My company was having issues with suddenly large water bills and we had to figure out what was going on. We were recommended CPL. The guy they sent out was thorough and played detective-eliminating the feared slab leak before narrowing it down to the probability of landscape/sprinkler system leak. (it was) He (I'm sorry I've forgotten his name) was very professional and willingly explained what he was doing and what he was reasonably sure was the issue. Would definitely recommend them and will use them again, if (I hope not) we have another problem. read more

Responsive, friendly company that was able to get someone out the next day. Ozzie, our technician, was on time, knowledgeable, courteous and found our leak problem within 30 minutes. I'd use this company for any leak detection needed and would recommend them. read more

My first yelp review and I'm doing it because I think they deserve it. Having a slab leak is not exactly a fun experience. Someone recommended CPL and I have to say I was incredibly happy with their service, talking me through everything, the education and effort. The tech (JC) found the leak, mapped the loops, told me everything I needed to know for the plumbers and honestly couldn't have done more. As customer service seems to be a dying art, it was nice to have someone who genuinely wanted to help. Making a crappy situation good, can't ask for more, no pun intended. read more

I would definitely recommend CPL. My experience with CPL was outstanding. Having to deal with companies on a daily basis for either work or for personal reasons, CPL was, as others have stated, a breath of fresh air. I called to schedule an appointment with CPL and Theresa was very friendly, clear of the cost and accommodating in selecting a time window. I was also very pleased that Ruth called hours before the appointment rather than waiting until the time of my appointment, which I've experienced with other companies, to inform me that one of their technicians was out sick. They gave me a couple of choices: they could slip me in a little later, with a guaranteed time window, when one of their technicians became freed up or reschedule for another day. I opted to wait and it turned out their technician became freed up and so I didn't have to wait much past my original time window. Jason performed my leak detection and he was awesome! He was extremely professional, methodical and polite. He listened to me explain the issue as I understood it and began diagnosing the leak and located it in the slab which was confirmed by his instruments and the fact that the slab was warm right in the area he identified. Pretty amazing feat considering he had to find a pipe buried in concrete without any blueprints or building designs. I understand they have instruments to assist them but having used circuit tracers and other such instrumentation it's still a daunting task. I am inquisitive by nature and so had some questions that Jason was super good about answering. I also have to say Jason was super good at calling me when I was off attending to something else to ask questions and point things out. Totally appreciate the communication. To top it off, my father always said "take care of your things and they'll take care of you" and Jason's truck and tools were very tidy. I've seen some contractors trucks that were so full of things they couldn't find what they needed. Jason's truck had a place for everything and everything in it's place. I don't know if CPL will always be able to solve everyone's problems; however, they did a fantastic job on my problem and would recommend/use them again. Also, thanks to Courtesy Plumbing for recommending CPL. I appreciate Courtesy Plumbing leaving the leak detection to experts and pointing me to CPL rather than trying to a be a "one stop shop" who does everything poorly. Thanks CPL and Jason! Happy Holidays. Tim read more

I discovered my leak late at night; the plumber showed early the next morning and called in CPL to find the leak under my yard. They sent someone out within an hour and he found it, using some sort of magic scanner, within minutes. Since the water had been gushing out, leaving me with a water bill of $1213 for the two-month period, I was glad to get it fixed quickly. read more

My plumber recommended CPL when I felt a warm spot on my floor. Jose was very thorough and knowledgable. He mapped out where the leak was as well as the manifolds and other lines so the plumbers have options. Very friendly and customer service focused. read more

Steven Ancira is my hero! We had a slab leak in one of our properties, and he came to our rescue on the same day that we called CPL. Very professional. Knowledgeable. Excellent communication skills. Not only does Steven really like his job, but he made every effort to help us understand the problem and the options for remediation. He gave us the kind of information needed our plumber to re-route the water pipes the very next day. We have confidence in Steven, and will be sure to call him again should we ever experience a similar problem. Steven's business card is a Keeper!! read more

John from CPL was able to detect a pinpoint leak in the wall behind my refrigerator (that had already caused a great deal of damage) that an appliance repairman and plumber could not. At first I thought it was a dishwasher leak, but the appliance repairman quickly ruled that out. Then my plumber thought it might be a slab leak, but told me to call CPL. I immediately agreed because a good friend who had a very hard-to-diagnose leak had a great experience with CPL. John from CPL methodically did his work and found the leak in a wall that was not where the water was actually coming out. John was very professional and asked me to call my plumber so he could explain what he had found, to help the plumber to know what to expect in order to repair the leak quickly and properly. read more

