enough good things about this company. The saying goes you can choose 2 from price,…read morequality and speed, but these guys delivered on all 3. I needed a full HVAC replacement - A new Furnace, new AC, and a ton of custom ductwork. I got bids from 5 different installers and they were the lowest price, despite offering a higher end furnace and AC system. The job was scheduled promptly, Oleg was very responsive and communicative, and despite the complexity of what I needed done for my remodel they delivered exactly what we discussed. I'll definitely be using them again in the future.

Asked for an estimate to repair my heat pump. Technician was very courteous and professional. He…read moresuggested that rather than fix the 5 year old unit, I should replace the whole system. He gave me a verbal estimate of about $7500 based on his experience. When the actual estimate came through email, it was around $9500! Ended up finding out my unit was under warranty and was able to get it fixed through my original contractor.

We've worked with Apollo for our plumbing needs in the past and this year was the first time we've…read moreworked with them for our HVAC / Heater issues. Let me tell that you Mitch and team are the BEST! They came in and saved us from a botched repair job by another vendor in the area. Don't hesitate to give them a call - seriously they are so knowledgeable, helpful, and friendly!

Felix was fantastic in helping me find the cause of water coming through my bathroom ceiling (on a…read moreSaturday, no less). He was professional, communicative, and provided a clear quote of what service would entail. I really appreciate the hard work he put into helping me especially given that I was totally overwhelmed by the situation. Thank you very much to Felix and Apollo!

My A/C wasn't working. Western was able to get a guy out within a week, which is pretty good for…read morethe middle of the summer. Fortunately for everyone it was an easy repair and I had cold air coming out if my vents again. My only complaint is the lack of updates- you get a 3-hour arrival window but not so much as a 'your technician is on the way' text or email to keep you updated. Such a thing would be helpful.

I am a big fan of of Western Heating and Cooling and it is the only company I call when I am in…read moreneed of HVAC services. I initially found them with a Groupon and was impressed. They fixed an aging air conditioner and fairly recently replaced my gas furnace and air conditioner. It was 29 degrees the day of service and I offered to postpone the service. They came anyway. They came a year later to do a courtesy check on the furnace and decided to wait for the check on the air conditioner when it would be more obvious that it was working as it should. Before they installed the new equipment I had asked if they would install an automatic cutoff device on the gas in case of an earthquake. They said they don't usually do that and I was okay with that. Then they called and said they had found the device and would be happy to install it. Recently I noticed that I had a lot of cold air coming in the cabinet above the stove microwave. I had had my roof replaced by Evergreen Renovations and Roofing and suspected that they hadn't hooked up the ducting and vent correctly. I had called the roofer and was told it wasn't their responsibility to hook it up but they would do it as a courtesy if the ducting was flexible. Western Heating and Cooling shared my thought that if you unhook somethinbg, you should reattach it. I didn't know who to call but I asked Western Heating and Cooling if they could check it out. While the roofer showed me a photo of a rigid ducting, the HVAC people showed me a photo of the ducting with a large hole in it. Once again, the weather wasn't ideal for them coming out. It was supposed to get to 102 degrees and I was concerned about their safety in my attic. They still came out, fixed the problem and even did some nice work inside the house around the duct in the cabinet above the microwave. I was thrilled. I asked if that job was something they would usually do and was told that, no, it wasn't. but they would do what need to be done to help me. They are polite and thoughtful about my property and keep me updated as to when they are going to arrive and, unless, there is a problem on the road, they have been prompt. I have recommended Western Heating and Cooling to many people and would highly recommend it to anyone needing their services.

Here are the facts-…read more I requested to be called by the manager, and received an email from a customer service instead. No attempt to resolve my issue was made. I think this speaks volumes about the company. They closed my claim without finishing the repair or my knowledge. The service call record (as in the email below) indicates they looked at my right oven (I have a double oven), but it was the left oven with the issue. I was present when the service tech was there. He quickly diagnosed the issue (I believe he said it was a faulty ignition pan that was firing to early, and said he would need to order a new one). The truth is that this company has trouble following through with service calls. They've wasted enough of my time with Pro-serve, but I suggest you never let them start wasting yours. (email below) Dear Mr. Waters, Thank you for contacting us today. We apologize for the inconvenience and intend to clarify our records and the Home Warranty service procedures. Below is a copy of our records regarding our last visit to your home: **10/30 BM out-Went to home spoke w/ customer about gas smell. Found gas smell to be in right oven. BM found igniter works, it just takes about 15 to 20 seconds to ignite burner. No gas leak and oven works within specs. No deductible, no repairs needed at this time. If there are problems with the oven at this time, the procedure is to place a work order with your home warranty; and they will assign us or another company to diagnose the unit under warranty. Regarding parts being ordered that would be up to your warranty company in this case. We suggest you contact them for coverage inquiries. Our technician communicates findings to them, and they are responsible for discussing their options with you. I apologize if this is the case and recommend contacting them to inquire about your coverage and/or place a work order for the stove issue. At this time, in our end, this claim is closed with American Home Shield; if you would like a technician to inspect, diagnose and orders parts for this repair without a work order from your home warranty company, you would be responsible for any repair parts & labor charges. Either way we would be glad to assist you! You may contact our office via email or phone to schedule a retail visit or contact AHS and place a work order; then, they will dispatch us or other company that will contact you for scheduling a technician visit. Thank you, Sincerely, Countrywide ProServ, Inc.

Our washer is leaking, so I searched around Yelp on Appliance Repair for someone in the Hillsboro…read morearea, and landed on Proserv Portland. Upon calling them, I was shocked to hear that, while their address says Hillsboro, OR and the ad banner says serving Hillsboro, the lady on the phone told me that currently they do NOT serve the Hillsboro area! What a disappointment :-(! Benjamin

After having breaker box issues from running an airconditioner and fan at the same time,contacted…read morethis company on Monday morning and had a tech out by 3 that afternoon. Nick was the best experience I have ever had with a contractor who took the time to explain the problem and troubleshoot possible remedies. Because our home is 50 years old this year my husband and I expected that we would need to replace the breaker box. Nick checked it out and with a few tweeks said it was good to go. The electric situation was resolved and he showed us where we could have easily had an electrical fire since one of the grounding wires was melted and who knows how long ago that happened. Explained issues, always making sure we understood. I will definitely be using this company again.

Had a very positive experience with Issac and Karen - the quote was much better than other vendors…read moreI'd asked for quotes, and all my annoying questions were answered clearly and with patience. We had exterior 220v wiring and a GFCI installed for a hot tub circuit on our back patio - everything was installed quickly, cleanly, and looks very solid - everything's working great over the last several weeks. Communication was timely and they even got out to perform the work earlier than they had quoted. I'll be using them again for any jobs bigger than I can do on my own.

Tracey and Terry are fantastic. They handled numerous plumbing tasks for me including installing a…read morevery heavy soaking tub. Can't recommend them enough!

We had the on-off handle for our shower/tub come off in our hands one night and called Crouchley…read moreearly the next morning. They were able to make it out and replaced the handle before noon. Really impressed with the speed and how nice the technician was. It was a few weeks ago now and the work has held up.