Fast, reliable, and efficient service! The technician was very courteous and friendly. I can't remember his name but his initials are SA. I couldn't believe how quickly he was able to locate a major cold water line slab leak. He even called my plumber and explained what he found and how he marked the flooring showing the direction of the pipes involved. Thank you CPL! Your prices are fair and reasonable. I highly recommend your services!! read more

Everyone at Cable Pipe & Leak detection was very professional, fair and very nice especially Jason and Ozzie who checked my 1/4 mile main water line and found the leak which was buried 6 feet down. Great work guys, thank you !!! read more

CPL is professional and great at their work. I was getting very high water bills. After turning off house, irrigation, and pool water lines, the meter was still spinning like crazy. CPL (shout out to Jose) came out and within an hour found the exact spot of the leak. The leak was in the main water line under my driveway pavers. Since CPL's visit, I had the leak repaired and the leak was exactly where CPL marked the leak. There was no monkeying around with CPL. Jose was courteous and went right to work to identify the problem. Great company! Honest, on-time, and knowledgeable. read more

CPL was able to get someone out to our house quickly. Our leak detector was kind and professional, he found the leak within the quoted 2-hour window and left markings on the concrete so we could get a plumber to take care of the leak. Highly recommended! read more

I called CPL to address a leak for my parents home. I had called two plumbers who could not find a leak and only a wet wall. Mark came out and he was great! It was a challenging leak to find to say the least. He never gave up looking for the leak even though he had to look in challenging locations. He was also very professional and had a great attitude. We own several rental homes and will be using them in the future and will be asking for Mark Coats. Thank you! read more

Timely and accurate at a fair price. CPL helped our plumber identify the leak which reduced the amount of jackhammering to the slab. WIth CPL's hlep we could put the house back together faster. We have used CPL three times for various projects and three times they have come to the rescue. Thank YOU CPL! read more

Fast, efficient, honest. We will use CPL in the future.

Awesome company! Called because our water company told me that we had a leak after I called to ask why my water bill was $350? Same day service and our Tech, Jake was very honest and helpful. Not only did he see that we didn't have a leak after his 3 tests that he did on our water pipes, he found that our meter was rocking forward and backward! He helped me video the meter movement and wrote up his report! He put our mi do to ease and then, with the video, our water company refunded me the entire amount of money that I paid CPL! You are being foolish if you don't call this company! Hopefully I don't need them again, but if I do, I will be calling them! read more

Even after I had done my own investigation for a possible Main Water service line leak (between water meter and main shutoff valve to the house) by just turning off the shutoff valve and observing the water meter still spinning the needle. They insisted to walk around inside the house anyways for more possible leaks. I somehow talked them out of walking around upstairs but they said they would put covers on their boots if they did so, but they didn't do that when they were downstairs in the house though. SMH. Other than that, they searched my kitchen and took apart the dishwasher panel and pulled back the refrigerator and found a small leak from the angle stop, which was helpful. Eventually, the main source of the leak was in the front yard under the ground where I suspected it to be and was confirmed with their sound detector. They also pushed compressed air through the lines to hear for leaks in the lines. Little after an hour I was billed $280. The technicians knew what they were doing. I may have avoided this expense if I had just gone with a Plumber and told them the issue that I had already expected, but then again I would've not noticed the leak from the refrigerator too! I recommend this service if you're not sure at all. You never know what you'll find. read more

Great service and excellent recovery. Some fence builder had poured cement in a sewer drain and our great tech Mark was able to detect it right away. Would use CPL again in a heartbeat. Can't say too much for this company! read more

I have to say that I am unsure how they have any negative reviews. Their customers service was exemplary, returned my call promptly and sent out a technician within less than a hour. The technician was very knowledgeable, informative and professional. My house is from 1940s with interesting plumbing (main turn off valve has been enclosed and not assessable) on a fairly large lot. It should of made finding the leak very difficult, but not for this technician, he found it. I hope never to need "leak detections services" again, if I do I will be using CPL and will not hesitate to recommend them to others. read more

To be able to schedule them immediately and have them come out within hours of calling them was amazing; Steven Ancira was professional was like a hound looking for the fox, he found the leak and now we know what we need to do, gave us information in order to take care of our problem of water coming out to the front lawn, scary but glad he was able to pinpoint the issue. Steven will be recommended by us for sure!!! read more

CPL was recommended to my by a good friend who owns a plumbing company. She advised me that they solely detect leaks. I was concerned as I sporadically heard a dripping noise inconsistently when running water in one of my bathrooms. We are in the process of selling our home and I wanted to make sure we had no surprises. The technician did not detect a leak. He went above and beyond to ensure he looked through every aspect of our home to ensure there was no moisture. Finally he consulted management and a contractor to confirm that the dripping noise I heard was actually just my pipes expanding and contracting due to water temperature. I so appreciated the thoroughness of their inspection and the report detailing their findings. It gave me such piece of mind knowing that I could confidently sell our home knowing they were meticulous in their inspection. I later found out they are well respected in the real estate industry. They make no additional money regardless of a leak detection or not. Not only do I have piece of mind, but my potential buyers will have piece of mind as well. read more

I had a $750 water bill and realized I had a leak. Made sure everything was off then checked the meter, was still slowly spinning. CPL was recommend by a local plumber. I called and set an appointment for the next day. He arrived pretty much on time and after a tour of the property he began searching. He was professional and well spoken. In the end he said, "my two hours is almost up, sorry I couldn't find the leak. I still have to charge you the full amount". I think when you call a person in any service industry and they can't complete their specified skill set (leak detection) one should receive a discount. $280 later with no clue what to do next, I called another company. The leak was found and fix by another company. I felt like I threw away $280. If you order food from a waiter and he/she doesn't bring you your meal, you take your car into a mechanic and doesn't fix your car, you call a plumber to clear a line and doesn't clear it... a customer isn't satisfied paying full price for no services rendered. 2 stars because the guy was very nice, should be 1 star, for mission accomplishment. Thanks. read more

I was told by plumber we may have a slab leak and hence called CPL to determine if we really had a leak and determine the exact location of the leak below slab. The person on phone was very courteous and after properly understanding the service I am calling for, she efficiently and quickly scheduled a convenient appointment with technician. I was told there is a minimum of 2 hours charge, which I agreed. Jose was the technician who came right on time and was very courteous too and friendly. He started right away and explained me every step of the way what he was doing. He located the leak and put proper marker on leak area as well as pipe layout as well as provided a report later which was quite helpful to the plumber. The plumbing company saw the markers and report and said very nice things about work done by CPL. As agreed, I had to pay minimum of 2 hours, but Jose did a thorough detection and used all of 2 hours and I did not had to pay anything extra after he was done. He in fact also provided some expert advice and guidance as well for repair of leak and plumbing issues in other part of the house. Jose was very knowledgeable. I would definitely recommend Jose as well as CPL for detection of any slab leak or any plumbing leak. Trustworthy, honest, reliable and reasonable. read more

Great company. Jose was very knowledgeable and took the time to thoroughly investigate and isolate our problem. A slab leak is very stressful and it was a relief to have someone who is so professional advising us. We got quotes from three different plumbing companies to do the repair. They all had the same comment about CPL -"excellent company." read more

This company(CPL of El Cajon CA) should not be in business. I hired them to find a leak under my driveway. The technician couldn't locate and took a guess where it was. I hired a crew to tear up my driveway only to find the leak no where near where this guaranteed service indicated. When I complained, they sent their same technician out to reassess the situation and he himself admitted he couldn't and didn't find the leak. Again when I asked for my money back indicating how much more it cost me to dig up way more of my driveway than I had to because the leak wasn't where they said it was, they told me to pound sand because leak detection wasn't an exact science. Shame on them!!! Dont use them!!! read more

I called them at 7am on a Saturday and they arrived within 2 hours. Found the problem quickly and had the report emailed to me immediately which enabled me to schedule the repair with the plumber for first think Monday morning. It was $370 because it was a weekend, but it was no hassle, he was very professional and efficient and I think it was worth every penny. I would definitely use them again and will refer my friends and family to them as well. read more

Jeff was awesome! He found the leak right away and gave advice on how to fix it. One company gave me a quote of $11,000 to fix it! I'm glad I talked to CPL first. read more

We found CPL, and our contact Steven Ancira in particular, to be excellent in service to us after a water leak in our house. They were at our house promptly and were professional and thorough in the work provided. Equally important to us, was the patience and friendliness taken to answer all of our questions. read more

I hired CPL at the recommendation of my plumber after my tenant noticed two discolored spots on the hardwood floors. The CPL tech came to the house and "performed electronic leak detection ad could not detect any pressurized leaks at this time." The bill indicates that the tech, upon noticing an area of discoloration in front of the dishwasher, removed the kick plate, ran the dishwasher through a cycle and did not see any leaks or drips. Two days later, the DW didn't work and a repairman was called. He removed the kick plate and showed my tenant where the DW had been leaking for quite some time (photo evidence). I called Cheryl at CPL who told me that CPL only detects slab leaks, not appliance leaks. So why bother with the whole DW check then? My feedback was that if they couldn't detect an obvious appliance leak, then I didn't have much confidence in the validity of the rest of their report. So I'm out $250 and I have no idea if there's a slab leak in the other part of my rental property that I asked CPL to investigate or not. Very disappointed. read more

I called this company after several plumbing guy recommended them, because they are the only guy to do the leaking testing around. They asked my credit card information even before anything. I know they charge a lot of money so I am prepared for it. But the bad thing is that I told the office that they need to be on the roof that is over 22'. And before the guy came to my place I told him again that he need have his long ladder so he can get to the roof top. He did not say anything. Then he came, and then they Called me from the office saying that he cannot get on the top of the roof unless I have a mechanic lifter that lift him to that top of the roof. They do not have a ladder and even I provide the ladder they won't go on to the roof because they do not have the insurance. And the will charge me $250 per hour to do the test, and $250 per pound of some kind of gas, and the cost of the lifter, Which means all would cost me over $1000 easily just to find the leaking or may not find any leaking. And because of the pressure they would apply to the pipe which may create more leaking. At the end they did not do anything and charged me $100 trip charge. I wonder why don't they tell me up front they will not go on the roof even they had so many opportunities before they came to my place? Just for the $100 easy money from me and doing nothing? And wondering they are in this kind of business, why not have the insurance that is needed for their job? Conclusion is: this is not a good company and never hire them read more

SDGE shut my gas off with no notice because of a detected leak. All they said was that it was inside my house. I paid a plumber to come out and check all the appliance connections inside but none of them were leaking. He told me it must be in the walls and that I would have to run all new gas lines at a cost of appx $25K (and insurance does not cover that!). I researched and found CPL and called them. They got someone out ASAP and they were super thorough. Marked all the gas pipes in my walls (just with easy to remove tape) AND they detected the leak!! They were half the cost of the plumber that did not detect the leak. Chris was the technician and he was super nice and professional. He wore a mask and booties (covid precautions). It was money well-spent and if I ever have any kind of leak to detect again, CPL is my first call! Very honest, very forthright. Wish I could give them more stars! read more

When we had a leak in our kitchen, we called 3 plumbers and all 3 referred us to CPL. So we called CPL and they sent Donnie over. He was awesome, super enthusiastic and found the leak in 15 minutes. We were worried about a slab leak, and it fortunately turned out not to be one, but to be sure he checked the entire downstairs area and the slab to make sure there were no other leaks. Hopefully we never have to call CPL again, but if we have any evidence of a leak I know who to call! read more

This was the only company we could find who could effectively and accurately find our leak. Don't mess with the other companies. This group is the real deal. read more

Amazingly good work by Donny the technician who came and located the exact leak and the pipe layout. He gave me tips on what to look for in the plumbing fixes that I would need to do. read more

We heard water running in one of our bathroom walls. Our plumber recommended we call Cable Pipe & Leak Detection. We called them and made an appointment. The office staff called to confirm our appointment with Steven A. Steven called when he was on his way and arrived on time. Steven started by locating all the water pipes in the floor and walls, then he started listening for the leak. He precisely located the leak and drew a circle on the spot on the floor. Steven was spot on. We had the leak repaired with minimal hassle. I am so glad we didn't start tearing into our walls; turns out the leak was 10-15 feet away from the noise we could hear in the bathroom walls (and in a pipe buried under our concrete slab)! Bottom line: Steven was very professional, he did his job and he found the location of the leak! We could not be more pleased! read more

Nobody likes to makes a call because of suspected leak, but CPL was prompt, efficient, explained everything and charged a fair price. Jose Chacon did a great job and, although I hope I never have to deal with this again, if I do I'll be calling CPL.Let me also add the Eastern Municipal Water District did a great job by sending us an email when they noticed our water meter was running 24 hours a day. read more

God bless there are still companies that provide great service. Mark was assigned to me and was out within an hour of my request for service. That is unheard of. He came out and was very polite and knowledgable. He was able to diagnose the problem to allow a plumber to come out and know exactly where the leak is. I would 100% recommend CPL to anyone especially those who have American Home Shield who are frustrated from poor contractors. If you have a leak or think you have one, give CPL a call! I am so thankful I did. Thanks again Mark! read more

The leak detectors were absolutely the best. They were thorough, honest, and full of useful information. I would definitely recommend them. Thanks, guys! read more

Had a pinhole leak in a wall of course on Saturday night. Had to pay double for him to come out Sunday am. He found it right away but then had to get a plumber to fix. They got a lot of money for making a call that lasted not even 10 minutes! read more

Mark at CPL was very knowledgeable , professionalal and skilled. Detected the source of our leak quickly while letting us know details along the way. Will highly recommend CPL to family and friends who may have a similar leak issue. read more